Výhody: "Boarding was quick (bus to aircraft and stairs), the ticket was cheap, just your average Ryanair flight!"
Nevýhody: "Pointless paying extra for priority boarding as both lanes boarded at the same time"
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "Flight Price"
Nevýhody: "Not charging £45 for ski baggage when an oversize Check in Bag bag for same weight is £20"
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "N/A"
Výhody: "Our flight was early on schedule"
Nevýhody: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."
Nevýhody: "Tarmac boarding"
Nevýhody: "We missed our flight because ryanair had originally put gate A7 when we got there (we arrived about an hour and a half early). And then later, they changed the gate to A9. When we realized what had happened the plane had already boarded (although not yet taxied) and they would not allow us to board. We had to buy another immediate flight and spend 100 euros each unexpectedly. Terrible experience."
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Nevýhody: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "The service overall"
Výhody: "Arrive 5 minutes earlier"
Nevýhody: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
Výhody: "Good price"
Nevýhody: "They delayed us during the boarding"
Výhody: "Nothing"
Nevýhody: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"
Výhody: "Cheap prices"
Nevýhody: "Uncomfortable"
Výhody: "Accessibility guys in both Bergamo and Manchester were brilliant."
Nevýhody: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."
Výhody: "Arriving on time"
Nevýhody: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Výhody: "1 hour late"
Nevýhody: "I miss my transport connections"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "That it is over"
Nevýhody: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"
Nevýhody: "It was very hard to navigate their site but finally succeeded. Then when went to printoarding passes had to pay additional fees for luggage, then additional fees for a seat. Seems a cheap way to fly at first but all their fees add up and it turns out they are much more. When you check in online they don't send your boarding passes to your email which makes it hard to have them printed by the hotel. For NUMEROUS reasons I would NOT fly Ryanair in the future!"
Nevýhody: "Flight left late and arrived late. Very dissapointing."
Výhody: "At least this time was on time"
Nevýhody: "Everything else"
Výhody: "We arrived at airport there were no machines for boarding passes, stood in several lines trying to check in. Could not check in front m home as your site had glitches and every time info. Was put up n the info was changed so rather than have false info. We decided to book at airport .when we got to the desk we could see our intinary on the screen but she wanted qn additinal 500 euro to book us. We had already paid for tickets and baggage fees from our hotel in Venice had once more tried booking the n ,would not accept childrens info. Because they were under 16 so decided to do at airport. She was rude told us we could not board air place. Asked why ans too late need 500 more euros , said no orher flight our problem , sat in airport all day with 2 yound kids me at 83 years old. Had to make other arrangements .found another airline to Madrid, had to cancel car reservations, also further bookings with your airline to Madrid.. we had one from Talous to Madrid. Very disappointed with your service and very costly for us."
Nevýhody: "All the above"
Nevýhody: "Very slow to board, had to walk across tarmac, thin plastic seats that don't recline"
Výhody: "Lots of interEuropean routes."
Nevýhody: "Online check-in is mandatory but unless I'd checked online I would not have known and been charged £50 at the airport counter during bag drop. This is an unethical cash machine for Ryanair that penalises travellers who might not be computer literate or online - a big brand turnoff."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Výhody: "Get what you pay for and you know up front that this is a point to point journey with no frills. No issues at all. All went smoothly"
Výhody: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"
Nevýhody: "The air conditioner must have been broken, since it was spraying super hot air and cold air every half an hour. Boiling or freezing. I ended up ill."
Výhody: "Fairly quick and efficient service"
Nevýhody: "It was a cramped and dated plane"
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Výhody: "Good, efficient, cheap flight."
Nevýhody: "I was not aware that you had to check in online, so I had to pay extra money to check in at the airport. Kayak should inform people better off what is required, had I booked through Ryanair direct, they would have emailed me about it."
Výhody: "I paid 45 euros just to check in."
Nevýhody: "90 euros for one bag and check in process"
Výhody: "Customer service at Stansted helping us at the self-serve bag drop when the printed boarding passes did not scan properly."
Nevýhody: "- The hard sell of every and any consumable item during the flight, but I guess it's par for the course with Ryanair. - The lack of clear instruction re. what info to provide security at Stansted when purchasing 'faster boarding'"
Nevýhody: "Poor choice of food"
Výhody: "That in advance the tickets were very cheap."
Nevýhody: "First, I didn't have internet access for 2weeks prior to my flight, so I had no idea I had to check in in advance online, and any way, I couldn't do it because I didn't have internet access. So they were going to charge us 25 euros to check us in and some other ridiculous amount to print out our boarding passes. Honestly, I've never seen an airline that does not print boarding passes for you. So we were in line 3 times because of stupid wild goose chases that could've just been resolved in one sitting if it wasn't for a ridiculous system they have. Then we needed to check in our bags and we were prepared to pay a checked-in bag fee, but they charged 190 euros for 2vhecked bags!!!! What?!?!? And.... We had to go somewhere else to pay the fee and come back to finally get our boarding passes. So in all honesty, the "cheap" flight was not cheap, it took us 2 hours to complete the boarding, 4 visits to the counter. And... That's not even all, it felt like everyone treated the plane like if it was a train or a metro, people throwing things across the aisle, getting up and walking around (not to go to the toilets, and it was a two hour flight, no need to stretch your legs all that much) and to top it off a lady that was so drunk she kept hitting our seats, yelling, getting up when we were landing and wow! It was awful! And all of that and not even a complimentary cup of water. I am usually not a complainer but those four hours of Ryanair ridiculousness got me to the point of furious! I will NEVER fly with them again. I'll pay a little more for the convenience and comfort of other airlines."
Výhody: "The crew was excellent. They made a difficult situation much more fun."
Nevýhody: "We had a big weather delay. Not the airline's fault of course! But seat space is really cramped, & evrry little thing costs extra, seems like they could throw us a free drink if we are stuck on the runway for 2 hrs. Rough takeoff and landing seems to be the trademark. Think I'll just pay the standard airfare next time. You lose time getting to and from the outer airports."