Výhody: "Price was very reasonable and they allowed us a carry-on item."
Nevýhody: "Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements."
Výhody: "Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation."
Nevýhody: "5 hour delay. Communication"
Výhody: "New Boeing 787. Nice aircraft"
Nevýhody: "This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again."
Nevýhody: "Nicer behaviour from crew, smile is easy."
Výhody: "Seats comfy plenty of room"
Nevýhody: "The delay which was no fault of Vueling"
Nevýhody: "Did not get to board my flight."
Nevýhody: "We had a 3 hour delay! I must be compensated"
Nevýhody: "Less delays"
Nevýhody: "almost all"
Výhody: "Vueling is a great airline - very hip and cosmopolitan. The crew was young but intelligent, hard-working and helpful"
Výhody: "The crew is great"
Nevýhody: "The seats doesn’t move forward nor backwards"
Nevýhody: "my luggage tags didn't print and wasn't offer in the online kiosk."
Nevýhody: "Offering water to passengers. Vueling intends to charge even for water!!!!!????? Outrageous"
Výhody: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Nevýhody: "The coffee wasn’t free."
Nevýhody: "The flight was 1/2 late and hence arriving"
Výhody: "Good but not the delay"
Nevýhody: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Nevýhody: "Website for vueling down which prevented me from requesting refund. Now what?"
Výhody: "Key to long haul flight is keeping everyone happy without forcing them to sleep. On a westbound flight arriving at night you want to get on the target timezone asap, this flight is the FIRST that really allowed me to do that without conflicting with people who don't know how to manage jet lag. The dimmable large windows and comfortable seat make it more comfortable. A/V with 3D map, online lunch ordering, being able to see outside without the bright sun bothering anyone, all worked well. +100 I was skeptical of the a la carte food & beverage service, without any regular service, especially on a long haul flight, but it seems to be much less hassle for stewards and frees up passengers to eat when they want. the food selection was meager and overpriced though. video system worked well, fortunately I found one good one, had all the trick play (replay, captions) so, ok, given meager selection. after 12 hour, people are tired, but few were visibly annoyed or crabby."
Nevýhody: "They didn't have place to put garbage on the airplane, we tried to stuff it in the bathroom once, we just left the rest in the empty seat next to us. Spanish airports don't have good queue management, only two boarding classes, makeshift line. People crowd the gate making it seem like they'r about to get on next confusing the people who actually are next."
Výhody: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Nevýhody: "Delayed flight that was a connection and nearly missed my next flight"
Výhody: "Clean, nice crew"
Nevýhody: "More than 1 hour delay"
Výhody: "Efficient boarding and departure. Clean aircraft."
Nevýhody: "Seats are too close together. This is the first time my knees the seat ahead of me."
Výhody: "at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please."
Výhody: "On time professional crew"
Nevýhody: "Couldn’t checkin online due to having an Australian passport, very odd and meant we got stuck in a very slow moving que!"
Nevýhody: "At the check in gate the man made us pay for the luggage we carried on the plane"
Nevýhody: "Delayed again and again"
Nevýhody: "We arrived more than 2 hours too late - this on a 2 hour flight. This can happen - but flight history shows that this flight is too late every day. The seat pitch is the worst of all low-cost airlines in Europe. Also the plane needs a renovation. We are flying regularly low-cost airlines. But non of the competitors is so expensive. Vueling can’t be recommended."
Výhody: "I presume that because I'm old they treated me special even though I didn't request any special help."
Výhody: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Nevýhody: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"
Nevýhody: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Výhody: "From check in to exiting the place, flying with Veuling was a great and very easy experience. We liked that there was more leg and seat space than on most planes and the in-flight magazine is top notch."
Výhody: "On time"
Nevýhody: "No food, no entertainment,no place for legs,late boarding"
Výhody: "There were assistants guiding me through the check in process."
Výhody: "The personnel was pretty nice and we arrived on time."
Nevýhody: "I have never been on a plane that crowded, there is not an inch to breath..."
Nevýhody: "Late boarding. But the crew was very nice and accommodating"
Nevýhody: "50 mins delayed with no apology."
Nevýhody: "No leg room. I am not a big guy,but my knees were pinned against the seat in front of me."
Výhody: "staff, aircraft, service."
Výhody: "Nothing, I was no allowed to check in online, at kiosk and was told to wait in line while employees did not address my concerns, was stuck in a line behind an irate customer for over 40 minutes and missed check in closing the flight by 3 minutes while I did not have any bags and I was forced to buy a new ticket with cash at office for following day at airport and extend my hotel and miss my group meeting in Croatia."
Nevýhody: "The entire experience, employees did not listen, the counters were not manned, I was blocked by an irate customer who missed his flight the previous day . I was in line over an hour to check and was not allowed to check in before they closed my flight at 5:23 behind a customer who was yelling. I spent the next 3 hours yelling in Spanish trying to get rescheduled o a flight, was forced to pay in cash and file a form . Not great help when there was about 200 people in the customer service line"
Výhody: "I liked the price."
Nevýhody: "The flight was delayed by about 30 minutes, the boarding process is a cattle call worst than Southwest Airlines and upon requesting a food item and a drink, I was told the sandwich wasn't available only to see two of them on the other cart, and they had the nerve to offer me a warm €10 mini bottle of prosecco. And lastly, the crew was either aloof or extremely new. I've flown Vueling three times in my life. This was the worst. I guess you get what you pay for."
Výhody: "I didn't take the flight so there was nothing to like"
Nevýhody: "I booked the flight at noon. The flight left at 12:30, so the check-in counter was already closed because it was an international flight. I wanted to make a booking for the 29th, not the 27th... bookings shouldn't be made after the counter has already been closed. British Airways said that they didn't charge my credit card but I just checked it and it was definitely charged."
Výhody: "We got to our destination smoothly and a few mins early."
Nevýhody: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."
Nevýhody: "The landing was horrible"
Výhody: "Ample bag space"
Nevýhody: "Cramped seating"
Výhody: "Main door closed 10 minutes early; fast luggage retrieval in Prague"
Nevýhody: "I was ripped off! I booked a flight for 3 passengers and paid. An email came through requiring I add additional information for my two companions within 48 hours or their flight would be cancelled and NO refund. I have the app and requested text notification, whereby nothing came through. The flights were cx and I had to book 2 new ones or fly alone. When calling to dispute, I could only email. The phone number was not international. The email rely denied a refund. I requested to escalate the dispute but Wasnt ever connected to that individual. In Paris, I attempted to reach the claims dept and was told to email them or call customer service but don't speak Spanish so got no where. Out 267$."
Nevýhody: "This flight is always late. Sucks."