Výhody: "Crew was great"
Nevýhody: "Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess"
Výhody: "The crew did a fanstastic job!"
Nevýhody: "The seats werent the best and my seat didnt have a window."
Výhody: "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Nevýhody: "Going anywhere but Catania"
Nevýhody: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"
Nevýhody: "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"
Výhody: "Simplicity and welcome with a smile"
Nevýhody: "The departure gate was far"
Výhody: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Nevýhody: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."
Nevýhody: "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."
Výhody: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Nevýhody: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."
Výhody: "Not much"
Nevýhody: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"
Výhody: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Nevýhody: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Výhody: "Organization in boarding the plane"
Nevýhody: "When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours"
Nevýhody: "I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation."
Výhody: "It was a quick flight."
Nevýhody: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."
Výhody: "A flight es eventually arranged"
Nevýhody: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."
Výhody: "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Nevýhody: "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."
Výhody: "Convenient straight flight to Bordeaux"
Nevýhody: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"
Výhody: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."
Výhody: "The friendly flight attendants."
Nevýhody: "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."
Výhody: "Staff was friendly"
Nevýhody: "Flight was delayed, planes are old, no entertainment and boarding process was unorganized"
Nevýhody: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Výhody: "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."
Nevýhody: "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."
Výhody: "Good short flight"
Nevýhody: "Short flight, no food or entertainment"
Nevýhody: "There was no airline or flight by his name ."
Nevýhody: "Check in started at 9:05 and boarding was at 9:25, we arrived at the airport (which has 1 gate) at 9:10. There was no one at the check in counter until we asked the security guard for help. At 9:30, the Volotea attendant came back and said we were late and missed boarding and it would cost another 180 euro to get on the plane!! Beware!!! -They have a 20 kg or 44 lb weight limit instead of 50 and will charge you an additional 60 euro per bag of over 44 lbs! -Print your own boarding passes, they charge 20 euro per passenger if they have to print it at check in. -There are fees all over the place, it is a SCAM!"
Výhody: "Seats were OK and overhead storage was good."
Nevýhody: "Flight was delayed 45 min without explanation."
Nevýhody: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Nevýhody: "The Volotea website was very poorly run and thus, we accidentally booked the flight on the wrong date, due to the way the calendar was loaded on the site. We entered the correct date, but somehow we still received flights for 5 days after the date we needed. We tried to change them at the airport, and after being sent to 2 different ticket counters, we ended up paying an additional $420 to get the flights we needed. Therefore, each flight from Athens to Mykonos was over $400 each. It was ridiculous and I will NEVER fly this airline again."
Výhody: "Too short of a flight for food and entertainment! Smooth flight. No complaints"
Výhody: "Crew was very nice and professional."
Nevýhody: "Seating is a bit tight. But ours was a short flight."
Nevýhody: "The next flight they had to my destination was 3 DAYS later. Therefore, I had to purchase another three tickets with a different carrier and got NO credit for the missed fight with Volotea. BAD Business."
Výhody: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"
Výhody: "We printed the boarding passes a week prior and we were ready to go! However Volotea emailed us 24 hours prior to tell us some information had changed and we had new boarding passes. We were worried that we had to pay extra as we were already traveling and could not print the new boarding passes. It was no problem! We downloaded the app and the crew just scanned the app boarding passes. It was a huge relief."
Nevýhody: "Plane delayed for 2 hours. Small, cramped airport(Santorini) with no working men's restroom."
Nevýhody: "Was delayed and had to cancel flight and book a different airline"
Výhody: "on time inexpensive and nice flight attendants"
Výhody: "Simplicity and no headache."
Nevýhody: "A poor todler who was crying because his ears were hurting. Flight attendant did everything she could."
Nevýhody: "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."
Výhody: "On time"
Nevýhody: "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"
Výhody: "I liked how they played music"
Nevýhody: "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."
Výhody: "The flight was so smooth I forgot I was on a plane. Great landing, too."
Výhody: "Nothing to be honest."
Nevýhody: "When we checked in my bag was 21 kg and she gave me trouble with that even though we had to pay extra for the bag in the first place. And then since it was a backpack we had to take it to a different location to drop it off for check-in. She also wasn't too friendly either. The flight was an hour and a half delayed. In fact each time I have flown with volotea the airplane hasn't been on time and hasn't even taken off by the time the flight was scheduled to land! The seats were close and the ride was not comfortable. I absolutely will not be using this airline again and certainly would not recommend it to anyone."
Nevýhody: "Give us a snack or drink"
Výhody: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Nevýhody: "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."
Nevýhody: "The baggage drop off was combined for two different flights. It went so slow it almost delayed the flight."
Nevýhody: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Výhody: "The size of hand luggage"
Výhody: "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Nevýhody: "We waited over an hour for our bags at the claim along with the rest of the flight"
Výhody: "Very clean and comfortable cabin."
Nevýhody: "The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros."
Výhody: "On time, fast and efficient."
Nevýhody: "A bit more friendly boarding"
Nevýhody: "They scam you on luggage. We purchased hold luggage prior, were told not to check it in, then forced to pay for it at the gate which was 60 euros per bag. Not sure if we’ll get a refund. But it was a really bad experience. One employee was kind, the others treated us very poorly."
Nevýhody: "The flight was delayed 2 hours. As a very tall person, I was put in the backmost seat, which is the only row which doesn't recline."
Výhody: "WE ARE STILL NOT HOME. WAS ORIGINALLY SUPPOED TO GET HOME AT 6P LAST NIGHT BUT BECAUSE OF CANCELLATIONS WE ARE STILL STUCK IN CHICAGO’S AIRPORT AND IM NEVER BOOKING THROUGH KAYAK OR KIWI EVER AGAIN. GETTING MONEY BACK FOR THIS BEYOND SHITTY EXPERIENCE STILL WOULDNT BE ENOUGH TO MAKE THIS RIGHT."
Nevýhody: "ACTUALLY BRING GUARANTEED A FLIGHT HOME. WE ARE STILL TRAVELING OVER 24 HRS LATER. COMPLETELY UNBELIEVABLE."
Nevýhody: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "Crew was fine"
Nevýhody: "EVERYTHING ELSE"
Nevýhody: "The plane was very hot from the previous flight, and it didn’t seem like the AC was doing much."
Nevýhody: "More communication about the departure delay and location of the gate"
Nevýhody: "Nothing at all."
Výhody: "Low cost, no complimentary food and no entertaiment"
Nevýhody: "I could not take the trolies on board."
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "Given extra leg room after we boarded"
Nevýhody: "Flight was delayed; boarding was chaotic"
Výhody: "Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag."
Nevýhody: "No snack, no entertainment, and a charge for water."
Nevýhody: "Long Delay Rushed and limite food offering Aborted landing"
Výhody: "All good"
Nevýhody: "Absolute worst experience in 15 years of frequent travel. EasyJet flight was cancelled from Paris to Nice incurring and additional 417 euro flight with Air France and 250 euro TAXI from Toulon to nice. Absolute absurdity as there were no other flights to Nice for 2 days. Easy jet then OVERBOOKED me from Nice to Paris. I had to fly Air France AGAIN, an additional 380 euro and I missed my connecting flight from Paris to jfk costing me an additional $800USD. How is this even allowed? WORST company to have ever existed, they must go out of business, contacting BBB and getting the word out on this disgusting company."
Nevýhody: "Missed connections due to long delay. Air crew good, ground crew not."
Nevýhody: "Late take off"
Výhody: "Everything was good"
Nevýhody: "Flight was delayed"
Nevýhody: "We were three and a quarter hours delayed"
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "It was cancelled !!"
Výhody: "The seat were comfy. The airline has changed big time!"
Nevýhody: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Výhody: "Crew were really nice"
Nevýhody: "Queue and staff at Nice airport were so poor/slow. Also flight was delayed"
Výhody: "Nothing - no certainty for me the passenger over the delay. I had info by text which stopped after a while fortunately I could check on the website - times kept changing? The board only showed delayed & few announcements. Giving us €4.50 only covered half cost of a muffin and a drink!"
Nevýhody: "The flight was delayed four hours but they told us to check in at the early time!!!! Then had to wait at airport all that time. Nice airport a mess not re signposted hard to find gate B!The ground crew were vague & not helpful. They should have provided us with bottles of water and a decent meal!! & certainty- failed woefully. The rep was not always at the gate to assist people I sat nearby reading so saw this. When it was time to actually board they made no announcement just put the gate number up on the board!!! Later made one for speedy boarding!! Did not feel looked after in any way. Then no cold drinks on plane and no ice till I made a fuss - suddenly I had ice!!! Charged my card in £ instead of € No hot food. Card machines not working - no wifi!! Doh!! All in all appalling customer service/ PR The crew were exhausted and over it - their job to to care for passengers - I think one went off in tears??"
Výhody: "Absolutely nothing!"
Nevýhody: "Pathetic website. Charges for everything other airlines provide upfront. Unable to reach their customer service call center or chat room which were always unavailable. I will not fly with their f**ked up service again."
Výhody: "Fairly cheap flight."
Nevýhody: "The baggage fee is very confusing and I paid extra for my luggage returning not knowing that the fee for luggage covered there and back. When I asked for a refund they denied me."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "not much. that flight is cheap."
Nevýhody: "When we arrived at the check-in counter we checked in together with my husband. I told the check-in counter personnel that we would like to sit together. My husband was put in seat 1F and I was put in 2F. We didn't look at the boarding passes until we reached the plane and saw this. The row where my husband sat was empty (row 1) so I don't know why i was put on row 2 when we could have sat together on row 1. This is very bizarre. Furthermore I had to walk half way down the aisle to put my suitcase because all the overhead lockers were full. The flight attendant who was overseeing all this was very rude and kept telling me that I need to walk all the way down to find a space to store the luggage. She could have offered to have a look with me and try to squeeze it somewhere closer than half way down the plane."
Výhody: "It was an easy quick trip! No problems. Kind service."
Nevýhody: "We had bags to check and had to pay $50 extra per bag. We weren't aware we had to check them prior to checking in for flight. It took forever and we had trouble when having to return to show proof of payment. Not a good experience in Nice."
Nevýhody: "Easyjet strike caused flight cancelation. Called Easy but robot said to call back in 72 hours due to swamped calls. Then called Kayk and robot disavowed responsibility. 72 hours later still couldn't get thruough to Easy. Edward Vinieratos +371 2 658 6440"
Výhody: "Went from A to B."
Nevýhody: "They charge for bags, first flight was overbooked so we almost didn't get on, the people at the gate had no interest in being even somewhat sympathetic. It would be nice if at some point during the check in process or ticket buying process were told that we can only bring one carry on so my girlfriend and I aren't scrambling to fit everything into one bag outside the gate. Also the crew took our coats from us when we had them on our seat because they said they needed to stow them, which makes no sense. I would not and will not recommend easyjet to anyone."
Výhody: "Everyone was so nice and friendly....lovely!!"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Výhody: "El vuelo estuvo aceptable, y la atención del personal en el aeropuerto fue bueno."
Nevýhody: "El abordaje fue desagradable. Estaba lloviendo mucho, hacía frío y abordamos desde el aire libre. Salimos desde la sala de espera, nos movilizaron en un autobús, que duró mucho tiempo en partir ya con las personas sobre él, y con las puertas abiertas. Después, la salida del autobús y el abordaje, lloviendo, fue muy desorganizada."
Výhody: "Put us into hotel in Madrid, because of redirection"
Nevýhody: "Delayed departure and, when checking in at Madrid airport, total confusion, lack of direction to (tired) passengers and minimal staff"
I voli sono sempre in ritardo.
Too many hours of delay ( 4)
Výhody: "Plane on time, new plane, nice crew."
Nevýhody: "Ability to move seats."
Výhody: "Seats are ok but unable to recline"
Nevýhody: "Keep up the good work"
Nevýhody: "Very very bad."
Nevýhody: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Nevýhody: "Larger leg room"
Výhody: "Boarding took forever and we were an hour late"
Nevýhody: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Nevýhody: "All was fine"
Výhody: "It's the cheapest you can get"
Nevýhody: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Výhody: "I did not had a seat"
Nevýhody: "I did not had a seat"
Výhody: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Nevýhody: "Changing in luggage information was annoying"
Nevýhody: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Výhody: "Staff cheerness"
Nevýhody: "2 hrs late and we missed all our following connections as a result."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Nevýhody: "Extra charges. £35 to check bags in"
Výhody: "Plane new & in good condition"
Nevýhody: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Nevýhody: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Výhody: "Space. Priority Boarding"
Nevýhody: "Strong bad smell. One hour late for departure."
Nevýhody: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Výhody: "The crew are always lovely,very professional,helpful and make us feel welcome"
Nevýhody: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Výhody: "Super easy online check-in, comfortable plane, lovely crew"
Nevýhody: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Nevýhody: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Výhody: "Cheap flights and convenient airport"
Nevýhody: "Seats uncomfortable and hot"
Výhody: "Crew were friendly! The app for the journey is good."
Nevýhody: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Výhody: "I liked that I got to my destination in one piece."
Nevýhody: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Nevýhody: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Výhody: "Arrived only slightly delayed"
Nevýhody: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Nevýhody: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Výhody: "We arrived safely"
Nevýhody: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Nevýhody: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Výhody: "Friendly staff members"
Nevýhody: "They didn't have blanket and it was very cold.."
Nevýhody: "Basic flight. Rude crew and late flight"
Výhody: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Nevýhody: "Boarding involved a long wait standing on the tarmac in the sun."
Výhody: "Flight on time"
Nevýhody: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Výhody: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Výhody: "Crew were average"
Nevýhody: "Everything was a disaster. Late and very uncomfortable"
Nevýhody: "Boarding and getting off the plane via bus"
Výhody: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Nevýhody: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."
Výhody: "Crew was great. Tight on leg room but fine for the price."
Nevýhody: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."
Výhody: "The flight arrived in KEF even faster than predicted"
Nevýhody: "The boarding was late"
Výhody: "awesome UX/UI"
Nevýhody: "not so great on the mobile version"
Everything was smooth and fine.
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "The frew was nice"
Nevýhody: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "Dirty bathrooms and delays"
Výhody: "Boarding was fine and plenty on room for our bags as we had paid priority"
Nevýhody: "The hard and cramped seats with very short legroom"
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Výhody: "Nothing, even the €5 voucher barely got a cup of coffee at a Starbucks that had us waiting 45 minutes in a line to order"
Nevýhody: "The flight was listed as delayed with about an hour before it was due to arrive. It landed 3 hours and 45 minutes late. Up until 2 hours, in other words when it left Stansted for Nice, there was no explanation as to why. The Stansted Express tickets we paid for an hour before the scheduled take off had to be forfeited Upon arrival at Stansted Airport, we were made wait for our plan to taxi to its gate, wait to get off and then wait for our bags to arrive which took well over an hour. Between Stansted Airport, hailed as one of the worst airports and Ryanair, who’s cabin manager was a clown, the whole experience start to finish as a fiasco!"
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Nice and cheap."
Nevýhody: "The window was in the wrong place so I got a bad neck trying to look out."
Výhody: "The flight arrived, boarding was fine."
Nevýhody: "The plane was hot and the stewardess made me keep my window open even though the sunlight got really hot. This seemed unnecessary"
Výhody: "Easy to use web. Good car hire rates."
Nevýhody: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Just a pleasant flight with pleasant crew. Couldn't ask for more!!"
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Nevýhody: "A small delay but not the airline’s fault"
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "Cheap prices"
Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."
Výhody: "The plane was so empty, we were allowed to change seats so I sat by a window seat and had the whole row to myself! Also, the plane was warmer than usual, which was kinda nice."
Nevýhody: "It was delayed by 40 minutes."
Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "The flight left on time"
Výhody: "Boarding and deboarding were both a little hectic. Crew was pleasant and spoke both english and Italian."
Nevýhody: "The cabin seems cramped, and seats not comfortable. My knees were hitting the seat in front of me, and I'm only 6'. Luckily my flight was only 1.5 hours."
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"
Nevýhody: "Seats are too small and don't recline. There's no entertainment. We sat on the aircraft for a hour without any explanation on why we were waiting."
Výhody: "Cleanliness, polite crew, on time departure and landing. Good price."
Nevýhody: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."
Nevýhody: "My daughter and I were traveling together and my flight was booked a day earlier than hers due to miscommunication. When I asked to change either of our flights (so we could be on the same flight), they wanted to charge full price to change flights. I declined to pay that much and was crying prior and during flight. When I asked the flight attendant for a water to take medicine with (showed them my pill) they wanted to charge me for a water even though I was obviously upset (my nose and eyes were red)! Very disappointing experience with Ryannair!!!"
Nevýhody: "online check in did not work so I had to purchase a boarding pass in the Catania airport which doubled the price of my ticket. What a scam. Beware!"