Nevýhody: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."
Výhody: "The size of hand luggage"
Výhody: "Crew amazing, seats poor"
Nevýhody: "Padded seats,"
Výhody: "Major flight delay"
Nevýhody: "Everything ans basically no updates or info about what was happening."
Nevýhody: "Nothing to complain about"
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "Clean and good seats"
Nevýhody: "Cheaper prices and more luggage allowance at a lower rate or included on high price tickets"
Výhody: "Crew bright polite and friendly. Professional"
Nevýhody: "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."
Výhody: "Clean, functional, fun"
Nevýhody: "Nothing really, it is very good value for money"
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Výhody: "Quick and no fuss"
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected."
Nevýhody: "Not the most comfortable seats but bearable for a few hours if you're not trying to sleep."
Výhody: "All good"
Nevýhody: "The employees are very rude and boarding takes forever."
Nevýhody: "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"
Nevýhody: "The delay and lack of free drink"
Výhody: "SEN airport. Friendly cabin crew. Plane on time! Thanks!"
Nevýhody: "Was terrible and expensive With a poor service"
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Výhody: "Overall was fine."
Nevýhody: "When boarding the lady handling my boarding pass had a Bad attitude!"
Nevýhody: "We were three and a quarter hours delayed"
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "I like the ease of this airline"
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Výhody: "The flight was late but no announcements were made. Staff did not understand or speak French. Nuts were 2:50 euro. It said cashews but only included peanuts. Boarding was long and inefficient."
Nevýhody: "We missed our flight due to a customer service line that had about 20 people there right from the start. Afterwards, the crew didn't do as much as lift a finger to help us find another flight. We had to pay an extra $850 for a one way ticket on top of what we already paid. I understand things happen and people miss flights but the fact they had no intention on dealing with our dilemma especially after their customer service team kept us there 45 min to start with makes me not want to do business with them ever again. Save yourself a hassle and do business elsewhere."
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Nevýhody: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."
Nevýhody: "Began 'boarding' the plane despite the fact people had not got of plane that had arrived from London. We waiting in corridor thing that leads to plane for over 20 minutes"
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Nevýhody: "Delays and seats do not recline"
Výhody: "Clean cabin."
Nevýhody: "I always seem to sit next to an obese passenger who simply cannot fit in one seat (so they spill into mine)."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Nevýhody: "The flight arrived late at destination so we lost the last train to London and had to pay 90 pounds for a taxi!"
Nevýhody: "If you need to get from A to B and relatively cheaply this is the airline. The seats are cramped and uncomfortable. They get you for you bags so make sure to try and take as little as possible."
Výhody: "Silly not being allowed a small handbag like Ryan air does now . I prefer them now ! It was always easy jet before"
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Výhody: "El vuelo estuvo aceptable, y la atención del personal en el aeropuerto fue bueno."
Nevýhody: "El abordaje fue desagradable. Estaba lloviendo mucho, hacía frío y abordamos desde el aire libre. Salimos desde la sala de espera, nos movilizaron en un autobús, que duró mucho tiempo en partir ya con las personas sobre él, y con las puertas abiertas. Después, la salida del autobús y el abordaje, lloviendo, fue muy desorganizada."
Výhody: "The flight attendants were working SO hard to accommodate everyone's food and beverage requests that I almost felt sorry for them. They take cash or credit, so pass back and forth credit card processors. They kept a smile on their face, gotta give them credit for working so hard!"
Nevýhody: "There should be free water, or coffee or soda...seemed overly cheap to have to pay for a simple beverage."
Výhody: "Flights were on time. Boarding was quick with front and rear boarding."
Nevýhody: "Tight seats."
Výhody: "straight forward and short flight"
Nevýhody: "delayed flight going out and coming home no leg room on flight and air con over us not working"
Nevýhody: "Took over an hour for the luggage to be delivered to the belt."
Výhody: "Al went well - no props - arrival in time."
Nevýhody: "Crews were rude when boarding and during the flight."
I was not boarded because i was positive on my pcr test
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
Výhody: "Professional and safe"
Nevýhody: "Better boarding (lines too long)"
Výhody: "It was enough fast"
Nevýhody: "Too much money for nothing service."
Nevýhody: "not charge me for carry on luggage"
Výhody: "Boarding took forever and we were an hour late"
Nevýhody: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Výhody: "Nothing. Horrible experience overall, but what you pay is what you get."
Nevýhody: "Pretty much everything..."
Výhody: "Budget friendliness"
Výhody: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Nevýhody: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Výhody: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Nevýhody: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Nevýhody: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Nevýhody: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Nevýhody: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Výhody: "The crew was really nice"
Nevýhody: "1h30 delay for no specific reason is unacceptable"
Výhody: "Staff cheerness"
Výhody: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Nevýhody: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Výhody: "All and all great value for the money"
Nevýhody: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Výhody: "Smooth flight"
Nevýhody: "No terminal connection"
Výhody: "Easy to book. Comfortable flight."
Nevýhody: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Nevýhody: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Výhody: "The crew was really nice"
Nevýhody: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Nevýhody: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Nevýhody: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Nevýhody: "Extra charges. £35 to check bags in"
Výhody: "Everything was on time, no delays. Polite crue. Easy boarding."
Nevýhody: "The seats are not comfortable at all"
Výhody: "It flies direct to the airport that I wanted to go to."
Nevýhody: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Výhody: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Nevýhody: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Výhody: "Quick to board, smooth take off and landing"
Nevýhody: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Výhody: "Price and schedule. Going on time with no delays. Good value for money."
Nevýhody: "Very hard on baggage policy"
Nevýhody: "hot on the plane"
Nevýhody: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Nevýhody: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Nevýhody: "Everything. Worst service I have ever seen on a flight."
Výhody: "NOTHING! !!! VERY POOR wizz air!!"
Nevýhody: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Nevýhody: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Výhody: "Everyone was really friendly and accommodating to my needs"
Nevýhody: "40 minutes late taking off - sitting on the plane"
Výhody: "Pleasant staff and good flight"
Nevýhody: "A bit of difficulty to check bag in online after original check in ...."
Výhody: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Nevýhody: "seats could be a bit more comfy"
Výhody: "The weather was nice."
Nevýhody: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Výhody: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Nevýhody: "Boarding involved a long wait standing on the tarmac in the sun."
Výhody: "It was simple, every thing was fast in the airport."
Nevýhody: "Small airplane it was a bit choked."
Výhody: "On time."
Nevýhody: "Nothing much."
Nevýhody: "Boarding and getting off the plane via bus"
Slow boarding process. Everything else was perfecto
Everything was smooth and fine.
The plane had a delay of over one hour. We were boarded and until they fixed some technical error we were in the plane without air conditioning, in Catania with an outside temperature of 38 Celsius. So everyone can imagine that we were boiling in the airplane. 🙁
Nevýhody: "Boarding was a caos, I guess is Italian style"
Výhody: "The crew was good, the fly was hot the air conditioning not cooling."
Nevýhody: "The time of departure"
Výhody: "Liked all!"
Nevýhody: "Some free water"
Nevýhody: "Ice is not carried on flights by RyanAir"
Nevýhody: "Check in"
Výhody: "It took off and landed"
Nevýhody: "Ryanair is always the worst flight, so many corners cut"
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Výhody: "Prompt bag drop and boarding"
Nevýhody: "Finding the car rental drop off point"
Nevýhody: "So disorganized. Lots of staff but only one worker. The only staff member that was helpful was the lady at the check-in desk."
Výhody: "The inflight crew was friendly. And we got there."
Nevýhody: "Flight was late. But yet we started boarding right away. The crew made everyone stand in the gate entry for over 40 minutes. We then were put on hot buses with no a/c and left to sit there as well."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Legroom was good"
Nevýhody: "They sold perfume and lottery tickets when I needed a cup of water."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "Cabin bag size restriction is just under US standard. Cost us almost double the flight cost to check them at the gate. Won’t ever use them again. Don’t be sucked in by their low fares, they’ll get it back and more."
Nevýhody: "Horrible and intentionally deceptivebaggage policy"
Nevýhody: "They charge extra for everything. First off you will get charged 50 euros if you don't print out a boarding pass before arriving at the airport. Then you will be charged if you want to pick a seat or carry on a bag. You will be put on a bus to get to the plane then climb stairs to board. It takes forever to claim your bag."
Výhody: "Everything was on time"
Výhody: "There was not a lot to like"
Nevýhody: "I think standing in line for so long before boarding is ridiculous. Also, according to the gate staff my husbands bag ,which was smaller than mine, required a baggage fee as did mine. €110! On the return flight my husband was able to get his bag through and it fit just fine. He noticed mine would have fit as well. But another €55 for mine. Not much of a bargain."
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "I don’t need anything fancy for a short flight. Low cost, safe travel is the primary goal, and that’s what we got. The ratings chart doesn’t allow you to choose N/A but there was no food or entertainment for me to rate anything, and for such a short flight, it wasn’t needed anyway."
Nevýhody: "Baggage fees are too high. €40 for one bag, each way? Too much. €20 each way is more reasonable, in my opinion, especially when standard international carry-on bags are not allowed. So for one bag for a family of four, we had to pay €80 and still had to buy a carry-on bag that was small enough to be allowed, other than taking the kids’ school backpacks. Please reduce the cost of luggage if you need to maintain the much smaller carry-on bag size. Also, passengers should be directed to keep their carry-on above their own seat, and not fill the front overhead compartments if their seats are in the back. It causes a lot of confusion at time of boarding and de-planing. Some elderly travelers were unable to manage their luggage, let alone go against traffic in the aisle to find overhead space in the back when they likely paid more to have their seata in the front. Not fair at all to pay more for front seats but not have the benefits of those seats. Also, I used the online chat tool before the flight to understand the baggage fees. The representative on the chat was particularly rude. Not good customer service. I figured out what I need to know so that’s the most important thing, but there was no reason for his nastiness."
Výhody: "took off on time clean aircraft smiley crew"
Výhody: "I like that there's cheap flights from Catania to Rome"
Nevýhody: "They were so late, almost missed my connecting flight - NO one is there to help or tell you anything. It was beyond stressful"
Výhody: "Stewards were great"
Nevýhody: "Lines were long and we were charged for not checking in 2 hours early, then flight was delayed 2 hours."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "Marketing services"
Výhody: "I was very disappointed with checking in because I wasn't informed about checking in online. I had to pay an additional €150 and it's sad that you have to find ways to make extra money on us passenger's. Your rates are low but the extra fees cost more than the airfare. then when were ready to board they said my carry on was too big, which it was not and the stewardess wanted to charge us extra fee but when she realizes that it wasn't too big she still wanted to take our luggage because there was no room on the plane. In fact we got on the plane and there was plenty of room for our carry on I am hoping that Ryanair will do the right thing and reimburse us the extra 150 we were charged for not doing the online check-in that once again I was not aware of because I never received an email or a text as she stated I should have received. This is NOT right how you have low rates then we are forced to pay all the extras."
Nevýhody: "I don't like how Ryanair charges a low fee but then adds all these extra fees because you didn't check-in on LINE etc. Snack or beverage was never offered and your hostess were NOT at all friendly."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "Flight time and price."
Nevýhody: "Flight was late, charged 15 € to print the boarding pass, it felt like we waited in line after line. It's Ryanair, so we expected the rotten experience, but had the flight been on time, the timing would have been good and the base price was reasonable."
Výhody: "Flight was on time departure."
Nevýhody: "Very rude crew"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "No food, long delays and unexpected costs"
Výhody: "Plane was on time."
Nevýhody: "The extortion at the baggage counter. The agent told us our carry on bags would have to be checked and charged us €55 to do it. On the flight, many carried on bags were much larger than ours. Then I watched bag after bag come down the luggage carousel with a "free gate checked" tag on them so apparently we were the only people chosen for the privilege of paying to have our luggage fly with us. Done with this airline."
Výhody: "I was made to pay for my carry on bag ostensibly because it was too large. The person ahead of me and the person behind me in the line had the same size bag and were not charged for their bags. The employee definitely had an anti-american attitude. I never want to fly on this airline again. Boarding and disembarking from the plane was like the great wildebeest migration on the Serengeti. No thank you."
Nevýhody: "2 days before our flight we received an e-mail telling us to pay for our bag or we would have an excessive charge. Also, if we didn't print off our boarding pass we would pay a 17 euro fee for each ticket. It's a bit hard to print things while on vacation. This airline is LAME."
Výhody: "Crew was friendly and food service was patient and friendly to domestic and foreign passengers. No frills flight had the smoothest take-off, flight and landing. Passengers applauded after landing!!"
Nevýhody: "Check-in lady at the desk was a bit impatient and rude if we did not speak Italian when we arrived too early before check-in started."
Nevýhody: "online check in did not work so I had to purchase a boarding pass in the Catania airport which doubled the price of my ticket. What a scam. Beware!"
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Výhody: "Not organized boarding; not comfortable seats; ridiculous prices for food that isn't even good! No entertainment at all. I sugest better prices of food and better quality as well; more confortable seats and some sort of entertainment!"
Nevýhody: "Nothing was good to mention about it!"
Nevýhody: "Poor choice of food"
Nevýhody: "We had to paye extra for one bag and as a result, we almost missed the flight. Only one person doing the work of 3 and she wasn't happy."