Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z letiště Bangkok-Suvarnabhumi
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do České republiky tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Nevýhody: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Nevýhody: "Crew miss my drink"
Nevýhody: "Nothing much"
Nevýhody: "Seats after 1st hr, will feel uncomfortable"
Výhody: "Crew was attentive and made extra effort to meet special requests from passengers."
Výhody: "Same as above on SIN-BKK"
Nevýhody: "Next time in B787 Dreamliner"
Nevýhody: "I think the food in our flight was not that good.."
Výhody: "Yes and yes"
Nevýhody: "Not sure because I have never had a better experience."
Výhody: "Kindy flight attedances,,smooth boarding,,delicious food"
Výhody: "Crew was polite."
Nevýhody: "For such a long journey, the plane could have been nicer."
Výhody: "Entertainment system ok"
Nevýhody: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Nevýhody: "My moslem meal selection wasn’t provided onboard"
Výhody: "Well organized boarding, friendliness of staff, food service"
Nevýhody: "Flight was delayed by about an hour."
Nevýhody: "The toilets were a little unsanitary."
Nevýhody: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Výhody: "Entertainment ok but not newest, boarding smooth, food ok"
Nevýhody: "Long waiting time for baggage, food not exceptional"
Výhody: "My neighbor"
Nevýhody: "Fight war delayed and we got a security check upon arrival"
Nevýhody: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Výhody: "The attentiveness of the flight attendants and the new plane."
Nevýhody: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Výhody: "In flight entertainment systems"
Nevýhody: "I had beef with mashed potatoes but I found the beef was quite tough."
Nevýhody: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Výhody: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Nevýhody: "baby crying throughout the flight"
Výhody: "Movie selection was great. Food was decent. Comfort was expected"
Nevýhody: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Výhody: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Nevýhody: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
Výhody: "But I got to take Qatar airline and the service was great"
Nevýhody: "Almost missed the flight, havent noticed the passengers in prior"
Nevýhody: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Výhody: "Service is the best among the airlines I’ve ever taken"
Nevýhody: "Never ever get free upgrade"
Výhody: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Nevýhody: "Not much. This airline is up there with the best."
Výhody: "Christmas decorations, service, attitude of staff"
Výhody: "Again very friendly and efficient service ."
Výhody: "Boarding ok, timely departure. Food very good for plane food."
Nevýhody: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Výhody: "friendly staff top Service top Inflight"
Nevýhody: "old aircraft, no usb or power point charging. choice of 5 movies"
Výhody: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Výhody: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Nevýhody: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Výhody: "Best serves ever will fly every time"
Výhody: "Very helpful and polite staff"
Nevýhody: "Old B777-200 with small personal screen. And they don't have pillows on board."
Výhody: "crews are energetic and warm welcoming passengers."
Nevýhody: "aircon temperature is too hot for seat 50H area."
Výhody: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Nevýhody: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Výhody: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Výhody: "Flight arrived earlier than expected and the flight attendants were good and polite."
Výhody: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Nevýhody: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Nevýhody: "Earphones were poor and when replaced still did t work well"
Výhody: "uncomfortable compared to the other flights"
Výhody: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Výhody: "Lay flat beds and vegetarian food"
Výhody: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Nevýhody: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."
Nevýhody: "Stuff not helpful, rude and not helping at all despite us being with a baby"
Nevýhody: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"
Výhody: "Emirates has been my favorite! Best flight ever!"
Nevýhody: "Everything was awesome."
Výhody: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"
Výhody: "On thiime.Good Meal. Professional flight crew."
Výhody: "Early landing great service loads of legroom as am 6ft 5"
Nevýhody: "45 minute wait for luggage on conveyor belt"
Nevýhody: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."
Výhody: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Nevýhody: "A lot of background noise when using the supplied headphones"
Nevýhody: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."
Výhody: "The service"
Nevýhody: "Nothing wrong"
Nevýhody: "Breakfast could have been a bit better"
Výhody: "The flight was quiet."
Nevýhody: "Service is extremely slow."
Výhody: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Nevýhody: "Movie channels and music could be easier to use"
Výhody: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Nevýhody: "I didn't like that my connecting flight was with another airline"
Výhody: "The relaxed environment and the crew are amazing"
Nevýhody: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Výhody: "Excellent new plane good food friendly staff excellent entertainment"
Nevýhody: "Staff not bring drinks regularly enough"
Výhody: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Nevýhody: "Delay and worry I would miss connection"
Výhody: "Arguably the best service I've ever had on a flight"
Nevýhody: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Výhody: "The seats are relatively good on the newer A380s. The film selection was good."
Nevýhody: "The meal was poor."
Výhody: "Best airline so far for economy long haul flight, was emerites flight"
Nevýhody: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"
Výhody: "Crew were friendly"
Nevýhody: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."
Výhody: "The in flight entertainment is as good as ever."
Nevýhody: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."
Výhody: "Great selection of entertainment"
Nevýhody: "Some of the flight attendants skipped over my row while offering beverages. One person was asleep but i was awake and thirsty. I had to wait until an attendant was unoccupied to get some water"
Výhody: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Nevýhody: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Výhody: "Flew Emirates coach Washington to Dubai to Johannesburg and Bangkok to Dubai to Washington in July 2017. New A380-800 planes were superb. Entertainment system is second to none. Staff is efficient and polite. Except for the "required crying babies" on each leg the plane is very quiet and peaceful. The check-in, however is a zoo. But better to put your best employees on the flights rather than on the ground."
Výhody: "Seating and hospitality"
Výhody: "crew food"
Nevýhody: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"
Výhody: "I like the meals"
Nevýhody: "It is hard to request a window seat"
Nevýhody: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Výhody: "Food selection Wine not as good as usual"
Nevýhody: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"
Výhody: "A380 Emirates get better every time"
Výhody: "New roomy plane! Great customer service! Kind, friendly, attentive staff. Great airline!"
Výhody: "Excellent all the way."
Výhody: "Entertainment screens good - good range of music and also internet accessible"
Nevýhody: "Food not very appetising. I did not eat much of it."
Výhody: "Service, comfort, food, wine, all outstanding."
Výhody: "Staff, Service, plane, food. Everything"
Nevýhody: "I can't say a word against them."
Nevýhody: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."
Nevýhody: "Slow cleanup after food service."
Nevýhody: "Another meal option was not available when it was my turn."
Výhody: "SERVICE!!!! EXCELLENT!!"
Výhody: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Výhody: "Entertainment was good, staff friendly and accomodating,"
Nevýhody: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."
Výhody: "Everything was fine."
Nevýhody: "Everything was fine."
Výhody: "Crew was top"
Nevýhody: "45 min delay , shame ..... always the same problem with Frankfurt airport..."
Výhody: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"
Výhody: "Crew was amazing"
Nevýhody: "Entertainment and dinner food"
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Nevýhody: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Nevýhody: "Several delays and gate changes."
Nevýhody: "Nasty passport control person at gate check in"
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Nevýhody: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Výhody: "The planes are clean and relatively comfortable."
Nevýhody: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"
Nevýhody: "Sardine can."
Výhody: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Výhody: "Comfortable flight."
Výhody: "Very professional!"
Výhody: "staff was very nice"
Výhody: "It reminds me of school dinners"
Nevýhody: "Bland, over cooked No thought into the presentation or flavour"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "The plane was very clean the seats were neat and everyone was very friendly."
Nevýhody: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Výhody: "Fastest and most thorough service I've ever received!"
Nevýhody: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"
Výhody: "Friendly service, superfast check-in"
Nevýhody: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"
Výhody: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Výhody: "Nice staff"
Nevýhody: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."
Výhody: "Very pleasant flight, excellent take off, didn't feel a thing. The crew was friendly and helpful."
Výhody: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Nevýhody: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Výhody: "Everything was great :) food is good, crew is perfect"
Výhody: "Crew; polite helpful and professional."
Nevýhody: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"
Výhody: "Everything ran like clockwork"
Výhody: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nevýhody: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."
Výhody: "Swiss Air was the best airline ever!"
Výhody: "The flight staff was so kind."
Výhody: "The steward was friendly"
Nevýhody: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."
Výhody: "Food was adequate for economy. Free drinks on trans-Atlantic flights are a nice perk. Cabin crew is friendly."
Nevýhody: "Flight was delayed due to incoming aircraft. It was probably not the airline's fault. Berlin Tegel gate area is too small for international flight - not enough seats and nowhere else to wait after security."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Nevýhody: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "Friendly service"
Výhody: "Short flight. Not much is expected. 3 stars for no rating, except comfort. Small seats/felt cramped. Not a huge deal since it's a short flight."
Nevýhody: "No negatives or anything that caught me off guard."
Nevýhody: "Terrible seats and old.entertaineme.t system"
Výhody: "Very friendly and helpful"
Nevýhody: "Boarding could be better organized"
Nevýhody: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."
Výhody: "The flight was quite comfortable."
Nevýhody: "I find it hard work doing such long flights these days."
Nevýhody: "The crew and the food, specially the food."
Výhody: "Really friendly and efficient crew."
Nevýhody: "Seats and entertainment screen."
Nevýhody: "The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it."
Nevýhody: "Will never use Lufthansa again"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "Plane was awesome and comfortable"
Nevýhody: "Delayed without updates for hours"
Nevýhody: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "They ran out of vegetarian options so I only could have salad, bread and butter"
Výhody: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Výhody: "Staff were ok, did all they could"
Nevýhody: "Not enough information especially for people with connecting flights"
Výhody: "Food and service were phenomenal, and the seats were very comfortable."
Nevýhody: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Nevýhody: "The bus to get to the plane was very cramped."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "The engagement of the crew. The coffee and cake. The attendant offered to help me with my bag to the door of the aircraft. The same attendant remembered to give me coffee later and provided the stir stick just as I was able ask for one. I felt cared for."
Nevýhody: "They ran out of the protein meal selections.e.g. Chicken I think. Pasta with sauce and one small cube of cheese with a little salad does not qualify as a balanced mealThe attendant tried to make up for it by giving me more cheese blocks."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "The ease & comfort provided"
Nevýhody: "The food was ok. I didn’t sleep on my 10 hour flight because there was an infant in front of me who screamed most of the flight. It’s time to create a “Family Area” for those fling with small children. It became a burden in everyone in the vicinity. Not what I paid for."
Výhody: "This 10+ hour plane ride was one of the longest and one of the best flying experiences we have had. The flight was smooth and comfortable. The flight attendants were very nice and their hospitality were second to none. We will definitely fly with Lufthansa again!"
Nevýhody: "A little more cushion on the seats please!"
Výhody: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."
Výhody: "A regular predictable LH flightqq"
Nevýhody: "No bridge in Frankfurt - long taxi and then 15 minute bus ride to the terminal; had to go through security again; mad dash to catch connecting flight (which also had the 15 minute drive to the plane - again, no gate in the terminal! Shambles!"
Nevýhody: "Staff wasn’t particularly friendly, seats were the most uncomfortable ever"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Great costumer service, comfortable flight"
Výhody: "The polite stewards The food and drinks given for free."
Výhody: "The perfekt assistance we needed in Munich. We were asisted by an exellent young man."
Výhody: "Customer service friendly and attentive!"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Crew was nice and helpful."
Nevýhody: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Výhody: "Very efficient, clean and comfortable."
Výhody: "Plenty of legroom in main cabin"
Nevýhody: "Video selection unreliable"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Food was great, as was entertainment interface on tv."
Výhody: "everything from the boarding and check-in process to in flight comfort."
Výhody: "Great customer service by flight attendants and the food."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "LOVED the fact that the business class seats lay back almost flat---much more comfortable. The flight attendants were very friendly and actually had a good sense of humor when appropriate ; ) Pleasantly surprised at the food choices and delighted that the drinks were all free, including the adult beverages, even for the economy seats that we were in on the way back..."
Nevýhody: "Wish the seats could lay back a little bit more in the economy seat area..."
Výhody: "food was very good-no plastic flatware! crew attentive, cabin temp good, great selection of movies, hot towels perfect"
Nevýhody: "coffee awful"
Výhody: "The flight wasn't completely full so it was comfortable not having anyone sitting next to me. Food was good. Crew was very nice."
Nevýhody: "transfering from one flight to another is a bit of a headache as the gates were very far away. I didn't have a long layover but fortunately my first flight landed a little early. Otherwise there may have been a risk of not making it. Not sure why they would put connecting flights so far apart."
Nevýhody: "The delay, otherwise fine"
Výhody: "Boarding was efficient and the crew were nice."
Nevýhody: "the seating is horrible. it was the tightest seating I've ever experienced."
Výhody: "Crew is excellent, polite and personal!"
Nevýhody: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Nevýhody: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Výhody: "Usual faultless KLM experience"
Výhody: "economy plus seats were nice, great movie selection, especially international movies"
Nevýhody: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Výhody: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Výhody: "Reclinable seats."
Nevýhody: "The food!! The lights could be dimmed as it was a night flight."
Výhody: "Food and service"
Nevýhody: "Working wifi would be good. Better A/C. More comfortable seats"
Výhody: "Friendly crew"
Nevýhody: "Can’t think of anything"
Nevýhody: "Head support for 6 feet plus people on seats would be good"
Nevýhody: "Late departure. Rush to connect."
Výhody: "Being fed was amazing and watching free TV was great!"
Nevýhody: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Výhody: "I love the food"
Výhody: "the crew was nice"
Nevýhody: "Seat confort on long flights, leg rooms,"
Výhody: "very attentive crew"
Nevýhody: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Výhody: "Flight duration"
Nevýhody: "Very stingy with the drinks Cramped seats"
Výhody: "Crew where awesone and the choice of entertainment was fantastic"
Nevýhody: "Seats way to close together"
Nevýhody: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Výhody: "Good selection of movies."
Nevýhody: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Výhody: "Interior of the plane was clean. Smooth landing."
Nevýhody: "Pilot did not avoid turbulence"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Nevýhody: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Really friendly staff. Great service"
Výhody: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."
Výhody: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Nevýhody: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Výhody: "On time"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Seats were comfortable"
Nevýhody: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Výhody: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Výhody: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nevýhody: "The amount of extras you have to click no to while checking in online."
Výhody: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nevýhody: "Not much to comment on here."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "The cabin crew, the flight and communication and the cleanliness of the plane."
Nevýhody: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Výhody: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Výhody: "The staff was fast and curteous."
Nevýhody: "There is not anything to complain about besides the usual discomfort of travel."
Výhody: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Nevýhody: "No complaints at all."
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed that the flight didn't have wifi / USB):"
Nevýhody: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Výhody: "Excellent service"
Nevýhody: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Výhody: "Flight was quick, professional, friendly."
Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Výhody: "In general, it was ok"
Nevýhody: "Yet again it was flight delay from KLM side."
Výhody: "The service of the crew onboard"
Nevýhody: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
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