Výhody: "Terrible crew rude and impolite"
Nevýhody: "Direct boarding."
Výhody: "The crew was efficient in everything it did."
Nevýhody: "THe seats are cramped and we spent the entire two hour flight listening to the flight crew trying to sell: alcohol, cigarettes, scratch off tickets, and duty free items. I’m not taking a plane to go shopping, and the fact that we were asked to buy 4 different types of items in 2 hours was excessive."
Nevýhody: "1. The flight was late, better time management 2. Seats are very flat and uncomfortable"
Nevýhody: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
Nevýhody: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Nevýhody: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
Výhody: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Nevýhody: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
Výhody: "The flight itself was quick and crew members were professional."
Nevýhody: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Výhody: "We actually made it"
Nevýhody: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Nevýhody: "We were charged an additional $70 per person to have our boarding passes printed at the airport. After waiting 40 minutes in line to check in, we were made to go to another office to get boarding passes. Even though we arrived 3 hours before the flight, we barely made it. Ryanair tries to put as many obstacles and charges in your way before you fly. You have no recourse as you would miss your flight if you don’t pay the extra charges. During the flight, the whole purpose of the crew is to sell duty free goods. This airline is the worst! I’d pay more to another airline, just to avoid Ryanair."
Výhody: "I got to my destination"
Nevýhody: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"
Nevýhody: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
Výhody: "No good things to say about this flight or booking."
Nevýhody: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
Výhody: "Nice and cheap."
Nevýhody: "The window was in the wrong place so I got a bad neck trying to look out."
Výhody: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nevýhody: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"
Nevýhody: "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."
Výhody: "The staff did the best they could with what they had I think"
Nevýhody: "The boarding was chaotic and slow. The flight was delayed. Never a fan of having to pay for even just water (especially after an hour on the tarmac waiting to take off)"
Nevýhody: "Boarding was late."
Nevýhody: "Being delayed an lied too"
Nevýhody: "We boarded after the time it was supposed to take off and once in Barcelona we had to wait about 25 minutes to collect our bags."
Výhody: "the pilot didn't care about landing, it was the worst landing ever"
Nevýhody: "the pilot didn't care about landing, it was the worst landing ever"
Nevýhody: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."
Nevýhody: "they where delayed and as a result they made me miss my flight.. to Barcelona i hate this airlines and will never fly with them again"
Nevýhody: "Things that went wrong; 1- gate switched at the last minute. 2- the flight departed 30 minutes later. 3. At boarding, as Americans, we were singled out and had to pay €50!! For our carry on. This was the third airline we in our European vacation. No one else was being asked and had bigger bags then we did. I told them that they had to be consistent with everyone that was going by to make sure that they also paid. But they didn't even bother to check People with European passports. We will never ever flight with this airline agin. We don't recommend it. The airplane was old. The seats were torn. And the landing was horrible."
Výhody: "60 quid return to Barcelona from London. Can't be bad. Comfortable seat and very pleasant cabin crew."
Nevýhody: "They called boarding a long time before it actually started. Food available was not so good."
Výhody: "Normal simple RyanAir flight, as long as one does not eat food or buy a glass of wine at £8each."
Nevýhody: "Priority on-boarding was fine to start with, until the later passengers started bringing on too much hand luggage and long coats stuffed with clothes, and stuff. Cabin Staff just wanted to get away as fast as and gave up preventing these degenerate snowflake freeloaders from stuffing their bits and pieces in several storage cabins along the cabin. Of course these people went to all of the lockers in turn and rifled through them as their stuff was spread across several lockers. Luckily my bag, with it’s many padlocks, was completely locked down, and it survived an attempt to open it. My partner was not so lucky, however. Clearly the cabin staff are under pressure to get moving and keep the passengers happy. But it is obvious to m that these ‘later’ passengers are working a scam to steal from other passengers. RyanAir need to make these argumentative over packers, put their stuff in the hold, without question or get off. Off-boarding was also a joke, the priority boarders at the front of the plane that Paid the most, had to get on a bus to the terminal that was the last to move...so forcing a lengthy queue at passport control, it took over an hour to get into the terminal. As the less exoerienced traveller faffled about with their documents, multiple children, and no queueing system. It was chaos on the Spanish side. RyanAir would avoid the delays by having better trained assertive staff, and a little better administration on the ground to ensure that priority boarders get what they paid for. Otherwise I might as well fly SwissAir, or Lufthansa, which are only a 15% price point away. [after seat booking and other RyanAir add on costs.] Passenger===Disappointed [and literally was robbed in flight.]"
Výhody: "great service, no turbulence"
Nevýhody: "Not very comfortable seats"
Nevýhody: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Výhody: "Good leg space."
Nevýhody: "Charging processing fee if checking in is not done online before you arrive at the airport."
Výhody: "The Gin and Tonic"
Nevýhody: "3hr delay and the worst landing I have ever experienced, Stevie Wonder would have done better."
Nevýhody: "Asked to put cabin bag in hold despite having no other hold luggage. Plenty of room for cabin bags right above my head. Even more delayed time"
Nevýhody: "3 hour delay! Walked out of barcrlona airport ar 3am!"
Výhody: "The Price"
Nevýhody: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
Výhody: "Not much after having to pay 200 extra euros"
Nevýhody: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
Výhody: "Service costumers disagree"
Nevýhody: "The flight was overcrowded, cramped, and loud. The passengers were boisterous with no attempt by the crew to control them for the comfort of other passengers."
Výhody: "Crew was great, flight was on time and arrived at destination early."
Nevýhody: "Environment not clean and sloppery service"
Výhody: "I liked nothing about the airline, the service was horrible everyone was rude . They changed time and gate with no notice as the entire flight was running around airport looking for flight/ help..."
Výhody: "Not much"
Nevýhody: "We were stuck on the plane for about 40 minutes after takeoff with no AC because they couldn't start the engines? I am not really sure if that was the reason they gave us zero communication..."
Nevýhody: "seats are too crammed and uncomfortable"
Výhody: "Flight was good."
Nevýhody: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Výhody: "Cheap prices"
Nevýhody: "Our flight was cancelled the night before we were to leave and there were no flights available until four days later to our next destination. We got a refund but per EU laws, they should cover the price of our new flights."
Nevýhody: "Seats don't recline. No leg room. Cattle car feel!"
Výhody: "Boarding was very slow. I didn't understand why practically everyone was in line at least an hour before the doors opened, since we all had an assigned seat! On the way back from Rome they changed the gate 3 times up until 45 minutes before boarding. I had never experienced so many gate changes."
Nevýhody: "Over charged and charged for boarding pass"
Nevýhody: "Extra fees for luggage. Tiny seats w/out reclining"