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TOP letecké společnosti (5) nabízející lety ze do České republiky
Skóre na základě recenzí zákazníků KAYAK8,2
EmiratesCelkové skóre založené na 16097 recenzích
8,2Nástup na palubu
8,2Komfort
8,4Posádka
8,5Zábava
8,0Jídlo
Recenze letecké společnosti
Výhody: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"
Výhody: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"
Výhody: "Crew looked stressed and rushing things. Didn’t look very friendly."
Nevýhody: "Smiling crew"
Výhody: "Crew was amazing"
Výhody: "Crew & food was amazing"
Výhody: "The crew was responsive"
Nevýhody: "The live news"
Výhody: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Nevýhody: "It was impressive. Can’t yhink of anything."
Nevýhody: "Old plane - ACE - very basic movie selection."
Výhody: "The crew were very hard working and did a great job."
Výhody: "Crew and services were amazing. The seats and seating arrangement including all amanities are excellent."
Nevýhody: "Lounge at Ahmedabad airport is way undersized and below average expextations in terms of furniture, food and beverages and quality of service."
Výhody: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Nevýhody: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"
Výhody: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Výhody: "Service & caring were superb"
Nevýhody: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Výhody: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Nevýhody: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."
Výhody: "The entertainment system is good"
Nevýhody: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
Nevýhody: "Seat was uncomfortable"
Výhody: "I was able to uograde"
Nevýhody: "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"
Výhody: "Punctual on Time. Clean Cabin. Nice Crew"
Nevýhody: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."
Výhody: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Nevýhody: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
Výhody: "Good leg-room."
Nevýhody: "Crew do not seem to be attentive."
Nevýhody: "I haven't got onto the flight you stupid twerps."
Výhody: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Výhody: "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
Nevýhody: "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."
Výhody: "Caring crew"
Výhody: "horrible baggage policy"
Výhody: "I have travelled with various airlines over Atlantoc and Pacific none of them I found comfortable as Emirates. The reason I guess is, "Emirates delivers more for ever service" Good work..."
Nevýhody: "The departure time should be more comfortable"
Výhody: "Everything"
Nevýhody: "No"
Nevýhody: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."
Výhody: "I liked the boarding process. And the food this time wasn't bad."
Nevýhody: "The crews have just been ok. There were maybe 2 that went above and beyond but the others are just ok. There is nothing outstanding about the service."
Výhody: "Pretty mjuch ebverything except.."
Nevýhody: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."
Výhody: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me. Unfortunately I only got fruit which is not very satisfying. . In addition, a kid was seated behind me and repeatedly (and I do mean repeatedly) kicked me in the back and slammed the tray table into my back. The crew found me another seat and were extremely nice about it."
Nevýhody: "My request for vegan food was lost - it is hard to feel comfortable for that long of a time period just eating fruit. (This is even after the crew from the previous flight tried to remedy the situation by notifying them.)"
Nevýhody: "The flight was delayed"
Výhody: "very comprehensive entertainment system"
Nevýhody: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
Výhody: "So roomy on the a380 Vegetarian food great"
Výhody: "I was very comfortable."
Výhody: "The air conditioning worked properly"
Nevýhody: "You asked for a drink and they never return☹️"
Výhody: "The A380 equipment is beautiful and spacious even in coach. The changing ambient lighting added to a great positive experience. Food and service was excellent. The entertainment system and seat amenities are top notch - large screen, great selections, power sources, remote control (cabled). I was so impressed I planned to join their frequent flyer program (*** but see review of second leg - Dubai to Manila *** )."
Nevýhody: "Was served the wrong meal even though I double-checked with the FA."
Výhody: "Attendants were attentive, effecient and very helpful. Made the long flight wonderful."
Výhody: "The crew were friendly."
Nevýhody: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Výhody: "Flight was delayed for 24 hours and when it got to Dubai we were told the flight is full to Beirut and will have to wait till the next day. Very bad experience!!'"
Výhody: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Nevýhody: "Not much I didn't like"
Výhody: "Good connecting experience in Dubai."
Nevýhody: "Comfort of seats could be better"
Výhody: "Live the overall ecperience"
Výhody: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Nevýhody: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Výhody: "Crew couldn't have been friendlier!!"
Výhody: "I didnt mych like anything of this transit sector from colombo to maldives."
Nevýhody: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
Výhody: "Entertainment, lounge.."
Výhody: "Warm hospitality and excellent service during connecting flights."
Výhody: "Very friendly Crew Good Food Fantastic entertainment options"
Nevýhody: "(a) Trying to mislead and make me check in my carry-on by saying my laptop bag and check-in bag were not allowed. I had to stand my ground."
Výhody: "Everything you lol for and want in a Quality Airline, You will discover with Emirates Airline"
Nevýhody: "Top Quality - Service, Friendly Crew, Helpful, Confort, Ambience. A great flying Experience."
Výhody: "The crew"
Nevýhody: "The food"
Výhody: "Quality of food, great wine."
Nevýhody: "Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers"
Výhody: "NOTHING"
Nevýhody: "UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT"
Výhody: "I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice."
Nevýhody: "This leg was pretty much ok. Took an hour + to receive my baggage."
Výhody: "Crew was amazing"
Nevýhody: "Seat was very uncomfortable"
Nevýhody: "Free internet"
Výhody: "Everything was great!"
Nevýhody: "Plane was too cold. Asked staff to adjust but still to cold."
Výhody: "Good seats with leg room."
Nevýhody: "None"
Výhody: "Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price."
Nevýhody: "Need more movie options. Presently 95% movies are one or more year old."
Výhody: "Good value"
Výhody: "The crew were lovely. Great service from crew and good food."
Nevýhody: "The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together."
Nevýhody: "Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly."
Výhody: "Timeliness"
Nevýhody: "For a family of 4, 3 of us had continual problems with the sound on the entertainment system during movies, etc"
Nevýhody: "Extremely small space, knees against seat in front, I am only 6 ft tall."
Výhody: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"
Výhody: "On time, efficient, served a light breakfast"
Nevýhody: "Would have looooved a coffee :P"
Výhody: "Awsome service and on time flights"
Výhody: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort."
Výhody: "Flight attendants are very sweet oriented. Food was not good. Seat was very unconfortable. No shocks were provided though it was a red eye flight. Ground staff were terrible."
Nevýhody: "Unhelpful ground staff. Seat was uncomfortable. Food and drinks were substandard. Bathrooms toiletries were not good. .No proper management of the flight."
Výhody: "Leg room better in Economy than other flights"
Výhody: "Even though it was an hour long flight, they served us snacks. Food was not very good though."
Nevýhody: "Flight was late by 20 minutes."
Nevýhody: "No headphones were given.. No entertainment"
Výhody: "Plane was not full, so I could lie down which was a great rest after such an early checkin in bangkok."
Nevýhody: "A bit disorganised in Colombo, but all in all informations were gathered. The airline desk a bit unhelpful in not wanting to contact by phone the main airline desk for a question which forced me to walk all the way back, But no huge deal."
Výhody: "1st time on Srilankan, it was good. Would fly again"
Nevýhody: "The boarding pass checker at the gate was all grumpy! Do folks in South Asia lose anything if they smile and greet a passenger? Perhaps she hates her job?!"
Výhody: "the vegetarian food on the second flight Colombo to Bangkok was really nice, good taste, comforting."
Nevýhody: "only two toilets, long queue"
Výhody: "Very polite and courteous Service Attitude by crew although it was a short flight."
Nevýhody: "There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer."
Výhody: "New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good"
Nevýhody: "Colombo - Doha flight service not as not good. Delay in serving food and drinks. Bread served after I completed my dinner. No water supplied. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months."
Výhody: "There smile ver good at communicating and good services I travel overseas many times every year and I would love to travel with Srilankan."
Výhody: "Everything is perfect. ... excellent food"
Nevýhody: "No entertainment for 3.5 hours flight from Colombo to Dhaka"
Výhody: "It was on time, good collection of movies."
Nevýhody: "At Kuala Lumpur no place provided for rest in 10 hours transit time. Very very disappointed. I will try not to book again with Srilankan airlines"
Výhody: "Normally business class people can board any time. No with this airlines."
Nevýhody: "We made it through the mad house of security only to find our gate wasn't open and were escorted back out Then had to go through security again when the gate was open. It's not like we lied and the boarding pass we were showing clearly said the flight we were going on. No lines just a uncontrolled mob of people going through security."
Výhody: "The methodology for offering the meal is appreciable and the menu was delicious with good quality."
Nevýhody: "I regret to state that there was no proper functioning of air conditioners at Colombo airport and during the taxi on the bus from Plane."
Výhody: "Service and timely"
Nevýhody: "Nothing bad"
Výhody: "left on time, landed on time, no hassles"
Nevýhody: "early departure meant VERY early trip to airport."
Výhody: "Every thing was fantastic"
Nevýhody: "No thing"
Výhody: "Pleasant and welcoming crew offers the best Sri Lankan hospitality during the flight. Excellent food with good variety. Happy to fly with them again."
Nevýhody: "Check-in was not efficient at all. I had 2 luggages to check-in and had to wait more than 1 hour on the queue to get into the service counter. Hope they will adapt a better system / more officers to manage issues related with both people and luggages."
Výhody: "Online check in was great. Flight was on time."
Nevýhody: "No entertainment on the flight back."
Výhody: "crew was nice. movies were good."
Nevýhody: "having to use bus from plane to terminal"
Výhody: "Old air crafts with lots of leg space."
Nevýhody: "Horrible customer care.they booked a horrible cheap hotel instead of what they promised for my layover which was 1 day in colombo."
Výhody: "Lovely crew"
Nevýhody: "Too short a flight!"
Výhody: "Online check in system kept hanging, was worse than useless, I had to mske an international call to reserve my seat. Same issue with customer satisfation survey sent by airline..the links to the system continually hung and did not respond. I would never recommend thus airline until they solve this problem."
Nevýhody: "Online check in system kept hanging, was worse than useless, I had to mske an international call to reserve my seat. Same issue with customer satisfation survey sent by airline..the links to the system continually hung and did not respond. I would never recommend thus airline until they solve this problem."
Výhody: "Friendly crew"
Nevýhody: "Very smooth flight"
Nevýhody: "The boarding process is terribly disorganized. And they were over an hour late boarding and taking off. Which resulted in me missing my connection in Frankfurt. They put us on later flights which added another 5 hours to my already lengthy travel!!!"
Výhody: "Food was good, flight attendants pleasant."
Nevýhody: "Flight delayed."
Výhody: "all the crew are very friendly and smile face"
Výhody: "New biz class lay-flat seats were nice, though inconsistently-wide--I am 74 inches long, so was looking forward to the advertised 76-in layflat seats, but it turns out that when laid flat, the last foot or so of the seat is crammed in to a tiny cavity underneath the seat in front of you, so the only way to take full advantage of that length is to lay completely still on your back as if you were in a coffin."
Nevýhody: "The crew woke me up multiple times despite my using their "only wake me for meals" sticker, and was generally a little brusquer than typical for biz class."
Výhody: "All about Sri Lankan is good, they took care of me well."
Got passed over during the first drink service. Second service was more agreeable. Passengers are allowed to prop their feet up on the backs of the seats in front of them and to play their devices without headphones so everyone has to listen to it?For 4 hours. Why does this go unchecked? Is the comfort of a single passenger more important than all the others? I normally have nothing but good things to say about Air France but they missed the mark today by a wide margin.
Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process.
Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines
Výhody: "Punctual"
Nevýhody: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Výhody: "I"
Nevýhody: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Nevýhody: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Výhody: "Entertainment programs"
Nevýhody: "New variety of food"
Výhody: "The seat was very comfortable."
Nevýhody: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Výhody: "Friendly crew"
Výhody: "Excellent service"
Výhody: "Had decent room space seats comfortable"
Nevýhody: "My luggage could have arrived for a start"
Výhody: "Not being charged for my first bag of luggage"
Nevýhody: "Nothing"
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Výhody: "The crew was friendly!"
Nevýhody: "Once again no vegetarian options."
Výhody: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Nevýhody: "Nothing"
Výhody: "The crew was helpful and accommodating"
Nevýhody: "The flight was delayed, missed connection, and lost baggage. Subpar."
Výhody: "Entertainment"
Výhody: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Nevýhody: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Nevýhody: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Nevýhody: "Not much legroom."
Výhody: "Timely and smooth teansit."
Nevýhody: "Food has a way to go to be appetising."
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nevýhody: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Výhody: "Great food (Economy class). Good Service"
Nevýhody: "Not enough bathrooms on Economy class area due to aircraft design."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "The free glass of red wine when the plane finally took off."
Nevýhody: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Výhody: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Nevýhody: "See above and the food was disgusting"
Výhody: "Service was great, flight was on time and I really enjoyed everything"
Nevýhody: "Little turbulence but overall it comes as usual so it was worth the flight"
Nevýhody: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "Food was excellent and crew was very nice."
Nevýhody: "Could not check in online before my flight and no zones to board just line up and go apparently."
Výhody: "Boarding & crew (inc ground staff & check-in) all good."
Nevýhody: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Výhody: "Crew was nice and responsive"
Nevýhody: "The overall experience is regular at best"
Výhody: "Got pillow, blanket, headphone and eye cover"
Nevýhody: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Nevýhody: "There were not noodle soup ready this time."
Výhody: "the food"
Nevýhody: "no room for legs"
Výhody: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Nevýhody: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Výhody: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Nevýhody: "Bottom seat cushions could be a little more comfortable ."
Výhody: "All crew I interacted with was great, friendly, and helpful."
Nevýhody: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Nevýhody: "Freezing"
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Výhody: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Nevýhody: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
Nevýhody: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Výhody: "The crew"
Nevýhody: "Not enough room for legs. Small amounts of food. No entertainment."
Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Výhody: "Although plane was full staff moved us through quickly"
Stuff was extremely polite helpful and professional
Nevýhody: "No luggage and you had 4 hours! And 20 min late. Not good"
Výhody: "Decent service crew"
Nevýhody: "Boarding, seating, comfort, media, food and general value.."
Výhody: "We got to our destination"
Nevýhody: "Everything. Possibly the worst airline in Europe."
Výhody: "Direct flight. That’s it."
Nevýhody: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Výhody: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Nevýhody: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Výhody: "Got to Prague safely"
Nevýhody: "Old plane. Tired attendants"
Nevýhody: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"
Nevýhody: "Have to pay for everything even soda and snacks"
Nevýhody: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."
Výhody: "Good food great service"
Nevýhody: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."
Výhody: "Quick flight, good service."
Nevýhody: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Nevýhody: "No free food even though international flight. Plane delayed on Tarmac. Luggage was left in London and did not make it to Prague until next day."
Nevýhody: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Výhody: "On time and smooth flight."
Nevýhody: "We were packed in like sardines. There were no plugs to charge devices."
Nevýhody: "Missed planned event"
Výhody: "The crew was outstanding."
Výhody: "Entertainment"
Výhody: "It got me where I needed to be with a reasonable seat. I got a arrival card from the flight attendants."
Nevýhody: "The boarding process was not very clear because we were away for the first announcement and then no more details were provided that we heard, so we just got in line. It seemed like nothing was free on board, including water but I could be wrong. If there was free stuff, it was not clear, which is annoying. They gave me an arrival card, but no pen or pencil or anything to write with."
Výhody: "The re-routed , 5 hr late, flight (to Gatwick) was comfortable but we were left to track down BA reps to get a hotel voucher at 01:30 with the airport shut down."
Nevýhody: "Abandoned at Gatwick after midnight."
Výhody: "BA crew was much better this flight"
Nevýhody: "Crew attitudes"
Výhody: "speediness of boarding"
Nevýhody: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Výhody: "I made it finally to Prague."
Nevýhody: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."
Výhody: "Just perfect ⭐️⭐️⭐️⭐️⭐️"
Nevýhody: "Nothing wrong"
Nevýhody: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Výhody: "Easy flight"
Nevýhody: "No food or even water was available without paying"
Výhody: "New plane"
Nevýhody: "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room"
Nevýhody: "Friendly staff, clean plane"
Výhody: "Flight nice, crew pleasant."
Nevýhody: "Now have to pay for water and soda! How low can British Air go. Didn't think they were trying to become Ryan Air!"
Výhody: "The updates"
Nevýhody: "Paid extra for seats that I did not get"
Výhody: "Left on time"
Nevýhody: "Charged me an extra 120 to check my bags"
Nevýhody: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Výhody: "New plane. Adequate comfortable seating. Relatively punctual."
Nevýhody: "You have to buy even water so it feels like a low cost airline."
Nevýhody: "I ordered a ginger ale onboard. When the stewardess took my order and went to swipe my card, he made a comment that sometimes they have difficulties with USA credit cards. He tried 3 different cards and then when nothing worded, he asked if I had pounds to pay with. I stated no, that I had Croatian crowns, Euros or US Dollars on me at that point in time. He then looked over at me and very rudely asked me why in the heck I ordered the drink to begin with. I was already embarrassed that he was having trouble with my cards so to yell at me in front of everyone so much to the point the lady in the next row heard hi and offered to buy my drink for me. I would like to point out that even he made the remark that the machine sometimes has difficulty taking US cards. How was I supposed to know that none of the three cards that I had on me wouldn't work. I never had any issues with either of those three cards after that incident. They worked just fine so it was clearly an issue with your machine not my cards. I feel it was very inappropriate for him to treat me that way (especially over a stupid soda). My luggage then didn't make it to Ibiza in time because it got stuck in London due to my short layover. If BA can't figure out how to get the luggage transferred within that short of a period, they should not offer flights that close to each other. Secondly, I left a really nice down pillow and bag on my flight from London to Ibiza and I checked the lost in found at the Ibiza airport and it was never turned in. I never recommend BA to anyone."
Nevýhody: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."
Výhody: "Earlier arrival"
Nevýhody: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."
Nevýhody: "Delayed as usual"
Výhody: "The crew were extremely friendly and helpful."
Nevýhody: "Considering there were a couple of empty seats I don't see why I had to check my bag."
Výhody: "Flight was delayed because of no AC, but we were put on another plane and the flight was only delayed an hour"
Nevýhody: "Initial boarding. We stood in line for at least 30 - 45 mins to board the plane"
Nevýhody: "Only food options had to be purchased. Not even coffee was offerrrd."
Výhody: "the crew and pilot were particularly nice and informative"
Výhody: "Nothing notable"
Nevýhody: "Nothing is complementary"
Výhody: "After my last experience with WOW from Baltimore to Amsterdam, which was easily my worst flying experience, British Airways was just the opposite. On time, comfortable seats, polite and very helpful flight attendants, and I did not have to pay 2 Euros just for a glass of water. I will fly British Airways again."
Výhody: "Food was good, various choices. Red wine was delightful. Entering the airplane was organized. Entertainment choices were excellent. Terminals were nice and clean. My wife had a stuffy nose and the crew provided nasal spray and later checked on her. Flight was delayed at Heathrow but the pilot kept us up to date. Overall Excellent experience."
Nevýhody: "Power Plugs stations at Heathrow Terminal 5 were not working."
Nevýhody: "There was a loose screw on the plane and they did not detect it until the flight was about to take off! We had a delay -- though not too long, this was preventable."
Nevýhody: "My flight was cancelled because I missed the first half of a round-trip flight, even though I phoned several times to explain that I still wanted to use the return trip. This practice seems almost criminal. I paid for the flight, I should have been able to use it."
Nevýhody: "BA lounge sucks big deal! Awful food, full of old and sleeping people, felt like a nursing home."
Výhody: "Great experience"
Výhody: "The flight was great."
Nevýhody: "On arrival in Venice, all flights were directed to customs check and there were 600 people in Que waiting when there were 2 (yes two) customs agents. It took over an hour (not kidding) to get through customs, and our driver who was waiting for us was just about to leave thinking we had missed our flight. We had no phone or way to get ahold of anyone. Praise God he waited over an hour for us to arrive. Our flight was not posted on the baggage carousel so we were running around trying to find our bags. We found them accidently. They had probably taken our flight off of there since it took so long to go through customs. I asked a customer service rep and she rudly replied to look at the sign...NO HELP! I like your Airline and the service you have on board, however, the Airports in Heathrow and Venice were horrible. The Airports need to work in conjunction better with the Airlines to make these transitions better."
Do not fly by Fly Dubai. Worst Experience ever No entertainment, Not enough overheadbean storage for Carry on luggage No fresh water, Sodas, Juice offered. Flight will not leave off through gate Unfriendly Crew Multiple Buses to catch , to change terminals, Insufficient Instructions provided Just Chaotic Experience which you don't want it when traveling international. No announcement made at gate about Flight delays etc.
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Výhody: "Nothing to be specific"
Nevýhody: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
Výhody: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
Výhody: "Crew, food and seat were all perfect."
Nevýhody: "The plane was very very cold."
Výhody: "Very prompt. Nice crew."
Nevýhody: "Comfortable enough seat could be better. Food Entertainment -there was none."
Nevýhody: "Need more spacing between seats"
Výhody: "better and more food"
Nevýhody: "emirates saves up on food and snacks, etihad is much better in that sense"
Výhody: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
Nevýhody: "Nothing I can say.It meets my satisfaction."
Výhody: "Nice crew."
Nevýhody: "Boarding was not efficient. Shuttle took passengers to plane but had to stay on bus for 10 minutes prior to boarding. Boarding both ends of the plane made it difficult for people to get to their seats."
Výhody: "Nothing"
Nevýhody: "The crew are extremely rude"
Nevýhody: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Výhody: "Not much."
Nevýhody: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Výhody: "Staff was great. Smooth flight"
Nevýhody: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Nevýhody: "That they moved seats from row 11 to 28 without consulting us"
Výhody: "Good airline for a 3 hour journey...value for money."
Nevýhody: "Most of the display units across the flight did not work properly."
Výhody: "Perfect crew"
Nevýhody: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Nevýhody: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Výhody: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
Výhody: "Crew"
Nevýhody: "See above"
Výhody: "Nothing"
Nevýhody: "Everything. I booked a flight Prague to Dubai and return with Emirates and flew Prague to Dubai on a very nice Emirates A380 800, nice seats, nice "free" food and drink profesional crew. Return was coad shared on cheap FlyDubai, bad seats, kept hitting my knees on the seat in front had to buy drinks and snacks. If I wanted a cheap airline I would have booked it. I will make sure when booking an Emirates flight if it is code shared with Flydubai I will look for another flight."
Nevýhody: "Didn't make it to my destination yet"
Nevýhody: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Výhody: "Everything was great"
Nevýhody: "I didnt arrive to manila yet my flight canceled today two time im still in dubai this is not acceptble poorr flight"
Nevýhody: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Výhody: "Nothing"
Nevýhody: "Crew"
Nevýhody: "Screen not working. 7F"
Výhody: "Food and entertainment"
Nevýhody: "I don't get my bag til 7 days after my trip. No one wants to take responsibility on why my bag didn't get to me the day I reached India"
Nevýhody: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
Nevýhody: "It took too long to board"
Výhody: "I like nothing"
Nevýhody: "Even planket on the air craft for the frozen A.c. for old handicap pepole was paid !!! Not only bad survices no any surviced If ane passenger suffocated i think they will request paid bottle of water"
Výhody: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Výhody: "Seats are comfortable."
Nevýhody: "My in-seat entertainment did not work."
Výhody: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
Nevýhody: "Simply that was a bus .... not a plane!"
Nevýhody: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
Nevýhody: "They did not give us food or drink, , They were selling everything even water."
Výhody: "offers transit areas"
Nevýhody: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Nevýhody: "The best service"
Nevýhody: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
Výhody: "On offers their rates are good."
Nevýhody: "As family we tend to buy luggage based on need with Credit card. They seem to block online checkin always for credit card payment. So even if you go 3 hours before flight the family cant get seats together. Than you go through drama of convincing people in flight to adjust."
Výhody: "see above"
Nevýhody: "see above"
Výhody: "Not much actually, apart from being able to get home."
Nevýhody: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Výhody: "Excellent service all around, much better than the Air Asia experience. Excellent complimentary food packet was a surprise."
Nevýhody: "Entertainment system is a mess. Even if paid service, the touch screens do not work and worse, they are energy inefficient with the screens HOT to the touch. Doubt they make any revenue to recoup the investment."
Nevýhody: "The restrooms at in Dubai are terrible"
Výhody: "The flight from Kuwait to Dubai was great. On time and well organized."
Nevýhody: "As a frequent traveller I understand that delays are just part of air travel. However, my flight from Dubai to Kuwait on Fly Dubai demonstrated just how disorganized and bungled an airline can truly be. The aircrew and staff did their best under incredibly stressful circumstances and were incredibly professional. However, I have never seen logistics messed up so badly. It would be one thing to cancel and reschedule a flight for later in the day but to leave people stranded for 4 hours on the Tarmac, to take them off the plane and go back through screening to wait again at the same gate with no answers or announcements is just horrible mismanagement. My flight left 8 hours after its scheduled departure but the only updates we got were "15 more minutes", "20 more minutes", etc. while we queued up for HOURS. In the future, I'll pay the extra money to never fly with them again."
Nevýhody: "Over three hours delay with no information"
Nevýhody: "50 minutes delay as always!"
Výhody: "This flight though it does not have the reclining/bed seats was such a relief after the previous Emirates flight. The crew were so incredibly nice and helpful."
Nevýhody: "No reclining/sleeper seats in business class."
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