Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
A to Z on this flight was just great!
Well, I didn’t like much. The staff didn’t have any beverages except for coffee and water and they never came by. The food just sucked. There was no entertainment at all.
Výhody: "Crew very polite and friendly"
Nevýhody: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Nevýhody: "Poor customer service and lack of care for loyal passengers"
Výhody: "Fast boarding. Early arrival. Comfortable seat."
Nevýhody: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Výhody: "Superior standard"
Nevýhody: "The person next to me had a distinct body odor."
Výhody: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Nevýhody: "Nothing significant!"
Výhody: "Crew was attentive."
Nevýhody: "The entertainment was rather limited."
Výhody: "The crew, their professionalism and wide variety of entertainment."
Nevýhody: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Nevýhody: "Seat space could be wider for working"
Výhody: "Extra touches and super pleasant and courteous staff."
Nevýhody: "My moslem meal selection wasn’t provided onboard"
Výhody: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Výhody: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Nevýhody: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
Výhody: "smooth boarding process excellent enterntainment offered food is also quite good"
Nevýhody: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Výhody: "The seats were comfortable and the staff was very attendant!"
Nevýhody: "No complaints"
Výhody: "Prompt and timely service"
Nevýhody: "Food can be more tasty"
Výhody: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Nevýhody: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Výhody: "They were polite."
Nevýhody: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Výhody: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Výhody: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Nevýhody: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Výhody: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Nevýhody: "None that I can think of"
Výhody: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Nevýhody: "Hostesses not so pleasant"
Výhody: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Výhody: "Service was spot on and food was good. Very comfortable flight overall."
Výhody: "Modern aircraft , nice crew"
Výhody: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Výhody: "Priority line for boarding and security, reclining seats, foot stand"
Nevýhody: "Priority boarding not available in India, food and food choices and lackluster service"
Výhody: "Good crew service"
Nevýhody: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Výhody: "Friendly, smiling staff, ever happy to help, nice food"
Nevýhody: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
Výhody: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Nevýhody: "It would be great it the seats were leather so that plane would feel more cleaner."
Výhody: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Nevýhody: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Výhody: "Very friendly crew & modern aircraft"
Nevýhody: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Výhody: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Nevýhody: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."
Výhody: "Safety, Friendlyness, Seats, Entertainment"
Výhody: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Výhody: "Very nice crew."
Nevýhody: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Výhody: "crews are energetic and warm welcoming passengers."
Nevýhody: "aircon temperature is too hot for seat 50H area."
Výhody: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Výhody: "Great service, great experience."
Nevýhody: "I liked it all."
Výhody: "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Nevýhody: "That I could not afford to travel first class! which must have been marvellous when economy so good."
Nevýhody: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
Lost 2 check in bags at chicago, no customer service at all. Playing phone tags. Missing critical medications
Staff was great and very helpful. But in Mumbai airport had a tough time to get wheelchair and some misunderstanding in getting wheelchair for me and for my wife. It took them almost 2 hours to give us wheelchairs
The economy seats were ok in terms of comfort. Food was terrible and much worse than on prior trips on Qatar and other middle eastern airlines.
I request for vegetarian food but they are asking me what kind of food you want. Service is slow.
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
Specially crew was very hard working polite, professional and smiley. Very very helpful and caring. Full marks to crew.
Výhody: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Nevýhody: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."
Výhody: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Výhody: "All is well"
Nevýhody: "Everything is excellent"
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Nevýhody: "Good flight"
Nevýhody: "Qatar airport duplicTe security check"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Výhody: "Crew was good! Food was good! Boarding was on time !"
Nevýhody: "Economy comfort could be better."
Výhody: "More leg room, easy boarding and comfortable flight in economy"
Nevýhody: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Nevýhody: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "I liked how kind and attentive the staff were."
Nevýhody: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Výhody: "crew servious and food quality."
Nevýhody: "not so many Hollywood movie choices."
Výhody: "Boarding was orderly and tinely. Seats were confortable."
Nevýhody: "No internet on-board and terrible food."
Výhody: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Nevýhody: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Výhody: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Výhody: "Personal courteous service"
Nevýhody: "Quality of food"
Výhody: "service and staff was polite & friendly"
Nevýhody: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Nevýhody: "Long hours from Doha to Atlanta"
Výhody: "Boarding and ticket counter crew were good."
Nevýhody: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."
Výhody: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Nevýhody: "Very uncomfortable seats- Space between seats is very tight"
Výhody: "Comfort and service"
Nevýhody: "Food breaks should be more"
Výhody: "I liked everything about the flight."
Výhody: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Nevýhody: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"
Nevýhody: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Nevýhody: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
Nevýhody: "No upgrades. Worst flight."
Výhody: "Excellent customer service, smooth boarding, good food."
Výhody: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Nevýhody: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Výhody: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Nevýhody: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
You closed the gates a half hour early and denied boarding to more than 50 people. The only reason we were there with only a half hour to spare was that the connecting flight we were in, also operated by you, was an hour and a half late. We then waited for four hours at the service desk. All agents were completely unsympathetic and most returning flights have been over booked. We've been at the airport 24 hours already and aren't sure if we can make it home on the flight we have been rebooked on. This is the WORST experience I have ever had traveling.
Enjoy food could be better plus again some wipes to clean hands before meals
I'm flew Swiss for the first time and like it
clean n seat legroom was spacious
Swiss was better than United flight I take to Newark to Mumbai
Výhody: "The crew was very lazy and not professional"
Nevýhody: "Don't stop demanding from the crew"
Nevýhody: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."
Výhody: "Seats were comfortable"
Nevýhody: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Výhody: "Delay was for 30 min"
Nevýhody: "Boarding was late and line was very lonf"
Nevýhody: "Need more leg room"
Výhody: "Seating was good. Crew was good"
Nevýhody: "Food could be better"
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "Great entertainment and food- all excellent."
Nevýhody: "Uncomfortable, small seats in Economy."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "Great scenery!!!"
Výhody: "good availability of food"
Nevýhody: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."
Výhody: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."
Výhody: "We did not get on any flight to NY!!!!"
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "Swiss Air is great."
Výhody: "Friendly crew; good food"
Nevýhody: "No wifi"
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "Nice experience."
Nevýhody: "Seats are not so comfortable. Crew is nice, but not too nice"
Výhody: "choice of movies were very bad"
Výhody: "I was very happy with the overall experience"
Nevýhody: "The crew could have been a little more helpful"
Výhody: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"
Výhody: "Great service; Very comfortable lie flat beds with lots of leg room"
Výhody: "Very professional!"
Výhody: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."
Výhody: "Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays."
Nevýhody: "space at my feet"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Nevýhody: "We've got no complaints."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "It was quick and the crew was really nice!"
Nevýhody: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Výhody: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Nevýhody: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Výhody: "Everything ran like clockwork"
Výhody: "Nice staff"
Nevýhody: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Výhody: "Check in, crew were friendly enough"
Nevýhody: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."
Nevýhody: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Výhody: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Výhody: "Crew is great and took great care of us. Flight was on time and that is always a plus."
Nevýhody: "No entertainment on this plane, which is okay. But even the magazine is pretty lame. Food was ok, although not particularly substantial."
Výhody: "Friendly staff"
Nevýhody: "This aircraft should be retired long time ago"
Výhody: "Crew was very nice & humble"
Nevýhody: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "The Flight crew was excellent - Inflight services were really good. However, the ground service and customer service was horrible!"
Nevýhody: "In-ground service is terrible. Turkish Airlines on-ground staff and customer service staff don't know how to handle any problems. They are unconcerned and unhelpful. They just keep shrugging their shoulders."
Výhody: "The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service"
Výhody: "CREW WAS VERY GOOD AT THEIR JOB"
Nevýhody: "WEBSITE FOR CHECK IN WAS A BIT CONFUSING"
Výhody: "Got ticket for a good price."
Výhody: "The service, the food. The staff is very friendly and helpful."
Nevýhody: "The worst airline I have ever flown with, worst disruption management"
Výhody: "Crew was good Comfortable seats"
Nevýhody: "flight was bit hot food could have been better entertainment unit touch screen wasnt responsive on flight"
Nevýhody: "Worst customer service."
Nevýhody: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"
Výhody: "Good service and in flight entertainment; excellent prices on tickets."
Nevýhody: "Disorganized boarding process Scheduled departure time should be earlier; otherwise, long wait at airport."
Výhody: "excellent service."
Nevýhody: "internet should be free."
Výhody: "The seats and leg space very good. Flight clean ."
Nevýhody: "Food served was poor in quality. Bread seemed to be stale and hard. Seems from the previous flight. Crew had poor service. Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray."
Výhody: "Flight delayed by 2 hours. Very little leg room. NO vegan food available. Baggage lost. Abysmal customer service."
Nevýhody: "Will never fly Turkish airlines again"
Výhody: "I have travelled internationally many times and this was my worst flight to date."
Nevýhody: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "On time flight. Very good service."
Výhody: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Nevýhody: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"
Nevýhody: "The veg food is quiet bland"
Výhody: "Great service and staff"
Výhody: "Some staff wer helpful"
Nevýhody: "Mostly as a mother traveling with a stroller, they expected me to haul everything on my own. Stroller,car seat, child, two bags! They were impatient and impolite, unresponsive when I used the steward attendance call for water or to move my child's tray (for over two hours)... there was much I didn't care with this airline, from their customer call service (I filed a complaint) to the state in which my box arrived in Mumbai (again filed a complaint but no one folllowed up with me). I wouldn't recommend this airline to anyone, especially if traveling with a child."
Výhody: "Overall services include catering. Flight attendants were very kind"
Nevýhody: "Limited leg space. Boarding process at Mumbai airport was very bad, not at all systematic and arranged."
Výhody: "Nice aircraft"
Nevýhody: "Quantity of food served was less for 13 hour flight"
Nevýhody: "The food wasnt good .."
Výhody: "Food was OK, sometimes good even."
Nevýhody: "Terrible customer service"
Výhody: "Accommodation for temporary delay"
Nevýhody: "Lot of delays"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Very friendly service. Ground staff and excellent cabin crew. Excellent onboard entertainment. Good quality wines and multiple selections."
Nevýhody: "On Board food offerings, seats are a little tight"
Nevýhody: "Vegetarian meals were not good."
Výhody: "Cabin/ground crew was professional, nice."
Nevýhody: "Cramped seating"
Výhody: "Crew demeanor Cleanliness of the cabin Boarding process"
Nevýhody: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Nevýhody: "Plane was old. Seat pitch too tight."
Výhody: "Flight attendants are good."
Nevýhody: "Airport, older airplanes, food."
Výhody: "Fine experience except that leg room is awful."
Nevýhody: "I got lucky I came home alive"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Nevýhody: "The food is horrible"
Výhody: "Great Cabin Service, Great Food, timely arrival and departures."
Nevýhody: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."
Nevýhody: "The service was not good and the staff had to be called 10 times for one thing"
Výhody: "flights on time.."
Nevýhody: "Our pre-ordered meals were not served"
Výhody: "The planes were clean. Ground staff was nice. I am comparing my in flight experience with emirates and qatar which may be unfair for Turkish. The flight was better than flying one of our domestic carriers like delta or united but not up to mark with emirates or qatar."
Nevýhody: "The over all seat pitch was low and seemed very cramped for a long journey. Food was hit or miss. On two different legs of flight we had a good service from Ist to was but below average service from Bon to ist. Connection in ist airport was scary - too many flights arriving at one time, people lining up outside the airport mad literally pushing their way to get in. In today's tunultous time this seemed extremely unsafe as far as airport safety. I would not travel Turkish till they extend/ update ist airport which is supposed to happen in 2 years."
Nevýhody: "Crew was extremely unprofessional and curt."
Výhody: "Comfortable seats"
Nevýhody: "Really poor service. Stewards didn't seem like they wanted to serve."
Výhody: "on time performance for flight"
Nevýhody: "Cabin crew not very responsive on requests"
Výhody: "I had the pleasure of traveling business on Turkish to India -cheap fuel meant inexpensive business class tickets :-) and I have to say the food and comfort was top notch. The soups and meat appetizers were outstanding, I've always preferred a 3 hour layover in Europe when India bound and I found the Turkish Lounge in Istanbul surpassed any expectation I had. It had a mini-movie theatre, a shower and sauna, a whiskey bar, bright coffee and the choiciest Turkish sweets. The library of rare books of Turkish art and construction was a treat. The flight itself was comfortable - nice bed - and uneventful."
Výhody: "Flight was on time"
Nevýhody: "Very rude crew, I asked for water and I was told to get and help myself"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Cramped economy seats compared to Bombay to Munich flight."
Nevýhody: "Food could have been better,there several seats empty ,but couldn't switch seat or food TV wasn't working at all"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "No food was served. requested vegetarian food never came thru"
Výhody: "Food On time boarding In flight services"
Nevýhody: "Long announcements"
Nevýhody: "Absolutely unprofessional. Zero courtesy’s & hospitality. Totally untrained ground staff. Will want to file a lawsuit against the airlines."
Výhody: "Boarding and timeliness"
Nevýhody: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."
Výhody: "Smooth and comfortable flight . Awesome service by the crew"
Výhody: "everything was good other than the entertainment package"
Nevýhody: "not verymany movies to select"
Výhody: "Finally an upgraded plane. The plane from Frankfurt to Mumbai was not the best. On business class - small washroom with the toilet lid collapsing on you. One of the washrooms also not functional. Liked the food and the service."
Nevýhody: "Sink not functioning properly in business class."
Výhody: "I like crew members service"
Nevýhody: "Didn’t like seat was not comfortable plus some time smells bad in flight"
Výhody: "The special meals ordered were good. the staff was courteous. Bags arrived on time."
Nevýhody: "Seats towards the rear of plane were too narrow. When the front passenger reclined their seats they were in your face. This is bad design. Also, at Frankfurt we had to wait over an hour for the plane to get de-iced. Why was this process not started early, as the departure time was known."
Nevýhody: "Cramped space in economy class."
Nevýhody: "Had requested vegetarian and was served vegan instead"
Výhody: "Only best part of Lufthansa is newer planes. Smooth rides. However, I don't think they can count on their customers base only on one positive for long run."
Nevýhody: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Nevýhody: "-flight delays-no information provided-no information on gate changes-"
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "Lufthansa Ground staff was not equipped to handle flight cancellation! It took them 4.5 hrs after scheduled flight departure time between which they told us flight was cancelled and provided Hotel Accommodations. Very sad customer handling and service. Subsequent booking was a mess too!"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "This part of the journey was excellent."
Nevýhody: "The very long commute from one terminal to another terminal."
Výhody: "service was excellent, food was good, flight crew very pleasant."
Výhody: "The aircraft for one - their new 747-8l. Spacious and quiet. Loved the ambience. The food was absolutely fantastic Indian food. Service professional and courteous. I would plonk money to travel LH business class for sure."
Výhody: "in-flight service was fine"
Nevýhody: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"
Výhody: "No ventilation on some terminals toilet economy class."
Výhody: "Service was very good."
Nevýhody: "Start the flight either during the day or evening and not at 3:00 am in the morning. It disrupts the whole night sleeping schedule. I know Indians will take anything but Lufthansa can make a good start on these timings."
Nevýhody: "crew service was not good especially in flight from Mumbai to frankfurt. I was not served with midnight snack though i was awake."
Výhody: "Good cabin crew, good food Easy to use entertainment system"
Nevýhody: "Boarding was a bit chaotic"
Nevýhody: "Boarding was in organizes."
Výhody: "Clean plane. Good boarding service."
Nevýhody: "Food taste. Ok entertainment."
Výhody: "Overall good flt crew.....and service. Good food & selection. Clean airy plane"
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "Everything good"
Výhody: "Service/ flight/ comfort/ food"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Nevýhody: "I actually lost money because of the misinformation -- was told there was a modification on my flight details and that I had to call the Lufthansa office. I called in and was never told that anything was wrong. I kept trying to check in online and got blocked at every trial... Cut a long story short, I showed up for my Lufthansa flight to only be told I didn't have the required visa for one of my layovers... I missed my flight, got no refund for it and got zero help in finding a solution to my problem. You could do better than that, Lufthansa."
Nevýhody: "Boarding was delayed. Though staff present at the gate, no announcements were made, not communicated to the passengers. All of sudden a big line to board the flight. Entertainment - when compared with other airlines, very few movies available."
Výhody: "I slept throughout the flight . It was very smooth. Got food on time and water was served all the time"
Nevýhody: "The toilets were dirty and smelly . It would also be nice to have a hand lotion in the washroom."
Výhody: "Comfort, service, staff, entertainment were great."
Nevýhody: "The food is not very good; however I did appreciate the availability of vegetarian options and of course understand airplane food is not very good in general across airlines :-)."
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Nevýhody: "overlay duration is too bad ....its takes 30hrs instead of 19hrs journey"
Výhody: "Supportive staff"
Výhody: "courtesy and attention to passenger comfort"
Nevýhody: "Ground staff in Mumbai were hard nosed and somehwat rude during the check in process."