Food service and attendants were great. I was in seat 41K which is a smaller seat and in a 2 seat row, I should have been made aware of this.
Výhody: "crewe were excellent"
Nevýhody: "nothing !"
Výhody: "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
Nevýhody: "None so far"
Nevýhody: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
Výhody: "Very caring, and pay full attention to passengers."
Nevýhody: "Better food quality, more movies please."
Výhody: "Great service!"
Nevýhody: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Výhody: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Nevýhody: "The food was not to my liking,"
Nevýhody: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Nevýhody: "Less announcements to interrupt the entertainment."
Výhody: "Crew was amazing"
Nevýhody: "The boarding"
Nevýhody: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
Výhody: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Nevýhody: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Výhody: "Staff were very helpful and very foamy and comfortable seat"
Nevýhody: "No boarding zone number called in economy"
Výhody: "Meals were decent. Staff friendly. Had no problems and was able to sleep a bit."
Nevýhody: "The economy seats on my plane were strange, they didn't really recline but rather the bottom part of the seat moves forward to make your body less vertical."
Výhody: "Flight was fine"
Nevýhody: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Výhody: "Service was excellent. Crew did not accept tip. Food could be better."
Výhody: "Excellent service. Good food. Great entertainment selection."
Nevýhody: "No free WiFi"
Výhody: "Service is Stellar"
Nevýhody: "Business class seats were a bit old"
Výhody: "Good service"
Nevýhody: "baggage was broken."
Výhody: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Nevýhody: "Nothing to dislike."
Výhody: "Food and Sitting Space"
Výhody: "Shortest duration"
Nevýhody: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Výhody: "I enjoyed the hospitality and attention to detail."
Výhody: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Nevýhody: "Food choices very limited, and quality is sub-par."
Nevýhody: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Výhody: "Excellent food. Very nice service."
Výhody: "Great service"
Nevýhody: "Interior show signs of aging"
Výhody: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Výhody: "Great airline!"
Nevýhody: "some of the gates can be long walk"
Výhody: "Very nice plane, enough room, didn't feel cramped"
Nevýhody: "Had to switch gates 2 times"
Nevýhody: "crew not able to understand English"
Výhody: "Good service Soft landing Clean"
Nevýhody: "Not really"
Výhody: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Nevýhody: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
Výhody: "Flight was good"
Nevýhody: "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"
Výhody: "Good food and service"
Nevýhody: "Delay too much time"
Výhody: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
Nevýhody: "Breakfast option"
Výhody: "Newplane, excerlent crews"
Výhody: "Great service and great food"
Nevýhody: "No complaints from me"
Výhody: "Great flight"
Výhody: "The middle seats were seperated, so I had my own arm rests"
Výhody: "Legs-room was good."
Nevýhody: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Nevýhody: "Not enough English movies/tv shows"
Výhody: "Onbaord Crew hospitality"
Nevýhody: "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."
Výhody: "All good"
Výhody: "The space, movies, & comfort"
Nevýhody: "The food selection."
Výhody: "Fast, friendly staff."
Výhody: "Everyone crew members was very friendly and helpful. I"