Výhody: "Best in the world, as always."
A to Z on this flight was just great!
Nevýhody: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Nevýhody: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Výhody: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Výhody: "everything, the crew was efficient"
Nevýhody: "more African entertainment to be added on the Johannesburg route"
Výhody: "Excellent crew and very well dressed and always smiling"
Nevýhody: "The lights were switched off for a very long time. That can be avoided"
Výhody: "Crew , announcements were restful , not loud and blasting like some airlines"
Nevýhody: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Nevýhody: "Better food, better selection movies"
Nevýhody: "Great Airline. Great staff and service. Good food and drink."
Výhody: "Amazing crew."
Nevýhody: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Nevýhody: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Výhody: "Extra touches and super pleasant and courteous staff."
Výhody: "Dim sum between Hong Kong & Singapore."
Výhody: "personel provided excellent service"
Nevýhody: "food was ok. A faulty entertainment system did make our flight feel longer."
Výhody: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Výhody: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Výhody: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Nevýhody: "baby crying throughout the flight"
Výhody: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Výhody: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Nevýhody: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Výhody: "Staff worked very hard and were very helpful."
Nevýhody: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Výhody: "Service was great especially the food"
Výhody: "It was good"
Nevýhody: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Výhody: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Nevýhody: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Výhody: "evening meal was delicious"
Nevýhody: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Výhody: "Crew was very friendly and good service."
Nevýhody: "Crew could have asked the passengers whether they need snacks in between."
Výhody: "Sound sleep"
Nevýhody: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Výhody: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Výhody: "Great flight amazing service"
Výhody: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Výhody: "For as long 14 hour journey they sure make it comfortable."
Výhody: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Výhody: "got us there, efficient and effective crew."
Výhody: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Nevýhody: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Výhody: "Good crew, but working with some tired, old equipment."
Nevýhody: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Výhody: "Airline was great"
Nevýhody: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Výhody: "uncomfortable compared to the other flights"
Výhody: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Nevýhody: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Výhody: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Nevýhody: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
Nevýhody: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
Výhody: "Friendly and approachable cabin crew."
Nevýhody: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."
Výhody: "Everything was great!"
Výhody: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
Výhody: "The entertainment selection was decent."
Nevýhody: "The crew left a lot to be desired. Very disappointed as when I flew last year, the crew was superb. I'm not a demanding flyer. I really hesitate to even call a flight attendant whenever I fly, so I'm not high maintenance. Incident 1: The flight from DPS to Singapore the flight attendant scoffed when I asked for socks saying that economy passenger don't receive socks on this flight. I didn't appreciate the suggestion that my class wasn't worthy of meeting my request. Her response felt condescending. Her continued interaction with me consistently felt short and mildly irritated with me. I didn't understand why. Honestly, I won't fly Singapore again because of this. Flights are not cheap for me. I spend the extra few hundred dollars because of great reviews and a superior experience last year. I will not be spoken to in a condescending way. On the second leg of my travel from Singapore to LAX the flight attendant once again said that I will not be given socks? Why, thought? I'm traveling for over 30 hours. Have things changed? Second, I asked for a second ice-cream. She handed me the ice-cream then took it out my hand and told me she would have to come back to me. The galley that was suppose to have food didn't seem to have anything. Was I missing something. Be fail on many level."
Výhody: "Crew were good"
Nevýhody: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."
Výhody: "The collection of movies in the entertainment system was very good"
Nevýhody: "There was a 2 hour delay for take off at the Singapore airport. During the delay there was no service being offered by the crew and on top of that for the last one and half hour of delay we didnt receive any intimation or status updates whatsoever."
They claimed no fees to change ticket flight yet they made me pay 400 dollars to change the flight date. Very very very expensive for no reason.
Výhody: "Food and entertainment"
Nevýhody: "Baggage damaged"
Výhody: "all is good"
Nevýhody: "Not much food to eat."
Výhody: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Výhody: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Nevýhody: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Výhody: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Nevýhody: "WiFi never worked"
Výhody: "I had plenty of space"
Nevýhody: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Výhody: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Nevýhody: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Výhody: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Výhody: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Výhody: "Crew were friendly Entertainment was good"
Nevýhody: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Výhody: "Footrest would make the flight just perfect."
Nevýhody: "No footrest. Makes it a little uncomfortable for short people."
Výhody: "Great video console for a short 1.5 hour flight to Yangon"
Nevýhody: "Nothing. Everything was fantastic. Just a really nice quick flight."
Výhody: "Consistently good service from emirates crew"
Nevýhody: "Too much meat in the dining options Boarding was slow"
Nevýhody: "Food was not awful and most item not available in Fist Suites"
Výhody: "Dinner meal. Seats"
Nevýhody: "Bed, breakfast"
Výhody: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Nevýhody: "The delay to get on the flight, hard with a toddler."
Výhody: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Výhody: "I was upgraded to business class. Very nice"
Nevýhody: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Výhody: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Nevýhody: "crew service"
Nevýhody: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Výhody: "Great legroom, quiet plane, seat free next to me"
Nevýhody: "Not much"
Výhody: "Movie choices"
Nevýhody: "Checkin services Staff attitude"
Nevýhody: "The seats are cramped and the food is tasteless"
Výhody: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
Nevýhody: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."
Výhody: "I was impressed by the professionalism!"
Nevýhody: "Chinese passengers passing gas!"
Výhody: "Great service all round and lovely staff on board! A delight to fly."
Nevýhody: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"
Nevýhody: "The boarding process could be more organized and more smoothly."
Výhody: "Everything else was good besides the below content."
Nevýhody: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Výhody: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Nevýhody: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Výhody: "First time flying in double decker plon"
Nevýhody: "I would have been happy to receive points for travel on star alliance"
Výhody: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Nevýhody: "can't find anything to complain with"
Výhody: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."
Výhody: "Very good airline with professional stafff and much better comfort than most other airlines"
Nevýhody: "The food was pretty bad. I didn't even eat on the return flight."
Výhody: "So comfy... Great service. Wished the flight was longer b"
Výhody: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Nevýhody: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Výhody: "The service for my granddaughters was phenomenal."
Nevýhody: "Slow cleanup after food service."
Výhody: "Hospitality and maintenance of timings"
Nevýhody: "May be you can give priority to senior citizens just like those with kids"
Výhody: "Economy seats still comfortable"
Výhody: "Amenities and food, customer service."
Nevýhody: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Výhody: "The ariplane, movies"
Nevýhody: "The check-in staff"
Výhody: "Comfortable, friendly crew, and very good food and service."
Nevýhody: "Boarding was disorganized and flight delayed slightly."
Výhody: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
It is always a joy to fly this airline. Good arrive, beautiful aircraft.
Nothing. You did not tell me that my itinerary has changed. I’m sleeping on the ground in the Middle East. You should be ashamed of yourselves. I’m also sure that you have no spine and will take no corrective action. I’m not sure your business will survive based on the lack of compassion you have.
More Bollywood and tollywood movies, food options.
For 13 hour flight seats were slightly uncomfortable, not much room. Otherwise, everything else was excellent, food, cervice, entertainment, very pleasant.
Výhody: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Nevýhody: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."
Výhody: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Nevýhody: "Can't think of anything, everything was very good."
Nevýhody: "No comments"
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Nevýhody: "Providing better food and movie"
Výhody: "aircraft so silent"
Nevýhody: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Výhody: "Crew not as nice."
Nevýhody: "More hospitable crew"
Výhody: "Efficient, and courteous,seats too were comfy, neat amd clean"
Výhody: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Nevýhody: "There was nothing I didn't like about this flight"
Výhody: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Nevýhody: "Short transit time"
Nevýhody: "being in the middle of three"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Friendly and helpful staff."
Nevýhody: "No entertainment available. A very old plane."
Výhody: "Went out of their way to be helpful"
Nevýhody: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Nevýhody: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Výhody: "Friendly and genuine staff. Clean plane. Staff were well organised."
Nevýhody: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Nevýhody: "they need to do family section"
Výhody: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Nevýhody: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Nevýhody: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Výhody: "Love the service, love the crew!"
Výhody: "Exceptional service!"
Výhody: "Gate crew was great"
Nevýhody: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Nevýhody: "More veriaty on music would be good"
Výhody: "Staff were professional, food was good and seats were comfortable."
Nevýhody: "The online check in system was down so we all had to line up to check in."
Výhody: "The food was good. The legroom was enjoyable."
Nevýhody: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Výhody: "We enjoyed the comfort, food , staff and entertainment."
Nevýhody: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Výhody: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Nevýhody: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Nevýhody: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
Výhody: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Nevýhody: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Nevýhody: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"
Výhody: "view above"
Nevýhody: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Výhody: "Everything was good!"
Nevýhody: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Výhody: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Nevýhody: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."
Nevýhody: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Výhody: "Everything was good ... we were on time .. no delay so .. perfect !"
Nevýhody: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Nevýhody: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"
Výhody: "Crew polite and efficient."
Nevýhody: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Food option is better this time. The connecting time is very short.
Výhody: "Crew was excellent, and the distance between rows are enough so seats are very nice."
Nevýhody: "Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "comfortable seat, friendly staff"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Food is not bad"
Nevýhody: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Výhody: "Stay away from Turkish airline"
Nevýhody: "$1000 for new date. Will never flight Turkish airline again"
Výhody: "Good entertainment, movies ,etc... Helpful crew"
Nevýhody: "Very long lines and delayed boarding"
Výhody: "Everything is nice with Turkish airlines"
Výhody: "Easy and intime boarding"
Nevýhody: "Need to include sea food in your menu"
Výhody: "The international pods were wonderful. Lots of space and could choose from a ton of movies. the bathroom was oversized with plenty of space. And the Bentley travel packs are a very nice touch. The highlight of the trip though is the Turskish Lounge in Istanbul. It has several grand pianos, tons of iMac stations, a freaking golf simulator, and different food stations. Thai, Turkish cuisine a salad bar. It it the best lounge I have experienced 10 fold. It’s the size of a mall."
Nevýhody: "One negative was the beverage service. Iberia and Korean air are much more attentive before and upon take off. Beverage carts come around quite often. Turkish, not so much. Also food was just okay. Feel like other airlines do better in business class"
Výhody: "Will never buy ticket with you"
Nevýhody: "Bad service and flight"
Výhody: "Generally better than other European airlines particularly BA and better priced"
Nevýhody: "Work to do on consistency with crew"
Nevýhody: "Crew was not speaking English at all in the business Class crew was paying attention to certain people Asked few time for service"
Výhody: "Super staff"
Nevýhody: "Bad WiFi connection"
Výhody: "Food was very good, and staff friendly and helpful. They had drinks and sandwiches/onigiri on offer at the galley areas entire trip, only did not come to offer them very often. Entertainment systems were great."
Nevýhody: "Boarding was orderly but a bit long. In general very well managed."
Výhody: "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
Nevýhody: "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."
Výhody: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great food and service. Turkish Airlines has always had a good reputation as we flew with them for years and that hasn't changed. My only one peeve was that I was asked by the flight to sit next to an unaccompanied minor in case of energency. Being a mother. I thought, no problem. The child then became my responsibility on a ten hour flight. Boundaries were crossed when it graduated from assistance to responsibility byt little one could do mid air."
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "I already posted my remarks above"
Nevýhody: "Same wrote above"
Výhody: "Flight attendant in my section seemed annoyed with everything the entire flight. My interactions with her were all fine, but I saw her get obviously frustrated with multiple customers that weren't doing anything out of the ordinary. The rest of the crew seemed pleasant. Seats were incredibly tight for a ten hour flight. Loved the movie/show selection and the food was on the better end of any airline food I've had."
Výhody: "Nice crew. Boarding and deplane was fairly easy and quick."
Nevýhody: "Seats in coach are quite close and became worse when people reclined."
Nevýhody: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Flight attendance service is great"
Nevýhody: "Boarding process too complicated with several security check points make the travel more difficult"
Výhody: "The crew"
Nevýhody: "My screen wasn't working"
Výhody: "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
Nevýhody: "No device charger USB slots (charge phone/iPad/computer"
Výhody: "Crew very helpful."
Nevýhody: "Insufficient leg room."
Výhody: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Nevýhody: "the delay in the departure"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Nevýhody: "They made us choose an alternate schedule and offered our money back completely 1 week before our trip. This change by Turkish Airlines cost me $610. I had to rearrange the flight schedule for the person dog and house sitting for me. We had to spend an extra vacation day from work. The hotel Turkish Airlines put us in had terrible food and was so isolated that you could not walk to a restaurant. This airline was the lowest price, but I will definitely be looking for a different way for my next trip."
Výhody: "I enjoyed the food service, the hot towel, and the amenity kit.Turkish Airlines is the best out of all airlines I've flown."
Nevýhody: "No personal air breeze, USB did not work to charge my phone, and the seats are a bit old fashioned small."
Výhody: "Crews were very nice helpful"
Nevýhody: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "I liked the dates and time, the food and it was over all a good flight"
Výhody: "I got a little bit sick on plane and the crew was super helpful and supportive."
Nevýhody: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"
Nevýhody: "Cramped seating"
Výhody: "The variety of films on show was decent"
Nevýhody: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
Nevýhody: "Check in late, rude staff, bad food"
Výhody: "the entertainment, the food, the service"
Nevýhody: "everything was perfect"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Nevýhody: "Security going from venice to Istanbul then israel could have been better"
Výhody: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Nevýhody: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."
Výhody: "Good food, comfortable seat."
Nevýhody: "Our bag arrived without the walking poles attached to it. So far (more than a week after the flight) we haven't heard from Turkish Airlines anything about our complaint regarding this loss of baggage."
I flew in Tourist priority, it was great.
Výhody: "Crew was very good. Food was OK."
Nevýhody: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."
Výhody: "nice crew"
Nevýhody: "old planes with bad seats and no chargers or entertainment"
Výhody: "New-ish aircraft"
Nevýhody: "Prompt departure; better food/snacks."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Crew was thoughtful"
Nevýhody: "Seats were uncomfortable and the food was not worth eating"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Nevýhody: "No food for vegetarians."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Great crew and on time."
Nevýhody: "Seating a bit cramped"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Crew were professional and friendly"
Nevýhody: "Small seats"
Výhody: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Nevýhody: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"
Výhody: "Good movie and tv selection, okay food and generous drinks. Attentive staff."
Výhody: "The plane was very good , the hospitality was very good b"
Nevýhody: "Every thing in Lufthansa was horrible"
Výhody: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"
Nevýhody: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"
Výhody: "From boarding to the whole in flight experience - special meal never came, paid extra for seats and wish I never did, food is terrible , luggage is lost on the way back - week later no contact! Never again"
Nevýhody: "I would like for this airline to close down and never hurt anyone again!"
Výhody: "The trip from frankfurt to boston was amazin"
Nevýhody: "The plane from beirut ti frabkfurt was old. No entertainment on board, no screens"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Nevýhody: "Almost nothing"
Výhody: "Nice and polite crew, quick and efficient service."
Nevýhody: "Only one earbud of the headphones can be used, hence the sound was a bit off."
Nevýhody: "The seat-back screens were very annoying and not very responsive."
Výhody: "I like that the flight crew did the best they could to make sure my husband and I were sitting together with one child."
Nevýhody: "I did like that my whole family including two children 2 ad 6 were sitting all separately all over the plane. Children 12 and under should not be seated separately. And that should be the job during the check in. Not during birding."
Výhody: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Nevýhody: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."
Nevýhody: "Leg room on the 747 was ok. The service was average considering i had to keep asking the staff to atore my son's insuline medication in a cool place, they said they cannot at 1st but eventually they did. The entertainment system had to be rebooted 3 times during the flight which takes 15 to 20 minutes. So it took 3 hrs to finish the movie. The connection flight was a bit redicilous, 1 hr to walk to the other terminal in frankfurt, the 1 hr flight delay , the boarding was like a zoo, no initiative to take control and organize the boarding, the elderly and the children and crammed withe other passengers.."
Výhody: "Crew was friendly. Received very filling meals. Free movies available for watching."
Nevýhody: "We sat on the runway for over an hour with no explanation as to what was happening. At least overall, we only arrived half an hour late."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Crew was extremely friendly! Great variety of the newest movies. Toilets were always kept clean."
Nevýhody: "Horrible food: over-salted and "mystery meat" for lunch; only given a small piece of bland cheese pizza for dinner and that was it. I suggest providing a small bottle of water for a long flight instead of a small cup of drink during the two meal times. I felt dehydrated during the flight (wasn't able to buy a bottle of water beforehand) and didn't want to keep buzzing the flight attendants repeatedly."
Výhody: "Unusually rough and crowded flight though that is hardly the fault of the airline."
Nevýhody: "In economy class, there should either be adequate room for average sizes people at the least or seats should NOT be allowed to tilt back."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Unfortunately not much, although I have always had good flights with this airline in the past and will use them again for a direct flight to Germany. I guess it was just a bad day for them."
Nevýhody: "Flight was three hours late leav ing due to a mechanical issue. We sat on the plane while it was being repaired and refilled. I was too hot the whole flight..I think it's the design of the ventilation system on this particular plane. The person by the sunny window stifles. Food was about as bad as it can get. Then I was offered coffee and got tea. Crew never smiled. My headphone had a loose wire so the sound went in and out. Not like past Lufthansa flights."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Great staff."
Nevýhody: "The time it takes to travel. Can't control that."
Nevýhody: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Nevýhody: "They cancelled the flight and did not help at all for rescheduling."
Výhody: "Struedal snack and drink (not only 1 drink, but offered if wanted more) all in a 1 hour 15 min flight. Most other large carriers barely offer a drink, let alone a snack. And not just peanuts or pretzels, streudal! Very pleasant staff, multi-lingual. Would love to fly them again."
Nevýhody: "I booked less than a week ago and picked our seats in a two seater row, but when we boarded it was three seater rows on both sides of plane. So the aircraft must have changed. I prefer a window seat so instead I had to sit in the middle because I did not know about the change."
Nevýhody: "Salmon sandwich was not fresh- I got ill."
Výhody: "Entertainment is great, although I did not use it much this flight"
Nevýhody: "Seats were uncomfortable, tighter than I remember last time I flew Luft."
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Výhody: "The crew, flight, food was great. At OTP, they don't take your shoes off and I rang because I had a metallic zipper on my boots. That costed me an extremely nasty and abusive pat down. They also searched my handbag, taking my stuff out and asking about everything, including eyeglasses. I was so upset that I forgot to take my passport from the bin."