Luggage to be boarded are smaller than usual standard. This is unacceptable.
Really efficient, no lines at the checkin, no security line. Overall really efficient! The flight was delayed at we were kept well informed by EasyJet
Výhody: "The size of hand luggage"
Výhody: "Crew amazing, seats poor"
Nevýhody: "Padded seats,"
Výhody: "Major flight delay"
Nevýhody: "Everything ans basically no updates or info about what was happening."
Nevýhody: "Nothing to complain about"
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "Crew bright polite and friendly. Professional"
Nevýhody: "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."
Nevýhody: "3 hours late and very little information. No refreshments provided."
Výhody: "Clean, functional, fun"
Nevýhody: "Nothing really, it is very good value for money"
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Nevýhody: "TXL could have hired more ground staff. We were delayed almost 1 hour because they couldn’t find a driver for the pushback tug."
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected."
Nevýhody: "Not the most comfortable seats but bearable for a few hours if you're not trying to sleep."
Výhody: "All good"
Nevýhody: "The employees are very rude and boarding takes forever."
Nevýhody: "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"
Nevýhody: "The delay and lack of free drink"
Výhody: "SEN airport. Friendly cabin crew. Plane on time! Thanks!"
Nevýhody: "Was terrible and expensive With a poor service"
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Výhody: "Overall was fine."
Nevýhody: "When boarding the lady handling my boarding pass had a Bad attitude!"
Nevýhody: "We were three and a quarter hours delayed"
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "I like the ease of this airline"
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Výhody: "The flight was late but no announcements were made. Staff did not understand or speak French. Nuts were 2:50 euro. It said cashews but only included peanuts. Boarding was long and inefficient."
Nevýhody: "We missed our flight due to a customer service line that had about 20 people there right from the start. Afterwards, the crew didn't do as much as lift a finger to help us find another flight. We had to pay an extra $850 for a one way ticket on top of what we already paid. I understand things happen and people miss flights but the fact they had no intention on dealing with our dilemma especially after their customer service team kept us there 45 min to start with makes me not want to do business with them ever again. Save yourself a hassle and do business elsewhere."
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Nevýhody: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."
Nevýhody: "Began 'boarding' the plane despite the fact people had not got of plane that had arrived from London. We waiting in corridor thing that leads to plane for over 20 minutes"
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Nevýhody: "Delays and seats do not recline"
Výhody: "Clean cabin."
Nevýhody: "I always seem to sit next to an obese passenger who simply cannot fit in one seat (so they spill into mine)."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Nevýhody: "The flight arrived late at destination so we lost the last train to London and had to pay 90 pounds for a taxi!"
Výhody: "Silly not being allowed a small handbag like Ryan air does now . I prefer them now ! It was always easy jet before"
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Výhody: "El vuelo estuvo aceptable, y la atención del personal en el aeropuerto fue bueno."
Nevýhody: "El abordaje fue desagradable. Estaba lloviendo mucho, hacía frío y abordamos desde el aire libre. Salimos desde la sala de espera, nos movilizaron en un autobús, que duró mucho tiempo en partir ya con las personas sobre él, y con las puertas abiertas. Después, la salida del autobús y el abordaje, lloviendo, fue muy desorganizada."
Výhody: "Flights were on time. Boarding was quick with front and rear boarding."
Nevýhody: "Tight seats."
Výhody: "straight forward and short flight"
Nevýhody: "delayed flight going out and coming home no leg room on flight and air con over us not working"
Nevýhody: "Took over an hour for the luggage to be delivered to the belt."
Výhody: "Al went well - no props - arrival in time."
Nevýhody: "Crews were rude when boarding and during the flight."
Výhody: "Relatively easy. Cheap. No frills."
Nevýhody: "No food. No entertainment. Have to pay for all "extras" including seats and bags. Hate stansted airport"
Could be better when check-in on desk at the airport that 2 people who voyage together to have the 2 seats close to each other not 8 and 15.
They don't allowed me to travel because wizz said you don't have flight ticket
The delay was unpleasant. I liked the quick boarding.
Cancelled with short notice
Could not check on on line for 1 out of 3 passengers
The crew was exceptionally kind. Communication in terms of gate changes could be better
Nevýhody: "Lower the aircondition temp, it was hot in the plane during flight"
Výhody: "It was enough fast"
Nevýhody: "Too much money for nothing service."
Nevýhody: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Nevýhody: "not charge me for carry on luggage"
Nevýhody: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Výhody: "Nothing. Horrible experience overall, but what you pay is what you get."
Nevýhody: "Pretty much everything..."
Výhody: "Budget friendliness"
Výhody: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Nevýhody: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Výhody: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Nevýhody: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Výhody: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Nevýhody: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Nevýhody: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Výhody: "The crew was really nice"
Nevýhody: "1h30 delay for no specific reason is unacceptable"
Výhody: "Staff cheerness"
Výhody: "All and all great value for the money"
Nevýhody: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Výhody: "Smooth flight"
Nevýhody: "No terminal connection"
Výhody: "Easy to book. Comfortable flight."
Nevýhody: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Nevýhody: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Nevýhody: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Nevýhody: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Nevýhody: "Extra charges. £35 to check bags in"
Výhody: "Everything was on time, no delays. Polite crue. Easy boarding."
Nevýhody: "The seats are not comfortable at all"
Výhody: "It flies direct to the airport that I wanted to go to."
Nevýhody: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Výhody: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Nevýhody: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Výhody: "Quick to board, smooth take off and landing"
Nevýhody: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Výhody: "Price and schedule. Going on time with no delays. Good value for money."
Nevýhody: "Very hard on baggage policy"
Nevýhody: "hot on the plane"
Nevýhody: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Nevýhody: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Nevýhody: "Everything. Worst service I have ever seen on a flight."
Výhody: "NOTHING! !!! VERY POOR wizz air!!"
Nevýhody: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Nevýhody: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Výhody: "Everyone was really friendly and accommodating to my needs"
Nevýhody: "40 minutes late taking off - sitting on the plane"
Výhody: "Pleasant staff and good flight"
Nevýhody: "A bit of difficulty to check bag in online after original check in ...."
Výhody: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Nevýhody: "seats could be a bit more comfy"
Výhody: "The weather was nice."
Nevýhody: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Výhody: "On time."
Nevýhody: "Nothing much."
Nevýhody: "Boarding and getting off the plane via bus"
Výhody: "Fast boarding, crew was able to help"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Výhody: "Fast and easy on time flight from PMO to FCO"
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "crew where talking very loud so could hear then along the back 5 rows clearly. could not sleep due to it. they where bad mouthing passengers in general..."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Výhody: "I got to my destination"
Nevýhody: "No complimentary water Complex Boarding Expensive"
Nevýhody: "I had to pay for the luggage which I already paid when I booked the flight through Kyak. Seats very small. One way ticket for $400 from Palermo to Milan!"
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Nevýhody: "Its such a rip off that one has to pay extra to sit with your felliw travelers"
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Výhody: "Not much"
Nevýhody: "It’s in the title. Late. Lots of queuing. Why are Ryanair’s seats made so uncomfortable?"
Výhody: "The flight was not delayed"
Nevýhody: "No complaints"
Nevýhody: "Went well took a long time to get luggage at claim"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "Cheap prices"
Výhody: "The price was cheap, as long as you don't add any extras (like choosing your seat)."
Nevýhody: "You need to check in before you arrive at the airport otherwise you'll be charged FOR CHECKING IN. Also apparently it is normal for passengers to line up at the gate an hour before boarding, apparently because there is not enough overhead space for everyone. So unless you pay extra (no surprise there) to board early, you'll be standing in line for a good hour. I like a cheap flight as much as the next guy but Ryanair just takes it too far."
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Flight is cheap"
Nevýhody: "Instead of selling perfume, they could offer some water"
Výhody: "Price. Clean planes."
Nevýhody: "Cramped seats. No entertainment. No WiFi."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Výhody: "Crew seemed nice"
Nevýhody: "An hour late to arrive. Paid for priority boarding and was taxied to plane to priority boarding was waist of money"
Výhody: "On time departure and arrival. Very effieixent"
Nevýhody: "Seats could of Been a little more comfortable. But it was a short flight so not an issue"
Výhody: "Low fare and efficient operations."
Nevýhody: "Seat is not comfortable. should have some reading materials."
Nevýhody: "arriving plane was delayed and they would not put me on another plan without repaying the whole amount, I will never use this airline again"
Výhody: "I got exactly what was expected for the low price. This is a great way to travel light and cheap. The bad reviews are mostly a result of not reading the rules before booking. Don't expect food and entertainment."
Nevýhody: "The boarding process could be a little faster if there was more than one person checking people through, but the flight still arrived on time."
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"
Výhody: "Bus with wings"
Nevýhody: "I was charged 55 Euros for the same luggage accepted from Rome to Palermo by Ryanair. The door man was determined to overcharge me no matter what.Since the flight was max, half the suitcases where shipped direct so his overcharge didn't matter.I am Italian/American and I was singled out and U will never fly Ryanair again.You get me one time and I get you 10 times. That one suitcase was more than half the cost of the flight. I do not like being ripped off. You should be ashamed of your strong armed tactics. Not Happy Sam Morreale."
Nevýhody: "We had a 5 hour delay and were given absolutely no information. No one came to tell us what was going on, and we had to run all over the airport to find someone who worked for Ryanair to try to find help. Even when we finally located the "customer service" desk, they had no idea what was going on and were unable to help us. All they could offer was a "lunch voucher" but they sent us to the wrong café, which didn't know what we were talking about. Beyond this, the hassle of trying to figure out how much your luggage weighs while you are traveling (we had no access to a scale) isn't worth it. Would NEVER fly this airline again."
Výhody: "Price was very low. That said, if luxury travel is your thing this is not for you. For a short flight, as long as you pay attention to their roles about baggage sizes and the cost of extras, they can save you a lot of money. They were on time and well-run, a big improvement over the last time I flew them (10yrs ago)."
Nevýhody: "Allowable carry-on size is below industry standard."
Výhody: "price flexible with luggage"
Nevýhody: "-- boarding process is terrible with very long lines in all Ryanair. -- not enough room for the allowed luggage, and this masses the aircraft -- other that EU people cannot use mobile boarding pass and must print it, which is stressful for flying away from home/office for more than 4 days, and with no airport kiosk to print it - some people were really stressed by the threat to pay 47$ for a flight that costs less than that, just since they could not print the pass in the hotel."
Nevýhody: "The flight was half an hour late arriving than its departure time, then we waited a further 1.5 hours before taking off arriving in London at quarter to 2. Barely any announcements were made meaning many felt confused and frustrated. Understandably the weather meant we couldn't take off but that wasn't explained until it was too late. Upon arriving in London we then waited a further 15 mins to disimbark as they only had one person who could open the doors at Stanstead. This felt like adding insult to injury."
Výhody: "The flight was fine"
Nevýhody: "They charge you for everything and it's outrageous, if you don't check in before and print or have the boarding pass on your phone, they charge you $45 euros!"
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Výhody: "I paid 45 euros just to check in."
Nevýhody: "90 euros for one bag and check in process"
Nevýhody: "Poor choice of food"