Výhody: "Glenlivet whisky for free"
Výhody: "Quick access to the airport and gates"
Nevýhody: "Free food on board"
Výhody: "Friendly and helpful"
Nevýhody: "More leg room"
Nevýhody: "I could not check in online and BA is not available on the kiosk in the airport."
Výhody: "Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight"
Nevýhody: "Trip was a disaster"
Nevýhody: "LHR made us wait 30+ min upon arrival for a gate."
Výhody: "The crew was great."
Nevýhody: "Seet could be more comfortable."
Nevýhody: "No online check in, incredibly inconvenient. If is have known would have booked another carrier."
Výhody: "crew was nice"
Nevýhody: "no air vent in my row. no complimentary food and drinks"
Nevýhody: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"
Výhody: "I did not fly. Cancel month ago, no money back. No good company!"
Nevýhody: "I cancel month ago, no money back !!! No good company!"
Výhody: "It was a short trip of less than two hours. So, there was no entertainment, no charging stations for iPhones or iPads to watch personal electronic devices. All food including still water cost money. It’s advertised as this; the staff were very efficient and friendly."
Nevýhody: "A small pack of pretzels and free cup of water would have been nice."
Výhody: "Crew is incredibly kind."
Výhody: "Everything was just perfect. Thank you very much!"
Výhody: "Seat was comfortable"
Nevýhody: "Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections"
Výhody: "Flight was fine, staff friendly and caring"
Nevýhody: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"
Výhody: "The crew was outstanding."
Nevýhody: "Sat near gate waiting 15 min for ground crew. Flight was on-time and weather fine so there was no reason for a crew not to be there. Then sat at gate because no attendant available to move the jetway. Again, poor planning or cut staff to save money at the cost of timely service."
Výhody: "The crew was sick and one lady kept running to the bathroom?!? The plane was old..."
Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Výhody: "The flight was on time"
Nevýhody: "The airline is very mechanical Customer service in non personal and robotic"
Nevýhody: "Nothing wrong"
Výhody: "Entertainment options were good."
Nevýhody: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."
Výhody: "The crew were great."
Nevýhody: "Did not like that you have to pay for water or soft drinks"
Výhody: "There was no event happening. This was good :-)"
Nevýhody: "No sodas, no water, no food on this flight. I'm still pissed off."
Výhody: "The plane was pretty much empty. There were very small number of passengers."
Výhody: "As always, a great flight."
Nevýhody: "Nothing I can think of."
Nevýhody: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"
Výhody: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Nevýhody: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."
Výhody: "The plane"
Nevýhody: "To pay for WATER!!!!!"
Výhody: "The captain kept us aware of the delay and the reasons for the delay."
Nevýhody: "No free food or drink other than water."
Nevýhody: "The union bull"
Nevýhody: "Very uncomfortable seat for a business class"
Nevýhody: "No snacks for 8 hours. Crew inattentive."
Výhody: "boarding and timing"
Nevýhody: "fly attendants were kind of rude.. One completely ignore me while taking the order of the passengers sitting just next to me. The other one couldn't even say thank you when I did her job by bringing my garbage to her station. It was my first BA flight and I was not expecting those unfriendly attitude from british people."
Nevýhody: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes."
Výhody: "The crew was caring and we were kept comfortable with blankets, pillows and headphones. The food was good, too, especially the cheesecake!"
Nevýhody: "There was nothing I did not like."
Nevýhody: "We flew with BA from Prague via Heathrow to San Diego on May 30 just day after they started operating normally after computer glitch. From Prague we were on time, When boarding in London started we were told to sit down again claiming Boeing 777 had equipment problem and they were waiting for parts to fix it. Our departure was delayed by 1 hour. Seats in economy class are really cramped so when seats are declined person behind can not eat without banging head into the back rest. Difficult to get in and out of seat as well. Arm rests do not come all the way up so one has to squat to avoid being hit by arm rest. Not very pleasant on 11 hour long flight. Joe"
Nevýhody: "I was annoyed that they charged for soft drinks and water on this flight. There was no entertainment. Just a seat on a plane."
Nevýhody: "The check in process from Prague to London to Dallas was inefficient. Too few agents, minimal direction from the representative guiding the line. Also, there were no food/beverage option unless you paid for them! No coffee etc on a 650a flight unless it was purchased. Ridiculous"
Nevýhody: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."
Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."
Výhody: "I was traveling alone with my baby. Everyone was very helpful"
Výhody: "Stewards were very friendly"
Nevýhody: "Need more opportunities for drinks, water. Did not board the back of the plane first."
Výhody: "Got there in one piece."
Nevýhody: "Older plane, no touch screen tv in head rest, no movies on demand, limited leg space"
Výhody: "Great experience"
Nevýhody: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."
Nevýhody: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Nevýhody: "10 hour layover in Madrid was too long."
Nevýhody: "The check in process is terrible and very inefficient."
Výhody: "Clean and friendly crew."
Nevýhody: "No food or drink and a single checked bag was extra money."
Nevýhody: "Phone chargers did not function"
Nevýhody: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Nevýhody: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."
Výhody: "Not a lot."
Nevýhody: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."
Výhody: "That IBERIA brought me to where I wanted to be"
Nevýhody: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"
Výhody: "Every thing was ok"
Výhody: "On time"
Nevýhody: "No seat choice."
Výhody: "Not a goddamn thing."
Nevýhody: "The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again."
Výhody: "On time"
Nevýhody: "Why you have to charge for the bags ?"
Nevýhody: "I can’t rate it is it left without us"
Výhody: "Food and entertainment were okay."
Nevýhody: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."
Výhody: "Smooth flight"
Nevýhody: "Food could have been better in board"
Výhody: "Nothing about the seating"
Nevýhody: "The person in front of me was so close that when she tried to recline the seat she hurt my knee."
Výhody: "Good, quick flight!"
Nevýhody: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."
Výhody: "Great deals and nice crew! Patient and helpful."
Výhody: "Extremely comfortable and was served lots of delicious food"
Nevýhody: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Výhody: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Výhody: "On time, Very professional crew."
Nevýhody: "Could not do online check-in."
Výhody: "The entertainment was probably the best part of the flight."
Nevýhody: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."
Výhody: "Nice plane an movies"
Nevýhody: "The lost my luggage"
Výhody: "The flight was short"
Nevýhody: "They didn't even give out water on the flight. Not to happy with the service"
Výhody: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Výhody: "We arrived on time and safely."
Nevýhody: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."
Výhody: "Always great service on Iberia."
Nevýhody: "My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!"
Nevýhody: "Very pleased with overall service and hospitality"
Výhody: "Reasonable leg room for a a 6 foot tall passenger"
Nevýhody: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."
Nevýhody: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Nevýhody: "No complimentary drinks, not even a glass of water. Check in was horrendous. I pre purchased luggage Check in but when I arrived in airport the automated system doesn't like to that piece of data. Didn't know that so was in a long line to use automated check in when I was supposed to be in an even longer line to have service personnel check me in. So finally after standing in both lines I did get checked in......."
Výhody: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."
Výhody: "Flight was early to Madrid (i.e. shorter duration than planned)."
Nevýhody: "Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space."
Nevýhody: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Výhody: "I did a up grade To bisnees an it was very disapointed"
Výhody: "The crew was great."
Nevýhody: "Very unpleasant seating. For some reason, the armrests do not raise all the way, making it impossible to get comfortable and cuddle with your spouse."
Výhody: "On time."
Nevýhody: "Small plane so comforts are limited."
Výhody: "Plane and crew"
Nevýhody: "Good flight"
Výhody: "Chaos at the airport, but as soon as inside the airplane almost everything was excellent. Head stewardess in Eco was phenomally friendly"
Nevýhody: "One staff member extremely unfriendly to everybody. Also, Iberia was not able to sit groups together."
Výhody: "Food was great - much better than you get from the US based airlines! Flight wasn't full - which helped tremendously with comfort"
Nevýhody: "Seats are small"
Výhody: "Seats were comfortable"
Nevýhody: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."
Nevýhody: "The fight from Chicago to London was a nightmare."
Výhody: "Best transatlantic flight for a long time. More legroom quiet and delays were communicated well"
Nevýhody: "Would have liked another couple rounds of water"
Výhody: "on time departure"
Nevýhody: "the seats were very cramped, with minimal leg room."
Výhody: "The crew was nice."
Nevýhody: "The food was inedible, and there was no individualized in-flight entertainment, which usually comes standard on international flights now."
Výhody: "Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick."
Nevýhody: "Better leg room and organisation of the hand luggage in above lockers"
Výhody: "The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority"
Nevýhody: "Change boarding personnel"
Nevýhody: "Unexpected baggage charges despite only taking carryons"
Nevýhody: "5 hour of delay!!!! For the second time in the same flight"
Nevýhody: "Seats are really small and stick together, super uncomfortable for more than 2h"
Nevýhody: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."
Nevýhody: "Too crampt. Food like cardboard."
Výhody: "Don’t sit in Window seat 40A. Smallest on the plane."
Výhody: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Nevýhody: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."
Nevýhody: "There was a half hour delay, but they they did their utmost to redress this, and we landed just 15 behind schedule. A lovely, cheerful and friendly crew and a very pleasant pilot who clearly understands the importance of good communication. THANK YOU."
Výhody: "The captain"
Nevýhody: "Staff. Landing - it felt too steep."
Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"
Výhody: "Very efficient and smooth security and check in process"
Nevýhody: "Speedy boarding seemed a waste of money as bussed to plane and kept on parked bus for 10 minutes. It became quite uncomfortable"
Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"
Výhody: "Clean plane and professional people. Handled lateness of flight well. And we were able to change the time of our flight (for a 20% fee increase of course) after a stolen passport detained us in Prague)."
Nevýhody: "Seats were very uncomfortable. Flight was late."
Výhody: "the ticket assistance was helpful afterwards and seemed to by sympathetic to our plight."
Nevýhody: "We arrived early to airport but it took almost an hour to go through check in..We arrived early to airport but it took almost an hour to go through check in... we did not account for the long security which held us up.. it would have been nice if they would have called us out over the intercom and if need be held up flight as we were running from security to the boarding area. Afterwards the guy at the desk was not helpful at all and told us to leave the airport and then go back to the ticket booth.. if they could have made a call that would have been nice."
Výhody: "Cheap flight. Smooth flight."
Nevýhody: "Check-in agent gave bad info about gate assignment and details about baggage at boarding. Caused us much stress. Airport personnel clarified for us. Seats were not comfortable at all. Not much different than deep discount US airline."
Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."
Výhody: "SEN airport. Friendly cabin crew. Plane on time! Thanks!"
Výhody: "On time good service Barry Pope"
Nevýhody: "Gate agent"
Výhody: "It was a smooth experience."
Nevýhody: "No USB charging port."
Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."
Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"
Výhody: "On time , Ease , crew"
Výhody: "The ease of journey."
Nevýhody: "Seats didn't recline and very little leg room"
Výhody: "Fast and cheap"
Nevýhody: "All ok"
Nevýhody: "Being charged £49 for having toiletries in small bag"
Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"
Výhody: "The flight attendants Simone and the young lady were fabulous"
Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"
Nevýhody: "Delayed over 2 hours"
Výhody: "Efficient service"
Výhody: "Flight was timely."
Nevýhody: "There was a rowdy bachelor party group on the flight that was obnoxious. We paid extra to have our luggage checked so we could use the overhead bins for our backpacks. Were told by the crew we could not use the overhead bins for larger backpacks since they needed them for other luggage. Then someone else put their backpack up in the overhead bin and the flight crew told us that was their option."
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"
Nevýhody: "No entertainment options. Not a big deal."
Nevýhody: "Had to pay to store my bag and wasntnclear when I bought my ticket. I did not pay in first flight to Prague"
Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"
Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Výhody: "I was a happy with the flight and also with the price!! Thanks a have nice day. I hope in the near future I will use this airlines again!!"
Výhody: "Flight was on time."
Nevýhody: "I've flown with EasyJet before and they had no problem with me taking my carry on sized suitcase as well as my very small backpack onto the plane, like every single airline I've flown with in my three and a half months of solid traveling. However, I was told today, no personal item was allowed. Not even a purse. I was then asked to stay outside the gate and try to fit my backpack an its contents into my suitcase. This was not possible, and not only was I charged over $70 to check my carry on bag, the man at the gate so so rude, he didn't seen to even want to take my money. He ignored me while I tried to figure out what I could do. Very disappointing, and what a low way to rip of your customers."
Výhody: "Excellent value. Will use again"
Nevýhody: "Wasn't sure if I needed yo purchase for my checked baggage."
Výhody: "It was a convenient platform and to the point."
Výhody: "I liked the initial price, and the departure time."
Nevýhody: "Everything.... Didn't know our boarding gate till 20mins before takeoff... Wouldn't let me take on my handbag, since I had a carry on luggage. Had to pay to check my bag....and the price was outrageous...like 50 euros, to check a carry on. I wouldn't travel budget unless it was a last option. I would of rather paid a few more dollars. I ended up paying more in the end. Terrible."
Výhody: "The crew was friendly enough and the flight wasn't terrible."
Nevýhody: "The company is stupid. They REQUIRE you to check your "personal item". In America, they are smart a realize that this bag (usually a backpack or a purse) can easily fit under the seat in front of you and does not need to be put in the hold. Even if it would need to, the airline would "gate check" the bag for you free of charge (you would just reclaim immediately after deplaning). But no, EasyJet will bend you over and charge you €50 to check something as simple as a backpack."
Nevýhody: "Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!"
Výhody: "Plane on time, new plane, nice crew."
Nevýhody: "Ability to move seats."
Nevýhody: "Very very bad."
Výhody: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Nevýhody: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Nevýhody: "not charge me for carry on luggage"
Výhody: "The cheap fares"
Nevýhody: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Výhody: "I did not had a seat"
Nevýhody: "I did not had a seat"
Nevýhody: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Výhody: "Once boarding started it was very fast and flight left shortly after"
Nevýhody: "Seats are very uncomfortable"
Nevýhody: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Nevýhody: "Both flues were really delay really disappointed"
Výhody: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Nevýhody: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Nevýhody: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Výhody: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Nevýhody: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Výhody: "On time without any delay"
Výhody: "The crew was really nice"
Nevýhody: "1h30 delay for no specific reason is unacceptable"
Výhody: "Everything went to plan and we were very happy"
Výhody: "The Check in was nice and polite"
Nevýhody: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Výhody: "The price"
Nevýhody: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Výhody: "Smooth flight"
Nevýhody: "No terminal connection"
Nevýhody: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Výhody: "Good legroom and comfortable seats"
Výhody: "Nothing really"
Nevýhody: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Nevýhody: "Last minute boarding change & overall 1 hr delay"
Výhody: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Výhody: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Nevýhody: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Výhody: "Pilot flew well Cup Noodles available to buy"
Nevýhody: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Nevýhody: "Very long queues at boating in Charleroi airport"
Výhody: "Standard service , even was late come almost in time"
Nevýhody: "Was a bit late"
Výhody: "Flight was on schedule"
Nevýhody: "No free drinking water"
Výhody: "Absolutely nothing"
Nevýhody: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Výhody: "Flight left on time"
Nevýhody: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Výhody: "NOTHING! !!! VERY POOR wizz air!!"
Nevýhody: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Nevýhody: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Výhody: "It was quite good at boarding, quick and efficient (from/to)."
Nevýhody: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Výhody: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Nevýhody: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Výhody: "Non stop"
Nevýhody: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Výhody: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nevýhody: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Výhody: "Magazine was pretty good. Staff were smiley and nice."
Nevýhody: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Výhody: "Nice new plane and caught up time even though it was late leaving left Luton late"
Nevýhody: "Left late"
Nevýhody: "Boarding and getting off the plane via bus"
Výhody: "online check in"
Výhody: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Nevýhody: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."
Výhody: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."
Nevýhody: "Leg room too small."
Výhody: "The flight arrived ahead of schedule."
Nevýhody: "Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!"
Nevýhody: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Nevýhody: "My passport was stolen and the airline couldn’t help me at all as far as reimbursement or travel voucher. It was just a tough situation."
Výhody: "I slept comfortably. Great take off and landing."
Nevýhody: "Charles de Gaulle airport"
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt"
Výhody: "Flight delayed, staff provided no info and was generally nasty."
Výhody: "Punctuality and safety"
Nevýhody: "Food options are very limited"
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Výhody: "New plane"
Nevýhody: "Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care"
Výhody: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Nevýhody: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"
Výhody: "Good for value"
Nevýhody: "Tight seats, old plane, zero frills"
Výhody: "at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please."
Nevýhody: "The flight that was suppose to leave at 3 pm only took off past 11:00 pm"
Výhody: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Nevýhody: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."
Nevýhody: "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."
Výhody: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Nevýhody: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"
Výhody: "Flight attendants were very helpful, especially because we were traveling with a sick child. They let us disembark first when we landed in London to seek medical attention."
Nevýhody: "We only flew with this carrier because British Airways partners with them. Wouldn't have flown them otherwise."
Výhody: "Crew. Extra leg room on first leg."
Nevýhody: "Extra small space. Les that normal."
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Výhody: "Got off the plane quickly"
Nevýhody: "We were late boarding and departing but were not alerted before hand. Didnt matter for me however since i was there early."
Výhody: "Ryanair, easyjet et al are the big fish in this pond, but the two times I've flown with vueling has been better than all my experiences with the others. Nice to see an airline whose staff looks like it actualy cares about customer service. Thanks a lot!"
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Nevýhody: "They overbooked the flight. We were a party of eight and half of us got to go on the 12pm flight and myself my husband and 2 children had to wait! We were told we could get on a 4pm flight and were rebooked for a 9pm flight!! Then they lost all my luggage and when I did get it we only got 2bags! My kids while suitcase went missing for two days! Totally unacceptable! Worse thing is the lack of direction to handle the situation. Their answer was by law were allowed to overbook! Seriously! I know this is true but these airlines should. It be allowed to do that it’s disruptive to people’s lives that have paid money to be on these flights. So our 4day vacation is now down to 3 and of those 3days we spent one day waiting on partial delivery of our luggage!"
Nevýhody: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Výhody: "The crew, very friendly and helpful"
Nevýhody: "Seats are narrow and sometimes broken. Cleanliness needs to be improved"
Výhody: "Friendly, pleasant and helpful staff on board"
Nevýhody: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."
Výhody: "The crew was nice and polite."
Výhody: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Nevýhody: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Výhody: "I got to my destination"
Nevýhody: "Kiwi overcharged me for my luggage inappropriately"
Výhody: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Nevýhody: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."
Nevýhody: "Late boarding. But the crew was very nice and accommodating"
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Výhody: "Comfortable seat, helpful check in agent gav me a good seat. For a "low cost"airline it was better than most regulars ."
Nevýhody: "Child in seat in front coughed and sneezed constantly. I wished his accompanying father had made him use a hankerchiff. Could airlines not advise sick passengers to use tissues or even masks to avoid spreading germs?"
Výhody: "Spacious, punctual, friendly"
Výhody: "Good crew, Lovely flight"
Nevýhody: "Slight delay but wasn't a big problem"
Výhody: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
Nevýhody: "For a big guy this was an extremely tight fit"
Nevýhody: "flight was delayed by 4 hours"
Nevýhody: "Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset."
Nevýhody: "Annoying woman who talked loudly for three hours :)"
Výhody: "on time, great boarding, comfortable seats and above all... inexpensive"
Nevýhody: "no food or drink of any kind"
Výhody: "Things went pretty smoothly, but nothing exceptional about it. Good to get to point A to point B."
Nevýhody: "It wasn't very clear via British Airways' booking process that I needed to go to the Vueling counter or the British Airways counter to drop off my luggage."