Najděte levné lety do Kiel

Nevýhody: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"

Výhody: "The plane wasn't totally booked and very clean"

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "Great service."

Nevýhody: "Almost missed my third plane, too."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Seats were comfortable, food was ok."

Výhody: "Great service & lots of room to sleep"

Výhody: "movies choices were good, the crew was awesome, boarding was meh, but for NBO not bad"
Nevýhody: "paid extra for the seats with more leg room and the amount of leg room I had was concerning in terms of what a regular seat may have looked like. I'm not even that tall, but when the woman in front of me reclined, I was pinned in my seat. Luckily I'm double jointed."

Nevýhody: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Nevýhody: "Hmm!"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Výhody: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Výhody: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "Relaxed check-in"
Nevýhody: "Seats"

Výhody: "It was quick and the crew was really nice!"
Nevýhody: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Výhody: "Liked the crew, seats, snack. Definitely a pleasant experience."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "Entertainment options were pretty good."
Nevýhody: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."

Nevýhody: "Checking bags took longer than I would have liked."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Nevýhody: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Nevýhody: ","

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Nevýhody: "Was not able to perform online checkin and thsu was not able to pick seats."

Výhody: "Food was good and flight crew was very kind and helpful!"

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "Service, slot"
Nevýhody: "Distance to gate"

Nevýhody: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."

Výhody: "Price was good, as they had a special offer"
Nevýhody: "Everything. Next time I rather pay a bit more and fly easyJet."

Výhody: "Even on this 70 minute flight they served a nice snack and drinks. Much better than the domestic (USA) carriers I have been on in recent years!"

Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Výhody: "Food and drinks"
Nevýhody: "The flight is rough. The ascend and descend pattern too abrupt that causes nausea. I wish the pilot need to be a passenger once in awhile to feel how others doing their job so he himself learned to adjust his ways."

Výhody: "I like"
Nevýhody: "Good"

Výhody: "No issues. Loved it."

Nevýhody: "Different requirements for a carry-on luggages then the connecting flight. I was not allowed to take my carry-on with me where I had my stuff for my connecting 11 hours long flight."

Nevýhody: "Basically no legroom. No USB port to charge phone. Sloppy service (I was skipped for breakfast). Couldn't even open the tray table fully due to lack of room between rows. Swissair NEVER again"

Výhody: "Everything went really well, including the check-in. I think that the personnel went further than it was necessary to make everyone feel welcomed. Not to mention, that the snack, which was completely unexpected, was delicious. To top it off they gave everybody chocolate to say thanks for flying with them. :-)"
Nevýhody: "Can't think of anything"

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Nothing at all"
Nevýhody: "I had to wait in line for over an hour to get a ticket to replace the one I missed because of how late the first flight was. As with all my Lufthansa experiences, it was frustratingly slow"

Výhody: "Great service as always"

Nevýhody: "Took off late."

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "Seats were ok for a short flight."
Nevýhody: "nothing"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "Quick flight Crew efficient"
Nevýhody: "Slight delay Food was an energy bar type candy No entertainment Seats slightly uncomfortable"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Very short fligh so there was no entertainment but everything else was perfect"

Nevýhody: "No food on board. Space between sits was very tight"

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "text night before flight was cancelled so at least I didnt have to travel to the airport"
Nevýhody: "Flight cancelled due to strike action, still awaiting refund or response from Lufthansa including compensation. Expect return flight also will be cancelled"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Flight right on time, lunch, entertainment"
Nevýhody: "Comfort"

Výhody: "Short flight with a full meal!! Imagine that!!"
Nevýhody: "The business class seats are quite narrow."

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Výhody: "The flight crew!"
Nevýhody: "Missed my original flight, it actually left 10 minutes early! Came late from NYC and had no info or assistance on that flight at all!"

Výhody: "The aircraft."
Nevýhody: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"

Výhody: "The seat was nice compared to other planes I have been on. The crew was very friendly and even tried to help passengers open a dressing pack."
Nevýhody: "My checked baggage could’ve not been lost, boarding could be organized better."

Výhody: "Amazing crew, dedicated to serve in a perfect way."

Nevýhody: "More communication about flight delays at the airport."

Výhody: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Nevýhody: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Výhody: "Late, dirty plane no coffee or tea"
Nevýhody: "Over an hour late"

Výhody: "Safe flight"
Nevýhody: "Employers are rude, food is not eatable seats are not comfortable ..."

Výhody: "Modern new plane, efficient plane crew"
Nevýhody: "Chaotic boarding, seats have very little support, no food or entertainment"

Nevýhody: "Everything was good except for the temperature. The plane was too hot."

Nevýhody: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "It was a short, quick, pleasant trip."

Výhody: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Nevýhody: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "Staff was apologetic and enthusiastic. When we were finally able to board we did so quickly and efficiently."
Nevýhody: "Delay for nearly 2 hours without information, even when inquiry at the counter."

Nevýhody: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Meals were surprisingly good. Dreamliner."

Výhody: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Výhody: "Interior seats in Premium Economy class."
Nevýhody: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."

Výhody: "The usual cramped travel but it was fine. Good movies"
Nevýhody: "Somewhere Ipad disappeared from luggage we had checked."

Výhody: "Plane is comfortable"
Nevýhody: "Crew is not very friendly. Security personnel downright rude"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "The flight and lending was nice and smooth"
Nevýhody: "Plane delayed 2:30 hours! ! Checking again for the size and weight carry on baggage before boarding ! Only Polish Airline do that ! What a shame! Not a good reputation for them !"

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Nevýhody: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "coffee, snacks."
Nevýhody: "No free wine :-), unlike in flights with Lufthansa or AUA"

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "Barely nothing"
Nevýhody: "So much waiting for no reason. The luggage takes so much time. The seats were so small that you werent able to fall asleep at all. Very dissapointing..."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Ok"

Výhody: "service was good"
Nevýhody: "stron delay (more then 2 houres)"

Nevýhody: "Adding a checked bag was complicated and difficult. Website was hard to use and had to add bag at airport through reservation desk, not at check in."

Výhody: "New planes, great food, excellent service!"

Výhody: "Everything"

Výhody: "Flew from Cracow via Warsaw to Venice. Short flights. Absolutely stunning views (sunny day) of mountains."
Nevýhody: "Ungodly early start from Cracow then 4 hours layover in Warsaw with absolutely nothing to do. UGH. Food and entertainment is nonexistant on LOT European flights. Onetime snack and basic drink service (no apple or orange juices). Oh, and use of propeller airplanes should be forbidden on commercial flights. We are in jet era, aren't we???"

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Výhody: "The flight left from Toronto late. I missed my flight in Warsaw. Had to stay there for a day. Was late for a meeting."
Nevýhody: "The flight was delayed. I came to Minsk 1 day late."

Výhody: "LOT delivered exactly what I paid for - a timely and comfortable short flight from Warsaw to Hamburg. Excellent boarding announcements, comfortable area to wait and an on time departure."
Nevýhody: "Riding the bus to the plane. However, that is more of a complaint for the Hamburg Airport Authority than it is for LOT."

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Nevýhody: "The plane was still in Warsaw (didn't make it to Prague) but we weren't told the flight was cancled or even delayed until after we were supposed to board the rebooking took forever so long that one in our group was put on an earlier flight than other because his plane left by the time we could have been rebooked."

Výhody: "over all good ."

Nevýhody: "The flight was about 5 hours delayed."

Nevýhody: "sitting space is to small"

Výhody: "loved my own personal tv and the best was phone charger"
Nevýhody: "chair was comfy to sit but not enough leg room between my chair and one in front of me. Very uncomfortable when you fly 10 hours . As far as food, it was horrible. Dinner meal was tasteless and mushy, I think worst hospital diet food has more flavor and its more appalling. Same thing with breakfast, by the time was served the bun was wet and soaked from sitting in that box so long. Why not do it like in the old days when you had a piece of ham and cheese in the box and bun was served warm on the side ? At least you would have something good to eat after bad dinner."

Výhody: "Crew was very friendly!"
Nevýhody: "The plane smelled terrible - almost like one of the toilets had backed up."

Nevýhody: "More legroom. And not having to pay for a simple glass of water."

Výhody: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Nevýhody: "Better entertainment system... better food and more courteous cabin crew members....."

Nevýhody: "Nothing except control for entertainment didn’t work"

Výhody: "Friendly and attentive crew."
Nevýhody: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."

Výhody: "On time"
Nevýhody: "N/A"

Nevýhody: "Too late and not too much Information about that"

Výhody: "Muy cumplidos y personal amable"

Výhody: "Good airport and nice crew"

Nevýhody: "2h delay"

Výhody: "Staff super friendly. Comfortable sears. Food very good."

Výhody: "If I can give this airline negative stars, I would."
Nevýhody: "Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process."

Výhody: "The crew was friendly and helpful!"
Nevýhody: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."

Výhody: "Seat comfort Nice stafflost"
Nevýhody: "They lost our luggage Major bummer"

Výhody: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Nevýhody: "Vegetarian hot meal option was a little strange, but not terrible."

Nevýhody: "Missed flight because of another flight delay"

Nevýhody: "Delayed, causing me to miss all other flights."

Výhody: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Nevýhody: "Nothing really, just a typical budget flight."

Výhody: "Arrived to Seattle on time."
Nevýhody: "I did not know what airline, crew flew me to Seattle."

Výhody: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Nevýhody: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"

Výhody: "Departure on time, arrival even earlier than scheduled. Great!"
Nevýhody: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"

Nevýhody: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."

Výhody: "I received a little meal. Pleasant manner of staff."
Nevýhody: "No problem"

Výhody: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Nevýhody: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."

Výhody: "For a short flight, the trip was fine. No delays were experienced."
Nevýhody: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."

Výhody: "N/A"
Nevýhody: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."

Výhody: "Flight was OK"
Nevýhody: "Departure time was not as expected"

Nevýhody: "I could not check in online the evening prior as there were no more standard seats to select, and therefore could not purchase an extra check-in bag with online prices. I called Eurowings and they advised to just go to the airport and check-in. Was forced to pay a much higher price at the check-in counter at the airport. Either the online system has been set up to rip off the consumer or this is a farce."

Výhody: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Nevýhody: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"

Výhody: "We missed this flight, so there was really nothing to like. However, the lady at the Swiss help desk was extremely kind and helpful in finding us an alternate flight."
Nevýhody: "When I booked the itinerary clearly stated that this would be a Swiss Air flight. We were confused when they did not give us our boarding passing for our connecting flight at our original departure desk, and were told we would receive the boarding passes at the gate in Zurich. I never received any notice about his being a Eurowings flight or instructions to check in online. Our incoming flight to Zurich was delayed at least a half hour and it took us a while to get to the gate for our connecting flight. When we arrived, the gate had just been closed and we were told we were not even on the ledger. We were told we would have needed to get our boarding passes at the Swiss Sor desk and required prior check in to be on the passenger list. We were also very confused about the fact that this was a eurowings fight even though our booking indicated Swiss. This has never happened to us before. We would have needed additional instructions for prior check in, and had we been on the passenger list perhaps the plane would have waited for us."

Nevýhody: "Buses didn't fit all people after landing."

Výhody: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"

Výhody: "Efficient and reasonably comfortable."
Nevýhody: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."

Nevýhody: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"

Nevýhody: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"

Výhody: "Prices of food items was reasonable"
Nevýhody: "Flight was delayed by an hour . The aircraft had to be refuelled and we were asked to remove our seat belts and wait for an hour. Ae Service was horrible. The passengers who paid extra for snacks with the ticket were served first and even after I said my ears were hurting and I needed something sweet to chew on (I was going to buy something to eat anyway) I wasn't served till roughly 75 minutes into the flight. The crew was inconsiderate towards passengers who bought economy seats and was focusing only on passengers who paid extra for seats and snacks. If that's the case then they should stop serving other customers anyway and tell us beforehand so that we can arrange our own food/drinks from the airport lounge"

Výhody: "Overall accessibility, timing, response from check in attendants, and flight attendants, and comfort."
Nevýhody: "The last minute gate change where I imagine may be necessary, there were no announcements or follow up info, save the alert I received from the kayak.com app on my phone. This could've presented a big problem had my mobile not been charged."

Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Výhody: "They rebooked me to a new airline to get to my destination."
Nevýhody: "Multiple gate changes then flight was delayed 10mins, 40mins, then for an hour. No attendant ever came to the gate until the last minute. I had to be rebooked on a different airline."

Výhody: "I honestly can't think of one thing. At the end of the flight we made our destination."
Nevýhody: "Seats are so small. The attendants were so awful. Upgrade to economy comfort. Just do it. Don't even blink at the cost. Best money I ever spent for return flight."

Výhody: "Flight attendants were very good"
Nevýhody: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"

Výhody: "Nice aircraft (new, pleasant atmosphere), on time departures, very courteous and prfessional staff, clean plane"
Nevýhody: "crippling amount of room between seats, so little that everyone must stand, turn around, and grip the seat back behind themselves to slide out. We deal with it because this is the world we live in. The new thing in Europe - if you didn't purchase a ticket that includes drink and a snack, you are s.o.l. (best to grab a snack to take on board)"

Nevýhody: "Vd"

Nevýhody: "Ich war in dem Glauben das ich LH fliege. Eurowings hätte ich nie gebucht, insbesondere nicht, wenn ich über deren Konzept informiert gewesen wäre. Kopfhörer Euro 3,50, Entertainment 9,90, Getränke, Snacks alles extra zu bezahlen. Essen ungenießbar. Keine Decke, kein Kissen, unbequeme Sitze. Zu wenig Toiletten, keine Seife. Landung in letzter Ecke, im Uraltgebäude vom Miami Flughafen. Äußerst unschöne Erfahrung."

Výhody: "Very good new plane with plenty of space even on the most economic seats"
Nevýhody: "Crew moves me to a new seat for some strange reason basically taking an aisle passenger into a middle seat with no apology whatsoever. It was a short flight but still managed to make the experience and customer service that much less enjoyable because of their attitude."

Nevýhody: "Flight was delayed and they charge for extra still water"

Výhody: "Large plane, efficient service, boarding was quick"
Nevýhody: "We were not open to check baggage until 2 hours before take off. Which made it a stressful rush as the airport was so busy and security took a long time"

Výhody: "Very punctual and crew was very friendly. Boarding was quick and not complicated."

Výhody: "Easy flight check in and boarding process if you dont have luggage.."
Nevýhody: "there was a delay on the return flight."

Výhody: "The cheap price"
Nevýhody: "Check in, ticket check, linking up, boarding process, etc.... Everything was done miserably poor, that way, I believe Ryan Air can make more money by getting people will purchase priority boarding, etc! That said, and as I stated above, the crew was fine."

Výhody: "Flight attendant was wonderful, and extra helpful!"

Nevýhody: "The gate staff did not make it clear where and when passengers with Priority seating should stand in line."

Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."

Výhody: "Fly on time"

Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "nothing"

Výhody: "We made it."
Nevýhody: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."

Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"

Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."

Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"

Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."

Výhody: "Price."
Nevýhody: "Cramped, uncomfortable seats that do not recline. Inattentive flight attendants. Poor beverage service, like they were trains to offer nothing unless you tackled a flight attendant as she raced by. Packed transit tram to plane: priority peopleeaitedin the idling tram while everyone for the flight came down. Never again! Price or not!"

Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."

Nevýhody: "two roads with Ryanair, each time delay of about one hour"

Výhody: "What did I like: Price, punctuality"
Nevýhody: "What didn't I like: Comfort (3h1/2 on these seats is inacceptable), embarcation through "bridge" in Madrid, outside stairway in the rain!"

Nevýhody: "They charged me 50 € because I was unable to check in online"

Výhody: "It flew"
Nevýhody: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."

Nevýhody: "The flight the board on time"

Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."

Nevýhody: "Terrible customer service."

Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."

Nevýhody: "The sits"

Výhody: "This was our first Ryann air experience and we are very satisfied with the service. The airplane leaved at time and arrived ten minutes earlier. The ratio between what you paid and what you get is much better than the one from American airlines."
Nevýhody: "No food, the seats were old, but it was ok,"

Výhody: "Flight got to destination on time"
Nevýhody: "I checked in in advance but had a bag to check which turned into a check in nightmare. Had to pay for a bag even though it said 1 bag free on online check in. Flight attendant had no change for a water - why do you not anticipate having to break a 20 bill - and gave me a fistful on coins. When I said let me pay by card, she said ok but I won't give you back what you paid already."

Výhody: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Nevýhody: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"

Výhody: "Paying for the extras to make my journey as better for me"
Nevýhody: "Selling of the scratch cards and cabin crew asking everyone row by row for change for €20."

Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."

Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Výhody: "Flight left on time and arrived early."
Nevýhody: "Boarding needs to improve."

Výhody: "cheap"
Nevýhody: "anything except cheap..."

Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"

Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Nevýhody: "Horrible attitude of staff, poor service, so many hidden fees, delayed flight"

Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."

Výhody: "Excellent crew, much better than what I have seen in n other carriers, very competent and friendly. Otherwise, Ryanair locations, terminals, check-in, boarding are just a big chaotic pain"

Nevýhody: "There was nowhere to put my bottle of drink!"

Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."

Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"

Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"

Výhody: "Left on time."
Nevýhody: "Seats did not recline. We were overcharged for bags at the gate in Prague. They do not even provide water unless you pay 3 €. In the end if I had bought a ticket for the same extra cost I paid I would have had a better flight. Never use it again."

Nevýhody: "Late in both directions, dead light in WC, seats cramped too close together so that you couldn't properly stretch legs"

Výhody: "Nothing"
Nevýhody: "Starting from checking in. There was one guy checking in all the baggage for 100 odd people in line. We wasted almost 45 mins just to check the baggage in. We already had checked in and had the boarding pass. Even on plane they charged for water. Seats were extra too. Old plane and was rattling all over with ugly colors."

Výhody: "At the end I was able to take my flight to London."
Nevýhody: "I wanted to change my return ticket. I tried 3 times to do that, but their system didn't accept PayPal or direct card payments. I gave up and bought ticket using wizzair. At Prague airport I was told my ticket was invalid just because my payment to change the return ticket was still pending. This cost me stress, running to the cash desk explaining the situation which was their fault."

Výhody: "Like the low cost and the flight staff was very friendly!"
Nevýhody: "Baggage fees were not easy to understand online and far to costly. Boarding by bus to the plane way out on the tarmac was not easy or comfortable."

Výhody: "Crew"
Nevýhody: "Timing and luck of information when delayed"

Nevýhody: "Boarding started 15 min before departure so we took off an hour late."

Výhody: "Good legroom, good price, friendly staff."
Nevýhody: "Instructions in the airport sometimes missing, sometimes unclear. Long wait because incoming flight was delayed but no announcement to explain. Stansted is not a nice airport."

Nevýhody: "Non-EU citizens are required to print boarding passes before going to the airport. This can be a major hassle if you are staying somewhere without a printer. Ryanair charges a huge fee if you do not comply with this rule."

Výhody: "Service was fine, flight is cheap compared to others"
Nevýhody: "Delay, food is expensive 4,50 euro for a croissant"