Najděte levné letenky Melbourne

Výhody: "Yes loved it"

Výhody: "Yes the crew was amazing and food was good"
Nevýhody: "Rest area could had been better"

Výhody: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Výhody: "Comfortable cabin atmosphere"
Nevýhody: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."

Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Nothing."

Výhody: "All great experience!!!"

Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"

Výhody: "Yes"
Nevýhody: "Good flight"

Výhody: "I got a very good seat."
Nevýhody: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Výhody: "Very packed and no leg space"

Nevýhody: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."

Výhody: "Awesome leg room in economy. Helpful staff."
Nevýhody: "Main courses weren’t all the great."

Výhody: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Nevýhody: "Wish there were a bit more movie selections but only because it was such a long flight"

Nevýhody: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Výhody: "Crew were very helpful and courteous"

Výhody: "Faultless as per usual QA flights"

Výhody: "Qatar Airlines has amazing service! And they have free internet!"
Nevýhody: "The films are all sensored. And the free internet is only for 30 minutes."

Nevýhody: "The changed the time of flight had to wait airport for 5 hrs"

Výhody: "Food was excellent. Service was excellent."
Nevýhody: "Entertainment was limited."

Výhody: "Great service"
Nevýhody: "Food was average"

Výhody: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Nevýhody: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Výhody: "Attentive"
Nevýhody: "Nothing it was great"

Výhody: "The staff are great, the food is good."
Nevýhody: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"

Výhody: "The 17hr flight went relatively quickly. Much faster than expected."
Nevýhody: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Nevýhody: "Too many security screenings including the airline’s itself.!!!"

Výhody: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Výhody: "Foods, crew are accomodating and all sevice facility are very good"
Nevýhody: "Just update the movies regularly"

Nevýhody: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."

Nevýhody: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Výhody: "Check-in counter and gate staff were really accommodating and professional."
Nevýhody: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."

Výhody: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Nevýhody: "Delayed for 4.5 hours. Extremely bad customer service"

Nevýhody: "Should use 380 craft"

Nevýhody: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."

Výhody: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Nevýhody: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"

Výhody: "-Cleanliness -on time arrival"
Nevýhody: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Nevýhody: "Food is not fresh, very uncomfortable seats and very little leg room."

Výhody: "Everything"

Výhody: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Nevýhody: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Výhody: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"

Výhody: "Everything was good."
Nevýhody: "More movies, no wifi, better food"

Výhody: "Nice flight attendants, frequent fluid services."
Nevýhody: "There was no Wifi in the plane."

Výhody: "I liked everything about it."
Nevýhody: "My trip was to long but it wasn't there fault. I was so tired."

Výhody: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Výhody: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Nevýhody: "Nothing"

Výhody: "The service was great"
Nevýhody: "Nothing"

Nevýhody: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."

Výhody: "This trip was nice. I will fly Qatar again"

Výhody: "Good though. But not too comfortable with indiscriminate change of seats. Was held up in Doha because my seat was changed."

"Same as before very over rated plus super expensive to change flight date lots of penalties and bs fees"

Výhody: "Ok"
Nevýhody: "Ok"

Výhody: "Crew"

Výhody: "The food was very nice. The IFE was very nice as well. The seats were comfortable."
Nevýhody: "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."

Výhody: "Yes!"
Nevýhody: "It was ok"

Nevýhody: "The seats were so uncomfortable , the leg space was too small ."

Výhody: "Good flight and crew but......."
Nevýhody: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"

Výhody: "Crew were excellent"
Nevýhody: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Výhody: "Crew was amazing"

Výhody: ":("
Nevýhody: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."

Výhody: "Everything else"
Nevýhody: "Cabin crew seemed less approachable than usual"

Výhody: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Nevýhody: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Výhody: "Easy check in and comfortable flight. The crew are very helpful."
Nevýhody: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."

Výhody: "I liked the passengers"
Nevýhody: "dirty toilets,clogged,seats dirty,crew not enthousiastic, left overs from previews passengers,expired candies."

Výhody: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Výhody: "All great!"

Výhody: "Leg room is always great!! Also the staff a brilliant!!"

Výhody: "Everything was good especially the spacious seats and food"

Výhody: "Quality airline -new and clean plane with good seats and AV set up"
Nevýhody: "length of flight...."

Výhody: "Pleasant staff, good lounges"
Nevýhody: "Way too far to travel on foot in Dubai to change planes"

Výhody: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Nevýhody: "The delay to get on the flight, hard with a toddler."

Výhody: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Výhody: "Level of entertainment"
Nevýhody: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"

Výhody: "Smooth ride, decent food, good entertainment."
Nevýhody: "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."

Výhody: "In every way this was an excellent flight."

Výhody: "Nice ontime flight."

Výhody: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Nevýhody: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Výhody: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Výhody: "The food and service. Toilets are clean"
Nevýhody: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Výhody: "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
Nevýhody: "I just wish there was a snack in the middle of the service."

Výhody: "Everything except boarding and internet"
Nevýhody: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"

Výhody: "Flight attendants friendly, well mannered"
Nevýhody: "Took flight attendants some time to clean up, not responsive to call light, seemed overwhelmed somehow."

Výhody: "Booked the wrong flight and had no trouble in switching flights to the correct one. In flight experience was far above average and the comfort level was the best of any flight I have been on."

Výhody: "The food this time was amazing...The time of boarding was good. No delays"
Nevýhody: "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"

Nevýhody: "Older version of the Boeing 777"

Výhody: "Great service all round and lovely staff on board! A delight to fly."

Výhody: "Emirates makes it a bit more comfortable than other carriers while there is nothing we can do about the long flight and being in a crowded space."
Nevýhody: "Prepare for more and more security measures."

Výhody: "Everything else was good besides the below content."
Nevýhody: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Výhody: "Upgraded to Business Class. On a A380 its really significant."
Nevýhody: "The crew was abit too talkative during non-service."

Nevýhody: "after the origin flight was already 12 hours late, had to wait another 8+ hours at Dubai airport for this connecting flight."

Nevýhody: "I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees."

Nevýhody: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."

Výhody: "Loved the space and comfort and friendly crew"
Nevýhody: "I travel overseas 1 to 2 times per annum. I've always chosen flights based on economical costs only, and most times disappointed by the level of service, quality and overall feel. This time recently, I chose Emirates airline and was impressed by their overall offering. I'm now converted and will fly Emirates ALWAYS!!"

Výhody: "Hospitality and vegetarian food Maintaining the timings"

Výhody: "The spacious seats and the in-flight service"

Výhody: "The extra seating space - made the long journey A bit more bearable and relaxing."
Nevýhody: "Nothing"

Výhody: "The ariplane, movies"
Nevýhody: "The check-in staff"

Výhody: "Plenty of food provided, and crew is very friendly."
Nevýhody: "When boarding at Brisbane Airport to fly back to Singapore, ground staff at the counter called out the boarding passes allocated from back rows to middle rows to start boarding; thereafter the remaining rows were never called out, so passengers like us holding front to middle row seats and following the rules naturally were left behind, at a disadvantage. In the end when not many passengers were left in the Queue, then we joined Q at the back to board."

Výhody: "Emirates was the referrer only. The flight was a Qantas flight hence same as any other Qantas flight. The fish dinner choice was over cooked."
Nevýhody: "I like the luggage allowance-- more realistic than other airlines. The attendants were attentive but perhaps a little overdone on the fake smiles except for the main attendant who had the stressed/more straight-faced look for some strange reason. i probably should have been more tuned into the mechanical visual entertainment on board instead. Got to watch two movies which was great!"

Výhody: "CREW WAS HELPFUL AND OBLIGING."
Nevýhody: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."

Výhody: "Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough."
Nevýhody: "Some Crew a bit slack. And slow service"

Výhody: "Arrived safely"
Nevýhody: "Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great"

Nevýhody: "Best flight ever all time"

Výhody: "Crew were great - happy & fun. Seats 19B & C"

Výhody: "Fast boarding and great entertainment."
Nevýhody: "Food was sparse and water hard to come by. The ability of passengers in front to deeply recline their seats made the flight uncomfortable and claustrophobic."

Výhody: "On time and efficient"
Nevýhody: "More than a biscuit for lunch"

Výhody: "all good"
Nevýhody: "all good"

Výhody: "Great food, great service!"

Výhody: "Online check in"
Nevýhody: "Boarding was slow and disorganised, food was cold and tasteless (chicken noodle) not helped that I had to wait for cutlery to be able to eat it"

Výhody: "Great crew and good was good"
Nevýhody: "A bit of turbulence during the flight"

Výhody: "The seats were comfy."
Nevýhody: "I booked through Budget Air and was initially online able to confirm seats and meals for my husband and I online with Qantas easily. Months out my flight was cancelled and I was rebooked onto a later flight that would have made us miss all of our transfers to our honeymoon on Fitzroy Island. Because I had booked through 'a 3rd party' Qantas refused to assist me. I managed to convince budget air to change our flights. We were moved to a jetstar flight from Melbourne to cairns. I had to confirm that this had occurred and go through multiple people online to reallocate seats and food options for my husband and myself again. Only my luggage allowance was carried across to jetstar and neither of our meal allowances were. When it came to online check-in with jetstar I could not check my husband in online only myself. I spoke to multiple people online who all confirmed they didn't know why or there was no problem and we should just present ID and check in in person. When we got to the airport Qantas had not transferred the e-ticket code across for my husband's booking and this is why we could not check him in online. The jetstar staff had to try to get his original booking code from Qantas. As it turned out I had to original booking code through budget Air in my hand and had to assert this information to staff. Flying back we were able to check in online fine with Qantas. Our boarding passes printed different sizes but did not present a problem when we dropped off our luggage. When we sent to check in the staff member couldn't get the smaller pass to read and my husband had to assert that he also had it on his phone. Despite all of my online conversations the aisle seat was allocated to me and not my husband who required it because of a medical condition and the flight was 30min delayed. We won't be traveling with Qantas or jetstar, or booking through budget Air again."

Nevýhody: "Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!"

Výhody: "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."

Výhody: "Quick boarding and friendly staff"
Nevýhody: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"

Výhody: "FLIGHT TIME"
Nevýhody: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"

Výhody: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Nevýhody: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."

Výhody: "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
Nevýhody: "Smallish serves of food (dinner & light breakfast) for a long flight"

Nevýhody: "The entertaimnet headset socket was faulty and I had to hold the jack in a specific way so I could hear the vocal channels. Sometimes it just dropped out all together. Tried multiple headsets but having the socket and jack on the inside of the armrest where it was so easily knocked by you leg was so incredibly stupid and made it hard to get comfortable or move position in the seat. First time I've ever seen this on a plane. Ok, so Qantas got us there safely but the inflight movies its what makes it bearable."

Nevýhody: "On"

Výhody: "Staff are always amazing"
Nevýhody: "There were no headphones for in flight entertainment. Sure its only an hour long flight but still, some distraction from the turbulence would have been nice."

Výhody: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"

Výhody: "Nice friendly staff."
Nevýhody: "The snack provided was very unhealthy, and they did not have any alcohol available."

Výhody: "The fresh fruit platter choice for breakfast"
Nevýhody: "No fresh towels to wash hands & face before being served food"

Nevýhody: "Little more leg room required"

Výhody: "Singapore airline best for Australia"

Nevýhody: "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."

Výhody: "The service, politeness of staff, the food."

Výhody: "Mostly everything great."
Nevýhody: "Leg room for me a bit small. Dinner a bit mushy."

Výhody: "Staff were friendly."
Nevýhody: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."

Výhody: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Nevýhody: "Entertainment system.took a while to connect to and dropped out a few times."

Výhody: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"
Nevýhody: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"

Výhody: "Comfy flight. The staff were really helpful."

Nevýhody: "Arrogance of the crew"

Výhody: "I liked everything from crew to the plane"

Výhody: "The land crew helped get us onto an earlier flight without hesitation."
Nevýhody: "Not very comfortable at the back but we were late to board a different flight. The original seats we chose at booking we cancelled and we were left separated at time of checkin until the crew helped sort it"

Výhody: "Little"
Nevýhody: "Arrogance of the crew"

Výhody: "Hot food"
Nevýhody: "Need 34-36" pitch minimum for long haul flights. Grumpy crew"

Výhody: "The quietness of the flight not to many over the speaker announcements"
Nevýhody: "My center headphone peice didn’t work so I couldn’t watch a movie the whole flight or listen to music. No sound"

Výhody: "Good service"
Nevýhody: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."

Výhody: "The crew were so so friendly, as are most Australians, I've come to learn. I love the complimentary adult beverages!"
Nevýhody: "I have no complaints that are unique to Qantas and this flight (cramped leg room, okay ish food, etc.)."

Výhody: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Nevýhody: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."

Výhody: "Thank you for keeping track of our luggage throughout the massive delays and rebookings."
Nevýhody: "Gate staff at all locations seemed stressed, under informed and overwhelmed."

Výhody: "Professional efficiently run airline, end to end."
Nevýhody: "As always for any airline it wouldn't hurt or cost much more if the food serves were just a little bigger,"

Výhody: "I had a nose bleed (a side effect of treatment that I had), and although it wasnt causing me great distress, a crew member noticed it and slipped me a few extra tissues without making a fuss about it. That was very much appreciated."

Výhody: "Good cabin crew"
Nevýhody: "Late again"

Výhody: "Complimentary healthy food, iPads, smiling staff"

Výhody: "Great service, great food"

Nevýhody: "Delays at the airport Economy very uncomfortable Crappy food"

Výhody: "Perfect flight, departure and arrival in time. Friendly team on board. Appreciate it! Thank you!"

Výhody: "Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)"
Nevýhody: "It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin"

Výhody: "There was room available."
Nevýhody: "This was not business class!"

Výhody: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Nevýhody: "Everything. Worst flight in my life"

Výhody: "Food and entertainment is good"
Nevýhody: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"

Výhody: "Nothing."
Nevýhody: "They canceled the flight after 5 hours of us sitting on the plane. They sent us away and told us to check back in in the morning. There’s been no communication since. I’m still at the airport. It’s been 16+ hours."

Výhody: "Food was all right because the flight didn't depart from Finland and catering was from a non-Finnish supplier. Hurrah!"
Nevýhody: "Stewardesses announced that only chicken is available, regardless of any special meal requests (vegetarian etc..). Eventually special meals were located, but not before passengers specifically demanding for them. WTF. Finnair generously pours you a half an glass of wine with meal, for anything more you have to pay for. Supposedly you can buy snacks with money, but there were no menus or pricelists to be found in the seat pockets. Touchscreen functions were barely working on my entertainment screen, the remote control didn't work altogether. WIFI didn't work at all."

Nevýhody: "Almost impossible connection with too many custom checks Lost luggage"

Výhody: "Everything was well organized and on time. Good meals! Price was fabulous!"
Nevýhody: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Výhody: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Nevýhody: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."

Nevýhody: "Seats. Very uncomfortable"

Nevýhody: "The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)"

Nevýhody: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."

Výhody: "They lost my bag."
Nevýhody: "They lost my bag."

Výhody: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Nevýhody: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."

Nevýhody: "I missed the flight"

Výhody: "Excellent service!"
Nevýhody: "The boarding control in JFK, Terminal 8 is extremely slow. It had taken about 2 hours to get in. Arrgh!"

Nevýhody: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("

Výhody: "They gave us a warm cloth to wash our hands and face at the beginning of the flight. There was a bottle of water there too. We were constantly offered various drinks, especially water. The staff was extremely friendly and each of the flight attendants spoke about 4 languages."
Nevýhody: "The entertainment system wasn't the best I've seen as of late. It's not a big deal, but it would be nice if they updated it!"

Výhody: "Crew was proffessional"
Nevýhody: "The crew did not use air freshener and some passenger smell really bad."

Výhody: "Great crew and service"
Nevýhody: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"

Nevýhody: "It is too hard to carry stuff on the stairs at the airports"

Nevýhody: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."

Výhody: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Nevýhody: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Výhody: "The good"

Nevýhody: "A very very small plane. Cold staff"

Nevýhody: "Late arrival caused late departure for 1 hour."

Nevýhody: "My knees dug into the seat in front of me. No hand cleaner provided with food."

Výhody: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Nevýhody: "The weird on board shopping thing."

Výhody: "Seats were larger than expected - more comfortablethan most airlines."
Nevýhody: "Flight entertainmenot working well Frankfurt airport had no free wifi."

Výhody: "Professionalism, punctual, friendly service"
Nevýhody: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."

Výhody: "The flight was spacious, on time and everything went smoothly."
Nevýhody: "-"

Výhody: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."

Nevýhody: "I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport ."

Výhody: "The fact that I got home in one piece I really like."
Nevýhody: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

Výhody: "Great airline. Food great comfortable seats."

Nevýhody: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Výhody: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Výhody: "Personnel were very nice and fight was comfortable"
Nevýhody: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"

Výhody: "Nice dinner, drinks, and snack services"
Nevýhody: "Could be a little friendlier. Lights on the whole time during a red eye was pretty annoying. Don't know if this was on purpose or a malfunction. Entertainment system was hard to see and a little outdated."

Výhody: "Not much."
Nevýhody: "Loading was like a cattle car. Drinks were slow to be offered. No drinks until after food was served more than one hour into the flight. No one ever seemed to check if I needed anything. When I did, there was no call-button. Seats were from the 90's and VERY narrow. I would NEVER pay for First/Business class on Finnair again. It was very poor."

Nevýhody: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"

Výhody: "Entertainment choices were good."
Nevýhody: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."

Výhody: "Nice one"
Nevýhody: "Nice one"

Nevýhody: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"

Nevýhody: "Long wait after boarding waiting for bus. Bus out to plane. After boarding, horrible stench of fuel fumes inside plane. Probably very unhealthy and carcinogenic."

Výhody: "Crew got into the Christmas spirit"
Nevýhody: "Audio sockets had "scratchy" sound quality, no matter which headphones were employed Touch screens were very unresponsive and viewing listings was infuriatingly slow - I would prefer to use a simple list without pics"

Výhody: "Good American Arline's crew"
Nevýhody: "Operated by American Airlines. This was a different filght than was in our tickets because we were late for our connection flight. There were no help from Finnair to find a "replacement" flight."

Výhody: "British Airways operated this flight and it was a great experience. The seats were cramped, but almost to be expected for an economy service overseas."

Výhody: "The crew was friendlier than on the other airlines we took on our trip. The seats were cramped (coming from someone average height) and the middle and window seats have a combined under the seat compartment so you don't feel like you have personal space. I wish the breakfast was more substantial, but other than that it was a wonderful flight and I would definitely take it again!"

Výhody: "We were booked in business class for no additional charge."
Nevýhody: "The movies shown were black and white old films."

"Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip."

Výhody: "Seats ok. Crew is super. Drinks offered"
Nevýhody: "Nothing, AF rocks"

Výhody: "I"

Nevýhody: "food"

Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Výhody: "Cops is always a good reason to flight"
Nevýhody: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Výhody: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Nevýhody: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Výhody: "Entertainment programs"
Nevýhody: "New variety of food"

Výhody: "Not much, seats are super uncomfortable"
Nevýhody: "Better code sharing with KLM"

Výhody: "Everything! The service was exceptional!"

Výhody: "Check in agent extremely helpful and friendly."
Nevýhody: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Nevýhody: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Nevýhody: "More options for gluten free food. Always get the same dish"

Výhody: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Nevýhody: "Seats were not comfortable, even in Comfort + seating isle."

Výhody: "Everything was great"
Nevýhody: "N/A"

Výhody: "The crew was pleasant and boarding efficient I lucked out with first class"

Nevýhody: "wine selection divider between seats"

Výhody: "DIY snack area"
Nevýhody: "Food and seating"

Výhody: "On time, staff was nice."
Nevýhody: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Výhody: "Food and entertainment was awesome"
Nevýhody: "It's awfull to sleep. Very unconfortable."

Nevýhody: "Food"

Výhody: "Didn’t like the sandwich offered"

Výhody: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Výhody: "Crew was nice, too short of a flight to figure out more"
Nevýhody: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Nevýhody: "they lost our luggage very inconvenient"

Nevýhody: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Výhody: "Great service, decent food"
Nevýhody: "There was no WiFi on the plane"

Nevýhody: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Výhody: "Personnel"
Nevýhody: "Nothing"

Výhody: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Nevýhody: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Výhody: "The plane arrived in New York smoothly"
Nevýhody: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Výhody: "Free snack and drinks. Good service."

Výhody: "Punctual, great food in Premium Economy, friendly crew."
Nevýhody: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Výhody: "The food, the service and everything else is fine, quite good."
Nevýhody: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Nevýhody: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Výhody: "On time departure and arrival"

Výhody: "The flight attendant was very nice to me. TV was very good. space was enough ."
Nevýhody: "We had to pay for wi fi."

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "Lovely crew, clean toilets"
Nevýhody: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Nevýhody: "Too crowded"

Výhody: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Nevýhody: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Výhody: "A short flight but attendants served us a snack and water with a smile."
Nevýhody: "No business class"

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Nevýhody: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."