I was not boarded because i was positive on my pcr test
Everything was great, thank you.
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
The flight was delayed for almost two hours. We had to wait in the bus before boarding for 30’.
Výhody: "Professional and safe"
Nevýhody: "Better boarding (lines too long)"
Nevýhody: "Very very bad."
Výhody: "Crew were very professional"
Nevýhody: "The seats"
Výhody: "The flight was fine"
Nevýhody: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Výhody: "The food options were amazing and the wine was very nice!"
Výhody: "Boarding took forever and we were an hour late"
Nevýhody: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Výhody: "Absolutely nothing"
Výhody: "We had an eventless and safe flight and it was not too cold on the plane."
Nevýhody: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Výhody: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Nevýhody: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Výhody: "The cheap fares"
Nevýhody: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Výhody: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Nevýhody: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Výhody: "The seat not so comfortable but good"
Výhody: "Friendly crew"
Nevýhody: "Long check-in lines Seats uncomfortable"
Výhody: "The crew was so helpful and nice"
Nevýhody: "I was happy with everything"
Výhody: "Kind stevards clean plane no delay"
Nevýhody: "More comfortable seats but this is low cost company :)"
Výhody: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Nevýhody: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Výhody: "Service, smiling and attention to details."
Nevýhody: "No kosher food."
Výhody: "All and all great value for the money"
Výhody: "The price"
Nevýhody: "The check in was not opened on time The bordibg was not possible on time"
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Nevýhody: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Výhody: "Cheap flights, priority boarding."
Nevýhody: "No meal included, no entertainment provided"
Výhody: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Výhody: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nevýhody: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nevýhody: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Výhody: "Space. Priority Boarding"
Nevýhody: "Strong bad smell. One hour late for departure."
Výhody: "Excellent pilot"
Výhody: "Quick to board, smooth take off and landing"
Nevýhody: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Výhody: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Nevýhody: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Výhody: "The staff and flight were top knotch . Could not fault them ."
Nevýhody: "Nothing to dislike ."
Výhody: "Standard service , even was late come almost in time"
Nevýhody: "Was a bit late"
Nevýhody: "hot on the plane"
Nevýhody: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Nevýhody: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Výhody: "It was quite good at boarding, quick and efficient (from/to)."
Nevýhody: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Výhody: "Non stop"
Nevýhody: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Výhody: "Flight attendance service was great and smiley"
Nevýhody: "Nothing much"
Výhody: "No food or entertainment on this flight,"
Nevýhody: "I found the luggage allowance confusing"
Výhody: "Friendly staff members"
Nevýhody: "They didn't have blanket and it was very cold.."
Výhody: "The weather was nice."
Nevýhody: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Nevýhody: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Nevýhody: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Výhody: "only good for short flights....the price.."
Nevýhody: "not comfortable seats"
Everything was smooth and fine.
Nevýhody: "The crew can be nicer"
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Výhody: "Direct flight"
Nevýhody: "Our suitcase were lost"
Výhody: "That the place reached safetly to its destination"
Nevýhody: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "No good things to say about this flight or booking."
Nevýhody: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
Výhody: "Absolute nothing!"
Nevýhody: "Delays and no information given about gate change. A mess"
Výhody: "The crew was very warm and the seats had great room."
Nevýhody: "There was no entertainment."
Nevýhody: "An hour delay for take off, we were trapped in the plane"
Nevýhody: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "They charge Hugh fees for everything. Didn’t even bother to offer water inflight. There absolutely osavings"
Výhody: "Very efficient."
Nevýhody: "Long line; small seats."
Výhody: "The staff did the best they could with what they had I think"
Nevýhody: "The boarding was chaotic and slow. The flight was delayed. Never a fan of having to pay for even just water (especially after an hour on the tarmac waiting to take off)"
Výhody: "Crew was great."
Nevýhody: "Carry on policy. They should just make everyone check bags at ticketing ans save us the drama of doing it at the gate."
Výhody: "I like checking the carry on bag"
Nevýhody: "I paid twice for 1 bag"
Výhody: "The landing"
Nevýhody: "All, my wife needs a glass of water to take a pill and she was refused."
Výhody: "There is a lady at the gate before we board the flight from rome (FCO) to tel aviv who is particularly nasty. She scrutinized and had every single person on line put their bag to be measured. She even did that with small back packs!!! Unfortunately for HER nobody had to pay extra for luggage!!! It is really the attitude. i paid a lot of money for my flight as much as a regular fligh neary $400 and yet I was still NOT allowed to take luggage. Its ridiculous!!! Had I booked with a regular airline, I would have paid similar fees and have a bag to put on the plane . Its time that Ryan air stop taking advantage of people and allow some luggage just like everyone else does. It doesn't have to be 50 lb but it can be a few pounds!!!"
Výhody: "the cost"
Nevýhody: "Boarding was late in 30 min."
Nevýhody: "Things that went wrong; 1- gate switched at the last minute. 2- the flight departed 30 minutes later. 3. At boarding, as Americans, we were singled out and had to pay €50!! For our carry on. This was the third airline we in our European vacation. No one else was being asked and had bigger bags then we did. I told them that they had to be consistent with everyone that was going by to make sure that they also paid. But they didn't even bother to check People with European passports. We will never ever flight with this airline agin. We don't recommend it. The airplane was old. The seats were torn. And the landing was horrible."
Nevýhody: "Having to pay extra for everything!"
Výhody: "I ultimately got to my destination."
Nevýhody: "- Was charged left and right until I paid twice for my ticket. I even paid to get my boarding pass. - Boarding was a mess. Passengers were blocked in a hot area, then in the stairs for an hour before boarding - Flight was an hour half late - Flight crew was rude and systematically failed to resolve a seat assignment problem. They mocked a passenger instead of admitting they were wrong about not checking for the error in the seat assignment - More of an annoyance; Flight crew was constantly selling stuff, from drinks to cheap fragrance and scratch lottery cards. In summary, Ryan Air is a scam and an embarrassment to the industry."
Nevýhody: "We already paied "name change fee"100euro. But We had to charge 100euro again. I dont understand why they did"
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "My American friend and myself were flying Rome to Palermo. The boarding line was chaotic without any sense of order. The attendant had my friend and I make sure our baggage fit into their container, along with others. An Italian man who's bag was clearly wider, was let through free of charge. They asked my friend if she was Italian and when she responded in English they said she needed to pay the 55 Euro fee. The only other people who paid besides my friend and I was a family of four from England even though it was clear that other larger bags were let in. Save your frustrations and pay extra for a more professional flight!"
Výhody: "The Price"
Nevýhody: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
Nevýhody: "Despite meeting the required measurements, my friend and I had to pay for our carry on bags at the gate. We were told at the check-in that our bags were ok. This is unacceptable and cost an additional 110 Euros. There was zero flexibility, and our bags DEFINITELY would have fit. Additionally, there were others with same sized carry on luggage that were allowed to stow it in the overhead bins. The "money saved" with Ryanair is not worth the inconsistency or headache."
Výhody: "Not much after having to pay 200 extra euros"
Nevýhody: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "Worse experience I ever had with an airline in over 45 years of flying. They charge you if you don't check in online but it took me numerous attempts over a couple of days to check in. The website is horrible. I checked a bag online but when I got to the check in they had no record of it and I had to pay extra. If you are not an EU citizen you have to present a printed boarding pass. If you are traveling this can be difficult. That flight was over a half hour late and no explanation was given. It was an almost one hour wait for bags. I will never use this airline again."
Výhody: "Crew was great, flight was on time and arrived at destination early."
Výhody: "I liked nothing about the airline, the service was horrible everyone was rude . They changed time and gate with no notice as the entire flight was running around airport looking for flight/ help..."
Nevýhody: "Many adds and sales going on during flight"
Výhody: "Not much"
Nevýhody: "We were stuck on the plane for about 40 minutes after takeoff with no AC because they couldn't start the engines? I am not really sure if that was the reason they gave us zero communication..."
Výhody: "Boarding was very slow. I didn't understand why practically everyone was in line at least an hour before the doors opened, since we all had an assigned seat! On the way back from Rome they changed the gate 3 times up until 45 minutes before boarding. I had never experienced so many gate changes."
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Nevýhody: "They wouldn't consider a change in ticket. Nothing said that it was non-refundable. I had the wrong date and over the phone they simply said the tickets are non-refundable. Click"
Výhody: "the staff did their job and were accommodating. The plane brought me from Rome to Barcelona"
Nevýhody: "I purchased a ticket from Ryan air the night before my flight. My first Ryanair purchase. When I arrived at the airport they held my boarding pass until I paid an additional 45 euro for a process they call checking in. The checking in process allows them to require the customer to print their own border pass and enter identifying information at least 2 hours before departure, passing inconvenience to the customer for profit. The email that contains instructions for checking in provides first the confirmation number in bold letters, then a receipt of the purchase followed by a page of advertisements and sales offers. After scrolling past these solicitations one can find a link to checking in in fine print. So far, no other low cost airline I have taken abides by this practice. (Spirit, frontier, American, United, JetBlue, southwest etc.) The boarding process did not allow for efficient queuing causing a line to form that was a couple hundred meters long that extended down the main airport walkway. The final result was a delay of 45 minutes to 1 hour after scheduled departure time resulting in a delay of transportation to city center and any connections."
Nevýhody: "Over charged and charged for boarding pass"
Nevýhody: "They lost my baggage and 12 days later I still have no bag. The whole trip I had no clothes while trying to enjoy my vacation and had to endure the stress of having all of my things lost. When they filled out the missing claim report they had written down the wrong tag number. When contacting ryan air they have been no help and also their aviation services. I cannot even talk to anyone to change the number. I am disgusted at how I am being treated in this whole process and this is the most unacceptable thing I've ever been through."
Nevýhody: "Poor choice of food"
Výhody: "My experience was terrible from the beginning of it to the end."
Nevýhody: "They have the worst customer service. Though we checked in advance and arrived nearly 3 hours prior to our flight, we still struggled to have a smooth flight experience, their communications skills and attitude is unprofessional. They pick and choose who they want to assist with manner & respect. It's my first flight with them & it couldn't have been any worse. Their carry on policy was radiclious! I had the smallest carry on than any one in that flight, but my bag had hard corners & I didn't want to squeeze it into their measurement to avoid damage, but they wouldn't listen or even try to comprehend as I try to explain to them. They seem to upset almost all the passengers on that flight. Their boarding process was very an organized & untimely. Unfortunately I have two other flights booked with them and if I had time and if it wasn't so expensive to book last minute flights, I wouldn't histate to cancel it and fly with different airlines."
Nevýhody: "There is nothing include in the price other than your seat. If you have luggage its an extra wich wasn't specified when I booked the flight. For water or coffee you have to pay on the flight... No wonder they say they are cheap"
Výhody: "Flight was fine; took off almost on time and landed fine. Service was cordial"
Nevýhody: "Not used to flying this airline. Their business practice calls for 45 euros/passenger check in fee if not done online prior. With 4 of us traveling, that just added 180 euros. Then, one of our carry-ons was deemed too big, had to be checked-in for another 50 Euros. The flight was not full and the carry-on could have easily fit in the cabin where there was plenty of space left. Overall the staff felt sorry, knew it was an expensive proposition to just have a piece of paper (i.e. boarding pass), and late checked in suitcase. We will certainly avoid Ryannair all we can when traveling in Europe next time around."
Nevýhody: "Ticketing staff was terrible at Rome (FCO). We were on vacation so couldn't print our boarding passes at home and the online check-in was not working on our mobile phones so we sat in line with our luggage to where we thought we would be able to print our boarding passes and check our luggage / pay for any weight overage (just like LAX or any other airport). The woman at the counter rudely told us she couldn't help us and to get in a completely different line to A) pay for our luggage, but B) charge us $15 each to just to PRINT our boarding passes. To top that off she measured our luggage at X weight and told us to go pay for that and when we returned (20 min later) she not only had weighed our luggage wrong, she insisted we get back in that same line and pay for the overage that SHE complete weighed incorrectly. On top of that, we weren't able to print our boarding passes at the counter she suggested and she became increasingly more stubborn. Finally, after repeated attempts to have this woman help us, she relented and printed our boarding passes out and sent our luggage through. We made our flight (even after she told us the wrong gate too) but barely and not without sprinting through the airport to make up for lost time she had cost us by not doing what she could have done right from the start. NEVER EVER EVER AGAIN WILL WE BE FLYING WITH THEM. Low fairs = even lower experience. Grade: F"