Výhody: "Staff upgraded me both ways to an emergency exit row with more leg room."
Nevýhody: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Výhody: "Services from the crew and the seat are what expected being in eco-normic class."
Nevýhody: "can upgrade or afford to go by at least business class"
Výhody: "This was the big league of airlines. Great staff, presentation, service, food, entertainment. Felt appreciated as a customer during the entire experience."
Nevýhody: "Extra checked bag fee was very costly, nearly $100.00 (CAD)."
Nevýhody: "Great value ,excellent and friendly service."
Výhody: "Great leg room even for tall person. Food is good and there's enough choices."
Výhody: "Free food, 2 hot meals, including special kids meal that can be preorder. Free entertainment, blanket, hood service."
Nevýhody: "My son's entertainment console had some issue."
Výhody: "Overall flight journey is better."
Nevýhody: "The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others."
Výhody: "Comfortable flight"
Výhody: "crew and movives"
Nevýhody: "food was so so."
Nevýhody: "The seat were not very comfortable."
Výhody: "good service"
Nevýhody: "Seats a little cramped"
Výhody: "comfort flight."
Nevýhody: "skipped snack service."
Výhody: "Phillapines was awesome and I want to go to Korea next the Philippines is building a new airport to cebu city maybe direct from N.Y. would be awesome"
Nevýhody: "Eveything was seamless for a novice"
Výhody: "Food staff and entertainment are generally top notch"
Nevýhody: "Didn't like headphone jack in panel display as it gets in the way of eating, which is a lot on international travel."
Výhody: "Cleanliness, super efficient, helpful, competent, gracious crew - among the very best in the world of airlines! Politeness and smiling courtesy defines KAL. The spacious seats are best for six footers like me - legroom wise."
Nevýhody: "It used to be my and my wife’s favorite airline. But the warm and dry air in the cabin dry our throats and nasal cavities and make travel so uncomfortable! My wife suffered twice with coughs and respiratory illness. I’m traveling by myself in this trip. She avoids KAL. Food is sparse and ordinary unlike before."
Výhody: "We liked the food."
Nevýhody: "Delayed flight. Limited choices of movies onboard."
Výhody: "The staff was courteous and kind"
Nevýhody: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Nevýhody: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Výhody: "Very professional crew good service"
Nevýhody: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Výhody: "Clean, new plane, with great entertainment systems and choices."
Nevýhody: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
Výhody: "I liked the seats and the comfort."
Nevýhody: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Výhody: "Polite, welcoming and accommodating crew. Decent collection of music. Leg room in business class."
Nevýhody: "Old aircraft. Limited food selection on business menu. No Arabic announcement despite flying to and from Dubai."
Výhody: "Good food"
Nevýhody: "Flight was about 13 hours long ☹ but that how it's"
Výhody: "Considerate Staff"
Nevýhody: "Business would be better; customs in Seoul are very slow."
Výhody: "Great airline"
Nevýhody: "I wish they still bumped people to first class when there was room :)"
Nevýhody: "I would like to have a vegetarion menu option"
Výhody: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Výhody: "The in-flight experience is just fine."
Nevýhody: "It was painful and required multiple phone calls to get a seat assigned. I kept being fobbed off until later... "you can pick your seat when you check in 48 hours before". "You can't check in now because it's a US flight, so it's only 24 hours". "You can't check in now because of visa documents something you have to check in at the airport". None of this was written down, or even satisfactorily explained when I tried to understand what was going on. Next time I'll fly Asiana on the hope they have a better online seat selection system that doesn't involve bizarre US checkin policy."
Výhody: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Nevýhody: "Nothing! I wish I won't see things not to like in my future flights with them."
Výhody: "Food and accommodating flight attendants."
Výhody: "I thought the food was exceptional"
Výhody: "Cordial; patient; understanding; calm; respectful; and helpful"
Nevýhody: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Výhody: "Except for crying babies, all is well. Commendable"
Nevýhody: "Same food every year after year"
Výhody: "Getting preferred seating because we were sky team elite plus members"
Nevýhody: "Exiting the plane in the cold Seattle weather."
Výhody: "Everything went very smooth and easy! The ride was relaxing and went great!"
Výhody: "Plane left on time"
Nevýhody: "Very limited movie options for someone who flew 4 flights with you in the past 3 weeks. You need to refresh more often or offer more options."
Nevýhody: "Their movie offering is a bit limited."
Nevýhody: "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
Výhody: "Everything up until I got to Hawaii and switched to them."
Nevýhody: "The code share airline"
Výhody: "Bibimbap at dinner was nice, breakfast choices were not so great."
Nevýhody: "Even with a second seat extra, the entire flight was impossibly uncomfortable."
Výhody: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Nevýhody: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Nevýhody: "I bought my ticket last minute not realizing that my lay over in Korea was 12 hours I arrived in Korea at 5:30 am, stayed at the airport , slept , walked, ate, sleep patiently waited for my 1930 boarding I finally boarded and was told in their broken English that I am going to be inspected I was thoroughly searched, my pursed was inspected, my body was inspected ,the asked me to open both of my hands and they run a white strips into my palm( I'm a nurse ) and the first thing that entered my mind was they were checking me for drug screen I am very bothered with what happened , Korean airlines makes their passenger have a long lay over and at the end will be thoroughly searched because she stayed in the airport too long How is Korean airlines going to support this insult!!! Anyone tell ne"
Výhody: "Koreans are naturally respectful, making for a very pleasant flight"
Výhody: "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."
Výhody: "Staff, food, flight.. everything was great."
Výhody: "Friendly crew members, great food, and lots of entertainment choices"
Výhody: "courteous manner, efficient crew."
Výhody: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
Cleanliness Help for boarding and sitting Food should have been better
Nevýhody: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Nevýhody: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Výhody: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Nevýhody: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Výhody: "everything, the crew was efficient"
Nevýhody: "more African entertainment to be added on the Johannesburg route"
Výhody: "Excellent crew and very well dressed and always smiling"
Nevýhody: "The lights were switched off for a very long time. That can be avoided"
Výhody: "Ok boarding, plane was new, entertainment system was up to date"
Nevýhody: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Nevýhody: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Nevýhody: "Great Airline. Great staff and service. Good food and drink."
Nevýhody: "Food could have been better."
Výhody: "Dim sum between Hong Kong & Singapore."
Výhody: "personel provided excellent service"
Nevýhody: "food was ok. A faulty entertainment system did make our flight feel longer."
Výhody: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Nevýhody: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Výhody: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Výhody: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Nevýhody: "baby crying throughout the flight"
Výhody: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Nevýhody: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Výhody: "Staff worked very hard and were very helpful."
Nevýhody: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Výhody: "Service was great especially the food"
Výhody: "great crew service. my first time flying with singapore airlines. they delivered!"
Výhody: "It was good"
Výhody: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Nevýhody: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Nevýhody: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Výhody: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Nevýhody: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Výhody: "evening meal was delicious"
Nevýhody: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Výhody: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Nevýhody: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Výhody: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Nevýhody: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Výhody: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Nevýhody: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Výhody: "Ease of checking. Empty seat between us"
Nevýhody: "Can't upgrade with krisflyer miles"
Výhody: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Výhody: "Sound sleep"
Výhody: "Great flight amazing service"
Výhody: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Výhody: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Výhody: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Výhody: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Nevýhody: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."
Výhody: "got us there, efficient and effective crew."
Výhody: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Nevýhody: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Výhody: "Good crew, but working with some tired, old equipment."
Nevýhody: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Výhody: "uncomfortable compared to the other flights"
Výhody: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Nevýhody: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Výhody: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Nevýhody: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
Nevýhody: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
Výhody: "Friendly and approachable cabin crew."
Nevýhody: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."
Výhody: "Everything was great!"
Výhody: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
Výhody: "The entertainment selection was decent."
Nevýhody: "The crew left a lot to be desired. Very disappointed as when I flew last year, the crew was superb. I'm not a demanding flyer. I really hesitate to even call a flight attendant whenever I fly, so I'm not high maintenance. Incident 1: The flight from DPS to Singapore the flight attendant scoffed when I asked for socks saying that economy passenger don't receive socks on this flight. I didn't appreciate the suggestion that my class wasn't worthy of meeting my request. Her response felt condescending. Her continued interaction with me consistently felt short and mildly irritated with me. I didn't understand why. Honestly, I won't fly Singapore again because of this. Flights are not cheap for me. I spend the extra few hundred dollars because of great reviews and a superior experience last year. I will not be spoken to in a condescending way. On the second leg of my travel from Singapore to LAX the flight attendant once again said that I will not be given socks? Why, thought? I'm traveling for over 30 hours. Have things changed? Second, I asked for a second ice-cream. She handed me the ice-cream then took it out my hand and told me she would have to come back to me. The galley that was suppose to have food didn't seem to have anything. Was I missing something. Be fail on many level."
Výhody: "Crew were good"
Nevýhody: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."
Nevýhody: "No comments"
Výhody: "I like the service in the flight"
Nevýhody: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Luxury, comfort and hospitality"
Výhody: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Nevýhody: "Providing better food and movie"
Výhody: "Food, seat, entertainment"
Nevýhody: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Výhody: "The service as usual on Qatar is excellent"
Nevýhody: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Výhody: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Nevýhody: "Nice if they offered/served drinks before meals"
Výhody: "The crew very good and helpful"
Nevýhody: "The crew are well organised"
Nevýhody: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Nevýhody: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Výhody: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Nevýhody: "There was nothing I didn't like about this flight"
Výhody: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Nevýhody: "Short transit time"
Nevýhody: "being in the middle of three"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Friendly and helpful staff."
Nevýhody: "No entertainment available. A very old plane."
Výhody: "Went out of their way to be helpful"
Nevýhody: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Výhody: "Friendly and genuine staff. Clean plane. Staff were well organised."
Nevýhody: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Nevýhody: "they need to do family section"
Výhody: "Food, entertainment options, comfortable seats, warm blankets"
Nevýhody: "My volume did not work well on the entertainment system."
Výhody: "Very nice staff."
Nevýhody: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."
Výhody: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Nevýhody: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Nevýhody: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Výhody: "Love the service, love the crew!"
Výhody: "Exceptional service!"
Nevýhody: "More veriaty on music would be good"
Nevýhody: "Meals & Snacks Meals served on board and in the lounges need improvement."
Výhody: "Staff were professional, food was good and seats were comfortable."
Nevýhody: "The online check in system was down so we all had to line up to check in."
Výhody: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Nevýhody: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Výhody: "its a five stars trip in its services"
Nevýhody: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
Výhody: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Nevýhody: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Nevýhody: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
Nevýhody: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"
Výhody: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Nevýhody: "Lack of movies"
Nevýhody: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Výhody: "The seating, crew members, and entertainment was really good."
Nevýhody: "I was given two options to choose from for brunch which were scrambled egg with sausage and paratha. Upon asking for paratha I was told that they ran out of Paratha. This happened very first time with me. Even though the crew provided me with excellent service I was surprised to hear the Qatar Airways could run out of food?"
Výhody: "Everything was good!"
Nevýhody: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Výhody: "I had a great experience with overall trip."
Nevýhody: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Výhody: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Nevýhody: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."
Výhody: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Výhody: "Everything was good ... we were on time .. no delay so .. perfect !"
Nevýhody: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Nevýhody: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Výhody: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Nevýhody: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Nevýhody: "Economy seat leg support could be better"
Výhody: "Food and entertainment"
Nevýhody: "Baggage damaged"
Výhody: "all is good"
Nevýhody: "Not much food to eat."
Výhody: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Výhody: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Nevýhody: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Výhody: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Výhody: "I had plenty of space"
Nevýhody: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Výhody: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Nevýhody: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Výhody: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Výhody: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Výhody: "Crew were friendly Entertainment was good"
Nevýhody: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Výhody: "Footrest would make the flight just perfect."
Nevýhody: "No footrest. Makes it a little uncomfortable for short people."
Výhody: "Consistently good service from emirates crew"
Nevýhody: "Too much meat in the dining options Boarding was slow"
Nevýhody: "Food was not awful and most item not available in Fist Suites"
Výhody: "Dinner meal. Seats"
Nevýhody: "Bed, breakfast"
Výhody: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Nevýhody: "The delay to get on the flight, hard with a toddler."
Výhody: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Výhody: "I was upgraded to business class. Very nice"
Nevýhody: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Výhody: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Nevýhody: "crew service"
Nevýhody: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Výhody: "customercare was good. Thank you."
Výhody: "Great legroom, quiet plane, seat free next to me"
Nevýhody: "Not much"
Výhody: "Movie choices"
Nevýhody: "Checkin services Staff attitude"
Nevýhody: "The seats are cramped and the food is tasteless"
Výhody: "I was impressed by the professionalism!"
Nevýhody: "Chinese passengers passing gas!"
Výhody: "Great service all round and lovely staff on board! A delight to fly."
Nevýhody: "The boarding process could be more organized and more smoothly."
Výhody: "Everything else was good besides the below content."
Nevýhody: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Výhody: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Nevýhody: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Výhody: "First time flying in double decker plon"
Nevýhody: "I would have been happy to receive points for travel on star alliance"
Výhody: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Nevýhody: "can't find anything to complain with"
Výhody: "So comfy... Great service. Wished the flight was longer b"
Výhody: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Nevýhody: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Výhody: "Overall experience was good"
Nevýhody: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Výhody: "The hygiene kits that they offer! They are awesome and very much appreciated."
Nevýhody: "I would have loved some Classic Anime(Japanese cartoon)Movies or cartoon series on the ICE system."
Nevýhody: "Handling Flight delays Management"
Výhody: "The service for my granddaughters was phenomenal."
Nevýhody: "Not even sure how you got my email address!"
Nevýhody: "Slow cleanup after food service."
Výhody: "Hospitality and maintenance of timings"
Nevýhody: "May be you can give priority to senior citizens just like those with kids"
Výhody: "Economy seats still comfortable"
Výhody: "Amenities and food, customer service."
Nevýhody: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Výhody: "The ariplane, movies"
Nevýhody: "The check-in staff"
Výhody: "Comfortable, friendly crew, and very good food and service."
Nevýhody: "Boarding was disorganized and flight delayed slightly."
Výhody: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "On time, friendly check in staff"
Nevýhody: "Food was very poor in Turkish Airlines standards"
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "comfortable seat, friendly staff"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Change the mousse flavor, please. The hummus was terrible."
Výhody: "Stay away from Turkish airline"
Nevýhody: "$1000 for new date. Will never flight Turkish airline again"
Výhody: "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
Nevýhody: "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."
Nevýhody: "I get it. Delays happen. But they should be communicated, and ground staff shouldn’t just turn their backs on anxious passengers who have no idea what is happening."
Výhody: "Good entertainment, movies ,etc... Helpful crew"
Nevýhody: "Very long lines and delayed boarding"
Výhody: "Almost Everything"
Nevýhody: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."
Výhody: "Everything is nice with Turkish airlines"
Výhody: "Easy and intime boarding"
Nevýhody: "Need to include sea food in your menu"
Výhody: "Will never buy ticket with you"
Nevýhody: "Bad service and flight"
Výhody: "Generally better than other European airlines particularly BA and better priced"
Nevýhody: "Work to do on consistency with crew"
Výhody: "Overall the experience was good. Cabin crew helpful."
Nevýhody: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."
Výhody: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Výhody: "Safety instructions with zach king were nice! The crew was helpful."
Nevýhody: "My screen didnt work. They reset it a few times, then it began working.. after a while i started playing a game and the screen got stuck! There was no one in the seat next to me so i thought I'd use that screen.. but then that one got stuck too. Remained stuck for the rest of the flight... The USB cable for charging didnt work. And entertainment options were very limited too."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "The food is not bad, and the crew was good. The in flight entertainment selections were also good."
Nevýhody: "The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult."
Nevýhody: "I requested a wheelchair at the airports but didn't receive that service."
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Friendly crew, on time, spacious seats, extra bus to gate for business travelers, outstanding lounge in Istanbul; overall great experience"
Výhody: "I already posted my remarks above"
Nevýhody: "Same wrote above"
Výhody: "Flight attendant in my section seemed annoyed with everything the entire flight. My interactions with her were all fine, but I saw her get obviously frustrated with multiple customers that weren't doing anything out of the ordinary. The rest of the crew seemed pleasant. Seats were incredibly tight for a ten hour flight. Loved the movie/show selection and the food was on the better end of any airline food I've had."
Nevýhody: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "The crew"
Nevýhody: "My screen wasn't working"
Výhody: "Crew very helpful."
Nevýhody: "Insufficient leg room."
Výhody: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Výhody: "Every thing, the etertainment on the over the Atlantic is exceptional great with many good and new movies. The flight map is very informative. The food very good and the free offer of drinks and sandwiches is great service."
Nevýhody: "the delay in the departure"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Nevýhody: "They made us choose an alternate schedule and offered our money back completely 1 week before our trip. This change by Turkish Airlines cost me $610. I had to rearrange the flight schedule for the person dog and house sitting for me. We had to spend an extra vacation day from work. The hotel Turkish Airlines put us in had terrible food and was so isolated that you could not walk to a restaurant. This airline was the lowest price, but I will definitely be looking for a different way for my next trip."
Výhody: "Crews were very nice helpful"
Nevýhody: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
Nevýhody: "The crew is really rude and unhelpful and the seats not clean"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "I got a little bit sick on plane and the crew was super helpful and supportive."
Nevýhody: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"
Nevýhody: "Cramped seating"
Výhody: "The variety of films on show was decent"
Nevýhody: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
Nevýhody: "Check in late, rude staff, bad food"
Výhody: "the entertainment, the food, the service"
Nevýhody: "everything was perfect"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "They had really friendly staff."
Nevýhody: "The leg space between the chairs was really cramped."
Výhody: "Inflight service"
Nevýhody: "Boarding process was still chaos and unorganized, we left 20 minutes late"
Výhody: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Nevýhody: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."
Výhody: "Good food, comfortable seat."
Nevýhody: "Our bag arrived without the walking poles attached to it. So far (more than a week after the flight) we haven't heard from Turkish Airlines anything about our complaint regarding this loss of baggage."
Výhody: "The boarding process was very good."
Nevýhody: "The cabin was too warm."