Najděte levné lety z Prahy do Basileje

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Food was not edible. Everything else was good."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "On time"

Výhody: "Adequate room Complimentary beer"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Nevýhody: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Pleasant experience and people."
Nevýhody: "Little confusing. Thought I missed my flight but I didn't realize that I had to take a bus. Other than that. Great flight."

Výhody: "Seats were more comfortable. Control your own airflow. More leg room!"

Nevýhody: "Comfort mostly"

Výhody: "The crew was kind, the flight was on time and alll in all was just as expected."

Výhody: "The crew. The punctuality."

Výhody: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Nevýhody: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Výhody: "The crew was so friendly"

Výhody: "Crew, seat"

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Výhody: "Clean aircraft, polite crew."
Nevýhody: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Nevýhody: "NA"

Nevýhody: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Výhody: "Safe trip"
Nevýhody: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Nevýhody: "Caótica boarding Uncomfortable seats did not recline"

Nevýhody: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Výhody: "continium of previous service provided"

Výhody: "Friendly staff, on time flight. Nice refreshments"

Výhody: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Nevýhody: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Nevýhody: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Nevýhody: "Long delay."

Výhody: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Nevýhody: "Food was ok, not great."

Výhody: "Life is beautiful"
Nevýhody: "My fellow passenger fended off my sexual advances like a pro"

Nevýhody: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Výhody: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Nevýhody: "The food was not edible"

Nevýhody: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Nevýhody: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Výhody: "smooth flight, friendly crew"

Výhody: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Nevýhody: "See previous comments"

Výhody: "Very orderly fashion onto boarding"
Nevýhody: "My suitcase got destroyed"

Výhody: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Nevýhody: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "Wonderful flight attendant. (I think his name was Stephen?)"
Nevýhody: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Výhody: "People at the desk didn't know or don't wanna say much why we have no plane"
Nevýhody: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "Free drinks."

Výhody: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Nevýhody: "Mediocre breakfast. Entertainment wasn't great."

Nevýhody: "Nothing to dislike"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Everything was great!"
Nevýhody: "There was nothing in specific that I didn't like!"

Výhody: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Výhody: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Nevýhody: "Nothing negative"

Výhody: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."

Výhody: "Staff are pleasant and competent."

Výhody: "Made everything easy, stayed on time, clean."
Nevýhody: "Nothing"

Výhody: "Attentive flight attendants"

Nevýhody: "No soap in the toilets"

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "best blanket any business class."

Výhody: "Salimos a tiempo . El business es muy confortable"
Nevýhody: "La comida horrible . No se limpian los baños"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Nevýhody: "Nothing"

Výhody: "Staff were professional and polite."
Nevýhody: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Výhody: "Crew was great, very responsive and hospitable!"
Nevýhody: "more lunch choices, especially choices without dairy products."

Nevýhody: "Not being 1 hour late"

Výhody: "Crew were great"
Nevýhody: "Refreshments"

Výhody: "Great crew, comfortable seating with enough leg room."
Nevýhody: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"

Výhody: "General flight journey"

Výhody: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Výhody: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Nevýhody: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Výhody: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Výhody: "Crew was nice and efficient"
Nevýhody: "Economy seats don’t recline enough."

Výhody: "Crew was good"
Nevýhody: "Food"

Výhody: "The service"
Nevýhody: "The food."

Nevýhody: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Výhody: "The constant smile conferred by flight attendants through the entire flight."
Nevýhody: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "MCR airport Mert & Greet parking was smooth and efficient."
Nevýhody: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Výhody: "Good flight, very attentive crew."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Everything excellent. Comfortable seats in business."

Výhody: "Food was excellent, frequent and filling"
Nevýhody: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Výhody: "Arrived Early!"
Nevýhody: "Left Late :-)"

Výhody: "Good service onboard, good food. On time."

Výhody: "Great service"

Výhody: "Flight crew was fine. Food was good."
Nevýhody: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Nevýhody: "Food"

Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."

Výhody: "Very friendly crew"

Výhody: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nevýhody: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"

Výhody: "Service impeccable!"
Nevýhody: "They have one line of executive class after the kitchen and toilet, is very noisy."

Výhody: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Nevýhody: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Nevýhody: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Atmosphere, crew were very professional and friendly"
Nevýhody: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Výhody: "Excellent service, excellent food."

Nevýhody: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Výhody: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Nevýhody: "The stinky guy behind me, but that's not the airline's fault."

Výhody: "Service of the staff was great"
Nevýhody: "Turbulence, with all our technology we still cannot avoid this?"

Výhody: "everything"
Nevýhody: "nothing"

Nevýhody: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Výhody: "In general, it was ok"
Nevýhody: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Výhody: "The crew"
Nevýhody: "Old seats Poor entertainment"

Výhody: "Good flight, thank you"

Nevýhody: "When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks"

Výhody: "Passengers are not polite."

Výhody: "Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete."
Nevýhody: "My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered"

Výhody: "Crew, and food was great"
Nevýhody: "Delayed toooooo long"

Výhody: "Everything good"

Nevýhody: "Overall it was a good experience, my only suggestion is that airline should I force the carrion rule a little more"

Výhody: "Registration"
Nevýhody: "Comfort food"

Výhody: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Nevýhody: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Výhody: "Direct flight"

Výhody: "Clean nice excelente seat"
Nevýhody: "Very difficult airport No information"

Nevýhody: "They forgot about our luggage in Moscow."

Nevýhody: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Výhody: "Legroom"
Nevýhody: "Sandwich was unappealing"

Nevýhody: "4 hours delay"

Výhody: "The planes were alright, nice crew and okay food."
Nevýhody: "No real negatives."

Výhody: "The crew was attentive."

Nevýhody: "Almost 2 hours delay"

Výhody: "Great service for families and gifts for kids. Excellent selection of programs to watch. Large seating and leg space. Attentive crew. Great food service for domestic flight. Baggage is included free no need to pay for each suitcase causing the plane to be stuffed with carry-ons. Fast boarding and baggage service. Aeroflot is the best airline there is period!"

Výhody: "Очень хорошая организация стыковочных рейсов. Даже с учётом задержки вылита из Вашингтона, транзит с рейса на рейс и получение багажа прошло очень организовано. Спасибо за ваше хорошее и вежливое обслуживание в аэропортах и самолетах!"
Nevýhody: "Не достаточное количество завтраков предлагаемых в меню. Блинчики совершенно не возможно было разрезать. Возможно подогретые вместе блины и сладкий сироп или варенье не самая удачная комбинация."

Výhody: "From Athens to Moscow, the crew was very nice and friendly. I was happy we had a meal served and allowed wine. Boarding was easy and smooth. I appreciated having connection to charge my phone."
Nevýhody: "The space was small which is fine for a 4 hour flight."

Výhody: "nice planes and good service"
Nevýhody: "the same special meel three times! back and forth... and + They do not stick to the schedule!"

Výhody: "Nothing"
Nevýhody: "Flight was delayed. When I asked for a emergency exit seat since there was 4 available they refused , even though I try to pick a seat online I was not able to do it. Seats were empty the whole time. They could of just allow me to seat since they delayed my flight!!!"

Nevýhody: "Male personal refused change my seat without extra payment. Very strange! I am Skyteam Elite costumer. Last time I had the same problem with KLM and since then never fly with that company. I hope it was individual incident with Aeroflot..."

Nevýhody: "Aeroflot lost 3!!!!!! pieces of our luggage. Still cannot locate one of the pieces. Ridiculous!"

Výhody: "Always on time"

Výhody: "Was pleasantly surprised by the comfort aboard and friendliness of staff. While the headphones provided were not great, I used my own and greatly enjoyed the inflight entertainment system. The food and drink selection were good, and we were fed quite a bit throughout the 8 hour flight. Staff was extremely attentive and very friendly."
Nevýhody: "The boarding process loudspeaker @JFK Terminal 1 was completely inaudible. There was a long line of all the passengers for a long time, instead of announcing and boarding by zone. There was no air option on the flight, and with it being extremely full, it was very hot on board."

Výhody: "Food and entertainment were great. Comfort was ok. Service was ok"
Nevýhody: "Boarding was a nightmare."

Výhody: "The flight was short (1 h) but they offered food and drinks. It's too short for any entertainment to make sense, so I just looked through the magazines and had a nice nap."

Nevýhody: "There was a problem with a wheel of aircraft, it happens, no big deal. I did not like it only because I was extremely tired, I had 38 hours journey."

Nevýhody: "They lost my baggage"

Nevýhody: "the hostesses were beyond rude and disrespectful, even pushing my seat up while i was sleeping without waking me or asking me. They do not speak English, even though they are hosting international flights. The planes are very old and overloaded with hand luggage to the point that i had to keep my trolley under my feet. Very poor service."

Výhody: "The flight attendants were nice and accommodating."
Nevýhody: "A ham sandwich as the only option for the snack doesn't work for me, as I am a vegetarian, but I understand it's a short flight and so it isn't a huge deal."

Nevýhody: "It was delayed and very tiring"

Výhody: "Food and friendliness"

Výhody: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Nevýhody: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."

Výhody: "Crew, smooth flight"
Nevýhody: "Kosher food from Moscow to Ben gurion was not good, also, baggage delays (waited in airport for over three hours after flight to be told that our last piece of special luggage did not arrive on our flight- also took a long time for us to be informed of this), no tv at all and had no sense of time to destination"

Nevýhody: "Tight seats. Problem with economy class in all airplanes."

Výhody: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Nevýhody: "My friends mother was flying with us, she did not received her luggage"

Výhody: "There were blankets, slippers, pillows, sleeping masks and headphones provided. Awesome that here was a live feed on the screen in front of you for take off and landing. Also great that there was detailed flight information available on the same screen at any time."
Nevýhody: "Passengers were not seated evenly on check-in. The first section of the Economy was 100% full, while the second section had a lot of empty seats. Naturally, passengers in the second section had the opportunity to switch seats and get some extra room, while were packed tight."

Nevýhody: "Was delayed 50 minutes"

Výhody: "best service"

Nevýhody: "Boarding chaotic. TV at my & my daughter's seats did not work at all on this ~10 hr flight! Crew stingy w water."

Výhody: "They scheduled me another flight instead of the one I missed and gave me a meal coupon"
Nevýhody: "e second flight from Moscow to Seoul was more than 3h late, they kept changing the gates for the flights, never notified about the changes- we read it in the screens. This first delay meant that I was 8h late for my next flight. Luckily, Seoul airport is nice, otherwise, I would have been insanely tired by then. They also didn't have vegetarian food for me although I ordered it, when I notified the, about the mistake the waiters tried to find something but it was bad. My return flight is with Aeroflot but I won't fly with them again."

Výhody: "Was very pleasantly surprised. Thought there would be a problem because they did not at first seem to have a vegan option upon making a special request ahead of time, but it turned out that if you're vegan you can specify you wish to have a vegetarian meal that does not have dairy (no cheese, etc.) and has no eggs in it, either! Thanks for having this type of meal instead of the meat option!"
Nevýhody: "Flight was too short, was sad when it ended, ha, ha, ha!!! It was like being on vacation even before the trip started, and before getting there!!!!!!!!!"

Výhody: "Meals, snacks, slippers... and for economy!"

Výhody: "tasty food, comfortable seat, cheap ticket"
Nevýhody: "no movies access, not very polite crew"

Výhody: "We changed gates several times and waited in the Tarmac for hour before we took off. Arrival time was originally 2:30 and landed at 6:00 pm"

Výhody: "Nice light meal even on a short flight, nice staff, very pleasant. Treansfer in Moscow was very easy and quick."

Výhody: "Glenlivet whisky for free"

Výhody: "Quick access to the airport and gates"
Nevýhody: "Free food on board"

Výhody: "On time, friendly crew"
Nevýhody: "Seats are tight,"

Výhody: "Smooth landing"
Nevýhody: "It was a bit warm"

Nevýhody: "LHR made us wait 30+ min upon arrival for a gate."

Výhody: "The crew was great."
Nevýhody: "Seet could be more comfortable."

Výhody: "Great boarding"

Výhody: "crew was nice"
Nevýhody: "no air vent in my row. no complimentary food and drinks"

Nevýhody: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"

Výhody: "The airport is nice"
Nevýhody: "But they didn’t let me in because I didn’t show up for the first flight"

Výhody: "I did not fly. Cancel month ago, no money back. No good company!"
Nevýhody: "I cancel month ago, no money back !!! No good company!"

Výhody: "Crew is incredibly kind."

Výhody: "Everything was just perfect. Thank you very much!"

Nevýhody: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."

Výhody: "Seat was comfortable"
Nevýhody: "Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections"

Výhody: "Flight was fine, staff friendly and caring"
Nevýhody: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"

Výhody: "The crew was outstanding."

Výhody: "On time. Efficient"
Nevýhody: "No snacks"

Výhody: "The crew was sick and one lady kept running to the bathroom?!? The plane was old..."

Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Nevýhody: "NA"

Výhody: "The flight was on time"
Nevýhody: "The airline is very mechanical Customer service in non personal and robotic"

Výhody: "All"
Nevýhody: "Nothing wrong"

Výhody: "Entertainment options were good."
Nevýhody: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."

Výhody: "There was no event happening. This was good :-)"
Nevýhody: "No sodas, no water, no food on this flight. I'm still pissed off."

Výhody: "The plane was pretty much empty. There were very small number of passengers."

Výhody: "Nice short flight."
Nevýhody: "Couldn't get their attention to order a hot drink, or to toss the empty once they came around to collect the rubbish."

Výhody: "As always, a great flight."
Nevýhody: "Nothing I can think of."

Nevýhody: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"

Výhody: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Nevýhody: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."

Výhody: "The plane"
Nevýhody: "Nothing"

Výhody: "Nothing"
Nevýhody: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"

Nevýhody: "To pay for WATER!!!!!"

Výhody: "The captain kept us aware of the delay and the reasons for the delay."
Nevýhody: "No free food or drink other than water."

Nevýhody: "The union bull"

Nevýhody: "Very uncomfortable seat for a business class"

Nevýhody: "No snacks for 8 hours. Crew inattentive."

Nevýhody: "Lost luggage"

Nevýhody: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes."

Výhody: "The crew was caring and we were kept comfortable with blankets, pillows and headphones. The food was good, too, especially the cheesecake!"
Nevýhody: "There was nothing I did not like."

Nevýhody: "We flew with BA from Prague via Heathrow to San Diego on May 30 just day after they started operating normally after computer glitch. From Prague we were on time, When boarding in London started we were told to sit down again claiming Boeing 777 had equipment problem and they were waiting for parts to fix it. Our departure was delayed by 1 hour. Seats in economy class are really cramped so when seats are declined person behind can not eat without banging head into the back rest. Difficult to get in and out of seat as well. Arm rests do not come all the way up so one has to squat to avoid being hit by arm rest. Not very pleasant on 11 hour long flight. Joe"

Nevýhody: "I was annoyed that they charged for soft drinks and water on this flight. There was no entertainment. Just a seat on a plane."

Nevýhody: "The check in process from Prague to London to Dallas was inefficient. Too few agents, minimal direction from the representative guiding the line. Also, there were no food/beverage option unless you paid for them! No coffee etc on a 650a flight unless it was purchased. Ridiculous"

Nevýhody: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."

Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."

Výhody: "I was traveling alone with my baby. Everyone was very helpful"

Výhody: "Stewards were very friendly"
Nevýhody: "Need more opportunities for drinks, water. Did not board the back of the plane first."

Výhody: "Arrived at gate for general boarding and was in my seat in 5 minutes. Crew was friendly. Announcements are not annoyingly loud, so as to startle me - or other passengers. Crisps and a G&T were fine for a 1.25 hour flight. The coat hooks on the side of each headrest is convenient (wish they would be used more...see cons)"
Nevýhody: "luggage overhead stuffed with jackets and small shopping bags. I travel with a slightly larger than average daypack. I tried to rearrange bags and coats quickly in the overhead to fit my pack but with people waiting behind me to get to their seats, I just decided to stuff my pack under the seat. It was sticking out a bit but the FAs didn't notice (or ignored it). I've heard recently on some flights that the FAs ask passengers to hold onto their coats until boarding is complete. Afterwards the FAs took about 90 seconds to walk the aisle and place coats in the overhead by passenger request in front of the luggage. I find this an efficient way for boarding to move a little quicker and get more luggage (and probably the same number of coats) in the overhead."

Výhody: "Got there in one piece."
Nevýhody: "Nothing."

Výhody: "Great experience"

Výhody: "Don't usually have a chance to fly BA in the USA. The flight crew were professional, courteous, and very friendly. They ALL looked so polished and well groomed. Some USA carriers should take a look. It makes a difference. Even their donning hats and putting on suit jackets on landing made an impression on me. Thanks British Airways."
Nevýhody: "Nothing Wonderful flight"