Výhody: "Row 3, loads of leg room, the filter coffee was excellent, just a really calm, well run flight"
Nevýhody: "Seat prices were expensive and should really be free as if you are a family of 4, this will add well over £50 to your flight costs."
Nevýhody: "The flight was delayed 40min So i missed the connection in Leipzig"
Výhody: "The plane left and arrived on time."
Nevýhody: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Nevýhody: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Nevýhody: "Riding a packed bus to the plane was awful."
Výhody: "Crew was very friendly!"
Nevýhody: "The plane smelled terrible - almost like one of the toilets had backed up."
Výhody: "The crew was nice, seats were comfortable."
Nevýhody: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."
Výhody: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Nevýhody: "Better entertainment system... better food and more courteous cabin crew members....."
Výhody: "I’ve flown with various airlines and must say that I was very impressed with this crew. I guess it was because they all were young and didn’t füdisplay burnout as so many other flight attendants show when dealing with their customers."
Nevýhody: "On both flights the control forty didn’t work."
Výhody: "Seats at the front are comfortable with space for the legs."
Nevýhody: "One drink within almost 4 hours flight is not enough."
Výhody: "The price"
Nevýhody: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Výhody: "Friendly and attentive crew."
Nevýhody: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Výhody: "On time flight and friendly staff"
Výhody: "Staff super friendly. Comfortable sears. Food very good."
Nevýhody: "There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already."
Nevýhody: "We were a little delayed"
Nevýhody: "Missed flight because of another flight delay"
Nevýhody: "Delayed, causing me to miss all other flights."
Výhody: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Nevýhody: "Nothing really, just a typical budget flight."
Výhody: "Arrived to Seattle on time."
Nevýhody: "I did not know what airline, crew flew me to Seattle."
Výhody: "I arrived in Köln."
Nevýhody: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."
Výhody: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Nevýhody: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"
Výhody: "Staff at the airport (ticket counter and check-in) were very polite."
Nevýhody: "The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers."
Výhody: "Departure on time, arrival even earlier than scheduled. Great!"
Nevýhody: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"
Nevýhody: "Is there anything more to say?"
Výhody: "For a short flight, the trip was fine. No delays were experienced."
Nevýhody: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Výhody: "legroom was ok but i paid for it"
Nevýhody: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."
Výhody: "RUINED OUR TRIP"
Nevýhody: "LUFTHANSA IS TERRIBLE"
Nevýhody: "Flight was cancelled--no crew!"
Nevýhody: "Delay almost 3h. No food, no snack at all offered for passengers waiting in the airplane for hours after boarding. After 2 hours they offered water. Woow!"
Výhody: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Nevýhody: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"
Nevýhody: "Buses didn't fit all people after landing."
Výhody: "Efficient and reasonably comfortable."
Nevýhody: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Nevýhody: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."
Výhody: "Eurowings employees overall were friendly, helpful and polite. Language was not much of a barrier. Seats were fairly comfortable for their size. Boarding was smooth and efficient. Information given in-flight was nice. I loved the electronic flight path information available on the entertainment console. We did not purchase the entertainment, but it looked like selections were adequate."
Nevýhody: "Food menu was not accurate. Items listed not available. Food prices were too high. $15 Euro for a reheated fish dinner and small beverage is ridiculous. Carry on bags were weighed. Very difficult to meet carryon weight when carrying necessary electronics and chargers along with prescriptions and the recommended change of clothes. Made the trip stressful. I am used to meeting carryon SIZE requirements but the weight requirement was extremely irritating and unexpected. I would not have been able to do a one bag carryon of my clothing with the weight restrictions. It essentially forces a passenger to check their bag ($65 minimum)."
Výhody: "Overall accessibility, timing, response from check in attendants, and flight attendants, and comfort."
Nevýhody: "The last minute gate change where I imagine may be necessary, there were no announcements or follow up info, save the alert I received from the kayak.com app on my phone. This could've presented a big problem had my mobile not been charged."
Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Nevýhody: "More than 3 hours delay and this is a lot of times !!! Absolutely no matter what the relationship is about This company is disastrous !"
Nevýhody: "The flight was delayed over and over and finally cancelled. We had to go out to the ticket counter to rebook. That meant clearing customs and then going back thru security again. A real Hassel!!! I think any other airline would have rebooked people in the terminal!!!"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Výhody: "Service onboard was very efficient. Flight was short"
Nevýhody: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Výhody: "We did not have to board outside so that's a plus. Staff and crew were very pleasant. A short flight."
Nevýhody: "The usual problems with an economy flight -- very crowded, stuffy, and no complementary food."
Výhody: "I honestly can't think of one thing. At the end of the flight we made our destination."
Nevýhody: "Seats are so small. The attendants were so awful. Upgrade to economy comfort. Just do it. Don't even blink at the cost. Best money I ever spent for return flight."
Výhody: "Flight attendants were very good"
Nevýhody: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Výhody: "Nice aircraft (new, pleasant atmosphere), on time departures, very courteous and prfessional staff, clean plane"
Nevýhody: "crippling amount of room between seats, so little that everyone must stand, turn around, and grip the seat back behind themselves to slide out. We deal with it because this is the world we live in. The new thing in Europe - if you didn't purchase a ticket that includes drink and a snack, you are s.o.l. (best to grab a snack to take on board)"
Výhody: "Everything was fast and convenient and the price was good"
Nevýhody: "No sign of eurowings on check in"
Výhody: "The size of hand luggage"
Výhody: "Leather seats and plenty of leg room. Flight was on time."
Výhody: "Major flight delay"
Nevýhody: "Everything ans basically no updates or info about what was happening."
Nevýhody: "It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket."
Výhody: "The crew was the best we've experienced in years of travel."
Nevýhody: "Non-reclining seats were less comfortable than most."
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Výhody: "All went fine. Staff friendly and helpful."
Nevýhody: "Seating is cramped, and I’m under 5 ft 2 inches."
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Výhody: "Arrived on time."
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "25mins early landing and fast bags reclaim"
Výhody: "Smooth and quick on time boarding."
Nevýhody: "The plane was flying very low all the way and it was a bit suspicious."
Výhody: "All good"
Výhody: "Flight was originally delayed for the first hour. Someone mentioned it over the intercom. Then the delays continued. No information. Another passagener went up to the counter, found Pitt plane was coming from Geneva due to land at 9:38. We were supposed to board at 7pm takeoff at 7:50p. Now we are still here. Plane cones, we finally board only to be told that there is another hour delay. Offered to leave the plane if it was too late because our earliest takeoff time was 11:50pm. One lady gets off. FOUR hours after original takeoff time. We take off. Land. No free drinks nor food. Offered but never received. Arrived in Gatwick. Baggage was delivered to a different turnstiles but not communicated over the screens, just word of mouth. Trains stopped running at midnight so I had to take an 75 pound uber to my destination in Fulham, London. I would like to be compensated for my troubles."
Nevýhody: "Everything. Non communication. Lack of service."
Výhody: "the crew was amazing. all of them were very helpful and smiling all the time"
Nevýhody: "no pillows and blankets and seats uncomfortable"
Výhody: "Check in was super friendly and efficient. Cabin crew also great."
Nevýhody: "Seats and leg room v small. But overall great."
Nevýhody: "Don’t be even one minute late for the 40 minute pre-flight deadline or you will not get on the plane. All personnel are trained to say no! They canceled all but one flight that was 12 hours later so we had to go to another airport. They charged us over $120 per ticket to change."
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Nevýhody: "We were three and a quarter hours delayed"
Výhody: "Staff were excellent. I felt valued as a passenger. EasyJet seem to try to improve their process continually."
Nevýhody: "Nearly every EasyJet flight I take is delayed. I know this can be beyond their control but I think scheduling is a bit tight. That said they keep you updated often and delay times go down as well as up."
Nevýhody: "They just try and steal your money by making you pay for carry on bags at the gate. Seats are very uncomfortable and the cabin crew were very rude. Horrible airline."
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Výhody: "Staff were very helpful and friendly."
Nevýhody: "The food wasn't that great but it was reasonably priced to not the end of the world"
Výhody: "Fast boarding (at extra cost) Good value tickets Online check in and boarding pass printing"
Nevýhody: "Non-reclining seats Nothing at all to eat or drink without payment no terminal dock - walking on airport apron during Storm 'Brian' no fun"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "I arrived"
Nevýhody: "I arrived late, uncomfortably, expensive for what is given."
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Nevýhody: "I booked a front row seat as I had to get another flight and thought I would be able to get off the plane quickly. This was not to be as I got on the plane and had to put my bag back in an overhead locker in row 10. I was not impressed. When I eventually got off the plane I realised that some people had 3 carry on bags. 2 wheelie bags and a big rucksack. How can that be allowed. I did catch my flight but was not impressed with the baggage storage. the air crew were not helpful either."
Výhody: "We left on time and had a very smooth take off and landing. No issues with easyJet on this flight at all."
Nevýhody: "The usual, not much legroom unless one is prepared to pay extra."
Výhody: "good modern aircraft, comfortable seats, good food selection"
Nevýhody: "Took too long boarding with result missed take off slot and sat on ground for an hour."
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Nevýhody: "Only allowed one carry on bag. Charged 47 euros for my bag to Get on the flight. Pricey."
Výhody: "Always fly wel on easyjet!"
Výhody: "Clean cabin."
Nevýhody: "I always seem to sit next to an obese passenger who simply cannot fit in one seat (so they spill into mine)."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "Was it a new plane? Seemed to be quite roomy for an Easyjet flight. Very quick security at Luton!"
Nevýhody: "Boarding seemed really staggered instead of free flowing.like other flights, that is, a few people for on, it looked like it.was going to be a quiet flight, then a few more people for on, then heaps of people got on really late, so then there were problems with overhead space and people couldn't get past one another in the aisle... It was a bit of a shambles. Very slow passport control in Stockholm."
Výhody: "Excellent value, friendly staff! Great bargain!!!"
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Výhody: "El vuelo estuvo aceptable, y la atención del personal en el aeropuerto fue bueno."
Nevýhody: "El abordaje fue desagradable. Estaba lloviendo mucho, hacía frío y abordamos desde el aire libre. Salimos desde la sala de espera, nos movilizaron en un autobús, que duró mucho tiempo en partir ya con las personas sobre él, y con las puertas abiertas. Después, la salida del autobús y el abordaje, lloviendo, fue muy desorganizada."
Výhody: "Staff and crew were accommodating and nice."
Nevýhody: "When we arrived at the airport the departures monitor did not list our flight for 10:15! They had another flight that was listed for 10:55. Ended up going to 3 different gates to finally find 2 agents that then walked us to the final gate. We then ended up waiting for another 30 minutes before boarding a bus that drove us 10 minutes to a completely different part of the airport where our plane was waiting. We then waited another 45 before we took off. Staff was very nice and could tell they were stressed but at least they didn't make it any worse."
Výhody: "The crew were very friendly, attentive and helpful where possible."
Nevýhody: "The flight was delayed by 1 hour 30 minutes but there was almost no information about this other than the EasyJet app, even the airport boards provided misinformation. A last minute gate change brought upon a stampede, the flight was overbooked, and whilst not EasyJet's fault, 20 children on a midnight flight did not make for an enjoyable experience."
Výhody: "Flights were on time. Boarding was quick with front and rear boarding."
Nevýhody: "Tight seats."
Výhody: "Al went well - no props - arrival in time."
Nevýhody: "We paid for our bags on booking and then paid for them on both flights again."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Crew/ fast flight"
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "One hour late departure insufficient information Had to be bussed to plane negating any value for paying for priority Parked off stand at Birmingham had to use steps from plane and into terminal wife has arthritis and can’t carry bags I had to carry two bags down steps unable to use handrail really quite dangerous no apology re delay"
Výhody: "Quick and efficient staff."
Nevýhody: "Whole. Families split up , inc young children, one group of ten spread all round the plan. Just two of us me row 27 better half row 8 ! Only Jet 2 do this too to punish you for not paying to sit together."
Výhody: "The flight itself was quick and crew members were professional."
Nevýhody: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Výhody: "Liverpool airport, flight"
Nevýhody: "Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again."
Nevýhody: "20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "Everything cost money. They were late both flights. The seats didn’t recline. There was no communication for the boarding. It cost $100 each way for bags. It cost $24 to print out your boarding pass if you did it at the airport. Water even cost money. No pocket on the seat backs to put stuff in. Bags took forever to get."
Nevýhody: "30 min Delay - boarding 1 hour day on the tarmac before take off 30 min Delay - disembarking 2hr delay - getting our bags off Zero information throughout"
Nevýhody: "How rude the crew members were and unhelpful."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Výhody: "Food was hot and tasty."
Nevýhody: "Near 2 hour delay."
Nevýhody: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
Výhody: "No si Long Time in prepratives"
Výhody: "Clean and efficient with good staff."
Nevýhody: "Why do I have to sit with other people whom have been purposely separated from their wives family & friends ? I know the answer because Ryanair have now adopted the Jet2’s system of ensuring although you book together you definitely won’t seat together! ( Unless you pay the premium to sit side by side as 99% of the worlds airlines do as a matter of course!)."
Výhody: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Nevýhody: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."
Nevýhody: "Couldn't recline seat Can't use Bluetooth as phone on airplane mode Hold luggage cost a bit expensive Automated seat allocation separates couples so we are forced to purchase seat to sit together. This is unacceptable."
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "It was exceptionally inexpensive"
Nevýhody: "It seemed like if you weren't paying close enough attention, you'd get nickel-and-dimed for every little thing that most airlines just take care of automatically"
Výhody: "price and on time"
Nevýhody: "carry on luggage put in hold"
Nevýhody: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."
Výhody: "I didn't like much"
Nevýhody: "the crew did not know anything, not even how to check in a flight"
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The plane arrived in Palma late, the gate was changed twice, we were told before boarding that there are no drinks on board and that we should buy drinks before boarding in the nearby shops. The plane took of with more than 70min delay. Announcements from the crew were not understandable, After landing in Stansted, the gate was not ready (due to the ground crew again) and we had to wait 10min before the gate. Luggage took forever."
Výhody: "A very average flight, cannot complain. the newer mod seats made so much more room on the plane."
Nevýhody: "When you buy tickets as a collective and check in with plenty of notice; it's an absolute disgrace to charge to sit next to your travelling partner. Ryanair going out of there way again to rinse there customers for every penny."
Nevýhody: "I'm a frequent flyer. This was my first and last flight with Ryanair. It started at the check in desk. The flight cost me 140 euros plus an additional 50 euros because I didn't check in online. I never check in. Ever. For any of my domestic or national flights. Never. after reading my itinerary email it did state to check in online but failed to mention there would be a penalty if not done. What's the point of a ticket agent when they can't give me my purchased ticket? I have to pay you to give me my ticket !!! Ridiculous! Than I get to the gate and I don't have a seat number because the computer said "full" . I get into the plane. It's delayed 2 hours. We are sitting there in our seats and a passenger 2 rows behind me starts screaming because a cockroach flew into her hair (flight attendants did nothing did not Do anything to help her as she was frightened she was about 11 years old). The floors were a mess. Food, wrappers and crumbs all over the floor. Might explain the cockroach. The air was blasting colder than any flight I have ever been on and I fly a lot. Horrible. I wish I never flew with them."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "They did get me there is one piece..."
Nevýhody: "By the time you get what you need, it's cheaper to just book a "real" flight, where you don't get extra bills for every item, such as having to pay over 50+ Euros for luggage and carry-on, not to mention 15 Euros for a boarding card. I understand it makes it cheaper to print it ourselves, but I don't have access to a printer while on vacations. 5 Euros might be understandable, but 15 is abuse. Plain and Simple. My first and last RyanAir experience."
Nevýhody: "The staff on the ground was incredibly rude and dismissive. They were so offensive and racist toward us that we decided to fly a different airline. I have never been treated like this in my life. I understand Europeans are different but they just assumed my wife and I did not speak Spanish and were saying racist things about us just because we are African American. Maybe they had never seen a black person before? Incredible. When I called them out on it in Spanish (which I DO speak) te girl helping us HID her badge so I could not write down her name!! Then "left to go on break" she was so embarrassed. I will never fly Ryanair again and will relate this story to anyone thinking of flying them."
Výhody: "I felt comfortable even though seats were a bare minimum. Worth the lower price."
Nevýhody: "i didn't know that I could have carry-ons if they fit in little airport blue box. This is a key incentive to choose Ryanair over a competitor."
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Výhody: "The staff & crew on the Ryanair flights I take are kind, caring and very professional. I am a regular flyer Thank you Ryanair Also I need to use OCS in both Palma & Dublin they are super! This makes my traveling so much easier and relaxing."
Výhody: "As always, Ryanair tends to be pretty diligent on boarding by rushing people to the plane. No delays, we boarded ahead of time and arrived on time to destination. Their routes and destinations are convenient most of the time."
Nevýhody: "There was no priority boarding at the Palma airport. We boarded like the rest of passengers, even when paying for the ¨privilege¨. And they made us board and wait in a line 20 minutes before the official boarding time. While checking our bag, it had one kilo overweight, and at the desk, they made us take things out of the suitcase and put it in our hand luggage. Making us do that for one kilo overweight is ridiculous."
Výhody: "Good aspect of flight: was inexpensive."
Nevýhody: "This is my first flight on Ryanair. The seats are uncomfortable, stuck straight upright and cannot be reclined. Very jammed together seating. The low cost encourages family flying, so there is much more than the usual amount of howling babies--in particular, one directly behind us who howled like a banshee for about a third of the 2 1/2 hour flight. The charge to check a bag was quite high. I was on Ryanair because we were flying with relatives who already had booked this flight. In future I will avoid Ryanair. I'm willing to pay for a modicum of comfort."
Výhody: "Cheap fair"
Nevýhody: "At gate they removed our handbags with checked baggage because no space is available inside. But when we boarded more than half of the overhead storage was empty! This was a 45min trip and this attitude costed us another 1h wait time in the airport because we had to move and wait for the bags at the baggage claim area etc... total waste of time"
Výhody: "It left on time and arrived on time. Cheap and cheerful but you get a great service for what you pay!"
Nevýhody: "Big unadvertised feea. You end up paying much more in the end & feel like you're trapped in a scam after you bought the tickets. See examples: - to print out your boarding pass at the airport -to check EVEN ONE bag -to get a cup of water - multiple small inconveniences & lack of service on every front, even compared to other stripped down no frills carriers Delays! Cheap seats with an ad for food purchase plastered on the back seat in front of you. Repeated attempts to sell extras - food, drinks, jewelry, perfume up & down aisles by embarrassed flight attendants Bad service & total disrespect for & misunderstanding of their customer and even their own employees. It's unbelievable. Skip this airline!"
Výhody: "Amazing price! 50.00 USD round trip from Madrid to Mallorca"
Nevýhody: "boarding policy...... Small cramped seats"
Výhody: "The price of the flight."
Nevýhody: "We started boarding and were taken to a hall to wait. Then we were taken on a bus and then we finally boarded. The waiting period was very annoying. They should have started boarding when they were actually ready to board. Also, not enough luggage space for the amount of passengers."
Výhody: "Friendly Staff Checking in online as 2 people and having seats sat together."
Nevýhody: "Waiting for buses and slow passenger boarding and unloading - held up by terminal buses and being stuck in queues on steps as buses were so full Plane was very hot - even with the air conditioning jet on. Both flights were delayed - on way out in air wiaitng for landing slot, on way back waiting for a take off slot."