Výhody: "The Turkish crew is very attentive and nice."
Nevýhody: "Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often."
Výhody: "my flight never happened I am still sitting here waiting over 24hours later..."
Výhody: "The crew were all very nice and the food was good."
Nevýhody: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."
Výhody: "Staff & food were excellent."
Nevýhody: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
Výhody: "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."
Nevýhody: "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."
Nevýhody: "The air conditioner on the plane was not working making the flight uncomfortably hot the entire flight."
Výhody: "Excellent food"
Nevýhody: "Boarding was a bit chaotic"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Overall it was good."
Nevýhody: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "love the wine/food for, the long haul flights and a good selection of entertainment!"
Nevýhody: "still dont get why plane seats can't br designed to be mildly comfortable."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Everything was great."
Výhody: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Nevýhody: "Istanbul airport is crowded. Looking forward to the new airport."
Výhody: "Excellent check-in and in-flight service"
Nevýhody: "Seats, food and service"
Výhody: "The food, it's excellent.The entertainment system is really complete."
Nevýhody: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Unfortunately they do not use their best aircraft on this route, still good experience and surprisingly good food. On time and perfect service."
Nevýhody: "Seats only average as far as comfort and room, and no personal screens for entertainment (unlike the route Athens-Istanbul, which is the same length as this one, Istanbul-Bari)."
Výhody: "This was my firsth fly with this company and I was sorprice. This was wonderfull.Very good food, exelent. On line news."
Nevýhody: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"
Nevýhody: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Výhody: "I just like Turkish airlines"
Výhody: "Food is good."
Nevýhody: "Horrible customer serivce. Unhelpful staff at front desk for check in and seat changes."
Výhody: "Efficient transfer aside.from long security process. Beautiful plane."
Nevýhody: "Long security process. Limited leg room."
Výhody: "The seat"
Nevýhody: "My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::"
Výhody: "Great food, comfortable seats, Caring staff, Good TV quality and programs."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Food and service great"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Nevýhody: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."
Nevýhody: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Nevýhody: "Outstanding customer service"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very Modern plane, good seats an entertainment system, reactive crew."
Nevýhody: "No problems"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Everything about the process was easy. We were updated throughout via email of our gate and baggage claim number. I was also very impressed with Turkish Airlines. We had a great experience."
Výhody: "awesome services and food"
Nevýhody: "food services time"
Výhody: "I was pleased with the food. It was plentiful and varied. I appreciated that the cabin lighting was increased gradually allowing people to wake up gradually instead of abruptly."
Nevýhody: "The seats were very close. The seats were not well padded. The bathroom trash was overflowing."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "Not bad"
Výhody: "Crew was very nice and respectful."
Výhody: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
Nevýhody: "Get organized and explain for the passengers why there is a delay."
Výhody: "Crew were nice, hygiene"
Nevýhody: "We should have alcohol."
Nevýhody: "Boarding not good"
Výhody: "Crew was good."
Nevýhody: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
Výhody: "Professional service and on time arrival"
Nevýhody: "Cleanliness of seats, they are a bit dated"
Výhody: "The plane dream liner"
Výhody: "The crew were very friendly"
Nevýhody: "The airplane was too old and uncomfortable"
Výhody: "the crew was nice"
Nevýhody: "the food and seats"
Výhody: "The plane was overbooked"
Nevýhody: "I don’t think with airline like you could do something."
Nevýhody: "Being on time"
Výhody: "Nice planes. On time. Very friendly crew."
Nevýhody: "Late boarding Late take off Late luggage Broken seat"
Výhody: "The flight was fine, overall okay. The food was good, especially dinner."
Nevýhody: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Výhody: "We had front seats which made the journey comfortable"
Nevýhody: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"
Nevýhody: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
Výhody: "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
Nevýhody: "Food is average"
Výhody: "Short flight"
Nevýhody: "Quick orocedure"
Výhody: "Big plane, multiple boarding points. Food did its job & helped with the long flight. Movies weren't expansive, but good choices to kill the time."
Nevýhody: "The crew did not have the key to unlock to doors leading to the plane, which forced everyone to wait 30 mins standing in line. It was quite silly! It delayed our flight about 30-45 minutes - not much, but really painful when the flight is almost 12 hours. The crew didn't tell us what was happening either, but it was pretty obvious."
Výhody: "I like that there were any kind of drinks you like ( from sprite to mango juice). The meat was too hard to eat. It was almost a raw meat. Very hard to chew."
Nevýhody: "I didnt like the crew checked our boarding papers in the plane. It was nonesense. I showed the boarding paper 3 thimes and they want to see one more time."
Výhody: "Good meals, and plenty of beverages."
Nevýhody: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"
Výhody: "Respectful, cheerful, and helpful crew members"
Nevýhody: "Food quality on Both flights was not that fresh!"
Nevýhody: "45 minutes to get my bag!"
Výhody: "Bathroom was clean, food choices, good entertainment"
Nevýhody: "Food was not hot, left late"
Výhody: "Personnel was great. Delicious and frequent food and drinks."
Nevýhody: "I asked for wheelchair service but I never received it."
Výhody: "We arrived safely."
Nevýhody: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Výhody: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."
Výhody: "The food was good."
Nevýhody: "Too tight aircraft, noisy and not stable at the sky."
Výhody: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
Výhody: "Appreciate the breakfast that was served."
Nevýhody: "Boarding process can be improved."
Výhody: "The food was good"
Nevýhody: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."
Výhody: "Lots of terberlance but good flight"
Nevýhody: "The terberlance"
Výhody: "Food needs improvement"
Výhody: "On time and smooth operation."
Nevýhody: "Equipment was old and worn but performed as required. Needed more water passed out to drink"
Výhody: "The people, the food, the culture."
Nevýhody: "The service sucks and the cabin was extremely dirty and disgusting. They never collected trash and I saw a man spit on the floor of the service area."
Nevýhody: "The quality of service and aircraft"
Výhody: "Crew was lovely"
Nevýhody: "All was fine"
Výhody: "The direct flight non stop Price"
Nevýhody: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
Nevýhody: "My hotel was not good at my transition to other destinationsand it took 4 hours to get it"
Nevýhody: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"
Výhody: "Everything was fantastic"
Nevýhody: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Nevýhody: "It was cancelled. Spent 6 extra travel hours. Spent 3 days trying to rebook (ultimately successful)"
Výhody: "The seat. The BC lounge , the A380 BC. The food the service all ex excellent !"
Nevýhody: "The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all"
Výhody: "Luxury and spacious toilets"
Nevýhody: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Výhody: "Boarding staff ."
Nevýhody: "Food was very bad and started to charge you for some food and drink items ."
Výhody: "The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,"
Nevýhody: "I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all"
Výhody: "Good aircraft"
Nevýhody: "Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment"
Výhody: "I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable."
Nevýhody: "Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible."
Nevýhody: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"
Výhody: "Good air craft friendly staff"
Nevýhody: "Delay in check in more than 2 hours.which was due to system issues.needed lot of followup in spite of all documents"
Výhody: "Everything is fine and good"
Výhody: "Plane was good, seats were spacious"
Nevýhody: "Check in process was hectic"
Nevýhody: "1. Not smiley at all. 2. I asked for a blanket as my 2 yrs old was sleeping and I have to ask three times and finally I got it. 3. I asked for arrival form 40 min before landing and the air hostess said later and she didn’t give me one ."
Výhody: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Nevýhody: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."
Nevýhody: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"
Výhody: "I wish I could remember the fight attendant’s name - she was probably the best flight attendant I’ve ever had"
Nevýhody: "Plane was very crowded as compared to the A380 I flew over on. also the meal services on the Trip over was much better than this return flight"
Výhody: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Nevýhody: "The food was not good. I had ordered low calorie and I got uncooked chicken and uncooked vegetables"
Výhody: "Though I missed the Outbound flight, was given a seat on the next available flight and offered a free meal in the airport. Seating was very comfortable."
Nevýhody: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Food was average and with no variety."
Výhody: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Nevýhody: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."
Výhody: "Easy connections ,good flight ,food"
Nevýhody: "Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags"
Výhody: "The staff is great, friendly and attentive. Lounge is comfortable, with good staff as well."
Nevýhody: "I must admit that the food choices is not great. You are catering to international crowd not only emaratis. In general the planes are good, but the smaller older ones are not that comfortable. The older 777 configuration is very uncomfortable, comparing to the 787. When you need to slitly recline, there is no need for the whole chair to come forward in attempt to creat a bed for you. These are little things that need to be addressed when purchasing planes."
Výhody: "All the crew was grate very kind they help every one on the plain"
Nevýhody: "the food was not to good i do not like it you need batter kinds"
Výhody: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"
Výhody: "Lots of food and drinks offered often and tasted pretty decent."
Nevýhody: "I was given a baggage tag without any explanations on what that even means. It would have helped knowing I should keep it safe in case my luggage is misplaced or lost by Etihad- which is was! The seats are not that comfortable and I needed to stand a lot. Bathroom kept running out of soap and needed to wait long for staff to replace. Entertainment system was hard to use due to the person in front of me leaning their chair back the whole time so the screen was in my face."
Nevýhody: "Never goingvto book flight with eithad again. Very bad customer service at the boarding. Very rude, very bad attitude, very unprofessional. They have given very hard time while boarding at dfw airport. Never going to go with this airlines again."
Výhody: "1) the flight was not full which was a big plus 2) the universal charging at the seat, I didn't need a converter."
Nevýhody: "1) The sinks in 4 bathrooms were broken. People were still using the bathrooms although there was no sink. So people were not washing their hands which is unsanitary. 2) the food was not very good, nor the timing of it. Also sandwiches in plastic wrapping were distributed during sleeping hours and that was very disruptive. 3) the plane was older. 4) the flight was very expensive so I expected 5 star features and comfort, but it was only a 3 star for me."
Výhody: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!"
Nevýhody: "I wasn't able to take the flight for the reasons mentioned above."
Výhody: "Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights."
Nevýhody: "They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it."
Výhody: "Everything ran smoothly!! People are very friendly and staff were amazing!"
Nevýhody: "Can't fault it!!"
Nevýhody: "The seats on the 777-333 model in economy class are the WORST I have ever experienced. Extensive neck and back paid from cramped and poorly designed seats. You are going to start losing passengers, including this one who will switch airlines. A glass of wine was so cheap and acidic I found myself running to the bathroom within 15 minutes. The food was horrible. Goodbye Etihad--I can do better."
Výhody: "Awesome service, smooth flight , great staff. Very spacious"
Nevýhody: "My luggage got damaged, but it's being taken care of."
Nevýhody: "The food was horrible"
Výhody: "No one help me from beginning to end. They provided foood only if you ask 5 times"
Nevýhody: "Lemo services"
Nevýhody: "TERRIBLE time management!! Missed the connecting flight by a few minutes and didn't get a connecting flight for 7 hours thereafter! There was absolutely time for us customers (who landed just 20 min later than expected) to make the connecting flight but we were told it was "too late" to board the other plane. This is extremely inconvenient! I got back to SFO 14 hours after the expected time! WHY don't you guys manage your connections better?? I am never flying Etihad again!"
Nevýhody: "Never got here! First foight never left."
Výhody: "Good entertainment options although the screen/controller seem outdated and unresponsive. I would suggest not shutting off the entertainment while on the ground or too early (shut off an hour before landing)"
Nevýhody: "My biggest complaint would be that we waited on the plane for over an hour and a half in Mumbai for late passengers. This caused a ripple effect which made us miss our arrival spot and have to wait an additional 30 min on the plane once we landed. You should never make 400+ people sit on an airplane for 2 additional hours (for a 3 hour flight) because a few passengers did not plan well and were late. That logic was insane to me and incredibly frustrating. That is my only complaint that would actually make me think twice about flying Etihad again. The crew seemed annoyed anytime I'd ask for water. A more western food option would be nice rather than just 3 options of rice and curries. Also the food timing did not line up well (eating fish at 9am)."
Výhody: "A380 is the definition of comfort. Comfortable seats."
Nevýhody: "Airline should consider discounting the tickets in the last row as they are not recliners. Cramped for space."
Výhody: "First time on Etihad. Would definitely fly them again if possible"
Výhody: "I am vegan and I got 3 out of 4 vegan meals. The food was good."
Nevýhody: "The seats did not recline well. The crew was somewhat less communicative/engaging and one crew member was very military like."
Výhody: "All flights were on schedule and reached on time. I have got good price with Kayak. In Flight hygiene was good. Food was good."
Výhody: "Give more food options"
Nevýhody: "Food was not good. A meals was served only 12 hrs apart. There are jnternational travellers who feel hungry in between and airlin needs to be considerate of it."
Nevýhody: "Food-- only once tea was. served during 15 he flight. A one rupee worth salt biscuits and two rupees worth popcorn was served..ridiculous. The quantity is very less. No fruits or yogurt at all. And only half cup water at a time. Ridiculous"
Výhody: "I did receive my bag, even I reserve business class."
Nevýhody: "I did receive my bag, even I reserve business class."
Výhody: "Crew are nice and friendly with huge smiles on their faces. They are happy crew and make their clients happy pessengers. Great service :) We will fly with Etihad again."
Nevýhody: "My screen doesn't work. Plane is bit old. Lavatory is smelly."
Nevýhody: "5 hours of delay , change in gate ."
Nevýhody: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."
Výhody: "Timeliness of flight departure arrival"
Nevýhody: "Food was of poor taste and quality on Etihad. Jet airways food good. Eye patch made of material that smelled strongly."
Delayed flight, uncomfortable seats, food (sandwich) was mediocre
Výhody: "Amazing crew,spacious seating and great service."
Výhody: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
Nevýhody: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
Výhody: "Crew, food and seat were all perfect."
Nevýhody: "The plane was very very cold."
Nevýhody: "The food ahould be better"
Nevýhody: "The crew are extremely rude"
Nevýhody: "FlyDubai has really uncomfortable seats!"
Nevýhody: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Výhody: "There was nothing to like in this flight. Terrible experience!!!"
Nevýhody: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Výhody: "Ground staff and cabin crew."
Nevýhody: "Flight was over 3 hours late. No reasons provided"
Výhody: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Nevýhody: "Nothing really."
Výhody: "Seats with extra leg room were good"
Nevýhody: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Výhody: "Absolutely nothing"
Nevýhody: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"
Výhody: "Perfect crew"
Nevýhody: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Výhody: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Nevýhody: "The little kid behind me who kept kicking the seat back."
Nevýhody: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
Nevýhody: "See above"
Výhody: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Výhody: "Friendly flight crew!"
Nevýhody: "Rough landing"
Výhody: "Flight was smooth"
Nevýhody: "Behave of cabin crew. They are very biased and racist"
Výhody: "Price was good."
Nevýhody: "The delay on our way to Dubai."
Nevýhody: "Screen not working. 7F"
Výhody: "Plane was under half full"
Nevýhody: "Boarded on time but sat on the ground over an hour with delay. Food not an option, no water"
Nevýhody: "no screens bad AC bad food"
Výhody: "Average flight and service."
Nevýhody: "Unfortunate that my FlyDubai checked in luggage from Skopje to Dubai was not transferred onto my connecting Qantas flight. I will be disappointing if not recovered."
Výhody: "crew outfits"
Nevýhody: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Výhody: "the crew outfits"
Nevýhody: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Výhody: "relatively clean"
Nevýhody: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Výhody: "I made it to my destinations (Amman and Dubai) safely."
Nevýhody: "- Airport check-in line was ridiculous. Only two Fly Dubai agents working (1 for regular people and 1 for the crew) - Had to take a shuttle to board the plane. The plane wasn't ready/clean. Had to wait on said bus, packed like sardines for another 10-15 minutes. - Agents in Amman arrived late to the check-in desk and fumbled around for at least 10 minutes finding paper/logging-into the system etc. - MANY Customers stood up WAY before the pilot signaled it was safe. This has to be a safety regulation/problem. Flight attendants did nothing. - The screens/entertainment system on the flight didn't work. Absolutely useless."
Výhody: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Nevýhody: "No refreshments. No television."
Výhody: "No entertainment or beverages served."
Nevýhody: "It took too long to board"
Nevýhody: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Výhody: "Nothing at all."
Nevýhody: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Výhody: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Výhody: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Nevýhody: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Výhody: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Výhody: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
Nevýhody: "لا شي"
Výhody: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
Nevýhody: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
Nevýhody: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Výhody: "Staff was great, food and drinks were good,"
Výhody: "Nothing at all"
Nevýhody: "No food or beverages. So tight airplane"
Výhody: "I got to my destination on time."
Nevýhody: "The cramped, uncomfortable seats. The cold, non-engaged staff."
Výhody: "Comfort, professionalism, food"
Nevýhody: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
Nevýhody: "Delayed for nearly 4 hours, no reason given, no staff visible to talk to, nothing offered to us."
Výhody: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Výhody: "The crew were very nice and supportive"
Nevýhody: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this.
Nevýhody: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."
Nevýhody: "Just perfect and on time"
Výhody: "Service, food and entertainment."
Nevýhody: "Comfort. Flight was cramped."
Nevýhody: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Nevýhody: "4 hours late - no communication Rude flight attendants"
Výhody: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Nevýhody: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Nevýhody: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Výhody: "No different than other airlines as far as airplane goes. Crew was OK."
Nevýhody: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Výhody: "The price"
Nevýhody: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Výhody: "The flight was very uncomfortable and dirty"
Výhody: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Nevýhody: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Nevýhody: "The set it was so bad"
Výhody: "Cheap price with basic seats but all in good order and plenty of leg room"
Nevýhody: "The check in processes was very very slow"
Nevýhody: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Výhody: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Nevýhody: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Výhody: "The first leg of my trip was good."
Nevýhody: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Nevýhody: "Food is not for free"
Nevýhody: "They stole my money"
Výhody: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Nevýhody: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Výhody: "The price"
Nevýhody: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Nevýhody: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Výhody: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Nevýhody: "The boarding process was unorganized and a bit frustrating."
Nevýhody: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Výhody: "You get what you pay for, nothing more and nothing less."
Nevýhody: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Nevýhody: "My bag did not arrive"
Výhody: "The flight was delayed, presumably due to weather conditions"
Nevýhody: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."
Výhody: "Crew was very nice. Seats were comfortable."
Nevýhody: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Výhody: "Way and take two taxi Please write in the mail In big laters the terminal"
Výhody: "Reasonable drink choices"
Nevýhody: "Where is ayran?!"
Výhody: "Efficient and polite crew, nice flight, nice take off and landing."
Nevýhody: "Delayed for 30 minutes."
Výhody: "I couldn't register in advance my second suitcase as their online system was not working. 10kg became 110.-CHF. All infos are in Turkish, it should be easier to change language from the main page. Water on board 2 and Coffee 3 euros. At the end, the price ended as expensive as a direct flight and good service from any airline."
Výhody: "Quick flights"
Nevýhody: "Long layover in inexciting airport Long, congested lines to board planes"
Výhody: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Nevýhody: "I want to make change flight but they where not helpful"
Výhody: "The seats are not narrow."
Nevýhody: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"
Nevýhody: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Nevýhody: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Nevýhody: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."
Výhody: "Plane is ok, clean, good condition"
Nevýhody: "Almost no service. Cheak in took 2 hours!"
Výhody: "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Nevýhody: "All food is for purchase. No in-flight entertainment."
Nevýhody: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."
Výhody: "Flight delay was for 50 minutes..."
Nevýhody: "Respect you flights timing.."