Nevýhody: "Cannot ask for more"
Výhody: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Nevýhody: "Food and seat comfort."
Nevýhody: "Mi s-au pierdut bagajele !"
Výhody: "The crew was good , funy , atentifly and kind."
Nevýhody: "Was ok."
Výhody: "Rude inconsiderate staff. Terrible plane"
Výhody: "For short flight the seats are ok with space for the legs"
Nevýhody: "The flight was 30 minutes delayed"
Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"
Výhody: "The flight attendants where good and welcoming"
Nevýhody: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Výhody: "I had to pay 75 USD for 3.6 KG extra. Very annal"
Výhody: "Quick boarding decent legroom"
Nevýhody: "Breakfast was not great"
Výhody: "Fligth attemdance atention"
Nevýhody: "Delay in the departure (40 min)"
Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Výhody: "It got me where I wanted to go, non-stop, for a reasonable price."
Nevýhody: "The economy seats seem to be narrower than they are on other airlines."
Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Výhody: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Nevýhody: "I wish there was an option of a sandwich vice sweet or pretzels."
Výhody: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."
Výhody: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Nevýhody: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."
Nevýhody: "Space between seats"
Výhody: "Life is beautiful"
Nevýhody: "My fellow passenger fended off my sexual advances like a pro"
Výhody: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"
Nevýhody: "Flyght was terible"
Výhody: "Personal entertainment screens, average choice of movies."
Nevýhody: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."
Výhody: "Short flight"
Nevýhody: "I have to pay for food or drink"
Výhody: "Plane was half empty, so we could sleep on three middle seats"
Nevýhody: "I would expect more (and better) food for 9 hour intercontinental flight"
Výhody: "Ground crew was very kind"
Nevýhody: "My ordered vegetarian meal was missing on the way back :("
Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Výhody: "The crew was very attentive, generous and courteous."
Výhody: "Good service on time arrival"
Nevýhody: "Nothing to dislike"
Výhody: "All was great"
Nevýhody: "except we could not do an online check-in"
Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Výhody: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."
Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Výhody: "Very nice crew, great entertainment options"
Nevýhody: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Nevýhody: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."
Nevýhody: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Výhody: ".The crew was pleasant"
Nevýhody: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."
Nevýhody: "It was almost 2 hours delayed"
Výhody: "Staff was pleasant and competent"
Nevýhody: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."
Výhody: "Staff are pleasant and competent."
Nevýhody: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."
Výhody: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."
Výhody: "The crew was nice and the entertainment was okay."
Nevýhody: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"
Výhody: "The crew were friendly and fine. No problem with boarding etc"
Nevýhody: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."
Výhody: "Excellent service on airplane, ample legroom in economy, the largest movie selection I've seen on a flight, delicious food. I had the vegetarian option and I was not disappointed."
Nevýhody: "The boarding process at Vienna airport was unorganized and took longer than necessary."
Výhody: "Good food and drinks,great movies"
Nevýhody: "Dirty bathroom,needs upgrade too."
Výhody: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Nevýhody: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Výhody: "On time, friendly staff"