It was only an hour flight, but at that, it was still late
The online check-in experience was terrible. I tried over and over but only got confusing error messages and finally had to use the kiosk at the airport. Everything else was quite nice.
Výhody: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Nevýhody: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."
Výhody: "Crew AMAZING nice people very hospitable the food was good, very respectable staff accommodations nice"
Nevýhody: "The seat in the back was very uncomfortable to sleep other than that amazing"
Výhody: "Everything was great"
Nevýhody: "I’d honestly pay more for childless flights"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "Seating is terribly tight"
Nevýhody: "A normal human sized seat."
Výhody: "The crew was nice"
Nevýhody: "When we got to get our tks they had us on stand by even when we paid for our flight a month in advance"
Nevýhody: "The people sitting beside me was very loud and they didn’t stop talking the whole time."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Good service for the price"
Nevýhody: "More legroom"
Výhody: "Great Experience."
Nevýhody: "Great Experience"
Výhody: "Very good flight and crew."
Nevýhody: "It was a good flight."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Business class"
Nevýhody: "Nothing not to like"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Gentle crew"
Nevýhody: "1,5 hours delay again"
Nevýhody: "Flight delays"
Výhody: "Extra leg room overall. Service was excellent"
Výhody: "Lufthansa and SAS. A great combination."
Nevýhody: "Nothing to not like."
Nevýhody: "Boarding needs to be more organized"
Výhody: "Great service, comfy plane, smooth ride."
Nevýhody: "The gate was moved three times."
Výhody: "Nice light snack and refreshments offered. Quick boarding and friendly staff."
Nevýhody: "They were vague about the security procedures. Minimal entertainment."
Výhody: "On time good entertainment"
Nevýhody: "The seats were horrible"
Nevýhody: "Services on the planes were not fantastic"
Výhody: "I very much enjoyed my flight from LA to Munich. The flight crew were awesome and the airplane was impeccably clean and quiet. The flight was so nice I consider it as part of the vacation! I highly recommend flying Luftansa :-)"
Výhody: "The trip from frankfurt to boston was amazin"
Nevýhody: "The plane from beirut ti frabkfurt was old. No entertainment on board, no screens"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Nevýhody: "Very weird flight attendant. Seemed unexperienced and stressed out. Bad vibe from the crew in general."
Nevýhody: "We were late, had to run through the airport just to catch our next flight"
Nevýhody: "Poor customer service (I asked for a glass of water, they were almost annoyed and it took 20 minutes), delayed flight, missed luggage. Never again."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "Flight was canceled with no prior notice and I am requesting a refund."
Nevýhody: "1 meal 10 hour flight 6 hr delay. - temp control"
Výhody: "The boarding was fast and clean, but we still Left with a little delay. The flight itself was fast and we arrived a bit ahead of schedule."
Nevýhody: "The advance we had gained in the flight was taken up by an apron position, slow ground service and a distant arrival gate."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "I will never fly Lufthansa again anywhere"
Výhody: "Reliable service"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "Everything was great. Good movies, helpful crew, good food for an airline."
Nevýhody: "The seats are very uncomfortable."
Facilities for short connections.
Delays. Endless walking at Schiphol, most exits closed. No staff or signs.
Nevýhody: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Nevýhody: "When its rain we shouldn’t walk to the air plain"
Výhody: "Usual faultless KLM experience"
Výhody: "Pleasant crew. Appropriate and efficiently served snack."
Nevýhody: "Boarding and disembarkation were slow."
Výhody: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Výhody: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Výhody: "Boarding was quick and flight was calm"
Nevýhody: "The coffe and breakfast."
Výhody: "Fantastic gate agents!"
Nevýhody: "The food was terrible."
Nevýhody: "I congratulate the KLM crew!"
Výhody: "Great crew, comfortable seating with enough leg room."
Nevýhody: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Výhody: "Reasonable space in economy class seats"
Nevýhody: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Nevýhody: "The plane was very hot"
Výhody: "Crew was fantastic."
Nevýhody: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Výhody: "Overall KLM experience is good"
Nevýhody: "Food quality was mediocre for a business class flight."
Výhody: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Nevýhody: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Výhody: "Just the cabin crew being nice"
Nevýhody: "Punctuality KLM is always late"
Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Výhody: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Nevýhody: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Nevýhody: "Inflight was better than I expected. But needs upgrading air crafts."
Nevýhody: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Nevýhody: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Výhody: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Nevýhody: "Not happy to pay extra money for my case"
Výhody: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Výhody: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Good entertainment options. Nice flight attendants"
Nevýhody: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Sound was broken on my TV set!"
Nevýhody: "Called stewardess twice to assist. No response!"
Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Nevýhody: "The streaming service didn’t work"
Výhody: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nevýhody: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Výhody: "Good information and helpfil boarding."
Nevýhody: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Výhody: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Výhody: "Bording was good and general flight ok"
Nevýhody: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Výhody: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Výhody: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Nevýhody: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Great crew service. Among the best ever."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Boarding was two-step, checkin then wait then enter the aircraft. Aircraft was very old, seats worn and even ripped. No entertainment. Feed was very basic - a warm sandwich in a plastic wrap… crew was ok, a bit cold and stern but otherwise polite
Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.
Výhody: "Take off and landing"
Nevýhody: "Layover time"
Výhody: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Nevýhody: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Nevýhody: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"
Výhody: "Arrived on time."
Nevýhody: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Výhody: "Air. France usual"
Nevýhody: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Nevýhody: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Nevýhody: "More water provided during the flight. Also, the second meal was not very good."
Nevýhody: "Lost my luggage."
Výhody: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Výhody: "Plane was new, and seatback screen responsive and functional."
Nevýhody: "Economy seats not very comfortable, very tightly packed together"
Nevýhody: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Výhody: "Over all everything was great, except the bags check in"
Výhody: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."
Nevýhody: "Not much legroom."
Výhody: "The Air France service was ok. Got me to my destination on time and alive."
Nevýhody: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Výhody: "Not much expected as it was a budget trip."
Nevýhody: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Výhody: "That I was able to sleep a bit on the flight - and that we gained an hour."
Nevýhody: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Nevýhody: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "Comfortable, hospitality and wonderful service"
Nevýhody: "They were unfreindly and rude."
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Nevýhody: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Výhody: "I would like to come on time each trip because I got two late time before with airfrance"
Nevýhody: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Nevýhody: "The room between seats is unbearable."
Výhody: "Nothing particular"
Nevýhody: "Nothing particular"
Výhody: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "Good cabin, but very conjugated :|"
Nevýhody: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Výhody: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Výhody: "Crew was nice and responsive"
Nevýhody: "The overall experience is regular at best"
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Nevýhody: "It was delayed"
Nevýhody: "There are always delays. Today it was that internet was down."
Výhody: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Výhody: "Flight arrived safely."
Nevýhody: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Výhody: "Free drinks and snack!"
Výhody: "A short flight but attendants served us a snack and water with a smile."
Nevýhody: "No business class"
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Výhody: "Although plane was full staff moved us through quickly"
Výhody: "Nothing whatsoever"
Nevýhody: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."
Everything was smooth and fine.
Výhody: "the price"
Nevýhody: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."
Výhody: "Even though I had a middle seat with no legroom (I'm 6ft7), it was still more comfortable than the Easyjet aisle seat I had outbound. The seat backs are plasticky but at least they are thin and don't encroach on your leg room."
Nevýhody: "departure gate area was standing room only"
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "nothing canin was good"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Výhody: "That the place reached safetly to its destination"
Nevýhody: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Nevýhody: "Long boarding process - mass confusion and aggravation. Lots of angry passengers because of baggage fees."
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "The plane was comfortable and very clean. You could tell it was a newer aircraft. The crew was very polite."
Nevýhody: "Charging a fee to check-in at the airport is ridiculous. Not every traveller has access to a computer/printer when they travel so that can be big hassel for customers. We didn't have to deal with this, but it could stress out other customers."
Výhody: "Cheap prices"
Výhody: "Late incoming aircraft. Delayed boarding as we were told that there was a wait for an assistant to facilitate the boarding of a passenger using a wheelchair."
Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Výhody: "The crew was nice"
Nevýhody: "The plane was defective and they waited hours to change planes. There was one that we eventually used right next to it. Delayed three hours. The original destination was changed entailing a bus trip of four hours in the middle of the night. There was no one who gave any information on how to find the bus upon arrival."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Crew was kind and the ride was easy and mostly on time."
Nevýhody: "Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline."
Výhody: "Standard Ryanair flight. Usual boarding etc. No problems."
Nevýhody: "Being split all over the aircraft because we refuse to give in to Ryanair extortion to squeeze more money out of us. Clearly would have been able to seat us all together. Won't buy another coffee or food until this policy changes."
Výhody: "They charged me 50 euro for my carry on, after that I was flying with the same small bag 3 times in Ryanair."
Nevýhody: "I want my money back because they didn't charge me before when I had travel on Ryanair, just I Italy. And they said that if I dindt pay they close the gate for me, and after I said that I am gonna paid, they laugh with the other girl, and say "she has money and she said not""
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "Reasonable seat space, good crew"
Nevýhody: "What can you expect from Ryanair? They treat their passengers like kettle when boarding. Specifically we had to stand and in a hot anghar before boarding for 40 mins. No seats, water or idea why we have to wait there rather than the airport. I experienced it so many times and tell myself never again. if I have an option I never fly with them."
Výhody: "The fact that it got me to Dublin."
Nevýhody: "After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again."
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"
Výhody: "Availability to change seat if one is open"
Nevýhody: "No leg room"
Nevýhody: "The waistlines outside to walk into the airplane. All the staff on the plane were tense and irritated which created an unpleasant atmosphere"
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"