Výhody: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Nevýhody: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Výhody: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Výhody: "Seats are big as old plane"
Nevýhody: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Výhody: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nevýhody: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Nevýhody: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Výhody: "Quick boarding. Great entertainment system Good staff"
Nevýhody: "Not comfortable seats"
Výhody: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Nevýhody: "No negative points"
Výhody: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nevýhody: "would like regular water bottles to be available for drinking"
Výhody: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Výhody: "Crew very friendly"
Výhody: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nevýhody: "Cabin little bit cold"
Nevýhody: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Výhody: "Everything From the food to the drinks to the comfort"
Výhody: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Nevýhody: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Nevýhody: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Výhody: "Very good service"
Nevýhody: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Nevýhody: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Výhody: "Great service and comfort."
Nevýhody: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Výhody: "business seats were excellent"
Nevýhody: "all was good"
Výhody: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Výhody: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Nevýhody: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Výhody: "Modern Aircraft , good seat ,Crew friendliness"
Výhody: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Výhody: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Nevýhody: "Not much. This airline is up there with the best."
Výhody: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Výhody: "Food was ok"
Nevýhody: "Entertainment system are old age and poor quality TFT screen"
Výhody: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Nevýhody: "Nothing! Best daytime flight to europe! And home before midnight"
Výhody: "Again very friendly and efficient service ."
Výhody: "Crew was friendly and whole on ground process was efficient."
Nevýhody: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Výhody: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"
Výhody: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Výhody: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Nevýhody: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Nevýhody: "Old planes and screens."
Výhody: "Sound sleep"
Výhody: "Friendliness of crew"
Výhody: "Everything else was good"
Nevýhody: "Old aircraft with tired looking seats."
Výhody: "No fuss flight but lacking that something extra"
Výhody: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Výhody: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Nevýhody: "Beware of babies on board."
Výhody: "Arrival in Canberra was excellent."
Nevýhody: "Horrendously uncomfortable business-class seat for a redeye flight."
Výhody: "We love travelling Singapore Airlines and always try to travel with them if we can"
Výhody: "It's good that they have vegeterian options"
Nevýhody: "Indian food was stale"
Výhody: "The vouchers at the airport enabling us to have a shower just lovely"
Nevýhody: "Enterntainment average on last flight and seats were hard."
Výhody: "Veruy efficient"
Nevýhody: "Being on time"
Výhody: "Great staff"
Nevýhody: "Food and service about drinks limited unfortunately"
Nevýhody: "All good"
Nevýhody: "why did they take my blanket and headphones 1 hour before we land?"
Výhody: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Nevýhody: "Less confusing controls on the equipmentl"
Nevýhody: "Scrambled eggs breakfast was more like a mousse and had no texture"
Výhody: "Crew was amazing and meals were perfect."
Výhody: "In flight entertainment was excellent"
Nevýhody: "My first flight the seat was towards the back and was smaller than others."
Výhody: "A380s are good aircraft. Emirates entertainment is second to none ."
Nevýhody: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
Výhody: "Crew were excellent"
Nevýhody: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Výhody: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Nevýhody: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Výhody: "On time boarding . Crew was helpful"
Nevýhody: "Food was not satisfactory"
Výhody: "Friendly staff at boarding and on flight. Very attentive."
Nevýhody: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Nevýhody: "Far too low temperature settings"
Výhody: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
Výhody: "What I like is the food served, the entertainment, and the toilet."
Nevýhody: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
Výhody: "Ease of checkin"
Nevýhody: "Delayed take off Delayed baggage retrieval’s"
Výhody: "Good selection of movies and special menu for the festive season."
Nevýhody: "Slight delay on the tarmac."
Výhody: "Flight was quite empty and boarding was swift and easy."
Výhody: "Crew were friendly"
Nevýhody: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."
Výhody: "Good inflight entertainment"
Nevýhody: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Výhody: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Nevýhody: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."
Výhody: "Nice airport"
Nevýhody: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Výhody: "Polite staff and professional."
Nevýhody: "I was asleep so I did not get my arrival card from the crew when landing in transit in Yangon"
Výhody: "The food and service. Toilets are clean"
Nevýhody: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
Výhody: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Nevýhody: "In flight entertainment could have more recent movies."
Nevýhody: "Seat a little uncomfortable even with mattress. Food not great."
Výhody: "I liked everything :) And the stuff was great I really enjoyed it ;)"
Výhody: "Crew were lovely"
Nevýhody: "Insufficient vegan option"
Výhody: "I like the food , yummy"
Nevýhody: "I was in window seat. When serving food and beverages crew didn't give much concern."
Výhody: "they serve and ask what it needs to like with smile; thanks for all of anyways."
Výhody: "The plane were newer. Larger monitor."
Výhody: "Everyone was very plesant. The flight dinner was tasty."
Nevýhody: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"
Nevýhody: "The touchscreens on the 777s were a bit unresponsive."
Nevýhody: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"
Výhody: "Upgraded to Business Class. On a A380 its really significant."
Nevýhody: "The crew was abit too talkative during non-service."
Výhody: "Food was ok"
Nevýhody: "Smallest leg room ever"
Výhody: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Nevýhody: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."
Nevýhody: "The crew was very impolite."
Výhody: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Nevýhody: "Baggage took almost 2 hours to get out at return destination"
Nevýhody: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."
Výhody: "The media system was great. I enjoyed the food and the crew was very nice."
Nevýhody: "Slow cleanup after food service."
Výhody: "I flew from Nairobi to Dubai and then to New York. Very pleasant crew, beautiful plane inside and out, excellent food in the plane. Overall a very pleasant experience. Also the Airbus 380 is just superb. Such a big bird that one."
Nevýhody: "I am personally opposed to entertainment. I see it as the devil and the world's substitute for true joy that is only found in God as he is revealed in Jesus Christ. So it is sad for me to see all the entertainment centered culture. It shows itself very much in the plane. Everyone with a screen infront of them to keep them entertained. Headphones to cut you off from the fellow next to you. Some very rotten movies on there too."
Výhody: "We love Emirates. The previous flights and crew have been amazing. Most likely due to the plane only being half full. However the service, food, comfort and entertainment are the best I have ever experienced. The staff when able are more then helpful. They are friendly and engaging. The baggage allowance is amazing as well."
Výhody: "The staff was amazing. Honestly much better than our other 3 emirates flights this trip. Those were ok but this crew went above and beyond. I was 20 weeks pregnant and they constantly checked on me, making sure I was comfortable, even offering some fruit to make sure my blood sugar was ok after noticing I couldnt stomach the regular meal."
Nevýhody: "More turbulence than usual... but they warned us about it and I know it was beyond their control. Also, the gate change in the airport was pretty rough, but that was more of a Dubai issue than Emirates. Still, it was a long way for a jetlagged pregnant woman to walk and there was no assistance available. Whenever we passed a transport car the driver was busy on their cell phone and uninterested in offering a ride."
Výhody: "Variety and choice of media entertainment was superb. Enjoyed the food and service."
It’s difficult to understand whether it is quatar airlines or Indigo Airlines
Výhody: "Good crew. Nice flight. Newer equipment."
Nevýhody: "The transfer process was a little burdensome."
Výhody: "attentive crew. comfortable seating. good food options"
Výhody: "Very pleasant and comfortable flight."
Výhody: "All okey except earphones issue .. doesn’t works to be connected"
Výhody: "Food and being ontime"
Nevýhody: "Seats are too hard"
Výhody: "The crew was friendly and helpful."
Nevýhody: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Výhody: "Crew was awesome"
Nevýhody: "Food quality need to improved"
Nevýhody: "Toilets needs air freshener as so many passengers use them."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Great service & very comfortable lie flat business class seat for this red eye flight."
Výhody: "Boarding was very smooth."
Nevýhody: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Výhody: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Výhody: "Entertainment, crew was very hard-working."
Nevýhody: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Výhody: "Good attention from cabin crew and good food"
Výhody: "Staff was reasonable"
Nevýhody: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."
Výhody: "Good movie selection, very friendly crew"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Nevýhody: "The changed the time of flight had to wait airport for 5 hrs"
Nevýhody: "The food was horrible"
Nevýhody: "Chairs a little too small for long flights...."
Výhody: "The flight attendants are always friendly and helpful"
Výhody: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Nevýhody: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Výhody: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Nevýhody: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Výhody: "Plane, crew, boarding"
Nevýhody: "Coach class is not for long haul flights"
Nevýhody: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Nevýhody: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Výhody: "Flight was very comfortable and a pleasant ride"
Nevýhody: "food service could be a bit more prompt"
Nevýhody: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Výhody: "Food and entertainment"
Nevýhody: "There was a rude counter staff when we checked in in Singapore."
Výhody: "Excellent service everyone was generous"
Výhody: "Great personnels!!"
Nevýhody: "Overall nothing but great Service!!"
Výhody: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."
Výhody: "Amazing airline with excellent crew and ground staff ever willing to help!"
Výhody: "The airplane was spacious."
Nevýhody: "The omelette was too tough."
Výhody: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Nevýhody: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."
Nevýhody: "Was denied boarding."
Výhody: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"
Výhody: "Friendly crew Good choice of food and beverage"
Nevýhody: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Nevýhody: "No entertainment"
Výhody: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Nevýhody: "Would prefer more options on they entertainment menu."
Výhody: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Nevýhody: "The headphone jack on my entertainment system was defective."
Výhody: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Nevýhody: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"
Nevýhody: "Flight was delayed"
Nevýhody: "Flight got delayed and missed short connection in Doha. Had to fly to JFK instead. No compensation."
Výhody: "Brand new plane, everything clean and working, crew friendly, smooth flight"
Výhody: "Excellent service in flight"
Nevýhody: "If you have issues during the booking or pre-flight stage Qater Airways isn't always customer friendly. It's a bit hit and miss based on the customer service agent who picks up your call."
Make the boarding gates closer to the main concourse it took ages to walk there.
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Turkish got us on board although our incoming flight was delayed."
Nevýhody: "Food of poor quality and possibly unhygienic as I developed tummy problems."
Výhody: "Best service, food, seats, space, amenities."
Nevýhody: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."
Výhody: "Good food, comfort seat"
Nevýhody: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"
Výhody: "Nothing much to shout about this flight. It got there safely?"
Nevýhody: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Nevýhody: "Seats were cramped for an international, 10 hour flight"
Výhody: "Good movie selection and food, crew were very friendly."
Nevýhody: "I felt very cramped in my seat and it was hard to not slide out or to the side."
Nevýhody: "Delaying without notice and luggage lost"
Výhody: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Nevýhody: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Výhody: "Services and quality of food"
Nevýhody: "Bit warm the plane"
Výhody: "Hello there, so question about my trip beck to USA from Georgia, good is that I am beck in USA"
Nevýhody: "this is what you will not like, Time and Timing, no limits and no frames, they can change everything in your flight, change date of arrival,, change Sit number which you already know that is yours, and so on and so on, not enough ???"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "Bad cold food. Crowded. Hi"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Excellent customer service, crew always helpful and glad to please."
Nevýhody: "Atatürk airport link too confusing and decreased my flight experience"
Výhody: "The food is great and so is the entertainment system."
Nevýhody: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Výhody: "Cabin crew good, professional Entertainment USB charger"
Nevýhody: "Delay with no communication and no apologies Business seats not comfortable, limited space between seats"
Výhody: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Nevýhody: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."
Výhody: "The food! So much food that at one point they were bringing more things and i just looked at them like are u crazy? It was tasty and warm."
Nevýhody: "I liked everything."
Výhody: "The food is imazing"
Nevýhody: "40mins rotar"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Food is better than most and the personal touch screen entertainment center is top notch"
Nevýhody: "When the person in front of you lounges back it's near impossible to eat your food or see the screen comfortably"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Nevýhody: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Love the entertainment choices, behind able to watch while seasons of TV shows, new movies. Makes the time pass easily."
Nevýhody: "When you are doing a long flight, you don't want fruit to be the only choice for dessert. It's hard enough being gluten free but to find that nearly every airline just thinks that fruit is acceptable is disappointing. They did provide a gluten free bread roll rather than the usual rice cakes but on two recent legs, didn't heat it. When I told the flight crew the second time that it is inedible when not heated, he was great and said he would do that. And it is nice to eat grilled vegetables which are delicious but sometimes particularly on a long flight, a bit more variety is needed. Turkish Airlines is excellent but fixing this would make it great."
Nevýhody: "They lost my baggage.i got 7lb of red caviar .My red caviar deteriorated.i spend 50$ per lb which is 350$ total and Turkish airlines agents didn't help me find my luggage .in the end they pay only 100$ back for my caviar even when i tald them that i spend 350$ total . It is was Flight from Chicago to Ashgabat"
Výhody: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Nevýhody: "Nothing! Everything was perfect!"
Výhody: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Nevýhody: "Touch screen did not always work."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Nevýhody: "Seat was small and squeezy. More variety for food needed."
Nevýhody: "Not on time. Missed my connecting flight. and my luggage did not arrive at my final destination."
Výhody: "Loved all around."
Nevýhody: "I loved it."
Výhody: "Entertainment, comfort"
Nevýhody: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"
Nevýhody: "The food caused food poisining"
Výhody: "The food and service, generally, were all quite good, as I have come to expect from Turkish Airlines. Turkish Airlines remains my preferred airline for all travel."
Nevýhody: "The server handling my section of the aircraft seemed slower and less experienced, but this did not have a significant impact on my experience. The temperature in the cabin seemed to fluctuate quite a bit and my entertainment screen froze and seemed to shut down halfway through the flight."
Výhody: "Very friendly and attentive flight personal. Meal was excellent. Although a flight passenger is able to order a special meal, like vegan/vegetarian, etc. I was too late with that and still received a almost vegan meal."
Výhody: "terrific in every way; precision, kindness, style, food, great atmospere"
Výhody: "lots of leg room good food"
Economy seating is miserable and you are treated like "untouchables"
Nevýhody: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."
Výhody: "Loved that each flight I took, there were meals provided."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "S380 nice plane"
Nevýhody: "Food lousy Late leaving Singapore caused much difficulty"
Výhody: "It was a new plane."
Nevýhody: "Cleanliness - there was a pretzel and part of chewy bar between seats. There was no water service on this flight of 12 hours plus. There was no option of vegetarian meal either for dinner or breakfast. I did not want any special meal. There is always choice of vegetarian meal."
Nevýhody: "delay could be complimented by faster speed"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"
Výhody: "Crew was OK, seat was comfortable"
Nevýhody: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"
Výhody: "Crew was nice. I will go again with Lufthansa."
Výhody: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."
Výhody: "Staff were excellent. Helped me with storing my insulin in the fridge."
Nevýhody: "Departing the plane into steps to z bus carrying heavy bags with no help."
Nevýhody: "2 hours Delayed and operated by United ..."
Výhody: "One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism."
Výhody: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "The meals were very good!"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Flight went smoothly with no issues or problems. Flight attendants were nice & helpful Thank you"
Nevýhody: "The only thing I could complain about was the tv screen wasn’t working & attendant tried to fix but the headphones never worked,"
Výhody: "How smoothly everything ran"
Nevýhody: "Drinks served from glasses on a tray. I would have preferred an individual bottle of water."
Nevýhody: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."
Nevýhody: "Cos it's terrible on lufthansa"
Nevýhody: "I haven’t received my luggage and I have been in Mumbai for almost 3 days!!! I have to buy new clothes and plenty of toiletries, I have only had 1 phone call from the airline to tell me my bags never left SFO!!! Wtf!"
Výhody: "I travel in so many airline but lufthasen is very good airline i want to travel again"
Výhody: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Nevýhody: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Smooth flight"
Nevýhody: "Movie selection is very limited"
Výhody: "The Staff"
Nevýhody: "Walk from gate extreme"
Nevýhody: "THE LATE HAPPENED FROM MONTREAL TO TORONTO 1:30 HOURS WITHOUT CUP OF WATER WAITING IN THE PLANE"
Výhody: "the seats are comfortable, food is good and service is better than most"
Nevýhody: "That it took a while to get on plane because of security but thats how it goes"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "The connecting times between the flights was very tight. Especially as the line for the passport check in Frankfurt was so long. And then the gate was so far away. A mad dash. Stressful."
Výhody: "Crew was great"
Nevýhody: "The flight was late, They kept us in the plane for 20min And bagages are delay...."
Výhody: "The caring of the air hostesses"
Nevýhody: "The space was very limited"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "La tripulación muy amable y la comida muy buena ."
Výhody: "Even though the flight lasted 12 hours, it was enjoyable. I feel like the crew put the best effort in order to make passengers feel comfortable. They served two meals and two snacks. Beverages were distributed many times. The leg room and the entertaining system were great. I would love to take another flight with this company in the future."
Nevýhody: "I cannot think of anything."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "Its an A380 so nice and new"
Nevýhody: "The entertainment system had a horrible interface with touch screen that didn't work well, and had to move seat because audio jack was faulty"
Výhody: "Upgrade because of delay, escort to airplane, baggage service"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "The flight was very good."
Výhody: "Very comfortable plane"
Nevýhody: "My wife's request for gluten and lactose free meals was forgotten so she could not eat much of what was available"