Good experience overall, comfortable flight and good crew! Vegetarian food option was not great.
The airline has lost my luggage.
Výhody: "Average friendliness of crew, paying for extra leg room seat is a must"
Nevýhody: "Food with a taste, rather than dull"
Výhody: "usb Power"
Nevýhody: "The seat padding needs to be improved."
Výhody: "Me gusto el trato de las azafatas y la comida estuvo muy buena!!"
Nevýhody: "Deben mejorar la comodidad de los asientos"
Nevýhody: "Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time."
Nevýhody: "Nothing, it was better than most other airlines"
Výhody: "Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!"
Nevýhody: "Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!"
Výhody: "All was well from checking in to baggage claim."
Nevýhody: "A delay of about 20 mins"
Výhody: "Not much"
Nevýhody: "The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is."
Výhody: "Comfortable seats with nice pillow and blanket"
Nevýhody: "Boarding was awkward and slow."
Výhody: "Crew were amazing. Timely departure. Inflight meal was good."
Nevýhody: "Not much."
Nevýhody: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."
Výhody: "Flight on time"
Nevýhody: "No gluten free meal available"
Výhody: "Encouraged to take the pillows home they were nice"
Nevýhody: "Headphone jacks that work would have been nice. 6.5hr flight without sound! The crew disappeared and would only give half cups of water when asked for. ALCOHOL not just wine and warm beer."
Výhody: "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Nevýhody: "All was perfect! Thank you."
Výhody: "Smooth flight, easy boarding."
Nevýhody: "My bags cost more than the flight. Long line at Pasport check."
Výhody: "Planes clean and in good condition."
Nevýhody: "Crowded and late departure."
Výhody: "Service was good and the food was better than average."
Nevýhody: "Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me."
Výhody: "Nice and easy. Very uncomplicated."
Výhody: "Smooth flight"
Nevýhody: "We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person"
Výhody: "Plane newish"
Nevýhody: "No pillows. No blankets. No boarding drink. No hanging of coats. Food bad. No entertainment"
Výhody: "Friendliness of ground and cabin crew"
Nevýhody: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"
Nevýhody: "Slow delivery of bags in Lisbon"
Výhody: "Entertainment was fine"
Nevýhody: "Boarding was a mess, my seat recline was messed up so the button didn't do anything, but if I leaned back it would too... Flight crew was also not particularly friendly."
Výhody: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights."
Výhody: "The hotel and accommodation were prepared, as we delay the connection flight to Miami because of the bad weather. BUT NOBODY GAVE US A CALMING INFORMATION ABOUT THAT 3 HOURS LONG TIME. WE WERE FORCED REMAIN IN THE CABIN 70 MINUTES AFTER LANDING!!!"
Nevýhody: "The charged an extra cost for normal luggages, however it was free while booking. Istvan Sas U3MNSD and Iren SasneHarazin U4812T PLEASE GIVE OUR MONEY BACK! OTHERWISE WE CLAIM FOR COMPENSATION BY LAW."
Výhody: "The crew provides a good service"
Nevýhody: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."
Výhody: "Nice crew, on time departure"
Nevýhody: "Old plane, bad food"
Nevýhody: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."
Výhody: "Charging clients laugages exorbitant"
Nevýhody: "To pay twice the ticket and bagages"
Výhody: "Honestly I didn't like anything because before I boarded , I was charged for all my luggage . They said that tap changed there policy , how I suppose to know ? Why didn't it say anything while purchasing a ticket"
Nevýhody: "I was charged for my 3 luggage . It's not fair . I still have the invoice , before ibbook the ticket it said that you get free luggage ."
Výhody: "They were in such a bad mood!"
Nevýhody: "The captain had fasten seatbelt on because of turbulence. As soon as it came off the crew insisted on doing the service instead of waiting for desperate people to use the restroom. They made everyone sit back down so they could serve sandwiches and drinks. There was plenty of time and they should have waited. The only time the crew smiled was when the flight was over"
Výhody: "Cabin staff was nice"
Nevýhody: "Very cramped seating; rude baggage handlers; bad system for boarding"
Nevýhody: "We had to postpone our first leg from London to Lisbon by a day and then they cancelled our return flight without telling us!!! So, we were trapped in Lisbon with no flight to return home. We called them and they said, "we cancelled your tickets and only have business class seats available for you and your toddler." We said no thank you. If we were going to spend 1k on a return flight, we were going to take British Airways. TAP, never again."
Nevýhody: "Booked my flight in January to ensure good seating for my family. Checked in day before departure and all my seats were changed. Also on my return flight. No notifications. We ended up all the way in the rear of the aircraft. Totally unexceptable"
Výhody: "The flight attendants were very professional and helpful. The food wad good."
Nevýhody: "There is nothing that I did not like."
Výhody: "Friendly crew"
Nevýhody: "Checking in luggage took an absurdly long time"
Nevýhody: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."
Výhody: "Very comfortable flight."
Nevýhody: "The lady changed my 11H seat for another seat (29B) when I claim that this is not fear , a man said to me that if I insist in this matter he will not let me in Or flight , for me this was an abuse"
Výhody: "Food was excellent, and the cabin crew extremely nice and attentive. Amenities kit was adorable too!"
Nevýhody: "We were in first class, and no On Demand IFE!!! You do have a personal screen in the seatback, but they only play continual loop movies. For us, we started with one movie, but then due to technical difficulties, the crew had to reboot the entire system. So once it was back up and running, they switched the movie. And even that one didn't play through....apparently, at some point they determine its "bedtime" and turn off the IFE!! Crazy in this day and age!!! Also, the plane is old and REALLY worn. Lots of dirt, tired seats, yucky bathrooms, etc. This plane needs an overhaul!! No storage anywhere in the seats either, which was shocking. And the angle lay flat seats are certainly fantastic in comparison to Coach seats, but still hard to sleep and get comfortable."
Výhody: "I don't know. We weren't able to make out flight. We booked 6 months in advance through Easyjet. Our flight time was 7:45. Sometime between then and our flight, they changed the time to 6:20 without informing us. We found out when we went to check in and our flight time was different. This caused us to miss our flight. We tried to get a refund and they denied changing anything even though we have documentation."
Nevýhody: "We booked 6 months in advance through Easyjet. Our flight time was 7:45. Sometime between then and our flight, they changed the time to 6:20 without informing us. We found out when we went to check in and our flight time was different. This caused us to miss our flight. We tried to get a refund and they denied changing anything even though we have documentation."
Výhody: "lots of food and drink"
Výhody: "great staff and great plan. Comfortable and roomier than most"
Nevýhody: "some chaos at boarding, with redundant passport control. Upon arrival, we were held for 45 min at JFK, as the gate wasn't ready and the crew had the engines running and fumes penetrated the cabin that made me almost sick. I guess that's not much of a TAP fault, but it was a bad finish of an otherwise uneventful flight..."
Výhody: "Latency is a big problem with TAP. Had two flights and bothe were late with very unpleasant Result for me, missed next flight."
Výhody: "the flight itself was great"
Nevýhody: "the airport in Lisbon is really disorganized with few people to check all the passports, so it took a long time to get to the connecting flight."
Good budget airline, comfortable seats and pleasant crew
The crew was efficient and welcoming. Boarding was a bit messy, some delay in the cleaning, it seems. All the rest was accordingly the flight tipology.
Výhody: "Seat was very comfortable. Crew was excellent"
Nevýhody: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Nevýhody: "The flight was delayed 40min So i missed the connection in Leipzig"
Nevýhody: "It was so late and we were not told anything!!!"
Výhody: "Easy boarding"
Nevýhody: "Leaving on time"
Výhody: "The crew was fine and boarding was efficient."
Nevýhody: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."
Výhody: "Smooth experience, no problem."
Výhody: "The crew was welcoming and friendly. The choice of movies was awesome."
Nevýhody: "The seat i was in had many stains on it and there was garbage under my seat. Someone needs to clean better... Also, need to look at passengers more closely as at least 2 still had cell phones on at take off"
Nevýhody: "Riding a packed bus to the plane was awful."
Nevýhody: "More legroom. And not having to pay for a simple glass of water."
Výhody: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Nevýhody: "Better entertainment system... better food and more courteous cabin crew members....."
Výhody: "I’ve flown with various airlines and must say that I was very impressed with this crew. I guess it was because they all were young and didn’t füdisplay burnout as so many other flight attendants show when dealing with their customers."
Nevýhody: "On both flights the control forty didn’t work."
Nevýhody: "Terrible hard landing"
Výhody: "Muy cumplidos y personal amable"
Výhody: "Good airport and nice crew"
Výhody: "Staff super friendly. Comfortable sears. Food very good."
Nevýhody: "The flight was delayed and we could not check in online from home."
Nevýhody: "We were a little delayed"
Nevýhody: "Missed flight because of another flight delay"
Nevýhody: "I did not board, because another flight delay caused me to miss this flight."
Výhody: "I arrived in Köln."
Nevýhody: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."
Nevýhody: "The seats are broken and the crew treats the passengers like they do not matter."
Nevýhody: "Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait."
Výhody: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Nevýhody: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"
Výhody: "I received a little meal. Pleasant manner of staff."
Nevýhody: "No problem"
Výhody: "Crew was friendly and punctual."
Nevýhody: "Service and seat comfort not as by the same standard as Eurowings."
Výhody: "RUINED OUR TRIP"
Nevýhody: "LUFTHANSA IS TERRIBLE"
Nevýhody: "Flight was cancelled--no crew!"
Výhody: "It was a short flight and fairly uneventful. Comfortable airline."
Nevýhody: "When I arrived at the airport in Naples it was impossible to find the check in desk. I asked at Lufthansa and was told that someone would show up at 09:50 but my flight left at 08:40. I was then told that I should be looking for Eurowings. Not a problem except that it is very unclear where their check in desk was. I stood around for 20 minutes asking anyone who would help me where the desk was. We were finally notified at 8:40 that eurowings was the last desk in the aisle."
Výhody: "It could have been a good flight but the route taken was awful"
Výhody: "smooth flight"
Nevýhody: "boarding took too long"
Nevýhody: "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."
Nevýhody: "- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins"
Nevýhody: "Buses didn't fit all people after landing."
Výhody: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"
Nevýhody: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Nevýhody: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Výhody: "Eurowings employees overall were friendly, helpful and polite. Language was not much of a barrier. Seats were fairly comfortable for their size. Boarding was smooth and efficient. Information given in-flight was nice. I loved the electronic flight path information available on the entertainment console. We did not purchase the entertainment, but it looked like selections were adequate."
Nevýhody: "Food menu was not accurate. Items listed not available. Food prices were too high. $15 Euro for a reheated fish dinner and small beverage is ridiculous. Carry on bags were weighed. Very difficult to meet carryon weight when carrying necessary electronics and chargers along with prescriptions and the recommended change of clothes. Made the trip stressful. I am used to meeting carryon SIZE requirements but the weight requirement was extremely irritating and unexpected. I would not have been able to do a one bag carryon of my clothing with the weight restrictions. It essentially forces a passenger to check their bag ($65 minimum)."
Výhody: "Prices of food items was reasonable"
Nevýhody: "Flight was delayed by an hour . The aircraft had to be refuelled and we were asked to remove our seat belts and wait for an hour. Ae Service was horrible. The passengers who paid extra for snacks with the ticket were served first and even after I said my ears were hurting and I needed something sweet to chew on (I was going to buy something to eat anyway) I wasn't served till roughly 75 minutes into the flight. The crew was inconsiderate towards passengers who bought economy seats and was focusing only on passengers who paid extra for seats and snacks. If that's the case then they should stop serving other customers anyway and tell us beforehand so that we can arrange our own food/drinks from the airport lounge"
Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Nevýhody: "Once again,1,5 hours delayed !!! Not the first time !!! Not the first time. It's not funny with a5 month ago kid!"
Nevýhody: "More than 3 hours delay and this is a lot of times !!! Absolutely no matter what the relationship is about This company is disastrous !"
Nevýhody: "I travelled with my two children and they have given us three completely separate seats. I tried to ask the crew to help but they refused, both ground crew and in flight crew. We have flown with both Wizz Air and Easyjet this summer and those airlines have always assigned us seats together. Lufthansa did also. No idea why it was not possible for Eurowings. Also, crew were completely unhelpful, did not want to lift a finger for us. Luckily, a kind lady switched seats with me so I could sit next to my youngest son. Would definitely think twice about flying Eurowings again..."
Výhody: "Overall good experience, flight was short and painless"
Nevýhody: "Flight borded late and at a different gate"
Výhody: "I honestly can't think of one thing. At the end of the flight we made our destination."
Nevýhody: "Seats are so small. The attendants were so awful. Upgrade to economy comfort. Just do it. Don't even blink at the cost. Best money I ever spent for return flight."
Výhody: "Crew was great"
Nevýhody: "Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess"
Výhody: "That finally we arrived. 6 hours delay."
Nevýhody: "Everything. Poor management from Volotea and very poor services from SACBO."
Nevýhody: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"
Nevýhody: "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"
Nevýhody: "High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro."
Výhody: "Simplicity and welcome with a smile"
Nevýhody: "The departure gate was far"
Nevýhody: "The return flight was very turbulent, but mostly close to take off and landing."
Výhody: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Nevýhody: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."
Nevýhody: "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."
Nevýhody: "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."
Výhody: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Nevýhody: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."
Výhody: "Checking and boarding were easy. Also email reminders were helpful."
Nevýhody: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."
Výhody: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Nevýhody: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Nevýhody: "I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation."
Výhody: "It was a quick flight."
Nevýhody: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."
Nevýhody: "Will never fly them again"
Nevýhody: "Worst airline I've ever experienced, avoid at all costs"
Výhody: "We got there"
Nevýhody: "About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines"
Výhody: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Výhody: "A flight es eventually arranged"
Nevýhody: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."
Výhody: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Nevýhody: "No food or entertainment"
Výhody: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."
Výhody: "Staff was friendly"
Nevýhody: "Flight was delayed, planes are old, no entertainment and boarding process was unorganized"
Nevýhody: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Výhody: "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."
Výhody: "Good short flight"
Nevýhody: "Short flight, no food or entertainment"
Výhody: "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."
Nevýhody: "There was no airline or flight by his name ."
Výhody: "Seats were OK and overhead storage was good."
Nevýhody: "Flight was delayed 45 min without explanation."
Nevýhody: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Nevýhody: "The Volotea website was very poorly run and thus, we accidentally booked the flight on the wrong date, due to the way the calendar was loaded on the site. We entered the correct date, but somehow we still received flights for 5 days after the date we needed. We tried to change them at the airport, and after being sent to 2 different ticket counters, we ended up paying an additional $420 to get the flights we needed. Therefore, each flight from Athens to Mykonos was over $400 each. It was ridiculous and I will NEVER fly this airline again."
Výhody: "Too short of a flight for food and entertainment! Smooth flight. No complaints"
Výhody: "Crew was very nice and professional."
Nevýhody: "Seating is a bit tight. But ours was a short flight."
Výhody: "Price, direct flight"
Nevýhody: "No frills, no beverage/snack service, seats very uncomfortable"
Výhody: "We printed the boarding passes a week prior and we were ready to go! However Volotea emailed us 24 hours prior to tell us some information had changed and we had new boarding passes. We were worried that we had to pay extra as we were already traveling and could not print the new boarding passes. It was no problem! We downloaded the app and the crew just scanned the app boarding passes. It was a huge relief."
Výhody: "price was great for our flight, otherwise it was like any other flight, nice attendants, nice clean plane, on time"
Nevýhody: "Was delayed and had to cancel flight and book a different airline"
Výhody: "on time inexpensive and nice flight attendants"
Nevýhody: "attendant in the check in was horrible. not nice, rood, when we tried to ask questions at the end told us "bye" and called next. prices are high for luggage check in, the standard size of the hand luggage is very small and not fair. plain was very very old. overall, bad experience."
Nevýhody: "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."
Výhody: "On time"
Nevýhody: "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"
Výhody: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Nevýhody: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Výhody: "The flight was so smooth I forgot I was on a plane. Great landing, too."
Výhody: "Nothing much."
Nevýhody: "Left us standing for a huge time in front of customs and arrived late to boarding gate. Ridiculous.y small measurement boxes for carry on luggage which would not hold standard carry on bags. This dispute the plane having full sized overhead bins that easily accommodated the bags. Forced us to pay $60 a bag under the pretext that the bags would have to be ch caked. But they didn't, we just carried them on and there was plenty of room. They were rude and unreasonable and let lots of people through without the charges after they simply removed items from their bags and carried them a few feet before putting them back. It was just a shake down."
Nevýhody: "Give us a snack or drink"
Nevýhody: "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."
Výhody: "Muy buen servicio"
Nevýhody: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Nevýhody: "If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines."
Výhody: "Newness of plane"
Nevýhody: "Terrible food choice, ran out of food, no options based on diet restrictions, dirty plane, terrible attitude from flight attendants,"
Výhody: "The crew was nice. Plane was on time"
Nevýhody: "More up to date movies more Comfortable seat cushions"
Nevýhody: "No food, no drinks, no water, everything is for sale 3 hours delay at departure"
Výhody: "The seat was great, the plane was good"
Výhody: "This flight was also delayed. Our bags never made the connection and waited 2 hours at the baggage terminalwith no support or answers."
Nevýhody: "Food, friendliness of crew, knowledge of crew"
Výhody: "the Screen you have"
Nevýhody: "At least one complementary drink even water would be nice."
Výhody: "Our steward"
Nevýhody: "There was a dog barking the entire flight. We upgraded to premium but did not get a premium meal"
Výhody: "WOW went out of business before our flight, and Kiwi handled our transfer very poorly, promising things they never delivered. Agents in Prague were infinitely more helpful and straight forward."
Nevýhody: "Directions for check-in and bag allowances clear ahead of boarding, clear communication upon boarding & exit. I was repeatedly provided incorrect & conflicting information."
Výhody: "I like the tv screen in each seats."
Nevýhody: "I cant believe that this company Norwegian didnt offer a least a glass of water! Round trip! I spent on 2 tickets around $1600 and they cant give us a glass of water. Ridiculous!"
Výhody: "The premium seating and premium meal"
Výhody: "Seat 6D has lots of leg room"
Výhody: "Cheap flight that left somewhat on time. The middle seat wasn’t open so it made for a pretty easy flight."
Nevýhody: "No beverages or snacks. Nothing to watch and the plane was dated."
Výhody: "You ought to have a NA option as Food was not served on this shorter route."
Výhody: "New equipment Boeing 787 Dreamliner"
Nevýhody: "I had to pay for first pice of laggige and for food"
Nevýhody: "Delayes delayes delayes....I fly to Europe quite often: Norwegian is the only company who doesn’t make up any lost time in the air... Cranky and unpleasant flight attendants... The overall experience felt like they really don’t care...."
Nevýhody: "Everything on the plane was broken! Oldest plane I have ever been on! Awful “service”. Will never fly this airline again."
Výhody: "No turbulence"
Nevýhody: "Everything had to be paid for. A sip of water, a snack, they do not provide meals like every other transatlantic flight. The flight was delayed 3 hours and hopefully my connection wasn't also delayed. Very uncomfortable seats and also had to pay for blankets."
Nevýhody: "Cabin crew is not trained and not very nice. You had to pay for water and soft drinks on an international 11 hour (Paris to la) flight which is very strange for a regular traveler like myself. Meal served was budget size too. Entertainment selection was very limited"
Výhody: "The flight was on time"
Nevýhody: "No connecting flight available. No notification of problem till check-in. INEXCUSABLE!"
Výhody: "Nothing because they are cheap"
Nevýhody: "They charge you for every little thing you can think of. Very cheap company they don’t even give you water on the plane!"
Výhody: "Paris boarding was good"
Nevýhody: "Information needs to more clear"
Výhody: "Loved the transition windows, TVs in the seats, and the food/drinks."
Nevýhody: "Could always use more seat room."
Výhody: "I flew from BNA ago JFK and when I landed i found out my flight was canceled. they just booked me on the next earliest flight and when I tried to ask about alternatives they were of no help. they also told me my accommodations in NYC for 2.5 days may not be covered."
Nevýhody: "Rude customer service. No help with getting me to my destination earlier. Unclear on providing necessary information."
Výhody: "The entertainment system was pretty good."
Nevýhody: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less."
Nevýhody: "There was no option to choose a meal when booking through you. We weren't aware that we would have to do this somehow so we went the 10 hour flight without food. They were sold out of anything decent on the SNACK BAR menu."
Výhody: "I liked the movie selection, that the seats reclined and the staff and food."
Nevýhody: "There where four flights all due to take off at 1030 with this company which caused major back up and delay in check in and tsa. They did not delay the boarding times and I had to run to get my plane even though I was at the airport 3 hours before hand. I barely made it running full force in my sock feet. I was very disappointed being a first time customer with this company."
Výhody: "Crew was friendly"
Nevýhody: "Flight left late, uncomfortable seats, No water provided."
Výhody: "Everything went smoothly and well…"
Nevýhody: "Everything went smoothly and well…Until I had to wait 45 minutes for my bag to show up on the conveyor belt in the baggage."
Výhody: "entertainment ok"
Nevýhody: "did not know that they charge extra for everything. 7 hr flight and they don't even give you a glass of water without charging you extra."
Nevýhody: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."
Výhody: "Just all in all, a really decent flight. The airplane was clean and tidy, staff were polite and I was really impressed with the free wifi. The flight was comfortable and I was able to get a little power nap in before we landed!"
Výhody: "The Hi Fly staff was great-very attentive to its customers. This was in stark contrast to our flight to Barcelona operated by Norwegian. We did not upgrade our flights, and still received hot food and plenty of beverages."
Nevýhody: "There was no entertainment, and their boarding process was a little confusing."
Nevýhody: "Terrible airline, kept us on the plane for 30 minutes after we had landed"
Nevýhody: "Jobbigt att behöva åka buss till och från planet"
Výhody: "Nothing really. It took off, it landed."
Nevýhody: "2 hours delayed. Old plane, no entertainment or food. Indifferent crew. Nothing to recommend it really and no reason to endorse choosing this airline."
Nevýhody: "Extremely rude flight attendant that served my section. Lack of information about when you would be served. No free drinks including water, even though I paid for a meal. Very narrow seats, the only type of person that would fit comfortably would be a child. I was given a different seat from what I reserved and sat in the middle of 2 men (one with horrible body odor), both whom were very thin, but it was if we were all sharing the same seat, I couldn't move!!!! Toilets hadn't been cleaned, absolutely disgusting. When the pilot spoke, he had such a thick accent no one around me could figure out what he was saying. And last but not least, we sat on the plane for 3 hours before we took off, 2 of those hours was without airconditioning."
Výhody: "The crew was lovely and charming and attentive. The movie selection was great and well appreciated on the long flight back to the US"
Výhody: "The crew was great and the flight was comfortable."
Nevýhody: "I believe it's an airport issue so I'm hesitant to put this but I was unable to check in until 2 hours prior to my flight. The rest of the party I was traveling with was on a different flight that left a bit sooner so I arrived with them at the airport only to be kept waiting as they were able to go through security upon arrival. Norwegian doesn't have a designated window or kiosk so I wasn't able to get any help on the matter."
Výhody: "I always feel the plane itself is newer than other companies. The batcheooms seem bigger which is nice."
Nevýhody: "I can never figure out if I am getting food or not. My ticket said light & tasty meal and when I tried searching for this on the Norwegian site all I could find is that I could purchase a meal on board or in advance. So of course I brought my own snacks on board and was surprised when the staff said they had prepared a meal for me. This really needs to be more clear. I'm tired of wasting money or food. I also had seen all of the movies already so I wish there was a bigger selection."
Výhody: "The lighting was nice and the personal entertainment on each passenger's seat were nice for a long flight."
Nevýhody: "The airline list our car seat, so we had no way of taking our child on the two hour drive home from the airport. Orlando Airport offered absolutely no options."
Výhody: "The flight was on time and the staff were very nice."
Nevýhody: "Boarding was chaotic. No one gave any instructions so the passengers crowded the gate area seeking an advantage to board. Flight was very crowded in the Economy cabin. Fortunately it was short."
Výhody: "USB connector, entertainment and excellent service"
Nevýhody: "It was delayed and delayed and delayed then canceled and they didn't have a new flight for 2 days. They canceled it too late so all other flights left so i had to purchase a new 1200$ ticket on a new airline the next day"
Výhody: "The 787 dreamlike is great"
Nevýhody: "There was no entertainment or food on 3 hour flight"
Výhody: "Loved the modern amenities - movie selection and being able to order snacks and drinks from the screens. Orders were delivered quickly."
Nevýhody: "It was SO cold for the entire flight. Boarding process was very confusing with the buses. No restroom in gate area."
Nevýhody: "Leg room too small."
Výhody: "Price was very reasonable and they allowed us a carry-on item."
Nevýhody: "Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements."
Výhody: "One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me"
Nevýhody: "Get what you get with discount airline, but booking, travel, arrival went without a glitch"
Výhody: "The crew seemed very nice."
Nevýhody: "The flight could have been on time."
Nevýhody: "Very good flight and crew."
Nevýhody: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Nevýhody: "Late as per Vueling fashion"
Výhody: "The crew tried well enough"
Nevýhody: "The main course"
Výhody: "Friendly check in agent"
Nevýhody: "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "They asked me to store my suitcase in an overhead bin at the front of the plane as they had run out of space so I complied. When it was time to disembark, someone had stolen my suitcase. I have not located it since and the customer service from Vueling is horrendous - they keep running me around to different departments and sending automated responses, refusing to answer my questions."
Výhody: "Great cost, left and arrived about on time, super nice staff"
Nevýhody: "Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time."
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Výhody: "Fast trip"
Nevýhody: "No internet"
Výhody: "Flight delayed almost 4 hours, everything else was fine"
Nevýhody: "Flight delayed almost 4 hours, everything else was fine"
Nevýhody: "very easy checkibg, friendly at airport, snd same day reminder"
Nevýhody: "Plane late Check in late What a joke first time flying with this joke company"
Nevýhody: "Big delay, poor information from staff."
Výhody: "Absolutely nothing. My flight was cancelled and I want to be reimbursed"
Nevýhody: "How can I be reimbursed. The way we were treated is a shame"
Nevýhody: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
Nevýhody: "being subjected to a 15 hour travel day and missing an entire 1/3 of my 3 day vacation"
Výhody: "Boarding was efficient"
Nevýhody: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"
Nevýhody: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Výhody: "It was comfortable, clean and efficient."
Nevýhody: "The crew didn’t know f they had any vegan food."
Nevýhody: "Sitting is bad"
Nevýhody: "Extra small space. Les that normal."
Výhody: "On time"
Nevýhody: "Fly with vueling. The sits are extra small, les than normal."
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Nevýhody: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Výhody: "Difficult to say, probably just returning home"
Nevýhody: "1. After 4 hours in line in front of the boarding desk (I was between the first 10 people in line) due to a flight delay, when they began boarding they decide to start from the 15-31 rows. As I was on the 6th row, for which I payed an overprice when buying tickets, I eventuallypassed frome the first 10 people to be boarded to the last one. 2. As a consequence of point 1. As I arrived in front of the airplane door, the crew said the remaining luggages couldn’t be boarded with us because there wasn’t anymore space in the lockers. 3. The crew was very unprofessional. So, in the end, after paying more for first rows tickets and after being one of the first people in line to be boarded, because of poor organizarion I ended as one of the last to be boarded and without the right to bring with me the personal luggage. A nightmare"
Výhody: "Nothing. Was too uncomfortable."
Nevýhody: "I couldn't fit my legs in the space between seats, so much so that I had pins and needles in my feet by the time we landed. The food is really expensive. Never flying with this airline again."
Výhody: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Nevýhody: "Boarding was messed up. Paying for priority boarding then having the gate open the boarding area to all passengers created some heated words, plus people pushing ahead for boarding."
Výhody: "Friendly, pleasant and helpful staff on board"
Nevýhody: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."
Výhody: "The crew was nice and polite."
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Nevýhody: "The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off."
Výhody: "Didn't experience anything spectacular."
Nevýhody: "The delay of flight was unbelievable."
Výhody: "The fly was delayed 45min. The spaces between seats are to small I ask for a soft bread sandwich and the staff tell me is assigned for another customer and i need to choose another one Overall was ok"
Nevýhody: "airfcraft seats were old and uncomfortable ."
Nevýhody: "I was forced to check in my carryon bag because it was over 3 kg. So I checked in my baggage two full hours before departure and the layover was three and half hours. There should be no reason why my bag didn't make it on the plane and yet it did not make it on."
Nevýhody: "Delayed for 1 hour and more"
Výhody: "Fast boarding"
Nevýhody: "Had to pay for the luggage."
Výhody: "Once we got on after an hour delay we had friendly crew and had a row to ourselves in the 2nd row. Comfortable seats and didnt pay luggage fees as many others have. We took on our backpacks that were larger and enjoyed our trip."
Nevýhody: "Our flight was an hour late as seems to be usual for Vueling and some discount airlines. Also had to pay for any refreshments of water, coffee or snack. Seems to be normal for some discount airlines."
Výhody: "Plane was comfortable, flight attendants friendly and professional. Departures and arrivals on time!"
Nevýhody: "Cattle car boarding procedures were dehumanizing. Also, don't forget a book if you expect entertainment."