Nevýhody: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Nevýhody: "Time to renew the aircraft 777-300"
Výhody: "Clean cabin and good service"
Nevýhody: "Not every body is doing extra miles to make customer happy"
Nevýhody: "A comfort kit on a ultra long haul flight goes a long way"
Výhody: "Very comfortable; excellent service"
Výhody: "The help desk employees who helped me rebook my flight."
Nevýhody: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Výhody: "Movies selection is great. Seating space is comfortable."
Nevýhody: "Boarding process could’ve been smoother"
Výhody: "SQ always the best service"
Nevýhody: "I recomended yo my friend"
Výhody: "Service was excellent!"
Nevýhody: "Delay could be complimented by faster speed"
Výhody: "The food selection, there is several pre-order meal based on diet or your religion"
Nevýhody: "The seat pitch at least 33""
Nevýhody: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Nevýhody: "Transit time is good for way too tight"
Nevýhody: "I liked everything"
Výhody: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Nevýhody: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
Nevýhody: "The toilets were a little unsanitary."
Výhody: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Výhody: "The comfort and caring staff"
Nevýhody: "Food serve a bit slow with the no of pax and long queue for the washroom"
Výhody: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Výhody: "Boarding was good and the flight time was shorter than expected."
Nevýhody: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Výhody: "Excellent service"
Nevýhody: "Very poor on board entertainment"
Výhody: "Movie selection was great. Food was decent. Comfort was expected"
Nevýhody: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Výhody: "Great set up with two seats, window and aisle"
Výhody: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Výhody: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Nevýhody: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Nevýhody: "The seats and there is not much leg room"
Nevýhody: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Nevýhody: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Nevýhody: "Stewardesses were a bit rude"
Výhody: "Again very friendly and efficient service ."
Výhody: "everything is perfect"
Nevýhody: "the food on Silk Air can be better"
Výhody: "Best serves ever will fly every time"
Výhody: "The crew is friendly and helpful"
Nevýhody: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Nevýhody: "poor ground and inflight crews hospitality poor food quality poor food variation"
Výhody: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."
Výhody: "Great flight amazing service"
Výhody: "Good service"
Nevýhody: "spicy chicken too spicy!"
Výhody: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Výhody: "Great service, great experience."
Nevýhody: "I liked it all."
Výhody: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Nevýhody: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Výhody: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Nevýhody: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Nevýhody: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Výhody: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Nevýhody: "I'm good with everything as there was really no down side"
Nevýhody: "Cabin too hot"
Výhody: "The staff was amazing and attentive. My surfboards arrived safe and sound... And on time. I will most definitely fly Singapore Airlines again, as often as I can. Thank you."
Výhody: "uncomfortable compared to the other flights"
More space to sitting!!!!
While boarding at Qatar at Gate C1 there was a women called Samreen and I wasn’t even asking her for help, I was talking to another crew member and I just requested him for a window seat when he asked why I said I was claustrophobic so I would prefer. I just requested I didn’t yell at anyone but this crew member- Samreen yelled at me in front of everyone which was very rude and embarrassing.
Check in at Chennai was painful
It was bad experience i has booking on business class Bombay to doha but they changed airline equipment and had to fly on couch. They promised to get me voucher at get but no voucher or any email Please call me to resolve this problem. Shilu patel 281 948 1724
I could not able to travel because of the restrictions from srilanka to india, no notification was given to me about that. Then i changed my ticket to get there.
Everything was up to date. Their is no issue. We expect your airline will be one of the best. Try to have more flights to different destinations. It will pay you more for your success.
Check-in at Bangalore airport was horrible experience. It was taking for ever to check-in. This deserves improvement.
Výhody: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Výhody: "Flight is spacious"
Nevýhody: "Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed.."
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Nevýhody: "Food was terrible. Except for the dessert which was good."
Výhody: "Quality aircrafts and entertainment."
Nevýhody: "Service and helpfulness of attendants."
Výhody: "Excellent service. Very comfortable business class seat. Arrived early"
Nevýhody: "Boarding & disembarking was via bus & stairs."
Výhody: "The crew was excellent. The plane was new."
Nevýhody: "There was a limited choice in movies. Boarding and deplaning took a while."
Výhody: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Nevýhody: "Please include Nigerian and Ghana movies"
Výhody: "The crew and accommodations"
Nevýhody: "Availability of vegan meals"
Nevýhody: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Výhody: "Helpful,courteous and efficient"
Nevýhody: "Wifi was hard to connect"
Výhody: "Excellent crew and food."
Nevýhody: "No WiFi."
Výhody: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Nevýhody: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Výhody: "Crew were very helpful and courteous"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Snacks and the crews on board"
Nevýhody: "The crews in the airport, not friendly. They dont even smile!"
Výhody: "great service from flight attendnants."
Nevýhody: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Nevýhody: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Výhody: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Výhody: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Nevýhody: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Výhody: "Great crew, as usual."
Nevýhody: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Výhody: "The service on board is excellent"
Výhody: "Excellent crew and plane. Not very crowded."
Výhody: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Nevýhody: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."
Výhody: "Very friendly service!"
Výhody: "All of it was great!"
Výhody: "This has been one the good experience I had in so many years of travel"
Nevýhody: "I requested a special meal but was not given what I wanted. But overall decent food"
Výhody: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Nevýhody: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."
Výhody: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Nevýhody: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Nevýhody: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Nevýhody: "Not one of their newest planes."
Nevýhody: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Výhody: "The check in crew needs training and learning the international rules Also they are missing kindness"
Nevýhody: "Need completely replacement with expert crew"
Výhody: "Great selection of movies and tv shows"
Nevýhody: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"
Výhody: "Clean. Friendly staff. Good food. Good entertainment."
Nevýhody: "Small cramped seats."
Výhody: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Nevýhody: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Nevýhody: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Výhody: "The crew was friendly"
Nevýhody: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."
Nevýhody: "Only one person in a three row and it was a great flight"
Výhody: "Crew was great"
Nevýhody: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Výhody: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."
Výhody: "Crew was amazing."
Nevýhody: "Seats were a little narrow and could use new cushions."
Nevýhody: "Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good."
Výhody: "v cooperative crew & helpful"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "I haven’t received my bag yet. It’s been 4 days"
Výhody: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Výhody: "Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help"
Nevýhody: "Seat is not comfortable."
Výhody: "Good flight and on time."
Výhody: "The ICE entertainment"
Nevýhody: "The leg room is a bit small"
Výhody: "The crew was very accommodating , especially important because I was traveling with children"
Výhody: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Nevýhody: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Výhody: "Delayed by 3 hours!!"
Nevýhody: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Výhody: "The crew and my fruit platter."
Nevýhody: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."
Výhody: "Clean flight friendly crew but at times they ignored Some senior passengers by asking for juice and they just passed away."
Nevýhody: "Food options could have been better such as better sandwich bread."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
Výhody: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."
Výhody: "Smoothness of the flight."
Výhody: "COMFORT AND FRINDLY CREW"
Výhody: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Nevýhody: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"
Výhody: "Everything from baggage handling to food on aeroplane to deplaning"
Nevýhody: "Long wait time at Bangalore Airport for receiving luggage"
Výhody: "Crew were efficient and moved things through"
Nevýhody: "Food could be improved as was movie selections"
Výhody: "Service is excellent and I really enjoyed the musicians while waiting to bord the plane"
Nevýhody: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Výhody: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
Nevýhody: "Why did I not fly with you guys before???"
Výhody: "The flight was on schedule with professional staff, and clean planes."
Nevýhody: "The food was ordinary."
Výhody: "The entire experience was first rate- an excellent web-based support network from flight planning through on-line checkin. Airport experience at both MXP and JFK was excellent.. attentive, efficient ground staff- as were aircrews on both our flights with Emirates. Top class, attentive.. really enjoyed the flight. And, we pushed back spot on time both legs."
Nevýhody: "They work the aircraft hard and it shows in small details.. broken latch in the head, bits of trash in the seatback pocket... but still head and shoulders above their competition. Oh, and it'd be nice to have bar service better coordinated with dinner.. the bar showed up quite a while after dinner was handed out. Tough if you prefer wine with your meal."
Výhody: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Nevýhody: "Coffee was ok, but could be better."
Výhody: "Everything was great. Crews were nice and helpful. Flight was early which was very helpful. Our luggage # was displayed on our screen efficiently."
Nevýhody: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Nevýhody: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Výhody: "I have heard my friends complain about the baggage check in process for the middle eastern flights was worst..but emirates were actually very helpful with the procees."
Výhody: "Ample legroom, accommodating flight attendants, ample overhead space, great entertainment on board. WIFI available, plane beautifully designed. Wash rooms clean. Generous free baggage allowance. Food pretty good. Overall, a very pleasant experience."
Nevýhody: "WiFi free, but a bit weak."
Výhody: "Amenities and food, customer service."
Nevýhody: "Late boarding 20 mins"
Výhody: "Very professional and very curtious thank you Emirates."
Výhody: "EXCELLENT QUICK SERVICE. CREW WERE FRIENDLY & ALWAYS SMILING. KEEP IT UP."
Výhody: "good services...."
Výhody: "Comfort and service"
Nevýhody: "I couldnt make online check-in on my departure and arrival trip. Connection with Fly Dubai (Emirates branch) is very complicated at the Dubai aeroport."
Výhody: "Good seat size and space, very comfortable. Excellent entertainment."
Nevýhody: "One food selection was good, another just plain bad."
Nevýhody: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"
Nevýhody: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"
Nevýhody: "Seats are extremely uncomfortable.."
Nevýhody: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
Výhody: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Nevýhody: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Výhody: "Good servise in the plane."
Nevýhody: "I asked isle seat, the Turkish rep. at the ticket office said yes, but when I boarded, I found out that I was given middle seat! I was up set."
Výhody: "Cost of seat."
Výhody: "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Nevýhody: "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"
Výhody: "almost nothing."
Nevýhody: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Pilot was operating nicely, temperature was acceptable,"
Nevýhody: "Cabin crews should pay more attention to elder people,"
Nevýhody: "Seats are not comfortable you end up with bad neck pain"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Nevýhody: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Nevýhody: "The flight was cancelled and I still didnt receive my refund."
Výhody: "Everything was well taken care of."
Nevýhody: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Výhody: "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"
Nevýhody: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Nevýhody: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Nevýhody: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"
Výhody: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."
Výhody: "Love the food and confort"
Nevýhody: "Never got window, i lost a connection because the delay in NY and i had to wait an entire day, lost one day of my vacations"
Výhody: "Everything, starting from the airport's employee"
Výhody: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Nevýhody: "Nothing to complain about honestly."
Nevýhody: "The tv sett wasn't working ."
Nevýhody: "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."
Výhody: "Free wifi for business class HD movies + good quality DENON headseat"
Nevýhody: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight No airconditiiner at gate 230 and queue like hell!"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Nevýhody: "Crowded -/ entertainment equipment bad"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "There was a lot to choose entertainment wise."
Nevýhody: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Nevýhody: "I liked it all"
Nevýhody: "The seats were so small for such a long flight. I realize that's the case with alll planes, but I was suffering. Everything else was great. The people, the entertainment, everything."
Nevýhody: "Entwrtainment Audio was noisy"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "no problems"
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I liked almost everything. The plane was clean and the seats looked new. Of course, space in the economy section can be tight but it is not worse than any other airline I have experienced. The entertainment was awesome with a wide selection of movies, tv and music options. I was even able to watch the primary debates LIVE from my seat which was amazing. The crew was amazing and very attentive. They made sure to provide us with whatever we needed and were always polite. This was the second time I have flown with Turkish Airlines and my experience was the same if not better this time around."
Nevýhody: "Leg room in economy."
Our flight was canceled and had to stand in line for 3 hours and 11 minutes to get on a flight to Florence Italy for the same day. They couldn’t get us to Genoa for 36 hours and had to go through Rome no direct flight. We will be contacting customer service for compensation for a hotel stay in Florence and train tickets to reach our destination Genoa Italy.
Food and service were excellent. Some of the crew were wonderful.
A l'enregistrement à punta cana il a fallut négocier pendant une heure et demander à parler à un responsable car la personne voulait nous faire payer nos deux bagages en soute 200 dollars alors qu'ils étaient compris dans notre réservation. Cela nous a fait perdre du temps avec notre petite fille de 3 ans. L'escale de 2h à New York est trop courte, les files d'attente sont très très longues pour le contrôle des passeports et aussi pour la douane. Il a fallut négocier avec beaucoup de personnes pour demander à passer devant, et aux États-Unis cette pratique n'est pas du tout appréciée, et tout ca avec ma fille dans les bras. Nous sommes arrivés 30 min avant le décollage àla porte d'embarquement, juste au moment de d'embarquer, mais le vol a finalement été retardé d'une heure. Et enfin nous avions demandé à été placés ensemble côté hublot, à l'enregistrement on nous a dit oui évidemment mais au premier vol on était même pas à côté ( il a fallut négocier encore une fois) et au deuxième nous étions dans la rangée du milieu. Bref ce voyage retour à été très stressant et épuisant !
Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.
Nevýhody: "It's KLM. What else do you need to know."
Výhody: "Great atmosphere, crew was excellent!"
Nevýhody: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Nevýhody: "Still don’t have my luggage yet"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nevýhody: "The food was just average and the seat not too comfortable"
Výhody: "economy plus seats were nice, great movie selection, especially international movies"
Nevýhody: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Výhody: "The crew was pleasant"
Nevýhody: "Baggage checkin & flight boarding was slow & disorganized."
Výhody: "The crew and the timing were ok"
Nevýhody: "The seats were uncomfortable"
Výhody: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Výhody: "Crew was friendly"
Nevýhody: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Výhody: "Crew was very engaging and service was good."
Nevýhody: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Výhody: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Nevýhody: "Pay attention to passengers."
Výhody: "Crew was nice and friendly"
Nevýhody: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Výhody: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Výhody: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Nevýhody: "not really"
Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"
Výhody: "Crew was nice and efficient"
Nevýhody: "Economy seats don’t recline enough."
Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"
Výhody: "Smooth flight."
Nevýhody: "Seat a little cramped."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Nevýhody: "wasn't able to take the flight since I missed it"
Výhody: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nevýhody: "Except for the man next to me - great!"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Arrived early!"
Nevýhody: "Boarding seemed disorganized."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Výhody: "The boarding was easy and you didn't have to wait inline for that long"
Nevýhody: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Výhody: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Nevýhody: "Cramped seating."
Nevýhody: "We did not get two of baggage at the destination."
Výhody: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nevýhody: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Výhody: "Nice crew; clean plane; decent dinner"
Nevýhody: "No entertainment system; insufficient knee space"
Výhody: "Service, technology"
Nevýhody: "Could not print by boarding card and was not allowed to board in Amsterdam"
Výhody: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Nevýhody: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Výhody: "Flight was on time and quick and comfortable"
Výhody: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Výhody: "Great crew service. Among the best ever."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Nevýhody: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Výhody: "The cabin crew, the flight and communication and the cleanliness of the plane."
Nevýhody: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Výhody: "Easy airport business"