Very happy with my flight
Výhody: "Staff was extremely nice and helpful"
Výhody: "Service was good. Flight attendants were friendly"
Nevýhody: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "I have never been treated so poorly by counter people in my life!"
Nevýhody: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"
Nevýhody: "We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."
Výhody: "The crew was very pleasant and professional"
Výhody: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Nevýhody: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."
Výhody: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Nevýhody: "it was all great and professional."
Nevýhody: "Food wasn't the best but did honor my special diet request."
Nevýhody: "Had to take a United flight to a different destination. No compensation for something I had no control over. When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me. When this kind of thing happens - I pay with my time. Sucks"
Výhody: "the fact that the flight arrived on time without delay and the gates were easy to locate."
Nevýhody: "How on earth did my i arrived lagos and only one out of my two bags showed up, i have to extend my stay in lagos and hoping my bag will come the next day, i have to pay $100 extra just to extend my one-night hotel booking to two nights. Someone really need to get fired, as i wasn't the only one with the same issue and it has been long going, i only hope my bag shows up"
Výhody: "everything was great"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Easy boarding comfort seats"
Nevýhody: "No entertainment at all it is 2017 not from all countries but still need any kind of entertainment for a 3.20min flight"
Výhody: "Great crew. Leg room reminded me of old days flying comfort."
Nevýhody: "Flight was continually delayed, 15 by 15 minutes until 4 hours had elapsed."
Výhody: "Very friendly staff and food was delicious."
Nevýhody: "I had to run from Terninal A to Z to make this flight since our first flight was delayed arriving due to weather. As a result, my luggage didn't make it to my destination."
Výhody: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Nevýhody: "It was very good"
Výhody: "Great customer services, Very outstanding staff."
Výhody: "Flight left on time, crew as OK"
Nevýhody: "you'd. have to pay extra to check in luggage, not what you expect from Lufthansa. Though no problem for us, since we didn't need to check in any luggage."
Nevýhody: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "the gate crew didn't care if there was chaos. no interaction with waiting passengers beyond those that queued up with direct questions. i'd liken the experience to herding cattle. customer service skills haven't been taught to these folks yet. if i were basing my lufthansa experience on this alone, i'd go out of my way to fly another airline next time. on the other hand, the people staffing the flight were extremely kind, professional, pleasant, personable. a much improved experience. so much so that i mentioned it to a few people once i got home. this crew has received more training on how to provide excellent service than the gate folks in frankfurt."
Nevýhody: "gate crew's attitude. it feels as though they are disdainful of the traveller. customer service matters. manage the boarding process. be nice about it."
Nevýhody: "The seat was getting pushed back"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "Seating was incredibly uncomfortable and cramped. Legs were in pain after the flight. Not enough beverage service for such a long dlight."
Výhody: "TV & movie selection, food and drinks were great! staff was friendly and there seemed to be a bit more room between seats!"
Výhody: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Nevýhody: "Couldn't have been better."
Výhody: "everything excellent overall"
Nevýhody: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Výhody: "on time departure and arrival"
Nevýhody: "boarding, after preferred members and those needing help, was all one. that's a lot of people. ended up being fine since there was plenty of time, but sometimes, people in the aisles slow the process down. might be better to put the people at the back of the flight on first."
Nevýhody: "I never took this flight."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "Great crew, smooth flight, enough leg room, but no reclining seats"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "Efficient, early check in and seat selection was simple and done from home. Got to the airport early which is unusual for me but everything went smoothly and was relatively low stress."
Výhody: "Flights were not full, very nice! Entertainment system was vast and the quality was great, brand new movies and shows."
Nevýhody: "More than one type of beer please, I was economy class so comfort will always me just ok, nothing to really be done there"
Výhody: "great attitude from the crew"
Nevýhody: "food was just ok"
Special food order was not fulfilled Plane was not ready and passengers were kept on bus for a long period
Excellent experience, will fly with them again…🙃
Výhody: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Nevýhody: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"
Výhody: "The crew was attentive but only on the basic standard service."
Nevýhody: "I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family"
Výhody: "The lady checking me in was nice"
Nevýhody: "Items were stolen from my bag"
Výhody: "Everything. Flying First class is the only way to fly"
Výhody: "Efficient check in and polite crew."
Výhody: "Only the on board crew lived up to Tap's normal standard"
Nevýhody: "Boarding chaotic in Copenhagen. Food very poor this time"
Výhody: "We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami."
Nevýhody: "Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight."
Výhody: "The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines."
Nevýhody: "The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline."
Nevýhody: "Flight was so delayed we missed our connection."
Výhody: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Nevýhody: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"
Výhody: "I flew business class - very good seats. TAP also flies an older plane on this route- not fully reclining"
Nevýhody: "Boarding process too slow and delayed. Soup, always appreciated was lukewarm"
Výhody: "Smooth flight, easy boarding."
Nevýhody: "My bags cost more than the flight. Long line at Pasport check."
Nevýhody: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."
Výhody: "Overhead luggage space"
Výhody: "Excellent landing, adequate number of attendents, food served, wide aisles"
Nevýhody: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."
Nevýhody: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"
Nevýhody: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."
Výhody: "You can charge your devices (only in one plains from London to Portugal)"
Nevýhody: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"
Výhody: "The food was good"
Nevýhody: "This flight never indicated that there would be an additional charge for baggage. It cost me $400 extra dollars. The service for the airline was terrible and the layovers were horrible."
Nevýhody: "No cnn or fox news in English"
Výhody: "No issues or service challenges I could think of. Friendly. Helpful."
Nevýhody: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."
Výhody: "The crew was very king"
Nevýhody: "the seats were very uncomfortable because the backs were not adjustable"
Nevýhody: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."
Výhody: "Flight was great"
Nevýhody: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"
Výhody: "Seats were nice in the front half of the plane."
Nevýhody: "Checked bag costs are 90USD which is way to high. No meal selection. One choice offered and it was a weird flavor."
Nevýhody: "The space/seat size was very limited"
Výhody: "No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip."
Výhody: "The crew and the service."
Nevýhody: "The food - horrible... My TV did not work the entire trip."
Nevýhody: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("
Výhody: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Nevýhody: "My video screen did not have English available"
Výhody: "Plane was delayed. Crew made no effort to keep us informed. Had to stand in the hot sun for almost an hour."
Výhody: "The trip was perfect. My bag does not think the same way."
Nevýhody: "Everything was perfect until I receive my bag and notice that two (2) items were missing: my snorkeling face mask, and my camera's tripod. Who is responsible for this? How can I be happy with this?"
Výhody: "Crew and food"
Nevýhody: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."
Výhody: "This was a small airplane and a very quick flight. It was pretty standard as a whole."
Nevýhody: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."
Výhody: "The punctuality"
Nevýhody: "The airplane was small for a 8-9 hours trip, the seat were super small, I'm not a big person and I was very uncomfortable in them, the crew wasn't very nice, the food was a mess the girl next to me was a vegan and they give her a cheese sandwich, entertainment didn't work well there were only 4 channels, comparing to AirEuropa very mediocre and awfull airplane, really I'm from Venezuela and even there the airplanes are better, not worthy the 600$ one way ticket I got."
Nevýhody: "Terrible TAP service. Missed my flight to no fault of my own and I was made to buy a new ticket. No changrs, no partial refund, couldn't even use my return ticket which I had to rebook too. Nice customer service !!!"
Nevýhody: "i could had something sweet, but it was ok anyway"
Výhody: "Crew were friendly, and the food and wine were good."
Nevýhody: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."
Výhody: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nevýhody: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"
Výhody: "The flight left later than expected because the boarding process didn't start till 5 minutes after the scheduled departure time. The service on the aircraft was very nice though"
Výhody: "The crew was nice and helpful"
Nevýhody: "The plane was very old, the screens to watch the TV were horrible, the resolution was very bad, you can't barely see anything. The choices or movies are very bad, and you cannot select when to start the movie. Some toilets did not have soap."
Výhody: "Very comfortable flight"
Nevýhody: "Sitting near a crying infant"
Seats and meal should be included in the ticket price
They want to charge 250 euros for an extra bag and made my sister miss her flight.
Výhody: "Departure on time, arrival ahead of time."
Nevýhody: "There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying."
Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Výhody: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Nevýhody: "The seats more comfortable."
Výhody: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Výhody: "The crews are friendly and smiling. Seat are comfortable"
Nevýhody: "If they allow the family with young children to board first will be excellent"
Výhody: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Nevýhody: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Nevýhody: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Nevýhody: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Výhody: "Cheap ticket prices"
Nevýhody: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Nevýhody: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Výhody: "I liked that it's first and last time"
Nevýhody: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"
Nevýhody: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Výhody: "Bording was fast and the plane took off on time."
Nevýhody: "Landing was very rocky"
Nevýhody: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Nevýhody: "They stole my money"
Výhody: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Nevýhody: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Nevýhody: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Výhody: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Nevýhody: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Nevýhody: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Nevýhody: "We were delayed 7 hours without any explanation or compensation or apology."
Výhody: "Reasonable drink choices"
Nevýhody: "Where is ayran?!"
Výhody: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."
Výhody: "Absolutely nothing"
Nevýhody: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Nevýhody: "At check in staff did not know that I had 20 kg baggage allowance"
Výhody: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Nevýhody: "The flight was only hour and 30 min, so I have no criticism for this flight"
Nevýhody: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Výhody: "clean aircraft"
Nevýhody: "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"
Výhody: "Reasonable for the price paid"
Nevýhody: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."
Výhody: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
Nevýhody: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Výhody: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Nevýhody: "Bad Service , so uncomfortable seats ,"
Výhody: "Staff was super friendly and efficient."
Nevýhody: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."
Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Nevýhody: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"
Výhody: "Was first to check-in and received exit-row seat with its extra leg-room."
Nevýhody: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Výhody: "Although the previous flight was late, the boarding has waited for us to come."
Nevýhody: "The staff's English was not understandable at all even for a native speaker."
Nevýhody: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Výhody: "Plane is ok, clean, good condition"
Nevýhody: "Almost no service. Cheak in took 2 hours!"
Výhody: "The crew was nice."
Nevýhody: "That we didnt get even a glass of water"
Nevýhody: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."