seats in business class not confortable although staff are very cooprative and friendly with passengers .
Seat is not as wide as it was before corona . Some of screen to are not functioning . Request variety food rather than many type of alcohols .
Nevýhody: "For economy, maybe more variety on meals ?"
Výhody: "Great crew. Very polite."
Nevýhody: "Overcrowded plane. Uncomfortable seats. No room to move around."
Nevýhody: "It was ok"
Výhody: "The counter workers upgraded my seats to window and a better boarding group."
Nevýhody: "Having Christian music to listen to on the flight as an option"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Nevýhody: "It was impressive. Can’t yhink of anything."
Výhody: "Good seats. Good space good crew."
Výhody: "entertainment was great!"
Nevýhody: "Not much to eat for a vegan."
Výhody: "ICE is amazing, excellent food also in economy, comfortable seats."
Nevýhody: "If you sit on the double seats in the back you have to wait a lot to get off the plane."
Nevýhody: "Seat was uncomfortable"
Výhody: "the people working on the plain and airport."
Výhody: "I liked the Inflight entertainment and the crew were hospitable and courteous"
Nevýhody: "Everything was perfect"
Výhody: "Smooth flight"
Nevýhody: "The food"
Nevýhody: "Screens (for in-flight entertainment) kept freezing, not as much legroom as previous flights (BKK-DXB, DXB-SIN, NBO-DXB) on Emirates"
Nevýhody: "high price and long waiting time"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
Výhody: "The staff - every one of them - was pleasant, helpful & knowledgable. Great combination - makes for a terrific flight! The food was really delicious. All 2 desserts we had were in the category of Spectacular! Stickey toffee pudding was off-the-charts fantastic! Chocolate Mousse was terrific and the lemon pie (?) was awesome. I would love to know the baker or confectioner of your offerings so I could purchase from home! Nice touch . . . offering hot steeped tea poured & ready to drink."
Nevýhody: "Boarding seems so disorganized and is doesn't need to be. There were no clear directions for boarding categories which would have helped n the States because we are so used to following a simple procedure. More than that is needed in Athens where the V formation usually rules when talking about lines. Once on board, we were not served anything until @ 90 minutes after takeoff. If people didi not come on board with a drink - that is a long period of time to wait!"
Výhody: "Nothing to like"
Nevýhody: "The Emirates and the crew they are rude not a good plane to travel with they charge me $700 more rude service I hate the service I made a big mistake taking that plane"
Výhody: "Everything was well organized.."
Výhody: "Entertainment and drinks."
Nevýhody: "My suitcase wasn't delayed by a day, despite having a 16 hour lay over and came damaged! Noone from emirates is responding to my emails!"
Nevýhody: "No hotel accommodation given by Emirate"
Výhody: "The service we received from crew was excellent"
Nevýhody: "Actually we enjoyed everything about emirates"
Výhody: "I liked the service but the problem is carry on bags"
Nevýhody: "Carry on bags they're taking my small bags I don't like it they did to cargo"
Výhody: "We landed ahead of time"
Nevýhody: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
Výhody: "Comfortable seats, awesome entertainment and food!"
Nevýhody: "Only 7kg for a carry on bag is pretty tight."
Nevýhody: "The online site didn't let us allocate seats even before 48 hours of schedule flight timings. Complimentary seats were allocated badly. Even when contacted with airline staff they didn't pass on the right information. We found on airport counter that exists seats opened before opening the airline counter at the airports whereas we are told that it would be allocated at the airport counter only. Misleaded at Dubai by airline staff that airport counter would open 3 hours before flight departure whereas we found and told at counter it was opened 48 hours before flight departure. Faced lots of inconvenience in allocation of complimentary seats. I speak with other co-passengers in the flight and found single complimentary aisle seats were allocared to passengers. They same opportunity was not extend to others having more than 1 seats in the flight."
Výhody: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Nevýhody: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom."
Výhody: "adequate leg space,to stretch and walk around"
Výhody: "Food was decent"
Nevýhody: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
Nevýhody: "missed the flight to seattle due to emirates delays, total travel time was 50 hours instead of 20, what a nightmare"
Výhody: "Very professional and very good in customer care"
Výhody: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Výhody: "Hospitable staff ,friendly and humble. Wifi availability .Great on board atmosphere and spacious and comfortable seats. Entertainment was the Bob. Ambience was classic. I loved your choice of wine."
Nevýhody: "Nothing really"
Výhody: "1. Check-in counter staff is nice 2. Entertainment systems are nice."
Nevýhody: "1. Issue with crew, one of crew member forgot to serve food and after reminding they did not have vegetarian option hence have to stay without food, disappointed with kind of service even after booking ticket with competitive price and providing meal choice in advance. Somehow they managed a vegetarian meal but didn't provide any cutlery to eat which is highly unacceptable. Apologies don't serve any purpose if the passenger remains hungry just because of ignorant staff. 2. About entertainment option, less new bollywood movie choices"
Výhody: "Flight attendants were patient and kind despite tension between passengers due to lack of overhead space."
Nevýhody: "Very rough flight and every set of earphones were defective."
Výhody: "The Emirates flight was great. Everything was efficient. Crews were extremely nice and helpful. In flight entertainment was great."
Výhody: "Warm hospitality and excellent service during connecting flights."
Výhody: "I liked the variety of movies and series and I liked the friendly Ness of the cabin crew"
Nevýhody: "There was nothing I didn't like."
Výhody: "I first flew with Emirates in 2007 on a flight from Dubai to Johannesburg. Since then I have used Emirates to fly to Europe, India and China. I've never had a bad experience. The comfort, entertainment and food is always outstanding. The crews are always top rated. I hope to keep flying Emirates for many years to come."
Nevýhody: "I would rather fly the A380 opposed to the 777. They seem to have more space."
Výhody: "It was a nice flight!"
Nevýhody: "The food was pretty much the same as what we received on our NYC to Dubai flight. Need to change it up a bit so we're not eating the same thing."
Výhody: "Food was very good."
Nevýhody: "A little more leg space (in economy) would be great."
Výhody: "Entertainment was fantastic. Flight was on time"
Nevýhody: "I had the sticker on my chair but was left without meals on all occasions. This happened previously as well and all I got was a sorry we forgot."
Výhody: "Crew was very helpful"
Výhody: "Staff were accommodating and considerate, great flight!"
Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Qatar Airways could improve food selection for business class."
Výhody: "Everything.. will do it again!"
Nevýhody: "Everything was perfect"
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Qatar is the BEST First Class airline in the world."
Nevýhody: "Everything was amazing!"
Výhody: "Crew was nice"
Nevýhody: "Bassinet seats could be bigger for comfort with an infant."
Výhody: "Empty plane."
Nevýhody: "Service very reactive, particularly with so few passengers."
Výhody: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Výhody: "The crew was amazing and delightful."
Nevýhody: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Výhody: "Convince, as this is good direct flight from Nagpur."
Nevýhody: "Improve quality of crew and service from Doha to Nagpur sector."
Výhody: "The attendants were great."
Nevýhody: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."
Výhody: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Nevýhody: "Please include Nigerian and Ghana movies"
Nevýhody: "Many of the entertainment systems were broken."
Výhody: "Staff on the plane is fantastic."
Nevýhody: "No option to pick a seat in economy class."
Výhody: "Crew was not mean"
Nevýhody: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Nevýhody: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Výhody: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Nevýhody: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Výhody: "Last row seats are never optimal but tha flight attendants were above par!!!"
Nevýhody: "Wonderful people! Cannot day enough about the difference that makes."
Výhody: "Crew were very helpful and courteous"
Nevýhody: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Výhody: "great service from flight attendnants."
Nevýhody: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Nevýhody: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Výhody: "The long flight from Houston to Doha was good."
Nevýhody: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Výhody: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Nevýhody: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Výhody: "Flight service"
Výhody: "price, comfort, food"
Nevýhody: "arrived late, causing connection stress"
Nevýhody: "I missed my flight from Nairobi to kisumu"
Výhody: "Great Staff"
Nevýhody: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Výhody: "In-flight treatment"
Nevýhody: "The seat"
Nevýhody: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Nevýhody: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Výhody: "Seat features. Extensive beverage and food menus. Great IFE system"
Nevýhody: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"
Výhody: "Boarding from Doha and service in doha."
Nevýhody: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Výhody: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Nevýhody: "long layover and very tight seat conditions were my only big complaints."
Výhody: "The crew was friendly and patient. The flight departed on time."
Nevýhody: "The plane was small and cramped. The food was mediocre and could have been more creative"
Výhody: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Nevýhody: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Výhody: "On board crew are excellent."
Nevýhody: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."
Nevýhody: "in flight entertainment interface can be improved to be more user friendly."
Výhody: "Good food includes veg."
Nevýhody: "Flight was delayed materially with little forewarning Service was poor"
Nevýhody: "I didn't have much time on my layover, i would've expected the transfer to be better."
Nevýhody: "Wheel chair was not available on arrival. Had to wait 45 minutes"
Výhody: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Nevýhody: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."
Výhody: "It was a short flight, so no problems"
Výhody: "I liked that it was empty and I could lie down."
Výhody: "The food and crew."
Nevýhody: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Výhody: "Cabin crew was pleasant and at least smiled."
Nevýhody: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Nevýhody: "I just wish they used newer planes on this route but everything else was perfect!"
Výhody: "Comfortable seats and good entertainment, nice food"
Nevýhody: "Cabin crew were not friendly, and were resistant for any special requests"
Výhody: "They were helpful"
Nevýhody: "The entertainment services on the plane"
Výhody: "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
Nevýhody: "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."
Výhody: "The service, generosity of the crew, the food and the comfort in the cabin ,actually everything in this flight was 5 stars."
Výhody: "Nothing. I was so disappointed with the whole experience."
Nevýhody: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."
Výhody: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Nevýhody: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "The food is the only good mentioned"
Nevýhody: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "We didn't crash"
Nevýhody: "Took too long. Build a transporter!"
Výhody: "The food, when you get what you ask for, isn't bad"
Nevýhody: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Výhody: "Same as from London to Istanbul"
Nevýhody: "Same as from London to Istanbul."
Výhody: "Comfort, food, staff, everything"
Nevýhody: "Had to remind the hostess to bring our meal as she missed us in giving out the meals initially."
Výhody: "Food on board"
Nevýhody: "Every thing they did to me Not wanting to speak english Not willng to help at all and shaking shouders when I asked a question thier only english no english And showimg no regard to of my problem I tell you what if This airline wants to earn my bunness then they must know not all of us speak turkish And I they are noy wlling to speak english then let Them only do busniss whith Turkish people only I am beyond dessapointed"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "During 20 hours journey they have served rice for only one time and a little. The food quality and salad was also stale."
Nevýhody: "Their food, quality and characteristics of food."
Výhody: "This was one of those flights where everything was easy. Boarding was on time, relaxed. In fact, everyone was relaxed. We were ready to fly early, passengers spread out in the empty plane with lots of pillows and blankets, food was given immediately to accommodate passengers who were fasting for Ramadan. The screens worked well, lots of game and movie options. Only problem... No gin and tonic! In fact, no alcohol at all on this route."
Nevýhody: "Same as above!"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Good company, no delays, good on board foods. I like Turkish airlines"
Nevýhody: "All was good, no any negative impressions. Nothing to write here"
Výhody: "Great customer service, nice plane. Very happy overall"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The steward was very nice. He let me store my special salad and pudding."
Nevýhody: "Delay in receiving luggage ,"
Výhody: "Entertainment options are good. Flight timings and boarding was generally very good."
Nevýhody: "The foot rest in economy class is really uncomfortable for people over 5'10'' in height as it means we have less legroom, even if it is folded up, and can be uncomfortable to press against. Food is too much the same across all Turkish Airlines flights. I took 6 flights with Turkish Airlines in 1 week and got cheese sandwiches in every flight!"
Nevýhody: "Service was poor - my chair was broken had to switch seat - after switching the person in front of me his chair was broken as well and he was praticly laying down on me. My earphone broke in pieces..... Kids behind me was banging my chair the entire flight. Food was just bad ! I heard so much about Turkish Airline as being one of the best airline that I tried it . Big disappointment !!!!"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "Very nice crew!"
Nevýhody: "Very hot in the plane"
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "Really comfortable flight! Great selection of entertainment. Meals were delicious, crew was accommodating!"
Výhody: "On time."
Nevýhody: "Food. Entertainment. Leg room."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Plane had more food space than the previous one"
Nevýhody: "They always ran out of food options."
Výhody: "Very professional and helpful crew, food was above what was expected, and even during my short 1.5 hour flights to and from Athens from Istanbul, we were fed meals! I felt very safe and well-taken care of. I will fly Turkish Airlines wherever I go! Çok teşekkürler!!"
Nevýhody: "Smal seats, little leg room."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Kind. Generous. Competent. Thank you."
Nevýhody: "There was nothing I didn't like"
Výhody: "This was easily the worst travel experience of my life. Kept waiting at the airport for 12 hours, then delayed 4 days. None of my hotel and food expenses were paid for -- for that you were required to return to the airport and wait in what were reportedly 7-hour lines. Then to top it all off, I was seated ahead of an exit row, where the seats don't recline. If I can avoid it, I will never fly Turkish Airlines again."
Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Nevýhody: "Very little legroom."
Výhody: "Crew was amazing people"
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Nevýhody: "Cold on the plane/food needs more choice and improvement. Plane was late to arrive-over an hour later"
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "Great service as always"
Nevýhody: "Took off late."
Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."
Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Výhody: "The flight was very good."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Výhody: "Gluten free food was poor quality and tasteless. However the crew was very nice and helped us get additional snacks we could eat. Entertainment system choices were good, but system was very slow to respond and headphones were terrible. I would have used my own but did not have the adapter. Flight was on time and at one time got too hot from the sun outside. We sat next to a problem passenger that made the flight unpleasant. I can't blame the airline for that. Half way through the flight he was moved which was much better."
Overall a pleasant flight.
They canceled our flights but they flew anyway.
Dreamliner was comfortable and entertainment system good
Nevýhody: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Nevýhody: "The plane is so old..,"
Výhody: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Nevýhody: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Nevýhody: "Head support for 6 feet plus people on seats would be good"
Nevýhody: "There was no wifi on flight"
Nevýhody: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Výhody: "The crew are amazing! Attentive and friendly."
Nevýhody: "The seats could have been bigger."
Výhody: "It was all fine"
Nevýhody: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Výhody: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nevýhody: "The earphones could have worked!"
Výhody: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Nevýhody: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Nevýhody: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Výhody: "The service"
Nevýhody: "The food."
Výhody: "Gaps between seats are very narrow."
Nevýhody: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Nevýhody: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Výhody: "Good flight, very attentive crew."
Výhody: "Snooth and efficiënt with a KLM service"
Nevýhody: "No entertainment"
Výhody: "The seats seemed to have more space on this plane which was nice."
Nevýhody: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Výhody: "We got a meal for a 1h flight only"
Nevýhody: "No entertainment but normal for this type of flight"
Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."
Výhody: "Overall everything was ok."
Nevýhody: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Výhody: "Cabin crew were very professional."
Nevýhody: "Aircraft returned to gate due to fault and was delayed for 45 min."
Výhody: "Friendly staff"
Nevýhody: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Výhody: "Good flights. Good prices."
Výhody: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Výhody: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nevýhody: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Nevýhody: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Výhody: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Nevýhody: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Výhody: "Great crew service. Among the best ever."
Nevýhody: "Long stop over at Schiphol. Too Long!!!!"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "The staff was fast and curteous."
Nevýhody: "There is not anything to complain about besides the usual discomfort of travel."
Výhody: "Loved this 747! Crew was professional and food was very good."
Nevýhody: "We had a long wait (25 minutes) at the gate because we were early."
Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Výhody: "Boarding was very efficient."
Nevýhody: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Výhody: "The crew was very nice and helpful."
Nevýhody: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Nevýhody: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Nevýhody: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."