Due to lack of communications that we would have to exit and re-enter the London airport, we missed our flight.
Výhody: "The crew was amazing!"
Nevýhody: "I can't think of a thing"
Nevýhody: "Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work."
Výhody: "Seats were better than the international leg."
Nevýhody: "Everything. Offer at least a drink - all drinks were a charge. Staff was rude. Also they lost our luggage."
Výhody: "Everything except the food"
Nevýhody: "The food."
Nevýhody: "They lost all my luggage"
Výhody: "Comfort. Ease of travel."
Nevýhody: "Inflight shopping range"
Nevýhody: "Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time"
Výhody: "Flight on-time."
Nevýhody: "Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi."
Výhody: "Seat was fine ! I was very thirsty and no free water.."
Nevýhody: "Free drink/ water !!!"
Výhody: "All good, excellent crew."
Nevýhody: "After awhile Seats were a little uncomfortable."
Výhody: "fantastic customer service"
Nevýhody: "wouldve loved to have been left breakfast while i slept"
Nevýhody: "not even free water."
Výhody: "very friendly staff great flight with nice tech made trip fly by"
Výhody: "The service. Excellent"
Nevýhody: "Pay for the food. LOL."
Výhody: "Average flight to get you where you want to go. air hostess was helpful."
Nevýhody: "Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware."
Výhody: "Almost everything"
Nevýhody: "The confort of thé seats. Way too tight for a 6 hour flight."
Nevýhody: "Poor customer service"
Nevýhody: "Airplane was late 90 mins"
Výhody: "Airline was a little behind schedule but they made up for it enroute. Staff was courteous and professional. A good airline by all count!"
Výhody: "Everyrhing as wxpected for a small plane"
Výhody: "Great selection of entertainment."
Nevýhody: "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."
Nevýhody: "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."
Výhody: "More comfortable than overseas flight"
Nevýhody: "No snacks available without cost or drinks"
Nevýhody: "Missed the flight."
Výhody: "Aer lingus took good care of us, and put us up at a hotel."
Nevýhody: "Could not get a replacement flight and had to book with another airline and different route. Hoping the refund process will go smoothly."
Nevýhody: "Being charged $100 each way for checked baggage, no where on my itenerary did it mention that"
Výhody: "I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip."
Výhody: "Great seats plenty of leg room"
Nevýhody: "The food... Yikes"
Výhody: "Quick boarding. Friendly flight attendants."
Výhody: "The employees were friendly."
Nevýhody: "I was surprised You had to pay for a cup of coffee."
Nevýhody: "they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys."
Nevýhody: "Screen inop boarding terrible"
Výhody: "Excellent service and courteous staff"
Nevýhody: "I didn't like they charge for all drinks including water on a 2hour flight"
Výhody: "The cabin crew was friendly"
Nevýhody: "The entertainment selections are extremely limited and poor. Food is mediocre and not even comparable to other international Airlines business class standards"
Výhody: "the timeliness of the airline in leaving and arriving at the ports, providing meals for the passengers,"
Nevýhody: "breakfast was not given to some of us as the air hostesses said that they ran out of food"
Výhody: "Fast and efficient crew"
Nevýhody: "A going-through-the-paces flight and incredibly expensive beer and wine."
Nevýhody: "90 minutes stranded on the tarmac with no explanation. Not the way you start a trip. While the fact of being stranded was out of the control of Aer Lingus, communication was not."
Nevýhody: "Spilled a coke on me due to person in front of me recling his seat. Flight attendant asked if i was ok. Told her no. She waited on three more people before offering 2 napkin. Not sure what I was supposed to with those other than wipe the residue from the tray as it was now all soaked into my jeans"
Výhody: "Friendly crew"
Nevýhody: "(1) boarding chaotic, misinformation (2) cold cabin, no blanket (3) entertainment system very slow, map not working (4) Overpriced wine and beer on transatlantic segment while competitors serve those free of charge"
Výhody: "Loaded plane back to front. Organized."
Nevýhody: "Hard seats."
Výhody: "Friendly staff"
Nevýhody: "Lost our luggage for a few hours after we landed"
Výhody: "I missed the flight, and was put on a scheduled one for the next day. Also, I love the fact that I can do customs before arriving stateside."
Nevýhody: "The air conditioning on board was FREEZING. It took three tries to get a blanket."
Nevýhody: "Flight was late departing and late arriving."
Výhody: "The effort made by the flight crew to find someone who was willing to switch their emergency exit seat with my cramped seat."
Nevýhody: "Seating was really a disgrace. Being 6'3" made it unbearable. Seats are way too narrow and leg room non existent. Especially if the person in front of you reclined their seat."
Výhody: "Flight was nice and was told when there would be turbulence"
Nevýhody: "Boarded/left 20 minutes late"
Výhody: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Nevýhody: "The abrupt cancellation"
Výhody: "Wonderful crew"
Nevýhody: "paying for everything including a little sandwich and a glass of wine. Being late departing and having a rowdy group of men on board going to drink beer in Prague"
Nevýhody: "We were surprised at check-in by a baggage charge for our 1st checked bag for each passenger. (We were led to believe that the 1st checked bag had no charge for each passenger before arriving at the airport.)"
Výhody: "From the moment I arrived I felt very taken care of. Plenty of seating in lounge, with many of them facing runway. People were friendly and accommodating. Food was average. On aircraft, the staff was outstanding."
Nevýhody: "No luggage and you had 4 hours! And 20 min late. Not good"
Výhody: "Plane was new and good"
Nevýhody: "Flight was 4 hours delayed"
Výhody: "Very old aircraft. Looked extremely run down and many things were broken."
Výhody: "The crew."
Nevýhody: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."
Nevýhody: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."
Výhody: "We got to our destination"
Nevýhody: "Everything. Possibly the worst airline in Europe."
Výhody: "Warm welcome, on time and comfortable"
Výhody: "Direct flight. That’s it."
Nevýhody: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Výhody: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Nevýhody: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Výhody: "Got to Prague safely"
Nevýhody: "Old plane. Tired attendants"
Nevýhody: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"
Nevýhody: "Have to pay for everything even soda and snacks"
Nevýhody: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."
Výhody: "My flight was delayed and rescheduled 3 to 4 times. Then once flight took off, There were no complementary snacks...not even water."
Nevýhody: "All of the above. There should have at least been free water on the flight, given that it was significantly delayed"
Výhody: "Good food great service"
Nevýhody: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."
Výhody: "Quick flight, good service."
Nevýhody: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Nevýhody: "No free food even though international flight. Plane delayed on Tarmac. Luggage was left in London and did not make it to Prague until next day."
Výhody: "Nice aircraft! Very modern."
Nevýhody: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Nevýhody: "Missed planned event"
Výhody: "The crew was outstanding."
Nevýhody: "The crew could be quite curt at times"
Výhody: "Customer service."
Nevýhody: "Entertainment need more movies"
Výhody: "The crew were friendly, professional and extremely pleasant."
Nevýhody: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."
Nevýhody: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Výhody: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Nevýhody: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Výhody: "BA crew was much better this flight"
Nevýhody: "Crew attitudes"
Výhody: "speediness of boarding"
Nevýhody: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Nevýhody: "There was a new born next to me and actually it was difficult to sleep."
Výhody: "I made it finally to Prague."
Nevýhody: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."
Nevýhody: "Flight canceled want able to rebook"
Výhody: "Just perfect ⭐️⭐️⭐️⭐️⭐️"
Nevýhody: "Nothing wrong"
Nevýhody: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"
Nevýhody: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Výhody: "Easy flight"
Nevýhody: "No food or even water was available without paying"
Výhody: "New plane"
Nevýhody: "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room"
Výhody: "Overall flight better London to Beirut l"
Nevýhody: "Long wait over"
Nevýhody: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"
Výhody: "Flight nice, crew pleasant."
Nevýhody: "Now have to pay for water and soda! How low can British Air go. Didn't think they were trying to become Ryan Air!"
Výhody: "New plane. Adequate comfortable seating. Relatively punctual."
Nevýhody: "You have to buy even water so it feels like a low cost airline."
Nevýhody: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."
Výhody: "Earlier arrival"
Nevýhody: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."
Nevýhody: "Delayed as usual"
Výhody: "The crew were extremely friendly and helpful."
Nevýhody: "Considering there were a couple of empty seats I don't see why I had to check my bag."
Výhody: "Flight was delayed because of no AC, but we were put on another plane and the flight was only delayed an hour"
Nevýhody: "Initial boarding. We stood in line for at least 30 - 45 mins to board the plane"
Nevýhody: "Only food options had to be purchased. Not even coffee was offerrrd."
Výhody: "the crew and pilot were particularly nice and informative"
Výhody: "Great service and experience."
Nevýhody: "The boarding was a little long."