Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety na Madeira
Smartwings a Czech Airlines neuplatňují poplatek za změnu a zrušení rezervace pro lety na Madeira. Podmínky zkontrolujte na konkrétní stránce pro rezervaci.
Průměrný zpáteční let z České republiky na [2427,reg, place:'to'] trvá 4hod 35min a pokryje vzdálenost 3195 km. Nejoblíbenější trasa je Praha – Funchal, s průměrnou délkou letu 4hod 35min.
Nejlevnější letenka na Madeira z České republiky nalezená za posledních 72 hodin je jednosměrná letenka za 1 657 Kč a zpáteční letenka za 4 439 Kč. Nejoblíbenější trasa je z Prahy do Funchal a nejlevnější zpáteční letenka pro tuto trasu nalezená v posledních 72 hodinách stojí 4 439 Kč.
Smartwings a Czech Airlines nabízejí nejvíce letů z České republiky na Madeira.
Na základě vyhledávání letenek na stránkách KAYAK je nejoblíbenější destinací Funchal (100 % celkového počtu vyhledávání letů na Madeira).
Funkce Cenová předpověď společnosti KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena za cestu do dané destinace a pro daný termín v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "I liked how generous they were with food and drinks"
Nevýhody: "Free WiFi could have made the flight a lot better"
Nevýhody: "Allow business passenger to use front bathroom."
Výhody: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Nevýhody: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Nevýhody: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Nevýhody: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Výhody: "The crew and the timing were ok"
Nevýhody: "The seats were uncomfortable"
Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"
Nevýhody: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Nevýhody: "The flight was cancelled and had to be rerouted on United Airlines."
Výhody: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nevýhody: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Výhody: "Good comfortable seat with extra leg room. Pleasant crew."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Light snack and complementary wine"
Výhody: "The staff tried to help me when it was evident we would not arrive on time"
Nevýhody: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Výhody: "The flight was perfect! Great food,movies and I even got to sleep !"
Nevýhody: "All was well!"
Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Nice crew; clean plane; decent dinner"
Nevýhody: "No entertainment system; insufficient knee space"
Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Výhody: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nevýhody: "Flight departing late."
Výhody: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Výhody: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Výhody: "Service impeccable!"
Nevýhody: "They have one line of executive class after the kitchen and toilet, is very noisy."
Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Výhody: "Good efficient flight crew friendly and helpful"
Výhody: "Ground staff at Manchester very helpful"
Nevýhody: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Nevýhody: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Výhody: "good service"
Výhody: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Nevýhody: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Nevýhody: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Nevýhody: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Nevýhody: "What is there not to like about KLM? I cannot find anything."
Výhody: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Nevýhody: "No complaints at all."
Výhody: "Very good flight, excellent service and good food."
Výhody: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Nevýhody: "Cabin noise and air conditioning too cold, didn't sleep well"
Výhody: "A nice short flight"
Nevýhody: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Nevýhody: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Výhody: "Delays and no proper customer service."
Výhody: "Crew and food"
Nevýhody: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"
Výhody: "Average friendliness of crew, paying for extra leg room seat is a must"
Nevýhody: "Food with a taste, rather than dull"
Nevýhody: "Late as always"
Výhody: "Fairly new plane with clean/comfortable seats"
Nevýhody: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"
Výhody: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Nevýhody: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"
Výhody: "I lost the flight????"
Nevýhody: "Real time information about departure and gate info for delayed flight would have been helpful"
Výhody: "Not much"
Nevýhody: "The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is."
Nevýhody: "More newer movies and better main course."
Nevýhody: "Long Delay"
Výhody: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Nevýhody: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."
Výhody: "Great crew and good seat with enough space."
Nevýhody: "Overall is fine !!!"
Výhody: "Flight on time"
Nevýhody: "No gluten free meal available"
Výhody: "Superb food"
Výhody: "Nothing to like. Rude staff."
Výhody: "Great food. Arrive and flying"
Nevýhody: "The plane was very small service was not good and the crew were not that friendly"
Výhody: "Excelent fly! No deley! Excelent crew! Good food!"
Výhody: "Good service, nice meal."
Nevýhody: "No USB ports or movie choices. Entertainment screen very small."
Nevýhody: "Delay one hour"
Výhody: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Nevýhody: "TAP connecting flight was three hours late"
Výhody: "direct flight to Porto on this airline."
Nevýhody: "too small seating and leg room. meal options could be better."
Výhody: "Same as previous flight"
Nevýhody: "Same as previous flight"
Výhody: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights."
Výhody: "Though it was a short flight, they did offer food and left mine on my table since I was sleeping. I woke up super thirsty and hungry so that was a nice surprise."
Nevýhody: "TAP is perpetually delayed. It’s annoying."
Nevýhody: "Don't like their bagage fees"
Nevýhody: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"
Nevýhody: "was delayed 2 hours"
Výhody: "The Magnum ice cream was a great touch."
Nevýhody: "We thought that $35 per bag is a bit too much when other airlines are $25."
Výhody: "They gave us good snacks. Comfortable flight."
Nevýhody: "We were delayed 1.5 hours. Had to sprint and almost missed my connecting flight."
Výhody: "They were in such a bad mood!"
Nevýhody: "The captain had fasten seatbelt on because of turbulence. As soon as it came off the crew insisted on doing the service instead of waiting for desperate people to use the restroom. They made everyone sit back down so they could serve sandwiches and drinks. There was plenty of time and they should have waited. The only time the crew smiled was when the flight was over"
Výhody: "The flight was quick, boarding was easy and efficient."
Nevýhody: "Flight attendants can be a bit nicer."
Výhody: "Everyone was friendly , there were sandwiches passed out and drinks which was great!"
Nevýhody: "The chairs were small and we didn't have very much legroom"
Nevýhody: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."
Nevýhody: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."
Výhody: "Very comfortable flight."
Výhody: "The flight was on time. The airplane was clean, there is a lot of space between seats, the seats are confortable and each seat has a computer screen so you can play games, watch movies, news. Etc. The airplane is a brand new airbus."
Nevýhody: "Airplane should have more bathrooms."
Nevýhody: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."
Výhody: "Staff couldn't have been more courteous."
Nevýhody: "Little confusing at the gate but mainly due to poor PA system not the staff. Happens a lot at airports in my experience"
Výhody: "Aircraft seem well maintained and crews are very nice."
Nevýhody: "Boarding was a mess this time. The lady directing the boarding did not make clear where each group should stand. So The lady had to send most of us back which upset many. TAP should copy Southwest Airlines except self checkin kiosk are horrid no matter which airline uses it."
Nevýhody: "Bag fees twice on connection flight"
Výhody: "Good price. Fast, friendly crew."
Nevýhody: "Incredibly tiny seats."
Výhody: "Great crew."
Nevýhody: "No air from above. Just an all around bad flight with so many problems."
Nevýhody: "flight was delayed and sat on the run way for close to an hour."
Výhody: "Servis was perfect, food was even better than with British airlines. I very like that Portugal crew were much more nice and hospitable than English crew."
Nevýhody: "any unlikes."
Výhody: "The plane and food. On my way to Lisbon food was terrible and plane was dirty, and uncomfortable. Also enetertainement was from the sixties. It all changed on the way back with an A330"
Nevýhody: "Boarding 9s kind of cahotic and ground crew are almost rude."
Výhody: "Nice crow"
Nevýhody: "We spent about a half hour waiting to take off"
Nevýhody: "Made me check luggage once about to board and luggage with my medicine never made it to my final destination"
Výhody: "Late night dinner provided and morning snack"
Nevýhody: "The seats are really hard to sit on (no soft at all) and seem to be made for very short people, so not enough leg support. I was glad it wasn't a 9 hour flight."
Výhody: "Flight was pretty smooth"
Nevýhody: "Seats allocated"
Výhody: "Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick."
Nevýhody: "Better leg room and organisation of the hand luggage in above lockers"
Výhody: "The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority"
Nevýhody: "Change boarding personnel"
Nevýhody: "Unexpected baggage charges despite only taking carryons"
Nevýhody: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."
Nevýhody: "It could have been on time."
Nevýhody: "1 hour delay"
Nevýhody: "One of the crew before boarding was trash."
Nevýhody: "One hour late. More legroom than expected. Creative fast boarding"
Výhody: "Boarding flowed well. Good flight, helpful staff."
Nevýhody: "Left a little late but made good time. A positive experience."
Nevýhody: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Výhody: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Nevýhody: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."
Nevýhody: "There was a half hour delay, but they they did their utmost to redress this, and we landed just 15 behind schedule. A lovely, cheerful and friendly crew and a very pleasant pilot who clearly understands the importance of good communication. THANK YOU."
Výhody: "The captain"
Nevýhody: "Staff. Landing - it felt too steep."
Výhody: "Efficient crew. Good landing in difficult conditions."
Nevýhody: "The boarding was long-winded and uncomfortable. There was a bus to a distant hard standing area."
Výhody: "Wide seats with plenty of legroom, but we were on an exit isle."
Nevýhody: "Felt like we were being herded like cattle"
Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"
Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"
Výhody: "Clean plane and professional people. Handled lateness of flight well. And we were able to change the time of our flight (for a 20% fee increase of course) after a stolen passport detained us in Prague)."
Nevýhody: "Seats were very uncomfortable. Flight was late."
Výhody: "Efficient bag drop"
Nevýhody: "Plane delayed, lack of information. No reason given for the delay when on board. Plane microphone much too loud it was distorting"
Výhody: "Cheap flight. Smooth flight."
Nevýhody: "Check-in agent gave bad info about gate assignment and details about baggage at boarding. Caused us much stress. Airport personnel clarified for us. Seats were not comfortable at all. Not much different than deep discount US airline."
Výhody: "the crew were great. the flight was smooth. the plane was clean"
Nevýhody: "The flight was delayed, because the plane was on a remote stand and there were no busses to take us to the plane. The gate we were at did have an air-bridge, but for some reason the plane was not able to be brought to the air-bridge. i have never heard such a stupid reason for a delay in my life!"
Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."
Výhody: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Nevýhody: "Had to pay 2.50 euros for a bottle of water."
Nevýhody: "Gate agent"
Výhody: "It was a smooth experience."
Nevýhody: "No USB charging port."
Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."
Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"
Výhody: "The ease of journey."
Nevýhody: "Seats didn't recline and very little leg room"
Výhody: "Fast and cheap"
Nevýhody: "All ok"
Výhody: "Text messages on flight status and boarding procedure"
Výhody: "The direct flight schedule from Naples to Amsterdam"
Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"
Výhody: "The flight attendants Simone and the young lady were fabulous"
Výhody: "The crew in Iceland tried very hard to make the best of a bad situation that they did not create."
Nevýhody: "Our Easy Jet flight from Reykjavik to Geneva was cancelled because the plane that the company sent over from Geneva was about 15 seats too small. The ground crew told us that all rows after 26 did not exist. At first, this was characterized as an overbooking, which probably made me more angry than the subsequent explanation that the plane from Geneva had maintenance problems, and that passengers from Geneva to Reykjavik had suffered the same fate. The real problem here is that Easy Jet lacks problem solvers. We watched a bag jam-up the conveyer from the check in to wherever it goes from there. Ticket agent after ticket agent tried to fix it until one got lucky. Where was the person with a toolbox who knew about these things? Likewise, with our situation, there should have been a customer service specialist who had seen this type of problem and knew just what to do. Instead, the ground crew, friendly as they were, really just made a lot of phone calls for us and tried to be empathetic. We'll be filing a claim for compensation and hopefully Easy Jet can make some improvements."
Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"
Výhody: "Pilot's way of explaining delays & diverted route"
Nevýhody: "FRANTIC at Marseille Airport Easyjet security check area Then after unexplained delays, at gate entrance my hand luggage was refused even though it was organised the same way as my outward journey and that was OK. Aggressive checker said it couldn't have been Easyjet - I don't lie, and my outward journey was Easyjet. Had to repack & so spoilt some contents. We were left standing in gate area for ages without explanation."
Nevýhody: "Delayed over 2 hours"
Výhody: "Flight was timely."
Nevýhody: "There was a rowdy bachelor party group on the flight that was obnoxious. We paid extra to have our luggage checked so we could use the overhead bins for our backpacks. Were told by the crew we could not use the overhead bins for larger backpacks since they needed them for other luggage. Then someone else put their backpack up in the overhead bin and the flight crew told us that was their option."
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"
Nevýhody: "No entertainment options. Not a big deal."
Nevýhody: "Had to pay to store my bag and wasntnclear when I bought my ticket. I did not pay in first flight to Prague"
Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"
Výhody: "time of booking and checking in"
Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Výhody: "Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate."
Nevýhody: "We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast."
Výhody: "I was a happy with the flight and also with the price!! Thanks a have nice day. I hope in the near future I will use this airlines again!!"
Nevýhody: "We were in the 11th row but they asked us to board from the back so we were stuck trying to get past everyone who was trying to get to the back of the plane...doesn't make sense and creates bad traffic"
Výhody: "Flight was on time."
Nevýhody: "I've flown with EasyJet before and they had no problem with me taking my carry on sized suitcase as well as my very small backpack onto the plane, like every single airline I've flown with in my three and a half months of solid traveling. However, I was told today, no personal item was allowed. Not even a purse. I was then asked to stay outside the gate and try to fit my backpack an its contents into my suitcase. This was not possible, and not only was I charged over $70 to check my carry on bag, the man at the gate so so rude, he didn't seen to even want to take my money. He ignored me while I tried to figure out what I could do. Very disappointing, and what a low way to rip of your customers."
Výhody: "Despite leaving 40 mins late, we arrived only 20 mins late."
Nevýhody: "We left 40 mins late because 7 passengers were late to board."
Výhody: "Awesome staff. Was upgraded to comfort seating for free"
Výhody: "Value for money"
Nevýhody: "Uncomfortable seats, no room for bags overhead and shocking disembarkation."
Výhody: "Crew, hours, convenience"
Nevýhody: "Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew."
Nevýhody: "We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset"
Nevýhody: "They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay."
Výhody: "On time, good service"
Výhody: "I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline."
Nevýhody: "Literally everything. This is a gargbage airline."
Nevýhody: "Night flight, do not stop talking"
Výhody: "Boarding process was painless."
Nevýhody: "No free food."
Výhody: "didnt like it"
Nevýhody: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."
Nevýhody: "I never knew you can make the sit rows so close to each other :)"
Nevýhody: "It literally DID NOT HAPPEN. I NEED A REFUND."
Nevýhody: "No food Limitted laugage"
Výhody: "flight left on time crew was nice"
Nevýhody: "no food or entertainment, and I didnt know it was like a low cost flight"
Nevýhody: "Leg room is very bad"
Nevýhody: "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"
Nevýhody: "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why. Not enough room for legs. We paid for options to check online but it was not available."
Výhody: "Boarding was fast and quite organized nicely"
Nevýhody: "I asked for an emergency place due to my height (6"5) and got one, only to realize that instead of placing 2 rows for the emergency area they placed 3(!) rows, making the emergency exits the smallest rows on the plane. Eventually we were moved to other seats, but that was horrible. No food. No Entertainment. Crew was Hebrew speaking but talked to the passangers only in English (bad one, I must add)."
Výhody: "I was able to choose my seat without any additional fees. Crew was super professional."
Nevýhody: "Dying of thirst."
Výhody: "Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight."
Nevýhody: "Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside."
Nevýhody: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"
Výhody: "The price"
Nevýhody: "1. From Tel-Aviv: to Prague, the flight was delayed by 2h 2. Prague to Tel-Aviv; flight was delayed by 3h with 10 days notice. Then, was additional delayed after checking. Thus, instead of 11:55 (initial time when we bought the tickets.) we flew at 4:00 AM. 3. My husbands flight was canceled without any notice. We got to checking, I was on the system but my husbands ticket was canceled. My husband had a confirmed E-ticket. It was already 1 in the morning... we were shocked... Nobody was there to help. He was sent to another office in the airport to talk to someone that did not a represent the airline. The only flight that could be arrange was via Moscow. My husband arrive to Tel-Aviv 12h later. No compensation was offered, no hotel, food. My husband his a specialist-physician. 20 patients waiting for over 3 months to see him had to be cancelled. He arrived exhausted and upset and could not work even the next day. I would to point out that the travel agent did not get any notice of the cancellation and did ask for it. 4. Old airplane, not comfortable, no space, unfriendly flight attendants for checking and on board. 5. We were not served even water 6. I was very cold but could not get a blanket from the flight attendant. 7. On overall, very bad experience that will not be repeated. I will never fly with this company again."
Nevýhody: "late on our way to and from Europe, seats are uncomfortable"
Nevýhody: "- 4 hour delay with no explanation, except that they knew and didn't tell the passengers. - treating passengers like sheep - demand money for water - old and dirty airplane NEVER AGAIN SMART WINGS/CZECH AIRLINES, TRAVEL SERVICE AIRLINES"
Nevýhody: "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."
Nevýhody: "P.S. I'm not sure they are actually qualified to be called an airline. I would not let them run a grocerry store..."
Nevýhody: "The boarding was really slow, there was no entertainment or any service during the flight."
Nevýhody: "we were supposed to take of at 4:50. the flight left the airport at 7:30"
Výhody: "We got there safe"
Nevýhody: "Delays delays delays"
Výhody: "Friendly service, helpful ground staff."
Nevýhody: "It may be was not the company fault, but the security check was very long and hypercritical"
Nevýhody: "They broke my €1000 baby stroller"
Nevýhody: "Both flights had a delay of about an hour to an hour and half."
Výhody: "Reasonable price"
Nevýhody: "Late departure"
Nevýhody: "One piece of luggage was damaged when the zipper was dislodge from its track.. Have been unable, so far, in getting it back on track."
Nevýhody: "The delay of 2 hours"
Výhody: "Everyone on staff was really nice and efficient. They have really limited cabin luggage rules, but allow a free checked bag, so that's pretty great."
Nevýhody: "All food/beverage is for purchase, even water. The check in process was a bit lengthy too, maybe could be made more efficient."
Výhody: "The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards."
Nevýhody: "Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to."
Výhody: "Absolutely nothing."
Nevýhody: "Original departure time: 20h Effective: 23h Because of this unbelieveble delay, I lost my bus to Piccadily and got stuck at the airport to get a train. Result: I was supposed to arrive at the hostel 22h quietly but arrived 4am in the morning. Company Explanation: plane in Madrid. Did they not know that people had bought the ticket and waited in Prague? Where is their responsibility? 110 kc not account for it"
Výhody: "The plane was clean and crew was polite."
Nevýhody: "My flight ( Prague to London) was delayed for 1 hour. My previous flight ( London to Prague) was delayed for 40 min. I was speaking with other passengers, almost everybody was reffering to the numerous delays by SmartWings ( for 40 min to 7 hours). No warning or information about this delay was given in advance. We were waiting in the gates for 1.30 hours, instead of sitting in the lounge."
Výhody: "Flight on time"
Nevýhody: "Our lugugge did not arrive from Prague!"
Nevýhody: "This airline lacks management, direction, structure and every detail required to run an airline."
Nevýhody: "They forgot our luggage, what the heck!"
Výhody: "I thought that the flight was very smooth!"
Nevýhody: "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."
Nevýhody: "See above"
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