All good other than departing 1 hr late!!
Paid full SQ fare but return trip was on scoot and without any entertainment and no given choice for food.
Výhody: "Price is good"
Nevýhody: "The food can be more improve"
Nevýhody: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Výhody: "Friendly staff. Both two meals were awesome."
Nevýhody: "Already done."
Výhody: "Very comfortable; excellent service"
Výhody: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Nevýhody: "The food was not too attractive, better variety of main meals"
Výhody: "Crew , amenities and food"
Výhody: "The crew was very helpful and courteous."
Nevýhody: "The flight was delayed and I decreased my time in Singapore"
Nevýhody: "I think the food in our flight was not that good.."
Nevýhody: "Delay could be complimented by faster speed"
Výhody: "Efficiency, good."
Výhody: "Nothing beats Singapore SQ!"
Výhody: "Quick boarding. Great entertainment system Good staff"
Nevýhody: "Not comfortable seats"
Výhody: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Nevýhody: "No negative points"
Nevýhody: "Too much stop over"
Výhody: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Nevýhody: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Výhody: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Nevýhody: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Nevýhody: "Little or no room in Economy"
Nevýhody: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Výhody: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Výhody: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Nevýhody: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Výhody: "It was good"
Nevýhody: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Výhody: "There was nothing to complain about..a very friendly staff, departure on time !"
Nevýhody: "No newspapers and magazines on board !"
Výhody: "Again very friendly and efficient service ."
Výhody: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Výhody: "the flight schedule are very good"
Výhody: "Crew was great. Food not bad for airline food . It was clean."
Výhody: "Staff managed to change seating due to height. Very accommodating."
Nevýhody: "Entertainment console dated. Sound very crackly. Video images not sharp."
Výhody: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Nevýhody: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Výhody: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Výhody: "Food, movies, support, were all wonderful."
Výhody: "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
Nevýhody: "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."
Výhody: "Crew and boarding were efficient"
Nevýhody: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Výhody: "Cabin crew are always great"
Nevýhody: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Výhody: "On time. Attentive crew."
Nevýhody: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Výhody: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Nevýhody: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Výhody: "Aircraft was OK."
Nevýhody: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Nevýhody: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Výhody: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Výhody: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Nevýhody: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Nevýhody: "The entertainment was poor"
Výhody: "The movies"
Nevýhody: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"
Výhody: "The crew was amazing!!"
Výhody: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Nevýhody: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."
Výhody: "Crew on airport at baggage is not helpful at Mumbai airport very poor"
Nevýhody: "Good Guidance Proper behavior from airport crew"
Nevýhody: "-Seat comfort - stingy with morning coffee -terrible departing plane"
Nevýhody: "Better inflight entertainment"
Výhody: "The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!"
Nevýhody: "The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing."
Výhody: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Nevýhody: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Nevýhody: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
Nevýhody: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"
Výhody: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Nevýhody: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Výhody: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Nevýhody: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Výhody: "The crews"
Nevýhody: "The wifi is bad the food is bad im in business class"
Výhody: "All of the above"
Nevýhody: "Nothing that i didn't like"
Výhody: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Výhody: "Footrest would be good for a long haul flight."
Nevýhody: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Výhody: "Travelled Business Class - a great experience."
Nevýhody: "Slow to board."
Výhody: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Nevýhody: "The crew were really young and not very talkative."
Výhody: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Nevýhody: "The delay in boarding! It’s hard work when traveling with a toddler."
Výhody: "Service and Wi-Fi"
Nevýhody: "Brussel sprouts were total mush"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Good facilities, food and entertaniment. Seat comfort not so good."
Výhody: "Food was good and seating was comfortable."
Nevýhody: "That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration."
Výhody: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Výhody: "The food was good and the service was great. I also had a great seat in the front row."
Nevýhody: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"
Výhody: "Staff was excellent. Food good. Great choice of movies."
Nevýhody: "Bigger and more comfortable seats."
Výhody: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Nevýhody: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Výhody: "Overal very comfortable and good service aboard plane."
Nevýhody: "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."
Nevýhody: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
Výhody: "Great entertainment system. Lots of leg room best airline"
Nevýhody: "Late departure but made up time in flight"
Výhody: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
Výhody: "Same comments as above."
Výhody: "The entertainment system"
Nevýhody: "Everything else"
Výhody: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Nevýhody: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."
Výhody: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Nevýhody: "Boarding was a bit disorganized."
Výhody: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
Výhody: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Nevýhody: "Nothing comes to mind."
Nevýhody: "The same comment as above."
Nevýhody: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Výhody: "love everything about Emirates!"
Výhody: "Staff were great. Food was good."
Nevýhody: "I had thought all crew was on training. Service was poor"
Výhody: "Like everything"
Výhody: "A380 was comfortable with good entertainment"
Nevýhody: "Attitude of Emirates ground staff and crew. Compare to Emirates Singapore Airpines staff are more polite and helpful."
Výhody: "The crew was top notch. Very attentive, courteous, and super helpful."
Nevýhody: "Congested feeling and subpar entertainment."
Výhody: "Good seat size and space, very comfortable. Excellent entertainment."
Nevýhody: "One food selection was good, another just plain bad."
Výhody: "The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!"
Nevýhody: "Confusion with wrong menus being handed out - on 2 flights!"
Výhody: "Crew were lovely"
Nevýhody: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."
Nevýhody: "Seats need better padding"
Výhody: "The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane."
Nevýhody: "The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again."
Výhody: "Easy boarding procedure."
Nevýhody: "Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long."
Nevýhody: "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
Výhody: "Short connecting in taiwan"
Nevýhody: "Flight was delayed but no reason was given or announced."
Nevýhody: "The food could have been more tasty and warm."
Výhody: "The crew were good"
Nevýhody: "Food is not good"
Výhody: "Services verygood"
Výhody: "Friendly staffs & price"
Nevýhody: "Not much legroom for economy"
Nevýhody: "Would fly China airlines again"
Výhody: "Good entertainment choice"
Nevýhody: "Average economy plane food"
Výhody: "Food is awesome!"
Nevýhody: "The seating and the earphones could have been better"
Nevýhody: "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."
Nevýhody: "The English of the crew wasn't fantastic"
Výhody: "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
Nevýhody: "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."
Výhody: "Love the airline and how they treat their guests"
Nevýhody: "They movies on demand kept skipping in voice....but love the selection of movies"
Výhody: "Crew was friendly and attentive. Wide range of entertainment to choose from."
Nevýhody: "Boarding was done half the plane each, so I stood in line waiting to board for a long time. I also had the middle seat, which was uncomfortable for sleeping. I would upgrade for a window seat next time. There were only meat options for the food, and no main courses for vegetarians."
Výhody: "I like the boarding styles and the crew"
Nevýhody: "I didn't like that we had to wait for one guy cause he was late. I also didn't like the little room we have to streach."
Nevýhody: "They ran out of food options and i was served meat i could not eat for every meal, thus i ate only rice for over 24 hours. We then sat on the tarmac for over 4 hours with only 1 update,. After an over 18 hour flight. the last that could have been done was to update the passengers so we had an idea of how long we would be sitting there. it is understandable that weather may cause delays, however, it is inexcusable that we were told it would be a 2 hour delay, and were not updated until approaching 3 hours, and additionally, after that, we were told we would be approaching the gate at 10 and were not updated for another hour. The crew should have kept us better informed with the updated delays. They didn't pass out a single snack the entire 4 hour delay, and gave us one cup of water each, terrible experience"
Výhody: "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
Nevýhody: "I like everything"
Nevýhody: "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
Výhody: "Crew was excellent."
Nevýhody: "kind of an old airplane. Food tray was broken. Display was not functional."
Výhody: "People were friendly and courteous very attentive"
Nevýhody: "The plane was new and clean very nice"
Výhody: "I haven't verified this with seat pitch measurements, but the economy seats on this flight (Airbus A350) felt roomier than the economy seats we've had on US airlines. Flights in economy seating haven't been truly comfortable for me in a while, but this one was decent."
Výhody: "The airline attendants were very friendly and provided good customer service. The planes are new and very comfortable, good selection of movies in premium economy."
Nevýhody: "The food is a little too authentic for my taste but the presentation is excellent."
Výhody: "Nice flight crew"
Výhody: "not too many passengers"
Nevýhody: "Staff were on a hurry with serving food - reckless"
Výhody: "We were lucky to have an exit row. The flight was smooth and pleasant."
Nevýhody: "The food was not great but got the job done. Could use a wider movie selection."
Výhody: "The food was good the crew were very nice and polite"
Nevýhody: "The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch."
Nevýhody: "Really delayed, almost missed connecting flights. No way to contact them about this aside from a phone number that we couldn't call internationally."
Nevýhody: "2 hours late because of mechanical issues. They offered food with no water or juice - later only coffee or tea on a 3 and a half hour flight. Staff was not the friendliest - asked for water twice, was told just a moment but was never brought any. How do you not give people water on flight over 3 hours? I would have even paid for it. I have a history of heart failure and was worried because my ankles were swelling and my legs were tingling. We missed our bus because of the delay, The airline staff in taiwan took all of our travel info and said they would help us book other transport to get where we were going in Cambodia. When we got to Cambodia the check-in desk was closed so info told us to go to the china airlines office - we waited almost an hour and still no one showed up (middle of the afternoon). Had to pay 6x the price to get to Sihanoukville plus we weren't able to get a refund on the bus tickets. Crying, screaming kids in front of us kept standing up on the seats so no one behind them could see the TV - staff said nothing. Terrible experience."
Výhody: "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
Výhody: "EVERYTHING WAS SMOOTH AND QUICK"
Nevýhody: "ONLY WATER TO DRINK WITH THE FOOD NO ORANGEJUICE APPLE JUICE OR COKE OR 7 UP"
Výhody: "The staff was amazing and the movie options were extensive"
Nevýhody: "We departed much later than anticipated and I missed my connecting flight as a result - had to spend an extra 10 hours at LAX until next flight available. The food was terrible, I only ate the fruit!"
Nevýhody: "Warm wash cloth must not be eliminated especially for long flights. I was not able to charge my phone since the outlet was non-functional. The flight experience wasn't that bad with the budget price of the ticket. Over-all it was okay."
Výhody: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
Výhody: "Love of the leg space on the 777."
Nevýhody: "Just the trip length, hehe."
Výhody: "The aircraft is very poor the seat is very bad condition you feel like you sitting on steel sheet for the link of the flight which is 13 deceit is very nerrow very bad condition , when I ask the host he said the aircraft is going to be retired next week so that's a very bad luck for us to fly 13 hour in this condition food is very bad I was disappointed out of the whole trip"
Výhody: "they dont looked upset when you ask them for something"
Nevýhody: "the crew didnt provide beverages on the 2nd meal service. something happened (meal tray cant be pulled out) that made them busy. so, they went ahead and offered coffee and tea. to my thinking, do they expect that people drinks only those. plus they gave customers on the other sections beverages"
Nevýhody: "Business class seats are old and not all that comfortable."
Výhody: "The movie selection"
Nevýhody: "Food selection"
Výhody: "I was very impressed with China Airlines. They were very professional. The plane was relatively spacious and clean. The food was good and no delays. Very nice."
Výhody: "Clean plane."
Nevýhody: "The dinner upset my stomach, leading me to get sick once I got home."
Výhody: "That we were provided with seat belts."
Nevýhody: "The level of uncomfortableness rivaled that of Spiritair. From friction burns on the knees from the seat directly in front of you, to virtually hosting your front neighbor's head in your lap when they recline. And I'm all of 5'8"! Even though easily +90% of the passengers were Americans, Australians, New Zealanders and Europeans, and that the flight was between 2 English speaking countries, we were addressed in Mandarin Chinese. Reminds me a bit of Air Canada with their often French bias."
Výhody: "Nothing about the flight I can recall was pleasant"
Nevýhody: "From the time we board at Taipei, the gentleman checking our ticket was rude. The flight crew member was not straighten out the customer who are loud and causing trouble for other customer. Seat was uncomfortable and small. I've suffered back pain due to the cramped seating and also my seat reclining was broken, every time I've tried reclining it just snap back. The food was bad, the bun/biscuit was hard when given to us."
Výhody: "Would recommend it!"
Výhody: "The premium economy seats had half recline and leg support. the cabin crew were very courteous. They gave an overnight kit similar to business class. Same food as business except servived with plastic utensils and small plastic tray."
Nevýhody: "The boarding area in Taipei was small, crowded and chaotic."
Nevýhody: "My bags were misplaced I have to wait for an extra day to get it"
Výhody: "The crew was very hospitable. Good food."
Nevýhody: "The champagne should be served more chilled and the bottle should be stopperd to preserve its bubbles through the end of the flight. Avianca lounge at MIA is subpar."
Výhody: "Nice flight crew"
Nevýhody: "The food"
Výhody: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
Nevýhody: "Connection flight from plane to the gate,seats need to be updated"
Nevýhody: "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"
Výhody: "Food on flight was good, captain was good pilot"
Nevýhody: "Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD"
Výhody: "The flying smooth, staff pleasant"
Nevýhody: "No charging points, chairs not reclining, plane too small, toilets to far back. Didn't like the plane at all."
Výhody: "High quality in.Biz.Great selections of food but wine a little scarce"
Nevýhody: "More wine"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Nevýhody: "The seats are cramped just like any other airline."
Výhody: "The food was decent and they seem to want to please."
Nevýhody: "I always try to avoid the airline because they keep the cabins so uncomfortably hot. No matter how many clothes you take off or complain it is like a Turkish bath. It is torture."
Nevýhody: "The people smell very bad !!"
Výhody: "Comfort, food, staff, everything"
Výhody: "Number of times served and staff was excellent."
Nevýhody: "Had one entree option. Take it or leave it is the only choice."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "the in flight crews were great! Lots of things to watch, nice food and wine."
Nevýhody: "Tight close seats, rather long line at check in."
Výhody: "Food is bad.no other word is fitted. All the rest is good."
Výhody: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
Výhody: "Great staff!!"
Nevýhody: "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "Canceled flight"
Nevýhody: "Food choices should have been better..."
Výhody: "Pleasant crew, great quality service, good food."
Nevýhody: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "The flight was effective, on time, the service was very good. Good food"
Nevýhody: "I couldn't understand the entertainment computer. I experienced a much more friendly one at different airlines, and they had a rich variety of content and games. Please also make sure that all staff is fluent with English - few of them seem either not to be communicative, or not confident to speak."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "crew members"
Nevýhody: "late hours"
Výhody: "good food, nice attendants, comfortable seats, good pillows, useful toiletries bag provided,"
Nevýhody: "no wifi"
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Best airline food I have ever had. Most comfortable long flight as well."
Výhody: "The food. The entertainment."
Nevýhody: "Needs better seats! More room for long flights!"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Good food, very comfortable."
Nevýhody: "Staff was a bit curt but seemed overwhelmed. I had entertainment on a personal screen for the first hour, and then the crew reset the systems TWICE and then I did not have entertainment for the whole flight. Big disappointment"
Nevýhody: "I lost my luggage and they said we ganna send it to you they didn't send any thing"
Výhody: "food was very good here, the vanity set had useful staff and the gave my three-year-old a special bag with toys etc."
Nevýhody: "no problems"
Výhody: "USB charger in seat back. Great entertainment and the food was awesome. plenty of booze. I love the turkish delight at take off (such a nice touch) and the 'comfort kit' they pass out with slippers and toothbrush. I love Turkish Air."
Nevýhody: "It was hot....the temp"
Food choices were rather poor. Pasta, which is what they seem to serve now in Economy was tasteless.
Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "Great service as always"
Nevýhody: "Took off late."
Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"
Výhody: "The flight was very good."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Výhody: "Very short fligh so there was no entertainment but everything else was perfect"