Nevýhody: "I received a scam ticket. I could not board and had to use another airline and flight website to find another ticket."
Výhody: "Economy was surprisingly comfortable. Boarding and deplaning were very quick."
Nevýhody: "Not a ton of movies to choose from. Enough, but less than most domestic US flights."
Výhody: "I like the spirit of Christmas in some of the staff."
Nevýhody: "Board people by section instead of a madsive line."
Nevýhody: "The Entertainment screen could have been larger."
Výhody: "Professional and friendly crew"
Nevýhody: "Food quality from Jakarta is bad"
Výhody: "Crew and service were outstanding!"
Nevýhody: "I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters."
Výhody: "Seating and service"
Nevýhody: "Flight to Haneda airport not Narita"
Výhody: "Lots of Leg room"
Výhody: "The crew was absolutely amazing!"
Nevýhody: "I think everything was amazing"
Výhody: "Good efficiency for boarding an good in air entertainment"
Nevýhody: "Delayed for an hour while already boarded"
Výhody: "I like the guy who’s checking me in he’s very kind."
Nevýhody: "This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight"
Výhody: "Polite crew, got our selected seats, clean"
Nevýhody: "WiFi didn’t work"
Výhody: "We had a 4,5 hours delayed.. :("
Výhody: "Polite friendly and attentive Staff. From checking in to inflight."
Výhody: "Awefull I did get to use my ticket"
Nevýhody: "Japan could have helped me change my name in my reservation to match my passport"
Výhody: "Everything was great except for how warm it was. It may be seasonal?"
Nevýhody: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."
Nevýhody: "Everything was great!"
Nevýhody: "Selections of movies"
Výhody: "The Flight staff are very professional. The food and service were excellent."
Nevýhody: "The only downside was the long layover (7.5 hrs) in Narita airport."
Nevýhody: "I wasn't able to pre-select my seat."
Výhody: "The meals. The attention to service details. The seats are better."
Nevýhody: "Ticket reservation follow up."
Výhody: "The customer service overall was really good."
Nevýhody: "The food always messes up my stomach, where the whole day after I can’t eat anything"
Výhody: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Nevýhody: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."
Výhody: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Výhody: "It was pretty comfortable for a 14hour flight and all the flight attendants were super nice and very helpful. Different then most airlines in my opinion. Next time I go to Japan it will be with Japan Airlines no doubt!"
Nevýhody: "The only thing I didn't like Was leaving the plane."
Výhody: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Nevýhody: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Výhody: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Nevýhody: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Výhody: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
Výhody: "As expected from JAL, the flight was amazing in every way. The food (the Japanese meal) was not typical airline food, it was actually very good. The courtesy packets had many useful items including eye refreshers, lip balm, and the bathrooms were kept very clean and stocked with both mouthwash and toothbrush/paste. All together as flawless and comfortable an experience as possible on a commercial carrier."
Nevýhody: "There was nothing I didn't like, but if I could make a suggestion it would be to offer a larger selection of movies and shows on the long-haul flights. Also the cabin twmperature was a bit too warm but I understand that might vary from flight to flight."
Výhody: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Nevýhody: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."
Výhody: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Výhody: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
Výhody: "The seats were very comfortable, the staff were friendly"
Nevýhody: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Výhody: "Staffs areattentive"
Nevýhody: "Chair space so limited"
Výhody: "Fast boarding and wonderful staff."
Nevýhody: "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
Nevýhody: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
Výhody: "Everything, from booking till landing"
Výhody: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Výhody: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Nevýhody: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Výhody: "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."
Výhody: "The ground crew in HKG airport was really helpful."
Nevýhody: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."
Výhody: "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
Výhody: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Nevýhody: "I wish they had a larger movie selection, but they had most "New Releases"."
Nevýhody: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Výhody: "A quiet, quick and on time flight in a small plane with a competent crew - just as expected!"
Výhody: "full service"
Nevýhody: "long flight"
Výhody: "Flight attendants are really kind and patient."
Výhody: "Very polite and fast service, international Languages"
Nevýhody: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
Výhody: "Clean plane and comfortable seats."
Nevýhody: "Complementary snack to go with free beverage."
Výhody: "Excellent cabin crew."
Nevýhody: "No in-flight entertainment, economy seats are narrow."
Nevýhody: "the seats are not reclined, not comfortable at all"
Výhody: "Crew was very friendly and the service was reasonably good."
Nevýhody: "Seats were not very comfortable."
Výhody: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Výhody: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Nevýhody: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Výhody: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Nevýhody: "Movie catalog needs to be expanded"
Výhody: "Service, crew, punctuality, plane, seats"
Nevýhody: "Food, cold coffee and tea."
Výhody: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Výhody: "Everything on time"
Nevýhody: "no outlet to charge phone"
Výhody: "Food and services were great"
Nevýhody: "There were not a lot of selections on the TV."
Výhody: "Flight attendants were incredible!"
Výhody: "comfortable seats"
Nevýhody: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
Výhody: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Nevýhody: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."
Výhody: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Výhody: "Service and crew were good, very kind and accommodating!"
Nevýhody: "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
Výhody: "The crew are so courteous and helpful."
Výhody: "Excellent service."
Výhody: "All the service was good."
Nevýhody: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Výhody: "The quality of your aircraft. Clean, modern, plenty of leg room."
Nevýhody: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Výhody: "It was fast and the crew got right to it as far as take off and getting home."
Výhody: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Nevýhody: "Didn’t care for the food nor movie choices."
Výhody: "The staff is very nice."
Nevýhody: "The exonomy seats."
Výhody: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Výhody: "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
Nevýhody: "The food met airline standards, which are generally pretty low."
Nevýhody: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Výhody: "Comfortable seats, very friendly staff."
Výhody: "Same thing"
Nevýhody: "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."
Výhody: "I like the nice and warm service from the crew"
Nevýhody: "Food can be more variable but overall its oke"
Výhody: "Flight left on time, service is good and also good entertainment options. Food is a bit so-so frankly but not bad."
Nevýhody: "They take a long long time to let economy class deboard on arrival even after the doors are open. Biz get off first naturally but the staff are sometimes chatting to them for a rather long time."
Nevýhody: "Width of the seat for me was bit tight when in a flat bed position."
Výhody: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
Nevýhody: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"
Výhody: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Nevýhody: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Výhody: "Flight from Chicago had lots of leg room, Attendants are great!"
Nevýhody: "Maybe come around more often with water/drinks and offer more movies and food choices."
Výhody: "Efficient, courteous crews,"
Nevýhody: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Výhody: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Výhody: "Crew and service was awesome"
Nevýhody: "Not enough choices of entertainment"
Výhody: "Excellent service!"
Výhody: "Great flight"
Nevýhody: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Výhody: "leg room; extra seat between us"
Výhody: "Very pleasant. I upgraded to economy plus so that was a bonus."
Výhody: "On time, comfort, good food, good deal"
Nevýhody: "I waited 20 minutes for my baggage to return"
Výhody: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Nevýhody: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
Výhody: "Crew is attentive to our needs"
Výhody: "The crew was amazing. The seat were uncomfortable"
Výhody: "The cabin crew and the pilots. The flight went smoothly."
Nevýhody: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Nevýhody: "Old plane. Technology didn't work"
Výhody: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Výhody: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Výhody: "The seats were comfortable and the staff was very attendant!"
Nevýhody: "No complaints"
Výhody: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Výhody: "Very comfortable. best airline I flew on overall and was first time ."
Nevýhody: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Nevýhody: "1 hour delay of departure"
Výhody: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Výhody: "Good air line. Threat you well, enough food very good service."
Nevýhody: "Way too cold"
Výhody: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Nevýhody: "Absolutely no complaints"
Výhody: "everything good"
Nevýhody: "need new toilet"
Výhody: "The trip was uneventful, with the usual excellent service."
Nevýhody: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Výhody: "All of services, food, Language, clean air even so beautiful ~~"
Nevýhody: "So nice and beautiful wearing also food is very good"
Výhody: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Výhody: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Výhody: "The seats are very comfortable. There was ample entertainment."
Nevýhody: "No complaints at all. They are very professional and I would chose them again."
Nevýhody: "The seats and there is not much leg room"
Výhody: "It was good"
Výhody: "Crew members were very friendly n helpful."
Výhody: "Not much"
Nevýhody: "Not as good as they were once"
Výhody: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Výhody: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Výhody: "Everything great personnel"
Nevýhody: "The crew was rude when asking me to window shed."
Výhody: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Nevýhody: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Výhody: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Nevýhody: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Výhody: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Nevýhody: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Výhody: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Nevýhody: "Don't change anything!"
Výhody: "Loved the crew. Really helpful."
Nevýhody: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Výhody: "Not much turbulence"
Výhody: "Just a generic flight. Had nice movies but nothing special."
Nevýhody: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Výhody: "Overall just a really great experience."
Nevýhody: "Nothing negative to report."
Výhody: "Very helpful and polite staff"
Nevýhody: "Old B777-200 with small personal screen. And they don't have pillows on board."
Výhody: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Nevýhody: "Clean bathroom trash more often"
Výhody: "Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)"
Nevýhody: "On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me."
Výhody: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Výhody: "Professionalism and friendliness of crew"
Nevýhody: "Seat not great for my length even though it was business class"
Výhody: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
Výhody: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Výhody: "Leg room in economy is good, even for tall people. Food was actually quite good."
Nevýhody: "Two of our family's seats would not recline, although they were not near an exit row."
Výhody: "Airline was great"
Nevýhody: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Výhody: "Best food. Best crew."
Nevýhody: "Extra inch of leg space"
Výhody: "The crew did a great job."
Výhody: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"
Výhody: "Comfortable cabin atmosphere"
Nevýhody: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Výhody: "Very pleasant and comfortable flight."
Výhody: "Crew is good. Flight got delayed"
Nevýhody: "Food is good."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "In-flight entertainment choices."
Nevýhody: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Výhody: "Crew was very helpful for everything"
Výhody: "The crew and accommodations"
Nevýhody: "Availability of vegan meals"
Nevýhody: "Boarding by bus at Doha is lengthy and not very comfortable."
Výhody: "Everything was good. Seat is roomy and able to stretch leg."
Nevýhody: "toilet is smaller"
Výhody: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Výhody: "Excellent service with attention to detail"
Nevýhody: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Výhody: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Nevýhody: "Nothing to dislike."
Výhody: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Nevýhody: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Výhody: "Staff was courteous"
Nevýhody: "My meal preference was not available."
Výhody: "The seats have great leg room and recline nicely"
Nevýhody: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"
Výhody: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Nevýhody: "too hot called groups too fast for boarding"
Výhody: "Plane was very empty so it allowed us to spread out."
Nevýhody: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Nevýhody: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Výhody: "It was on time."
Nevýhody: "The food sucked."
Výhody: "Every thing is good in Qatar airways"
Výhody: "All crew were nice"
Nevýhody: "Diabetic food not palatable,. No Mango juice, did not serve Diabetic meal earlier. I had hypoglycemia.."
Výhody: "Good food. Great staff and service"
Nevýhody: "I wish there was more seating room and unusually long waiting time for toilets."
Výhody: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"
Nevýhody: "The employees were not motivated to work. Food was scarce and I was left starving the whole flight. On a 16 hour flight, there should be more food and beverage service other than the 2 times the attendants served us. How can we stay hydrated if we aren't being given any liquids?"
Výhody: "The Crew The Food"
Nevýhody: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."
Výhody: "Comfy, good food, good service"
Nevýhody: "No internet. Limited movie options."
Výhody: "see above"
Nevýhody: "see above"
Výhody: "Stewards were great"
Nevýhody: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Výhody: "Being able to sleep."
Nevýhody: "Food was not good. Rice was not fully cooked."
Výhody: "Crew were extremely helpful and kind. Very responsible and polite."
Nevýhody: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."
Výhody: "Clean. Friendly staff. Good food. Good entertainment."
Nevýhody: "Small cramped seats."
Výhody: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Výhody: "The was very hospitalty"
Nevýhody: "Every thing was amazing"
Nevýhody: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Výhody: "Service and crue was good"
Výhody: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Výhody: "Very kind and helping crew.. professional and helpfull"
Nevýhody: "I dont have anything to complain about"
Nevýhody: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."
Nevýhody: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Výhody: "the crew, the comfort, the entertainment."
Nevýhody: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."
Výhody: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."
Výhody: "I liked how generous they were with food and drinks"
Nevýhody: "Free WiFi could have made the flight a lot better"
Nevýhody: "Very nice crew and great food"
Výhody: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Nevýhody: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Výhody: "Crew were excellent"
Nevýhody: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Výhody: "Usual faultless KLM experience"
Nevýhody: "Boarding was crazy. Could not everyone in the gate area."
Nevýhody: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Výhody: "Newer plane, crew was amazing, seats were adjustable"
Nevýhody: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Výhody: "Great plane and staff"
Výhody: "Pleasant flight"
Nevýhody: "We were delayed & missed our connection"
Nevýhody: "Boarding was very slow."
Výhody: "Service is awesome. Food is great."
Nevýhody: "People with short connection are affected by the 15 to 25 minutes delay."
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Výhody: "Overall KLM experience is good"
Nevýhody: "Food quality was mediocre for a business class flight."
Nevýhody: "Lost all our bags so couldn’t ski"
Výhody: "On time and friendly crew"
Nevýhody: "Boarding needs improvement"
Výhody: "The crew were amazing and the flight was very smooth."
Nevýhody: "Keep up the good work"
Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Výhody: "Flight duration"
Nevýhody: "Very stingy with the drinks Cramped seats"
Výhody: "Everything is alright"
Nevýhody: "Not enough leg room"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nevýhody: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Nevýhody: "They have mabaged to lost my luggage"
Výhody: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Nevýhody: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Výhody: "Service, technology"
Nevýhody: "Could not print by boarding card and was not allowed to board in Amsterdam"
Výhody: "Good Experience"
Nevýhody: "Nothing much"
Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Nevýhody: "Amesterdam airport employee was really rude"
Nevýhody: "They stole my money"
Nevýhody: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Výhody: "The flight attendants could not do enough for you."
Nevýhody: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Výhody: "Crew was very helpful.food"
Nevýhody: "Food was not upto the mark."
Nevýhody: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Wider seat than most business class"
Nevýhody: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Nevýhody: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Výhody: "Good and plenty of food available."
Nevýhody: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Výhody: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Nevýhody: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Nevýhody: "I slept didn't have snack offered and no entertainment"
Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Výhody: "A nice short flight"
Nevýhody: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Výhody: "Captain was updating us with the delay status."
Nevýhody: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."