Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Nevýhody: "Seat could have been more comfortable but the leg room was good"
Výhody: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Nevýhody: "I honestly had no issues with my flight."
Nevýhody: "Great customer service"
Výhody: "Captain was great !"
Výhody: "Crew was particularly lively and friendly. The chocolates were awesome"
Nevýhody: "No entertainment throughout"
Výhody: "Crew was amazing"
Nevýhody: "Entertainment and dinner food"
Nevýhody: "The seats in coach are incredible small and the seats reclines way to far."
Výhody: "friendly and helpful crew"
Nevýhody: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Nevýhody: "They asked me to pay for my luggages. It is strange"
Nevýhody: "This flight often arrives late so it is difficult to get to your hotel"
Výhody: "Seats were very comfortable"
Nevýhody: "The boarding was a bit unorganized"
Výhody: "Good crew."
Nevýhody: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Výhody: "Crew very courteous as usual"
Nevýhody: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Výhody: "Ricaro seats often broken and backs don’t stay in the upright position."
Nevýhody: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Nevýhody: "Nothing. It was a quick and easy trip!"
Výhody: "Everything, but the lack of entertainment."
Nevýhody: "The lack of entertainment."
Výhody: "Seats a bit tight"
Výhody: "Great service & lots of room to sleep"
Nevýhody: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."
Výhody: "Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel."
Výhody: "New aircraft"
Nevýhody: "Lost luggage. Flight delayed."
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."
Nevýhody: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Výhody: "Swiss being swiss, great service and food was quite nice."
Nevýhody: "Airplane felt old, entertainment system is small and outdated."
Výhody: "Chocolate was good, a bigger piece, or 2 of them would be better"
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Nevýhody: "1h45 departure delayed with no compensation."
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "BEST FLIGHT OF MY LIFE"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "Priority boarding, quick boarding, efficient service"
Nevýhody: "Dirty bathroom, late take off/late arrival, non-gluten free or healthy options for food"
Nevýhody: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Výhody: "The attendants were cordial"
Nevýhody: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Výhody: "Too short to rate but good overall"
Výhody: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Nevýhody: "Cramped seating."
Nevýhody: "Delayed boarding due to overheated plane, when we did board it was still warm and we had to sit longer due to other mechanical issues. Wish they would have waited for all issues to be resolved before boarding."
Výhody: "I did not like anything about this flight"
Nevýhody: "My flight has been cancelled with no ecplonation. They reissue e ticket for me under different name. The crew were very rude . My suitcase was lost and still I have not received it . They promised to deliver ."
Výhody: "Everything is OK."
Nevýhody: "Nothing. Everything is good."
Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."
Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"
Výhody: "Overall service was excellent and staff was courteous and helpful."
Nevýhody: "All the confirmation emails I received for this ticket purchase included erroneous instructions on who to contact for help with my seating assignments. All communication pointed me to Swiss website. Even after creating an account in Swiss I was unable to get or buy better seats. I called the site where I bought the tickets for help- they clearly lied to me. I was told that they had reserved an isle (they could not sell me an upgrade- I would have gladly paid for a seat up front), but when I arrived at the Swiss counter in NY my seat assignment was middle/middle. I was unable to reach Swiss phone reps due to limited hours of service. I did Post on the Swiss Face Book site as per Swiss air website instructions. I also emailed social support help- I received no reply. gate agents were helpful with the first leg, but had no ability to help with the second - sent me to Geneva hopeful I could be helped there."
Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Nevýhody: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"
Výhody: "Great service as always"
Výhody: "Great price, great airlines, easy flight....I few LAX to Geneva."
Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."
Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Service was good, got to change my seat last minute to sit next to my husband."
Nevýhody: "No entertainment for the kids, changed the gate 2hrs before departing from A60 to A1 - not fun with 2 kids had to walk across the airport."
Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Výhody: "The flight was very good."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "my flight was cancelled and it was very difficult to get to where i needed to go. the flight i evaluated was from zurich to geneva."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Výhody: "Very short fligh so there was no entertainment but everything else was perfect"
Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Nevýhody: "Very light and friendly crew"
Výhody: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Nevýhody: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"
Nevýhody: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
Výhody: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Nevýhody: "Really nice meal with Aegean airlines."
Výhody: "Walked away from plane."
Nevýhody: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Výhody: "Crew was excellent"
Nevýhody: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."
Výhody: "That i got home - finally..."
Nevýhody: "Almost everything."
Výhody: "Pilot kept us well informed."
Nevýhody: "Flight attendants were rude and impatient with anyone not speaking greek."
Výhody: "Everything went well."
Nevýhody: "The food."
Výhody: "Comfortable airplane, organized crew and fast boarding operation"
Nevýhody: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"
Výhody: "The staff were nice."
Nevýhody: "Food. Queued too long before we could board."
Nevýhody: "I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times."
Výhody: "A like everything of barcelona"
Nevýhody: "Everything. The plane was so delayed, then they lost"
Výhody: "Crew very helpful and happy to assist Good communication"
Nevýhody: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Nevýhody: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Nevýhody: "Seats were empty and the flight attendant didn't let me set !! Why should I pay almost 50euros for one bag ???!!! No more Aegean for me. Thanks for nothing"
Výhody: "Great service. Friendly staff"
Nevýhody: "Everything was great"
Výhody: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"
Výhody: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Nevýhody: "Food could be a bit better."
Výhody: "The CREW was very friendly and aircraft wasn't bad itself."
Nevýhody: "Boarding and ticket takers. 2 people checking folks in. It took over 30 minutes! @ 5 in the morning, I didn't need to stand in line for half an hour to start my day..."
Výhody: "We enjoy flying with Aegean, very good treatment for families with kids."
Nevýhody: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"
Výhody: "The crew"
Nevýhody: "The changes in gates"
Výhody: "Thanks for everything"
Nevýhody: "Thanks for everything"
Výhody: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Výhody: "Boarding was quick and easy, painless and the flight was on time"
Nevýhody: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Nevýhody: "delay in disembarking as well as baggage collection"
Výhody: "That we survived"
Nevýhody: "The crew had no control over any situation. The flight attendants were abrupt and clearly didn't want to be there. I have never felt so much anxiety on a flight due to a flight attendant jot being able to do her job with competence. I will avoid this airline at great lengths for the future.not to mention it was the most uncomfortable plane and the pilot may have still been getting his hours to fly? Not sure."
Nevýhody: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."
Nevýhody: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
Výhody: "The food"
Nevýhody: "Itching negative"
Nevýhody: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Nevýhody: "Check in was a nightmare. Open up the gates at least two hours before departure to avoid stress for all parties involved."
Výhody: "Flight crew was nice"
Nevýhody: "There was zero leg room to sit down and the chairs had no cushion, such an uncomfortable time"
Výhody: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Nevýhody: "I was surprised, and only for the best!"
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Nevýhody: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"
Výhody: "I am from Chile and I really appreciated the tasty red wine offered with dinner."
Nevýhody: "Everything was ok. Staff are nice"
Výhody: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Nevýhody: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Výhody: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Nevýhody: "passengers have no clue how to queue."
Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."
Výhody: "Nothing particularly."
Nevýhody: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."
Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."
Výhody: "The staff at the counter and on the flight were very helpful."
Nevýhody: "They could use better line control at the Budapest airport. It was unclear which was the appropriate line and the lines were more like a crowd merging than a line."
Výhody: "The plane condition."
Nevýhody: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Výhody: "Very nice airplane and pleasant crew"
Nevýhody: "Bigger seats the new ones are way to narrow"
Výhody: "Nice crew, good food."
Nevýhody: "Both bathroom were not working in business class area."
Výhody: "Klm's consistantly high standards in everything they do."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "The crew."
Nevýhody: "The time between flights."
Výhody: "Almost everything, especially the crew."
Nevýhody: "Don’t feel like anything should be better to be honest"
Výhody: "Flight and the crew!"
Nevýhody: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Výhody: "Crew was great, very responsive and hospitable!"
Nevýhody: "more lunch choices, especially choices without dairy products."
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Výhody: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Nevýhody: "Not having to walk outside in Edinbur4gh to board the flight."
Nevýhody: "Inflight was better than I expected. But needs upgrading air crafts."
Výhody: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nevýhody: "tough to sit on a plane for 9.5 hours"
Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"
Nevýhody: "My suitcase didn't come with the airline."
Nevýhody: "Not enough leg room"
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Friendly hostesses"
Nevýhody: "Flight was delayed 3 hours"
Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Výhody: "Crew was excellent -kind nice and very attentive"
Nevýhody: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Nevýhody: "Still waiting to board after missing this connection had to be booked on another airline"
Výhody: "Restrooms clean, decent food and drink, nice cabin crew."
Nevýhody: "No complaints"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nevýhody: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Nevýhody: "Flight departed 35 minutes late"
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Nevýhody: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."
Výhody: ".Very much on time with pleasant service."
Nevýhody: "Can nit find much fault fir a short run!"
Nevýhody: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Výhody: "Great food"
Nevýhody: "Sears we're toooo small"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Jet airways flight till mumbai"
Nevýhody: "Poor legspace in Klm flight till Amsterdam"
Nevýhody: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Výhody: "Easy airport business"
Nevýhody: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Výhody: "Food and staff were great"
Nevýhody: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Výhody: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Výhody: "Enough space good wine and on time"
Výhody: "Excellent service"
Nevýhody: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Výhody: "The service of the crew onboard"
Nevýhody: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
Výhody: "Crew and food"
Nevýhody: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Výhody: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Nevýhody: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"
Výhody: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Nevýhody: "Seats were not comfortable, even in Comfort + seating isle."
Výhody: "Red wine was excellent"
Nevýhody: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Výhody: "The new movies selection, food was very good, staff more friendly than previous flights"
Nevýhody: "Boarding always a problem on MEA we have to wait too long in the queue"
Výhody: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Výhody: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Nevýhody: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Nevýhody: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Výhody: "Just a routine flight but done with perfect execution."
Výhody: "Liked the transfer"
Výhody: "The cabin crew was super patient and accommodating of the passengers."
Nevýhody: "Cramped quarters"
Výhody: "The only thing that I like about the flight was that it was easy to boarding"
Nevýhody: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Výhody: "More experienced, professional crew, better food and service."
Nevýhody: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Výhody: "Boarding this large plane went relatively quickly and orderly."
Nevýhody: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"
Nevýhody: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Nevýhody: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Nevýhody: "Horrible Crew..."
Výhody: "Flight attendant was very nice."
Nevýhody: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Výhody: "Free snack and drinks. Good service."
Výhody: "The space and the people"
Výhody: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Nevýhody: "no complaints"
Nevýhody: "The room between seats is unbearable."
Výhody: "The cheese and the bread"
Nevýhody: "The unprofessional staff during boarding and food serving"
Výhody: "Nothing particular"
Nevýhody: "Nothing particular"
Výhody: "Got pillow, blanket, headphone and eye cover"
Nevýhody: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Výhody: "Short, lots of leg space"
Výhody: "Efficient on and off Staff polite and helpful"
Nevýhody: "There are always delays. Today it was that internet was down."
Nevýhody: "only there were del;ay at JFK"
Výhody: "the Airline"
Nevýhody: "The Airport, Security, Boarder control."
Výhody: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Nevýhody: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Výhody: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Výhody: "tool me safe from one airport to another"
Nevýhody: "wait time, food"
Výhody: "Free drinks and snack!"
Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Výhody: "Croissants instead of pretzels was a nice change of snack"
Nevýhody: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Nevýhody: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
Výhody: "Professional and helpful crew."
Nevýhody: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."
Výhody: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."
Výhody: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Nevýhody: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"
Výhody: "Complimentary entertainment"
Nevýhody: "Major delays"