Travelled in time as advertised
Overall good experience with just the JetBlue Qatar should have kept the checked in luggage at the Boston Airport while rebooking the missed connection to MSP. That made it extra hard on passengers to carry their luggage to hotel and back and check-in again.
Check in process at Dubai was not easy. Qatar does not use its own employees they are outsourced.
The staff was extremely attentive and did everything to make the flight comfortable. The atmosphere was relaxing.
Výhody: "Yes the crew was amazing and food was good"
Nevýhody: "Rest area could had been better"
Výhody: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Výhody: "Yes, Crew was amazing and timing was perfect."
Nevýhody: "Excellent performance"
Výhody: "Very nice and accommodating crew!"
Výhody: "Great crew and amazing food."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"
Výhody: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Výhody: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Nevýhody: "more leg room and headphones that worked."
Výhody: "They greeted us in Georgian at the gate during boarding, this was very nice."
Nevýhody: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Nevýhody: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Výhody: "exellent in everything"
Výhody: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Nevýhody: "Snacks and drinks could be betteri"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "good crew"
Nevýhody: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Výhody: "Qatar flight is no problem"
Výhody: "price, comfort, food"
Nevýhody: "No food on board!! Staff says it got over when i have selected my food selection!!"
Výhody: "5 star service"
Nevýhody: "no wifi"
Výhody: "Need to give people cheap access to wifi"
Výhody: "Staff worked fast to feed and water everyone."
Výhody: "Great service. Great food. Great entertainment."
Nevýhody: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Výhody: "On time departure and nice group of crews"
Nevýhody: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."
Výhody: "We enjoyed the comfort, food , staff and entertainment."
Nevýhody: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Výhody: "Staffs were helpful!"
Nevýhody: "Food portion can be improved."
Nevýhody: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Nevýhody: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Nevýhody: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Výhody: "It was a good flight. I'd give it 4 of 5 stars."
Výhody: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Výhody: "Comfortable and easy"
Nevýhody: "Departs in early morning"
Výhody: "Friendly crew"
Nevýhody: "Food and price of ticket"
Nevýhody: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Výhody: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."
Výhody: "Smooth flight. Staff was really professional...."
Nevýhody: "I had originally requested an aisle seat due to leg space. I was switched to a window seat and the seat in front of me had the grey box under it. I could not stretch my legs out and my knee has been swollen for the past 3 days."
Výhody: "Brand new plane, everything clean and working, crew friendly, smooth flight"
Nevýhody: "Better food, but that is with all airlines :)"
Výhody: "seat was quite comfortable"
Nevýhody: "it would be better if they have and give a blanket to passengers when some of them need"
Nevýhody: "Staff was so rude"
Výhody: "Plane seemed to be brand new"
Nevýhody: "The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat."
Výhody: "The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL."
Výhody: "All good"
Nevýhody: "Visa delays in the airport , should be appliend online and take it before leaving"
Výhody: "Comfortable seats. On time departure Good service Friendly crew"
Výhody: "The food"
Nevýhody: "Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language"
Nevýhody: "we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever."
Výhody: "Good good on time all went pretty good"
Výhody: "The flight was on time good food good staff"
Výhody: "The service was impeccable and I was treated like the Queen that I am."
Nevýhody: "Everything was excellent."
Výhody: "Big brain lot of space"
Nevýhody: "Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible"
Výhody: "I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home"
Nevýhody: "I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever."
Výhody: "Azerbaijan Airlines was the best. It was comfortable and the staff amazing."
Výhody: "The cost and straight through flight is great"
Nevýhody: "The movie selection is very limited and there are no pillows."
Výhody: "Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink."
Nevýhody: "Never seen Flight attendants so lazy in my flying experience."
Výhody: "I slept the entire way back"
Výhody: "New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc."
Výhody: "Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle."
Výhody: "The flight was pretty smooth."
Nevýhody: "The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick."
Nevýhody: "No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you"
Výhody: "They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative."
Nevýhody: "No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you"
Výhody: "Azal does not have individual entertainment which is a big minus. Other than that , everything is good."
Výhody: "friendly staff, well organized"
Výhody: "The food is pretty good"
Nevýhody: "The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes"
Výhody: "정확한 출발시간. 저렴한 가격."
Nevýhody: "보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨."
Výhody: "Every thing was good, in flight entertainment had surprisingly better content"
Výhody: "Lots of food, modern comfortable plane, very friendly and helpful flight crew."
Nevýhody: "The two girls sitting next to me were talking whole way in very annoying voices."
Výhody: "All but the movie section"
Nevýhody: "Movie selection."
Nevýhody: "Azerbaijinian Airlines did not transfer my luggage along with the luggage of at least 12 other people on board to the connecting flight from Baku to Tbilisi. Both checkin bags with the majority of my belongings and necessities never arrived. After waiting in the Tbilisi airport, the staff notified us the airline did not fit every checkin bag on the connecting flight, and we would have to return the following night to pick up our belongings. There was no apology or discount on our ticket price for the huge inconvenience. It seemed as though the airline was notorious for doing this."
Výhody: "New plane. Unlike many other planes, seats in last row of a middle cabin were fine with space to recline. Good kosher meals. Served hot when appropriate. 787 is a very nice plane. Baku airport is beautiful and relatively small."
Nevýhody: "Baku airport security is crazy. In order to change planes, we had our carry-ons xrayed twice. Passports checked multiple times just changing planes. Without ever going out of the secured areas."
Výhody: "Good selection of films. Plane seemed relatively new. Ok kosher meal. Crew was helpful, responsive & friendly."
Nevýhody: "Airports. TLV: Ticket issues at airport and counter person told us which gate to go to. Overhead departure board listed a gate at the far end of a different concourse. 3 minutes after boarding was suppressed to start, after waiting at gate over an hour, with no personnel manning the gate yet and no plane visible, I took the long walk to the gate listed on the board and discovered about half the passengers had been directed there. Where there was a plane. 5 minutes later gate change was announced. In Baku had to go thru security 3 times to transfer."
Výhody: "Friendliness, diversity, cleanliness, interesting food, free drinks, smooth flight over all"
Nevýhody: "Almost Nothing to watch on offered programs - old and seen movie list"
Výhody: "High quality and clean plane"
Nevýhody: "My ticket was already online checked in - How? I didn't do it. Flight started and ended not on time, I hve lost my to to for waiting and came later on..."
Nevýhody: "On both way from NYC to Baku and back the entertainment xonsole didn't work for me. Many movie titlea and music choices ment nothing to me."
Nevýhody: "High fees for the baggage"
Výhody: "Great flight and staff early arrival AAA"
Výhody: "The plane was brand new, great service, little extras in the flight like a cart with magazines to choose from and an Azerbaijani brand name hand lotion in your flight pouch. Excellent flight on the long haul (the short haul fell short)."
Nevýhody: "Can expand movie selection and add newer movies."
Výhody: "Older plane, served food on a 3 hour plane ride."
Nevýhody: "No entertainment system on the short flight."
Nevýhody: "Service in general"
Nevýhody: "Service in general"
Výhody: "Service and Staff was cooperative"
Výhody: "I would fly this airline again, anytime! friendly staff, comfortable flight very empty"
Nevýhody: "entertainment: old movies and then a computerfailure food mediocre"
We booked business and they offered nothing during the 1 hour flight
Nevýhody: "Sick (flue/high temperature) person was allowed to board the plane. Don't allow sick people on a plane during coronavirus epidemic."
Výhody: "Boarding seemed like a long time"
Výhody: "Super nice"
Nevýhody: "To give tooth brush and tooth paste for long flight."
Výhody: "Yes they was super nice."
Nevýhody: "To give tooth brush and tooth paste for the long flight."
Výhody: "Ok flight, but not happy how customers are being treated in flight."
Nevýhody: "No online check in facility via app or web Boarding passes for connecting flight weren't provided at origin. BOM-TAS Nobody attends to the host/ess call button, had to go and get water twice for my coughing wife. TAS-LHR Impolite ground crew in Tashkent. We were provided different seats in different locations for a family of 3 members. Ground crew does don't care attitude."
Výhody: "I must have chosen business class ($43?) and it was very comfortable. Very short flight but still served a snack."
Nevýhody: "Left about an hour late and took a VERY long time to get luggage after arrival."
Výhody: "Food was good"
Nevýhody: "Very hot."
Výhody: "Safe flight clean airplane"
Nevýhody: "Intertaimnet none of the tv in my row was working:-( no movie game or music for 12 hours of flight"
Výhody: "Friendly crew."
Nevýhody: "Planes old, and even business class seats are not very comfortable."
Výhody: "Had a very comfortable flight - an overall pleasant experience! However, the food made me bloated :("
Nevýhody: "Flight was shaky. Did not feel safe."
Výhody: "The crew was amazing and super polite!!!"
Nevýhody: "The smell on the plane from some passengers ..."
Výhody: "I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight."
Nevýhody: "Lots of noise at the plane."
Výhody: "Caring about passengers"
Výhody: "Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats."
Nevýhody: "It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though."
Výhody: "Food Service Flight in general"
Nevýhody: "Huge and slow boarding line"
Výhody: "Find the best prices on Tashkent flights."
Výhody: "They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase."
Výhody: "It was quite pleasant to fly with HY to Bangkok. The service was excellent."
Nevýhody: "Due to extra security it took longer to get into boarding area."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Pleasant non-stop JFK to Riga. Only complaint is no "at seat" screens."
Not Worth for business class price .
Výhody: "Need a more improvement for the service"
Nevýhody: "Need a proper training"
Výhody: "It was crew amazing"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Seat was not comfortable"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Food was good enough."
Nevýhody: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Výhody: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Výhody: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Nevýhody: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Nevýhody: "long lay over"
Nevýhody: "Stanbul didn’t let my carrier go on board with me saying little big for cabin n lost that bag with my expensive handbags n jewels . Once I got Düsseldorf reported n they said no information regarding that bag in their system . I gave them the tag of that suitcase n waiting for it"
Nevýhody: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."
Výhody: "Quick assistance when connection flight messed"
Nevýhody: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Nevýhody: "The legroom is insufficient. It became very uncomfortableafter a couple of hours, I am 6 feet tall Footrests were in the way for me. Check in is long and unorganized in Dulles US. You should make electronic tickets available"
Výhody: "I liked personal, food and comfortable"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "The breakfast was poor & frozen ."
Nevýhody: "I like everything"
Výhody: "The Airport and shopping"
Nevýhody: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."
Výhody: "Airport, Service and much more"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "All of it best flying experience to date"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Nevýhody: "Please change my meal request from diabetic to regular"
Nevýhody: "No entertainment."
Výhody: "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
Nevýhody: "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."
Výhody: "I enjoyed that it was a new plane."
Nevýhody: "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "I liked the crew and their behaviour very much"
Nevýhody: "I will never be happy for the cramped space but I can see that it has to be so"
Výhody: "Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "The prompt departures and arrivals. The courteous staff. The personalized entertainment"
Nevýhody: "The leg room was too cramped for the long leg of my journey. My feet swelled up post flight."
Výhody: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Nevýhody: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."
Nevýhody: "From the moment we boarded until we arrived home he trip was a disaster"
Výhody: "Despite all other issues I got to Vienna on time."
Nevýhody: "- there was a gate change less than half an hour before boarding, which was not announced via speaker or on the screen in the previous gate - therefore most people were still in the previous gate and only because one of the passengers realized and communicated the change everyone else became aware of it as well -> then everyone ran to the new gate, which did not have enough seating and where children were crying because they did not understand the hectic - On board - just before departure - two families got into an argument and yelled at each other and the crew. They were very loud and aggressive. - Usually I love the food Turkish Airlines serves, but this time I had dry and oily pasta and a very strange and too sweet chocolate mousse. I did not enjoy eating this and it did not taste fresh at all. - There was no entertainment."
Výhody: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Nevýhody: "I could not find a way to ask for cancellation or reschedule"
Výhody: "Excellent food and service. Very friendly and professional crew."
Výhody: "I loved that they give out the little packs of socks, slippers, ear buds, eye cover, and toothbrush with toothpaste. Also, the movie and TV show selection is excellent! It definitely kept me entertained for the entire 10 hour flight!"
Nevýhody: "By the time the food and beverage cart got to my section of the plane, they were out of several items. It was a little disappointing. But the options that remained were still sufficient."
Výhody: "Food crew movie selection"
Nevýhody: "Both flights were late and I missed my connection"
Výhody: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Nevýhody: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."
Nevýhody: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"
Výhody: "The crew was great, the food was good as was the entertainment :-). The bathrooms were even decent"
Crew needs to be more pleasant. That is the first thing any travelers is looking for. Thank you
Nevýhody: "Flight was cancelled"
Nevýhody: "Very long flight"
Nevýhody: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"
Výhody: "The crew was wonderful and as far as airplane good goes, it was great."
Nevýhody: "Leg room"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "Better eat before you board. The food from Denver to Munich was truly uneatable. I am serious and I am not a picky eater."
Výhody: "no drama ....just good, timely service."
Nevýhody: "The seats are tight and sitting on the aisle is a bit uncomfortable for me but I didn't pay extra for a better location."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Nevýhody: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."
Nevýhody: "All was fine"
Výhody: "Was nice and pleasurable"
Výhody: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Nevýhody: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."
Výhody: "The 9 hour flight was made so much nicer with and excellent and attentive flight crew. They were always available with a hot towel, drink, meal or a snack. Seats were very comfortable."
Výhody: "Comfortable seats and great movie selection. They also had books and games for kids."
Nevýhody: "The food was good but could have been better."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "There was an issue on the bus to take us to the teminal cuz a passenger took another's passenger's backpack which looked exactly the same but they made us wait on the bus til the mix up was settled. A lot of the passengers got frustrated cuz we had connecting flights and the workers by the plane didn't care including the bus driver. We finally went but we almost missed our flight .we had to literally run to the gate to make it."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Personel went out of their way. Flight wqs comfortable and smooth."
Nevýhody: "I loved the flight to Nurnberg and back to Atlanta, Georgia, USA."
Výhody: "almost hrly refreshments courteous crew calm demeanor"
Nevýhody: "Business class with normal seats and empty seat in the middle is not the same."
Nevýhody: "We paid extra to have a bassinet as we were traveling with a baby. The entire row (a family) behind us was very sick, coughing, sneezing, and blowing their noses the whole flight. As we were concerned for our daughters health, we asked the flight attendants if we could lmove to the bulkhead that was open at the front of the plane. They wanted to charge us $500 EACH to move, even though the seats were open. One of the flight attendants even commented how terrible it was for our baby to have a row of sick people behind us, yet they refused to move us. Fast forward, our daughter ended up getting sick during our trip to Florence, and now my husband is sick. As such, we’ve had to miss out on things during our vacation. It would not have been difficult to move us to empty seats in the front of the plane, so we could use the bassinet we paid for. This small gesture would have made our flight and our trip much better."
Výhody: "Randomly gave me better seats!"
Výhody: "Entertainment was good"
Nevýhody: "Food and drinks were far in between. We were on Delta for an international flight and they almost didn’t stop offering stuff to us. I had a another man with broad shoulders like me next to me and had to spend the next 9 hours leaning to the other side to fit. Asked for help to find a different seat even if I had to pay for an upgrade and was told I couldn’t do that after the flight had started"
Výhody: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Plane was clean"
Nevýhody: "no entertainment, cramped seats"
Výhody: "The flight crew was exceptional in handling a medical emergency on the flight."
Nevýhody: "Lufthansa bumped us from our preassigned seats. We purchased our tickets five months in advance to ensure our family would sit together. When we arrived, they had our family of five sitting in three different rows. Two of our young children had to sit alone, eight rows away from the nearest parent. After telling them we would not board sitting apart like that, they moved us closer together but still separate from two of our children. Highly disappointed."
Výhody: "Friendly crew, had row to myself, smooth flight"
Nevýhody: "Delayed departure"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "Staff was friendly"
Nevýhody: "can't think of anything"
Výhody: "Short flight, so food, comfort, entertainment not as important"
Nevýhody: "All flights on Lufthansa, coming and going, were late in take off. We missed a connecting flight on the way to our vacation."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "On time arrival. Excellent service. Everything is perfect. The best part are the flat which are really comfortable."
Výhody: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Nevýhody: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Nevýhody: "Little more leg room would be nice"
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "I sat in row 95, the first economy row behind Business Class on three upper level of the A380. Infinite leg room. Seat reclined more than usual in economy. Boarding was pretty good. Three gangways, one for First and Business, two for Economy. Crew was very friendly throughout"
Nevýhody: "Seat was still very narrow. I had the whole low cal meal. The fruit for dessert was nice, if half frozen, but the meal was dry chicken breast with some veggies, with a dry chicken 'salad' as side"
Výhody: "My coach seat on the upper deck was roomy thanks to the window cubbies on the A380. The flght attendants were friendly and very helpful. The A380's upper deck is noticably quieter. I throughly enjoyed flying on the A380. The food was also the best airplane food I've had."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"