Over 3hours delay and we were not even offered a drink!
Nevýhody: "Leg room too small."
Nevýhody: "Space and environment."
Výhody: "Efficient. On time."
Nevýhody: "Water, courtesy of the airline. More space, of course."
Výhody: "Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!"
Nevýhody: "Would be good if seats could be leaned back a bit."
Nevýhody: "Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything."
Výhody: "worst airlineEVER , canceled the flight did'nt offer any help"
Nevýhody: "they don't provide even water for the passengers"
Výhody: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Nevýhody: "To have not flown with Norwegian"
Výhody: "Quick flight - friendly staff"
Výhody: "They crew was okay, more polite than my previous flight."
Nevýhody: "Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock."
Výhody: "Very friendly staff"
Nevýhody: "Food selection was not available"
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "There were no real vegetarian options from hot and cold food menu for both adults and children"
Nevýhody: "Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt"
Výhody: "Seat comfortable, crew do their best"
Nevýhody: "be on time!!"
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Výhody: "Glad I paid for the emergency aisle. A long flight with plenty of leg room."
Výhody: "Flight delayed almost 4 hours, everything else was fine"
Nevýhody: "Flight delayed almost 4 hours, everything else was fine"
Výhody: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Nevýhody: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."
Výhody: "Randomly given exit row seating."
Nevýhody: "First at the airport they tell us we have to check our carry ons when we had already flown three flights with them with those same bags as carry ons, then they criticize us for having heavy bags, which they never would have known if we had been allowed to carry them on. Their back up reason for needing to check bags was the flight was overbooked and there would be no room for bags, both of which were false as I personally counted at least 15 seats open and there were at least 6-7 completely empty overhead bins. Finally, it is Kayak that notifies me that my flight is delayed 90 minutes, but yet the airline decides it is a good idea to have us board and then just sit on the plane before finally telling us after 30 minutes of sitting on the plane with the flight door still open that we are delayed another hour. I would not fly them again."
Výhody: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Nevýhody: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Výhody: "La compagnie a tenté de prévenir régulièrement du retard, par sms et mail."
Nevýhody: "Retard de plusieurs heures, un voucher de 6€ censé permettre de « dîner » à l’aéroport... rien à boire ni manger une fois dans l’avion, et pas de compensation une fois arrivé à Paris CDG où nous en avons eu pour 45€ de Uber pour rentrer puisqu’il n’y avait plus de RER..."
Výhody: "Quick check in at the counter."
Nevýhody: "Waiting @ boarding gate."
Nevýhody: "Boarding was horrendous"
Výhody: "On time"
Nevýhody: "Extra small space. Les that normal."
Výhody: "Staff were friendly"
Nevýhody: "Boarding too slow and unreasonably delayed flight beyond scheduled departure time. Baggage handling at LHR was dreadfully slow, some 25+ minutes waiting at the carousel for bags to appear after the first few came through."
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Nevýhody: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Nevýhody: "The aircraft was run down, checking in was ultra-slow, and they didn't even put our airplane on a jetway. They bussed us out onto the tarmac instead. They didn't even offer water or coffee on a 2-hour flight included in the ticket - it cost extra."
Nevýhody: "They overbooked the flight. We were a party of eight and half of us got to go on the 12pm flight and myself my husband and 2 children had to wait! We were told we could get on a 4pm flight and were rebooked for a 9pm flight!! Then they lost all my luggage and when I did get it we only got 2bags! My kids while suitcase went missing for two days! Totally unacceptable! Worse thing is the lack of direction to handle the situation. Their answer was by law were allowed to overbook! Seriously! I know this is true but these airlines should. It be allowed to do that it’s disruptive to people’s lives that have paid money to be on these flights. So our 4day vacation is now down to 3 and of those 3days we spent one day waiting on partial delivery of our luggage!"
Nevýhody: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Výhody: "clean aircraft"
Nevýhody: "all good"
Výhody: "clean aircraft"
Nevýhody: "all good"
Nevýhody: "It was late and no one told us anything... until we were close to landing that's when the pilot told us why they were late one hour at the gate! unacceptable!"
Výhody: "The crew was nice and polite."
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Nevýhody: "Sits are not comfortable"
Výhody: "Easy enough boarding... our flight coming into BCN was delayed due to weather, so we were cutting it very close for the connection. Vueling crew took care of our late check in etc."
Nevýhody: "DId not have the food. No wifi or entertainment"
Výhody: "Stewardess great and so too wheelchair provider"
Nevýhody: "Charging possible only in first three riws"
Nevýhody: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Výhody: "On time, friendly staff at the airport and on board."
Nevýhody: "Too hot on the ground after boarding, waiting for so long and no one explain what's going on. Captain on tbe spesker was too loud."
Výhody: "Wonderful service, very helpful and friendly staff. This was my first time. Definitely will fly again. Thank you."
Nevýhody: "No flights to Vilnius"
Výhody: "New aircraft"
Nevýhody: "Limited food options, no entertainment of any sort"
Nevýhody: "The window seat had no shade and it leaked all over my new jacket . Very disappointed ."
Výhody: "The price of the flight is pretty much all I liked about this experience."
Nevýhody: "Couldn't use the app to check in. Crammed us onto a bus to take us out to the plane. This plane has the least amount of space of any carrier I've ever flown."
Great flight. Loved being informed before take off. Very professional
Worse airline. Charged me for a check bag and didn't check it
Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"
Výhody: "Flight was on time."
Nevýhody: "Pretty much everything. Another uncomfortable flying bus charging you for everything they can charge. Flying is absolutely awful these days."
Nevýhody: "Entertainment online"
Nevýhody: "Entertainment online"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Výhody: "Direct connection"
Nevýhody: "A 5 hour Ryanair flight is a terrible thing... Delayed 35 mins, kept the cabin lights on and sold fags for the whole flight, even though we took off at 8:30pm. They used the seatbelt light to keep people sat down during each trolley service - come on, it there’s turbulence, you don’t serve drinks. Oh and I don’t know why they are allowed to say “Low fares airline” as it clearly isn’t."
Výhody: "It was on time which was good"
Nevýhody: "The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved"
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Výhody: "Flight attendant was wonderful, and extra helpful!"
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."
Výhody: "We made it."
Nevýhody: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."
Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"
Výhody: "Staff were very friendly and very patient with difficult passengers!"
Nevýhody: "Plane felt cramps, but it was a low price so to be expected."
Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."
Nevýhody: "Cramped, uncomfortable seats that do not recline. Inattentive flight attendants. Poor beverage service, like they were trains to offer nothing unless you tackled a flight attendant as she raced by. Packed transit tram to plane: priority peopleeaitedin the idling tram while everyone for the flight came down. Never again! Price or not!"
Výhody: "Liked no pressure sales from crew, but was there if you needed them and helpful very pleasant done their job well, would use again but if alternative carrier might consider them due to comments below."
Nevýhody: "Seats uncomfortable due to shiny covering, slide in seats when asleep ended up with bad back during break, just a suggestion being gluten free ( not a lifestyle choice) would suggest this being added to menu might make more sales as lots of us about and makes you feel cared for."
Výhody: "Staff were good - even the cabin crew member who was still training was friendly and professional. Landing was incredibly smooth. The pilot also dealt very well with the turbulence and was able to predict it so the seatbelt sign already came on before any trouble."
Nevýhody: "Even by budget airline standards, Ryanair is mediocre at best. The chairs are uncomfortable for a 4 1/2 hour flight - manageable, maybe, for a shorter journey but not anywhere good enough for that length of time. Boarding took an unusually long time and even priority passengers were stood around waiting to get onboard a good 15 minutes or so after already having gotten into the jetway. Not to mention after landing, we were stood over an hour waiting for baggage because, for some reason, four different flights used the same carousel (and presumably only had one team getting baggage off all four planes) despite there being a second one free which I'm sure they could have easily used. Don't have four planes landing near concurrently if you don't have the facilities to deal with it. Ryanair is cheap, yes, but by the time you have to pay ridiculous amounts for things most other airlines consider normal (for starters, you can't even take a full size hand luggage bag on board without priority boarding), it adds up to being less "budget" than it would have been to fly with a higher end airline like British Airways and you'd have to be an idiot to choose Ryanair over a cheaper, higher quality, airline. Honestly, I have no idea how people choose Ryanair more than once in their lifetime."
Výhody: "The pilot was friendly."
Nevýhody: "The comfort was terrible. And moreso for people with back issues. Overall, the comfort affected the whole flight."
Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"
Nevýhody: "two roads with Ryanair, each time delay of about one hour"
Nevýhody: "Automatically being allocated seats apart from each other"
Nevýhody: "Seats don't recline and a bit cramped."
Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."
Nevýhody: "Terrible customer service."
Nevýhody: "Uncomfortable, no leg or arm room especially when sat next to people who are too big for their seats!"
Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."
Výhody: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Nevýhody: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"
Nevýhody: "The landing very bumpy"
Výhody: "Smooth ride"
Nevýhody: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"
Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."
Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Výhody: "Polite staff. Flight departed on time. Pleasant flight."
Nevýhody: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."
Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"
Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Výhody: "The plane made it to Las Palmas"
Nevýhody: "8 drunk women shouted and disrupted other's quiet"
Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."
Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."
Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"
Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"