Service was very attentive. I thought that being in premium econ seat means that I get the headphones, but on this flight, none was provided. Thankfully, the flight attendant quickly gave me a new pair of earphones.
Friendly staff. Could improve on the leg room!
Helpful staff. Leg too could be better. Food was okay.
Výhody: "Smooth boarding"
Nevýhody: "If they could serve a light snack would be good"
Výhody: "the crew is fine. The seat was OK standard."
Nevýhody: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Nevýhody: "Raise the cabin temperature"
Výhody: "The crew was amazing"
Výhody: "Food was good"
Nevýhody: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Nevýhody: "Very tight space"
Výhody: "Friendly staff Good customer service"
Nevýhody: "There was nothing i dislike"
Výhody: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Nevýhody: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Výhody: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nevýhody: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Výhody: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Nevýhody: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Výhody: "Movies selection was great."
Nevýhody: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Nevýhody: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Výhody: "Espresso coffee, champagne, crew, headphones"
Výhody: "So good to get on a flight where I can fit in the seats..."
Nevýhody: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Výhody: "Excellent crew"
Nevýhody: "My seat was very hard"
Nevýhody: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Výhody: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Nevýhody: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Výhody: "Great service"
Výhody: "Staff worked very hard and were very helpful."
Nevýhody: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Výhody: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Výhody: "The crew on this flight we amazing had a great flight Thank You"
Výhody: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Nevýhody: "Nothing to mention, all was good"
Nevýhody: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Výhody: "New plane"
Nevýhody: "Nothing in particular"
Výhody: "Classy cabin staff"
Výhody: "The attendants are pleasant to the eye, thats about it."
Nevýhody: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Výhody: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Nevýhody: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Nevýhody: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Výhody: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Výhody: "Overall just a really great experience."
Nevýhody: "Nothing negative to report."
Výhody: "clean aircraft and friendly cabin crew"
Nevýhody: "uncomfortable seats, average meals, poor infotainment selection"
Výhody: "Crew and boarding were efficient"
Nevýhody: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Nevýhody: "cramped uncomfortable seats freezing cold"
Výhody: "On time. Attentive crew."
Nevýhody: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Výhody: "New plane"
Nevýhody: "Food served 40 min after special meals"
Výhody: "The staff were great, very efficient."
Nevýhody: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Výhody: "Seating space was very good. Meals terrific"
Nevýhody: "the gates the time intervals and the connections..."
Výhody: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Nevýhody: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Výhody: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"
Výhody: "Customer service , crew was nice"
Nevýhody: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Výhody: "Singapore is #1 in my books. So glad I could get on their airline. The flight was super. The economy cabin was really nice and comfortable. I especially liked all the adapter plug outlets to power my equipment. I just can’t say enough good things about the cabin crew. The Stewardess were very attractive in their uniforms and make-up, not like the old maids United and American has. The cabin crew were extremely helpful and nice. The service was impeccable. The meals were actually pretty good. Course all the alcoholic drinks available was nice. A person could get wiped out pretty easy if not drink responsibly. But not a good idea to drink much cause of the aftereffects after the flight."
Nevýhody: "The headset ear plugs left a lot to be desired. I need to bring my own good set to enjoy the vast selection of music and shows available. My number 1 complaint was the outside row seat armrests would not move up. This makes getting out of the seat into the isle much more difficult than it has to be. Why does it have to be stationary?"
I have Covid because they didn’t enforce face mask on the plane.
Departure gate is left overcrowded & creates a tense environment awaiting boarding. B777 business configuration or pig pens as I refer to them is clumsy, hard to access if you are large, claustrophobic & reverse facing in the alternative. If you are unlucky as we were to draw aisle 14 and reverse facing on both legs going over and returning then preferred meal choices are exhausted by time crew get to u & movie entertainment choice was exactly identical despite flights being 7 weeks apart. Crew abandoned us literally on return home leg when clear we weren’t happy. Won’t fly Qatar again if they continue using B777
They didn’t announce priority boarding at all. Needed to walk up and check at gate
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
The best, Qatar Airways is incompatible
Nevýhody: "The service was excellent. The food was sometimes a challenge for me but that is just my food preferences."
Výhody: "We really enjoyed this airline"
Výhody: "Crew professional. Clean. Safety and security and health prioritized."
Nevýhody: "food could have been better."
Výhody: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Nevýhody: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Výhody: "Another confirmation of excellent QA service."
Výhody: "All great experience!!!"
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !"
Nevýhody: "Take a while guess"
Výhody: "Crew was amazing."
Nevýhody: "I had a problem with the seat cushion. Not comfy enough."
Výhody: "Flight was on time, baggage was quick, got out of airport and on my way."
Nevýhody: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"
Výhody: "I got a very good seat."
Nevýhody: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Výhody: "Very packed and no leg space"
Nevýhody: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"
Výhody: "Qsuite is the best flight experience I've ever had by a long, long way."
Výhody: "Awesome leg room in economy. Helpful staff."
Nevýhody: "Main courses weren’t all the great."
Výhody: "Qatar airlines the service was awesome and the planes very clean"
Nevýhody: "Seating not able to upgrade"
Výhody: "Same as earlier flight"
Výhody: "The crew was friendly"
Nevýhody: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Nevýhody: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Výhody: "Crew were very helpful and courteous"
Výhody: "Food was excellent. Service was excellent."
Nevýhody: "Entertainment was limited."
Výhody: "The service is Top Knotch!!!"
Nevýhody: "Wasn’t much music to choose from..."
Nevýhody: "Too many security screenings including the airline’s itself.!!!"
Výhody: "All the crew"
Nevýhody: "The airline services"
Nevýhody: "My suitcase was broken"
Nevýhody: "One restroom was out of service"
Výhody: "the attention in general for me was excellent."
Nevýhody: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Výhody: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Nevýhody: "Delayed for 4.5 hours. Extremely bad customer service"
Výhody: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Nevýhody: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Výhody: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Nevýhody: "long layover and very tight seat conditions were my only big complaints."
Výhody: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Nevýhody: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Nevýhody: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Nevýhody: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."
Výhody: "great service, food, friendliness of staff, clean plane"
Výhody: "-Cleanliness -on time arrival"
Nevýhody: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Výhody: "Could have done without the awful sexist ads they play on in flight entertainment."
Výhody: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Nevýhody: "Not enough check in desks operating - very long wait"
Nevýhody: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Nevýhody: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."
Výhody: "Food is awesome and plentiful. Crew is great. Plentiful entertainment options."
Nevýhody: "The economy seats are just not comfortable. The entertainment system is glitchy"
Výhody: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Nevýhody: "Late departure from Amman without update as to reason."
Výhody: "Good boarding. Nice flight attendants."
Nevýhody: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."
Nevýhody: "Have more flights!"
Výhody: "The crew named Lucy was extraordinary,, the best I've experienced."
Nevýhody: "The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection."
Výhody: "The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals."
Nevýhody: "It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells."
Výhody: "In-flight was confortable."
Nevýhody: "Food options aren't that familiar but ok to the taste anyway. :)"
Výhody: "Good service food was okay for a short trip"
Nevýhody: "No comments"
Výhody: "crew is OK, Seat is never comfortable for long ride."
Nevýhody: "there is no room for improvement because of limited space."
Nevýhody: "The food from Canada was very Canadian, but on the way back way more traditional chinese"
Nevýhody: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."
Nevýhody: "It would be better if it was on time"
Výhody: "Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!"
Nevýhody: "As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring."
Nevýhody: "Flight was delay"
Výhody: "Flight attendants are nice, quite some new movies are available"
Nevýhody: "Food is fine, but can be better"
Výhody: "Relaxed trip."
Nevýhody: "My monitor cut out a few times."
Výhody: "Food is awesome!"
Nevýhody: "The seating and the earphones could have been better"
Nevýhody: "Smell was so bad"
Výhody: "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
Nevýhody: "Taoyuan airport facilities"
Nevýhody: "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
Výhody: "Food is surprisingly not bad, with entertainment is a plus."
Nevýhody: "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
Výhody: "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
Nevýhody: "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."
Výhody: "Friendliness, courteousness & hospitslity of the entire crew."
Nevýhody: "I did not understsnd the reason for the delay. It did not bother me though."
Výhody: "I had a seat in Premium Economy and the seats were very comfortable. The chair had the option to extend into a foot rest and had wider arm space than standard economy seats do."
Nevýhody: "Boarding was a little delayed and hectic (seemed disorganized). The flight was quite crowded/full so this was likely a factor. Also, I was served a dish with ham (which I don't eat) even after asking for the contents & there being no mentioning of ham being in the dish. The crew was very apologetic and kind enough to offer any other dish option they had available."
Výhody: "Overall, it wasn't a bad experience but it wasn't fantastic."
Nevýhody: "The crew barely smiled."
Výhody: "Excellent condition of Aircraft"
Výhody: "The flight was at the end of Thanksgiving weekend and was completely full, but the check-in, boarding, and in-flight service were all efficient and attentive. Food was pretty good, and the economy fares were very competitive. First time on CA, and would definitely use them again."
Nevýhody: "One rude gate agent at SFO named Lisa."
Výhody: "same as above"
Nevýhody: "same as above"
Výhody: "what else can I ask for , fast boarding good service"
Nevýhody: "Entertainment selection movies could be expanded."
Výhody: "Great service. Terrific crew. They went out of their way to make sure that I was comfortable for a 14 hour flight."
Výhody: "Boarding was disorganized"
Výhody: "Good seat comfortable get more room for my Legs"
Nevýhody: "Our flight was delayed for 8 hours"
Výhody: "Great schedule, great flight crew, gave me an exit row both directions, very flexible tickets (allow you to change date repeatedly with essentially no penalty), and all for an amazingly low price. All in all the best ticket I've ever bought!"
Nevýhody: "Nothing! It was great!"
Výhody: "I got business class and I'm not sure why? Was it because it was my birthday?"
Výhody: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Nevýhody: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Výhody: "I've been taking CI to Taiwan since I was a little kid. My flight to Seoul via Taipei was a bit uncomfortable bc the flight was fully packed and even though I had an aisle seat, the person sitting in the middle was hogging up all my space . Once I landed in Taipei and went on next flight to my destination at Seoul, that flight was much more comfortable and less people. On my return direct flight from Taipei to JFK seats were comfy and service is always attentive. I enjoy taking china airlines and can always rely on their service and clean planes"
Nevýhody: "The new interior decoration seems outdated and gives a weird vibe."
Výhody: "Clean plane."
Nevýhody: "The dinner upset my stomach, leading me to get sick once I got home."
Výhody: "on time and cordial staffs"
Nevýhody: "seats are small , no refreshment at the back room like water drinks snacks to be self serving"
Nevýhody: "Couldn't hear any of the inflight entertainment. With volume turned all the way up it was still very silent!"
Nevýhody: "delayed flight"
Výhody: "The crew members were nice."
Nevýhody: "The seats are small. The food was not that great."
Výhody: "I liked the wide selection of entertainment on the personal televisions on the plane. The reclining of the seats were not bad. The stewardesses and stewards were very friendly and attentive and I felt that the really cared about my experience. Everything was very clean and new."
Nevýhody: "I did not like the boarding process. From starting at check in it took two hours to finish queuing and then to waiting for boarding it took another two hours. Additionally the plane was delayed. I felt cramped in my seat and I am five foot three inches and very petite so that's saying something."
Nevýhody: "Got to the gate and flight was booked, no seat, I was not on the list. Have trying to get refund by phone and e mail without response. Will never buy anything ever with kayak unless I get fully refunded."
Výhody: "All good"
Nevýhody: "All good"
Výhody: "Taipei is a nice airport to make connections through, with amenities on par with Seoul. Seemed much cleaner and more relaxed than other airports in the region that I've flown through in the past, such as Guangzhou or Hong Kong."
Nevýhody: "Flight departed 25 minutes late, but Taipei is a nice airport to make connections through. Still had to go through security between arrival/departure gates, but lines were short at our time of night. Crew seemed a bit tired, since this seems to be the last leg of their shift before rotating out in BKK before the plane goes on to Amsterdam."
Výhody: "Service, Seat, food, and movies."
Nevýhody: "having to get up and ask for more beverages"
Výhody: "Great movie selection, very helpful staff, decent food, even got new leg recliners!"
Nevýhody: "The seats are still just so cramped!"