Najděte levné lety z Prahy do Ženevy

Výhody: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Nevýhody: "I honestly had no issues with my flight."

Nevýhody: "Great customer service"

Výhody: "Crew was top"
Nevýhody: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Nevýhody: "Need more leg room"

Výhody: "Crew was particularly lively and friendly. The chocolates were awesome"
Nevýhody: "No entertainment throughout"

Nevýhody: "You could have had my luggage arrive. Now I don’t know where it is"

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Nevýhody: "Delayed flight."

Výhody: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Nevýhody: "Bread of sandwich was dry."

Nevýhody: "The seats in coach are incredible small and the seats reclines way to far."

Výhody: "Crew good"
Nevýhody: "Baggage small bag forced to check"

Nevýhody: "They asked me to pay for my luggages. It is strange"

Nevýhody: "45mn late"

Výhody: "full aircraft"

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Nevýhody: "I think the choice of films could be improved."

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Nevýhody: "Nothing. It was a quick and easy trip!"

Nevýhody: "Lost luggage’s. Delayed trip"

Výhody: "New plane"
Nevýhody: ""Swiss" and punctuality are not anymore going together"

Výhody: "Everything, but the lack of entertainment."
Nevýhody: "The lack of entertainment."

Výhody: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Nevýhody: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Nevýhody: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Výhody: "Nice staff, very friendly"
Nevýhody: "Paying for WiFi, could use more comfortable seating"

Výhody: "New aircraft"
Nevýhody: "Lost luggage. Flight delayed."

Výhody: "Service was excelent puntualiti was excelente thank you very much"

Výhody: "Swiss being swiss, great service and food was quite nice."
Nevýhody: "Airplane felt old, entertainment system is small and outdated."

Výhody: "Entertainment"

Výhody: "Chocolate was good, a bigger piece, or 2 of them would be better"

Nevýhody: "1h45 departure delayed with no compensation."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "BEST FLIGHT OF MY LIFE"
Nevýhody: "NOTHING"

Výhody: "We sat at the exit passage and enjoyed it"

Výhody: "The plane was clean, on time, and the staff were professional and friendly."
Nevýhody: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."

Výhody: "+ Crew, professional and polite."
Nevýhody: "- food unevenly cooked - No entertainment - Small toilet"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"

Výhody: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Nevýhody: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Nevýhody: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "The attendants were cordial"

Nevýhody: "Delayed"

Výhody: "that they had new movies"
Nevýhody: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Nevýhody: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Výhody: "Too short to rate but good overall"
Nevýhody: "Nothing"

Nevýhody: "Everything"

Nevýhody: "Delayed boarding due to overheated plane, when we did board it was still warm and we had to sit longer due to other mechanical issues. Wish they would have waited for all issues to be resolved before boarding."

Výhody: "Nothjng"
Nevýhody: "Made me check in my carry on bag and changed my reserved window seat to middle seat amidst 2 children I don't know. Whe I got on the plane there was plenty of room for my carry on despite the boarding staff saying there wasn't. I offered to upgrade my ticket to business class the attendant at the desk laughed at me. Older woman was very rude, condescending and not accommodating."

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Nevýhody: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company."

Nevýhody: "The food was very poor, the staff hardly offer any liquids through out the flight."

Výhody: "Crew member were nice people and helpful"
Nevýhody: "Information about delay of flight, food and boarding process"

Výhody: "Food was nice."
Nevýhody: "2hrs delay caused major inconvenience on my schedule."

Výhody: "Fast flight ,crew was good"
Nevýhody: "Entertaining"

Nevýhody: "Flight could not taken off in 7 hours delay"

Výhody: "The crew was great, but my seat wasn’t that comfortable."
Nevýhody: "I would probably like them to be on time because I almost missed my connecting flight"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Výhody: "It was ok."

Výhody: "All was good. Have to pay for food. Really?"
Nevýhody: "Have sandwich included in the price."

Výhody: "Seat comfortable. Entertainment great"

Výhody: "Seat on aisle"
Nevýhody: "Not being late for my second flight"

Nevýhody: "I was traveling with 2 little kids. Plane was delayed but it happens. However crew and airport staff completely ignored requests for help. It started when they directed everyone to 3 flights of stairs, including people with strollers. It became worse after that."

Výhody: "The crew was friendly"
Nevýhody: "Better quality of food"

Výhody: "OK small flight to warsaw from Lviv"
Nevýhody: "Took too long the flight to Lviv and my luggage never made it on the flight."

Výhody: "Food was ok"
Nevýhody: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Nevýhody: "No wifi. Little room if person sitting in front leans back."

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Nevýhody: "Flight was delayed by 1.5 hour because of harsh weather conditions. Everything is Okay I wasn't missed my connection flight that time, but perspective to wait for next fight at 1:00 am isn't very appealing."

Výhody: "The price was ok for last minute"
Nevýhody: "Boarding was a mess no order by back and window seats first"

Nevýhody: "They delayed the departure"

Výhody: "Crew was friendly."
Nevýhody: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Nevýhody: "2 hour delay and no baggage when I arrived. LOT has some serious problems!"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Large seats, decent fare - although inconsistent."
Nevýhody: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Výhody: "Getting off at the end"
Nevýhody: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."

Výhody: "The crew was nice, and the pillows was OK."
Nevýhody: "All the rest, including the wait for the airport bus, and the noise at the flight"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "Quick boarding, clean aircraft"
Nevýhody: "Rude flight attendants, tv screen not working"

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "No delays, nice stuff."
Nevýhody: "There was nothing I did not like."

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "Flights ran on time."
Nevýhody: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."

Nevýhody: "This plane is never on time. Count at least 45 min delay. I avoid this airline. Take their tickets only if they are significantly cheaper than the competitors."

Výhody: "There was not much to be liked"
Nevýhody: "Flight was cancelled, rebooked next day, economy instead of business, booked on different airline, poor communication,"

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Nothing"
Nevýhody: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"

Výhody: "Good onboard service."
Nevýhody: "LOT runs on very outdated IT systems and as a consequence often ends up losing your reservation. This has happened to us again. To fix it we have no navigate a series of different agents all of whom had the attitude you'd expect from an ex-communist airline. Pity because onboard staff and planes are ok. Overall proceed with caution."

Výhody: "Food was good."
Nevýhody: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Výhody: "I liked every thing the crew was exelent"
Nevýhody: "Dislike to crowded"

Nevýhody: "For a ticket of more than 300 usd you would expect at least a sandwich and a drink...."

Nevýhody: "took off three hours late bad kosher food"

Nevýhody: "Kayak listing indicated this would be a 737, have wifi, power and in-flight entertainment. Plane was Embrair XR that had a whopping 10 rows of economy despite being a 7-8 hour flight over the Atlantic! No wifi, no power and the "entertainment" was an iPad with 10 obscure movies loaded on it. Seating was so limited, and online checkin so poor was stuck with a middle seat. Only positive on this flight was the friendly crew members. False advertising all around otherwise."

Výhody: "Boarding went easily the flight was quick and filled with snacks"
Nevýhody: "Nothing"

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Nevýhody: "The food abs the service provided by iberia representatives at the counters at the airport"

Výhody: "Food was very good and crew was very friendly"
Nevýhody: "Seats were very small... very uncomfortable travel 10hs in a tight seat!"

Nevýhody: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."

Nevýhody: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."

Výhody: "Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals."
Nevýhody: "It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible."

Výhody: "Check in process was fast and easy!"
Nevýhody: "More comfortable seats"

Výhody: "We landed a bit early"
Nevýhody: "We didn't get the seats that we paid for. And all we could get was the last row."

Nevýhody: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Výhody: "Nothing at all"
Nevýhody: "Seating, more space, luggage delivery"

Nevýhody: "More space and reclining seats please!"

Nevýhody: "Online check in didn’t work."

Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."

Výhody: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Nevýhody: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Výhody: "boarding is quick"
Nevýhody: "crew push you hurry. and the space is too small."

Výhody: "Did not have A chance to fly this route."

Výhody: "Nothing, it was awful"
Nevýhody: "They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!"

Nevýhody: "I couldn't check in online because I don't have 2 surnames. I arrived at Granada airport early to allow plenty of time to check-in. So did about a thousand other people. There was only one person available to check everyone in for Iberia. It was grateful. Plane was old. Not even a glass of water was offered."

Nevýhody: "I can’t rate it is it left without us"

Výhody: "Very little - other than getting off"
Nevýhody: "Every detail from rude checking all the way through rudness"

Nevýhody: "Layovers are what makes the flight bad."

Nevýhody: "Iberia lost one of our bags and also broke our stroller"

Nevýhody: "Not enough place on board. Very poor company"

Výhody: "The AA Tampa crew need to train the IB crew on customer service"

Výhody: "Service, food, plane cleanliness and quality of entertainment."

Výhody: "Nice plane an movies"
Nevýhody: "The lost my luggage"

Výhody: "Excellent"
Nevýhody: "Very good"

Nevýhody: "Seats too close together for any kind of comfort level"

Nevýhody: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."

Výhody: "Lovely staff"
Nevýhody: "Due to delay of previous flight I missed my connection for which I had a 3 hour layover prior to delays. I was put on another flight out of LGA upon arrival but was not given a travel voucher even though I was told tmi had one in my envelope. Trying to get someone to issue a voucher almost made me miss my new connection."

Výhody: "Everything"
Nevýhody: "I really enjoy flying in your airline"

Výhody: "Crew was nice."
Nevýhody: "We had paid for reserved seats. When we got to the gate they were not there. Got bad seats to fly six hours. Left an item on the plane. No help tracking it down. No one would give us a phone number or how to go about locating it."

Výhody: "Only nonstop flight from Madrid to LA"
Nevýhody: "Iberia, please renew your crew or give them some hospitality training"

Výhody: "Again, the crew was very friendly."
Nevýhody: "This time, we didn't start boarding until *after* the scheduled departure time."

Výhody: "The crew was super friendly."
Nevýhody: "We didn't start boarding until the scheduled departure time. Made my connection much tighter than it needed to be."

Výhody: "Movie choices on flight, crew was also very friendly."
Nevýhody: "Boarding process at MIA was disorganized."

Výhody: "On time, great service"
Nevýhody: "The lack of leg room and comfort of chairs"

Výhody: "Madrid airport was modern, clean & very welllaid out"

Výhody: "crew"
Nevýhody: "nothing"

Výhody: "The crew was AMAZING"

Výhody: "I was safely delivered from New York to Tennessee in pretty turbulent weather."
Nevýhody: "The craft was small and the seating was cramped, seats were uncomfortable. The flight attendant was very brief with the Safety protocols and really did a poor job of demonstrating how to use the safety equipment provided on the aircraft. This was a disservice to first time flyers."

Výhody: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Nevýhody: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."

Nevýhody: "Food Bording Confort"

Výhody: "Confirt of plane"
Nevýhody: "Delayed flight when in runway, had to return to the terminal..."

Výhody: "Direct flight with good entertainment system if you fly in one of the newer airplanes."
Nevýhody: "Poor service. It seems most if not all Iberia staff are not happy to work for this airline, and definitely hot happy to work with people. My kids asked a few times why those people were upset (regarding both flight crew as well as ground crew). Online services to request seat assignments does not work. We tried to get seat assignments over the phone, and it seems Iberia only picks up the phone if you going to purchase a ticket, otherwise forget about getting help over the phone, and/or online (email as well as website). After trying to obtain child menus over the website and phone, I drove to the airport Iberia desk to order it there two days before the flight. The desk manager was helpful and requested for us to send an email with the request, so he could set it up once the flight opened up two days before the flight. I sent out the email to find out on the flight once food service started that the request was never placed."

Výhody: "Nothing"
Nevýhody: "There was bad weather which understandably caused delays, however the communication during this eventual 16 hour delay was horrendous. We were told for the first two hours that we would be delayed each hour and then they would make a decision to delay another hour. This went on for 4 hours (the last two hours of which we did not receive any updates). The flight was originally scheduled to leave at 8:10. At 12:30am we were told our plane was at the gate and being prepared for us to board and the agent giving announcements said we were "guaranteed to leave TONIGHT". At 1am we were told that unfortunately the plane got to the gate just a bit too late and not the crew are not legally allowed to fly and the flight would be pushed back until 8am. At the time, I thought 7 hours was strange and I'd assume the crew would need more like 8-10 hours to rest. Unfortunately because we were told so late, all hotels were booked up. I live in NYC and would've gone home for the night however because we needed to be back by 6am (what the agent suggested), there seemed no point in leaving. We were not provided with any pillows or blankets until 4 in the morning. At 6am the next morning, we were told the crew needed "more rest time" and that our new departure time would be 9:30. How is it that the crew now needs more time? Shouldn't that have been figured out at 1am? Before we board, one of the agents thinks they will "lighten the mood" with the following comment - "Who would've thought a little bad weather would've caused this?" Absolutely not a time for jokes and people were very angry. We finally board for what we think is finally a 9:30am take off. No - now two new issues - 1, the co pilot is late (LATE? how can you be late when a flight has been delayed 16 hours) and 2, they needed to remove package from the plane for people who were no longer taking this flight. In the end, we took off around 11:30am which messed up a lot of peoples connecting flights, pick ups at the airport, etc. I will never fly this airline again."

Výhody: "Free entertainment (movies and games) during the 12 hour flight as well as 2 meals and one snack."
Nevýhody: "Received 2 ham and cheese sandwiches (which became tiresome)...maybe an alternative like pb&j sandwich should be offered."

Výhody: "Enternainment selections were ok."
Nevýhody: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."

Nevýhody: "They change flight times without notifying us. They made us spent a night in a hotel and BUY new tickets for the following day. Were unable to find a person to even file a complaint. Please feel free to contact us if willing to help us!!!"

Výhody: "It was on time and good selection on movies"
Nevýhody: "Iberia needs new aircrafts... They are always kinda old..."

Výhody: "Big comfortable seats."

Výhody: "thanks to the paid upgrading we got 2 seats in the front of the cabin (row 5)"
Nevýhody: "there was NO organisation at all during boarding: the people just stood in line, not respecting 1,5m. Also at the airport security waiting lines no attention to social distancing was respected. At arrival the off-boarding was in groups of 8th rows, not really helpfull either. A big disappointment versus the flight we had from BXL to PORTO !"

Nevýhody: "Suoer"

Výhody: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Nevýhody: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."

Výhody: "no remarks. everything fine for a short flight"

Nevýhody: "Rest rooms were clean, food was adorable, good coffee, no complaints."

Nevýhody: "Don’t loose the luggage"

Výhody: "Crew was friendly."
Nevýhody: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."

Výhody: "Crew was friendly, seats were ok"
Nevýhody: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."

Výhody: "Ok"
Nevýhody: "Ok"

Výhody: "It was Air Canada to Geneva and Swiss to Lisbon!"
Nevýhody: "Leave on time Air Canada!!"

Nevýhody: "We took off late"

Výhody: "Flight was cancelled."

Nevýhody: "You are considered as a robber but it is inscribe nowhere you don’t have luggage"

Výhody: "Good priority boarding"
Nevýhody: "Delay"

Výhody: "My return trip didn’t have any major unexpected expenses the way my outgoing trip did."
Nevýhody: "They broke a very expensive item that I purchased on my trip. It was properly wrapped and cushioned in clothing. I had fragile stickers on the outside of my luggage and it is shattered beyond repair."

Výhody: "good"

Výhody: "The rest was ok"
Nevýhody: "I came in 45 minutes before the departure time, but they said i was late. And i asked what can the solution, they said the solution is to cancel my ticket and buy a new one. And they cancelled my ticket, then I did not get any other choice than buy a new ticket at more than $700 just from Abidjan to New York. But some other airline companies, when you miss your flight they find a next one for you and you just pay the fee, but not to cancel your ticket. This last case can happen only if the traveller does not show up and doesn't call."

Výhody: "Email and text kept me updated"
Nevýhody: "Flight delays"

Výhody: "Nothing"
Nevýhody: "When we arrived in Toronto they sent us to customs even though we didn’t need to go and we missed our connecting flight through Brussels them had to rebook with terrible seats to London now we are almost a day behind schedule..."

Výhody: "Nice planes"
Nevýhody: "My luggage was lost and I still haven't received it"

Nevýhody: "They change my flight, and I had no kosher food in the other one"

Nevýhody: "It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!"

Výhody: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nevýhody: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Nevýhody: "They did not even offer water to drink for free."

Výhody: "They gave us a pillow and blanket so we could sleep. They offered a good selection of movies and other entertainment. The airline staff was friendly and helpful."
Nevýhody: "Seating was cramped but all airlines treat their three class clients like cattle."

Výhody: "Good leg space and went on time."
Nevýhody: "Cup of coffee would be nice but this you need to buy and this is STUPID Expensive"

Nevýhody: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

Výhody: "Nothing"
Nevýhody: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."

Nevýhody: "Stingy with food, very little entertainment if at all"

Výhody: "The crew was polite."
Nevýhody: "Food was bad. Seats not very comfortable. Food was awful. Very few movies in English."

Výhody: "The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow."
Nevýhody: "My checked luggage got lost on a direct flight. That is unacceptable."

Výhody: "Nothing"
Nevýhody: "Plane was malfunctioning- the electric went out several times ont be way to take off and right after landing. Food and drinks only for sale. Boarding late"

Výhody: "Smooth flight Pleasant staff Smooth boarding process"
Nevýhody: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"

Výhody: "The crew members were kind and friendly and went the extra mile to be helpful."
Nevýhody: "The entertainment screen was about 6 inches wide and there were only four movies to choose from (one that was older than the hills). The screen wasn't clear. Hard to believe that there was such poor technology for a flight from the U.S. to Europe. Also, there were no ports to charge phones or tablets which made it near impossible to watch entertainment on a phone or tablet due to low battery levels. The wi-fi was not strong. I typically like food on an airplane, but this food was not something to be enjoyed. I hope to not fly Brussels Airlines/United again. I'll stick with British Airways and American."

Výhody: "They had a funny safety video"
Nevýhody: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."

Nevýhody: "Flight was late and I almost missed my connection in Brussels"

Výhody: "We are not frequent fliers and I have been reading about legroom problems. Certainly not on Brussels Air. A delight."

Výhody: "great"

Výhody: "Nice crew"
Nevýhody: "Horrible food if you opt for Halal. Imagine having to eat the same thing from start to end in an international flight. Major turbulence, got sick to the stomach when I got home. I have to admit my overall experience was very very poor."

Výhody: "On time Polite crew They gave an "express pass" for people with short connection"

Nevýhody: "Waiting an hour and a half to check the luggage and obtain the boarding pass. Totally unacceptable. They only had a couple of agents to check a full plane and one was dedicated to business class. They said it was to save costs !! Flight was delayed and upon arrival no finger so long wait to deplane again."

Výhody: "Good seats."
Nevýhody: "No infotainment screen."

Výhody: "Nice plane, seats, staff. I was told the regular economy seats did not recline. they do. I was able to upgrade on on leg to economy privlige and then it was much more roomy. The food was good for me : )"

Nevýhody: "Not allowing free seat selection when the ticket is purchased."

Výhody: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Nevýhody: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."

Nevýhody: "We found the crew to be abrupt in manner on both flights."

Výhody: "Same as above"
Nevýhody: "Same as above"

Nevýhody: "Departure delayed for unspecified reasons, most of the passengers like me had connecting flights and it was stressful"

Výhody: "1st time on Brussels. Wonderful overall trip."
Nevýhody: "The meal home was not so good."

Výhody: "Price"
Nevýhody: "Food"

Výhody: "Big fan of easyJet"
Nevýhody: "Be good as you are."

Výhody: "The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes."
Nevýhody: "Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue."

Výhody: "Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick."
Nevýhody: "Better leg room and organisation of the hand luggage in above lockers"

Výhody: "The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority"
Nevýhody: "Change boarding personnel"

Výhody: "Nothing"
Nevýhody: "Unexpected baggage charges despite only taking carryons"

Výhody: "The crew was polite and helpful."
Nevýhody: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."

Nevýhody: "There was a half hour delay, but they they did their utmost to redress this, and we landed just 15 behind schedule. A lovely, cheerful and friendly crew and a very pleasant pilot who clearly understands the importance of good communication. THANK YOU."

Nevýhody: "30 minute delay"

Výhody: "Pretty excellent overall. Boarding very speedy."
Nevýhody: "Busy!"

Nevýhody: "Bus at arrival"

Výhody: "The colors?"
Nevýhody: "easyJet used to be such a bold and new company. Now it feels like cattle herding."

Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"

Nevýhody: "Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again."

Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"

Nevýhody: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"

Nevýhody: "The delay and lack of free drink"

Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."

Nevýhody: "Flight delayed - departure hall like a barn - stands 30 min before boarding"

Výhody: "Efficacite, simplicite"
Nevýhody: "Retard de depart et arrive, d'a peu pres 1 heure"

Výhody: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Nevýhody: "Had to pay 2.50 euros for a bottle of water."

Výhody: "Ok everything"

Výhody: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Nevýhody: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."

Výhody: "Late arrival fog in Geneva"
Nevýhody: "Speedy security and short walk to the boarding g area and plane make Southampton my airport of choice"

Výhody: "The crew were pleasant & multilingual."
Nevýhody: "I had to check my small cabin bag in on both legs of my journey. Also, the ground staff in Barcelona could improve their customer service."

Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."

Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"

Nevýhody: "No air conditioning. Seats uncomfortable and cramped"

Výhody: "Head Stewardarriving over 1 hr lare"

Výhody: "The ease of journey."

Výhody: "Fast and cheap"
Nevýhody: "All ok"

Výhody: "In general i'm a big fan of Easy jet, nothing to claim in general"
Nevýhody: "with the cancellation i had minimal services from airline. Very very poor hotel, transport to be organised on my own, same with food but all covert by easyjet at the end..... i was really badly impress, being a frequent traveller, about the quality of hotel, the worst since years ..."

Výhody: "Nothing"
Nevýhody: "Flight late, priority boarding complete waste of money as it was a feee for all and unorganised to board the plane. I was sitting in seat 1f and they had already sold out of the breakfast I wanted to buy? How can that be when I was the first customer to serve. Appalling service Fromm easy jet overall."

Nevýhody: "I was at the counter 39 min before the flight and they wouldn't check me in because 40 before the flight they close checkin. Zero flexibly makes for very very unhappy customer."

Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"

Výhody: "The hot tea"
Nevýhody: "The noisy children they were not controlled by there perants"

Nevýhody: "Delayed"

Nevýhody: "Flight canceled on the day of. No other flights from Gatwick to Geneva that day."

Výhody: "That we had priority boarding because 2e had a small child with us"
Nevýhody: "There was a delay on both flights. I had a small child with me which was hard ."

Výhody: "The crew in Iceland tried very hard to make the best of a bad situation that they did not create."
Nevýhody: "Our Easy Jet flight from Reykjavik to Geneva was cancelled because the plane that the company sent over from Geneva was about 15 seats too small. The ground crew told us that all rows after 26 did not exist. At first, this was characterized as an overbooking, which probably made me more angry than the subsequent explanation that the plane from Geneva had maintenance problems, and that passengers from Geneva to Reykjavik had suffered the same fate. The real problem here is that Easy Jet lacks problem solvers. We watched a bag jam-up the conveyer from the check in to wherever it goes from there. Ticket agent after ticket agent tried to fix it until one got lucky. Where was the person with a toolbox who knew about these things? Likewise, with our situation, there should have been a customer service specialist who had seen this type of problem and knew just what to do. Instead, the ground crew, friendly as they were, really just made a lot of phone calls for us and tried to be empathetic. We'll be filing a claim for compensation and hopefully Easy Jet can make some improvements."

Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"

Výhody: "nothing"
Nevýhody: "Delayed over 2 hours"

Výhody: "Nothing"
Nevýhody: "2 hours delayed"

Výhody: "Boarding and getting off the the plane using both front/back doors makes for quicker processing."
Nevýhody: "Paying for coffee on the flight."

Výhody: "Nothing"
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"

Nevýhody: "No entertainment options. Not a big deal."

Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"

Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."

Výhody: "Flight delayed due to fog which was frustrating. However the crew were very nice, the captain even came out and apologised and gave people an explanation for the delay."

Výhody: "Easy and smooth boarding, on time"
Nevýhody: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"

Nevýhody: "ON my way to Cannes, I had my carry-on bag and handbag with me and they let me pass. On my way back to GENEVA, they were very strict and did not let me carry my handbag, which was impossible to fit in my carry-on. Ended up paying 100$ for my handbag that had only in it my make up and passport. RIDICULOUS. and that happened at boarding. Security did not tell me anything before getting to the gate."