Najděte levné letenky Frankfurt nad Mohanem – Praha

Výhody: "Crew was top"
Nevýhody: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Nevýhody: "The baggage took a really long time to be delivered to the carousel"

Nevýhody: "Not missing my connecting flight. Being flown to the correct airport. Not having my luggage go missing."

Výhody: "Crew was attentive, video selection was very good"
Nevýhody: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"

Nevýhody: "Wider seats,"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "Food, crew"
Nevýhody: "Comfort seats"

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Výhody: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Nevýhody: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."

Výhody: "The crew was friendly and polite."
Nevýhody: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Výhody: "the crew was great."
Nevýhody: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Výhody: "Fast boarding and deplaning."
Nevýhody: "Not clear seat bookings cost $35. I was assigned the last row. Extra short width, pitch, couldn't fully recline (A340-300) Terrible food. Super old, tired plane. Crappy in-flight entertainment with non-intuitive controls. Poor air conditioning. I felt like I was stuffed in a cage for 7 hours. Way worse than United domestic."

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."

Výhody: "food was great in economy"
Nevýhody: "the 7 hour transit time"

Výhody: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "Food.confort.pillows."

Výhody: "The head fligh attendant was very nice and welcoming and informative she personally took care of our carry on to put in the check in..."
Nevýhody: "I was not able to buy from the duty free discounted offers on the plane. The discounted shopping panflet was not on my LA/Zurich flight.... so I didn't see it and did not buy then.... And on my second part of the trip Zurich/Nice they refused to sell me to me from the Duty Free because they didn't have time..... :( The dark hair flight attendant in the back of that plane was not informative or nice....I had to talk to the head flight attendant in the front of the plane, she was more professional! Other than that everything was good!"

Nevýhody: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Výhody: "Nothing remarkable"
Nevýhody: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."

Výhody: "Very professional!"

Výhody: "Crew was attentive and friendly"
Nevýhody: "Very disorganized boarding."

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Výhody: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."

Výhody: "Fully reliable"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "We received an upgrade to business class. The entire experience was excellent."
Nevýhody: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Výhody: "Great Food and very pleasant personnel."
Nevýhody: "Choices of music and movies."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Výhody: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Výhody: "Everything."
Nevýhody: "No control of air. It got a little cold."

Výhody: "The planes were clean and in good repair. The staff was well trained, polite, efficient. The food was excellent. Our entire experience with Swiss Air was the best in ten weeks of travel we have completed this year."
Nevýhody: "There was nothing that disappointed us in our experience with Swiss Air."

Výhody: "It was comfortable."
Nevýhody: "No entertainment."

Výhody: "Everything ran like clockwork"

Výhody: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Výhody: "Chocolate"
Nevýhody: "Over 1h delay Horrible sandwich Very rude staff"

Nevýhody: "A gap between flights for 20 hours"

Nevýhody: "the flight late and i was missing the conection flight to Israel :("

Nevýhody: "I missed a collecting flight due to weather and the airline refused to rebook my flight."

Výhody: "Nothing distinguishes itself for better or worse than usual in coach."

Výhody: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Nevýhody: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."

Nevýhody: "NA"

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Nevýhody: "Chrap food"

Výhody: "Flight departed on time. Crew were friendly and efficient"
Nevýhody: "Boarding seem to be chaotic, no boarding by group or seat number."

Výhody: "Everything"
Nevýhody: "Nothing"

Nevýhody: "The travel has bien good"

Výhody: "As previously stated hated having to go through security again"
Nevýhody: "Chocolate"

Výhody: "Everything except delay"
Nevýhody: "Nil"

Výhody: "All good"
Nevýhody: "N/A"

Nevýhody: "Best company and the 380 is amazing."

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Delayed bad"
Nevýhody: "Keep time scheduled"

Výhody: "Fantastic"
Nevýhody: "Everything"

Nevýhody: "Nothing"

Výhody: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Nevýhody: "Ground staff poor customer service"

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Nevýhody: "The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn..."

Výhody: "The new Airbus was a very cool aircraft."
Nevýhody: "Boarding process is really disorganized."

Nevýhody: "The people sitting beside me was very loud and they didn’t stop talking the whole time."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Výhody: "New international terminal in San Diego is very nice"

Výhody: "Everything, comfort, quietness,"
Nevýhody: "Boarding, de-icing made us wait long on plane n it got stuffy"

Nevýhody: "Sittinf in the middle"

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Nevýhody: "Boarding was ridiculously unorganized and stressful."

Nevýhody: "So bad"

Výhody: "Live TV"
Nevýhody: "Good quality"

Nevýhody: "N/A"

Nevýhody: "Bathrooms rendered unusable by kids putting everything imaginable down the toilet."

Výhody: "Professional, efficient, full, nice sandwich and coffee."

Nevýhody: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Výhody: "All is was okey"

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Nevýhody: "It was delayed by 9.5 hours!!!!!"

Výhody: "Same as above"
Nevýhody: "Same as above"

Nevýhody: "the seat. not suitable for a business category"

Výhody: "We were standing in the bus that was suppose to take us to the plane for a long time, and there were no communication as to why we were delayed I believe were waiting for the plane to be ready. They should have not took us in a crowded bus if the plane wasn't ready"

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Výhody: "Everything was good , on time and without problems."
Nevýhody: "No entertaiment"

Nevýhody: "As there was a long wait, the gate change did not come quickly for notification."

Nevýhody: "The buses to the planes had no ac. It was like a sauna. The plane was not ready for boarding so you were in the bus for 25 minutes. It was in the 90s in the bus before they opened the doors"

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "The only Lufthansa leg of the journey."

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Nevýhody: "The lines for boarding are ineffective and take too long."

Nevýhody: "Salmon sandwich was not fresh- I got ill."

Nevýhody: "My luggage didn't arrive at the final destination. I was forced to buy new clothes"

Výhody: "Everything was Perfect!!!"

Nevýhody: "UNFORTUNATELY, WE DO NOT FEEL VALUED BY LUTHANSA. IT IS CLEAR THAT ONCE WE PAID FOR OUR TICKETS, WE BECAME JUST A NUMBER, AND NOT VALUED CUSTOMERS. WE SINCERELY HOPE AND EXPECT THAT OUR RETURN FLIGHTS BACK TO PHILADELPHIA, PA WILL BE FAR MORE COMFORTABLE AND STRESS-FREE. AS WE LOOK TO BOOK FUTURE TRAVEL PLANS, HOW WE WERE TREATED ON PAST TRIPS INFORMS OUR DECISIONS ON WHICH CARRIER WE SELECT OR RECOMMEND TO FRIENDS AND FELLOW TRAVELERS. THANK YOU FOR THIS OPPORTUNITY TO VOICE OUR CONCERNS. MARIO AND MAE STEPHENS"

Nevýhody: "My check in bag was delayed by a day. Ground staff didn't even delivered it, had to pick it from airport after calling them several times Management and ground staff are rude"

Výhody: "Very nice airplane and pleasant crew"

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Výhody: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Nevýhody: "Flight was delayed, had to run to my next connection flight."

Výhody: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nevýhody: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Výhody: "The seat was a little uncomfortable but the crew were amazing."

Výhody: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nevýhody: "the headrest is hard. Apart from that- all was fine"

Nevýhody: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Nevýhody: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Výhody: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nevýhody: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Výhody: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nevýhody: "tough to sit on a plane for 9.5 hours"

Výhody: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Výhody: "Entertainment options."
Nevýhody: "Service was poor, seat did not recline, and the food was terrible."

Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Výhody: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Nevýhody: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Výhody: "Crew was awesome"
Nevýhody: "."

Výhody: "The staff tried to help me when it was evident we would not arrive on time"
Nevýhody: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Nevýhody: "Still waiting to board after missing this connection had to be booked on another airline"

Výhody: "Restrooms clean, decent food and drink, nice cabin crew."
Nevýhody: "No complaints"

Výhody: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nevýhody: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Nevýhody: "Didn’t happen."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "We did not get two of baggage at the destination."

Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Výhody: "Food was good and crew members were very nice"
Nevýhody: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Výhody: "Delayed flight but staff apologized as for safety reasons."
Nevýhody: "Very late arrival"

Výhody: "Good flights. Good prices."

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nevýhody: "The amount of extras you have to click no to while checking in online."

Výhody: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Nevýhody: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Výhody: "Short-hop flight, fit for purpose."

Nevýhody: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "Everything. Staff incredible."

Nevýhody: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Výhody: "The cabin crew, the flight and communication and the cleanliness of the plane."
Nevýhody: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Nevýhody: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"

Nevýhody: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Výhody: "Good and plenty of food available."
Nevýhody: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Nevýhody: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Výhody: "captain was great."

Výhody: "Short flight friendly crew"
Nevýhody: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Výhody: "Overall, good flight"

Nevýhody: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Výhody: "Great food and movies."
Nevýhody: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Výhody: "Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment."
Nevýhody: "Flight serviced by LOT"

Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."

Výhody: "Seat was confortable."

Výhody: "Food was nice."
Nevýhody: "2hrs delay caused major inconvenience on my schedule."

Výhody: "Nothing."
Nevýhody: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Výhody: "Quick problem solving with the delayed flight."
Nevýhody: "Again, lost baggage is an incredible inconvenience."

Výhody: "New airplanes"

Výhody: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Nevýhody: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"

Nevýhody: "At least one free drink on international 2 hours flight would be fair."

Výhody: "due to the weather flight was delayed, crew handled it extremely well"

Nevýhody: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."

Výhody: "DELAYED as always!!!"

Nevýhody: "Flight was more than 3h late, it took time for the airline to accommodate with another flight to catch up with connection. They did after many customer complained, and adding to that, my checkin bag didn't make and they have no information on it's location. Still 24 hours later and no information a d i don't have clothes to change or stuff to shower. I had to buy few stuff and they said they won't payback anu other expenses, mean telling to just wait for my only lost bag."

Nevýhody: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Nevýhody: "no seat assignment"

Výhody: "Sparkling water"
Nevýhody: "LOT lost my bag!!!"

Nevýhody: "The fly was late 50 nim, we have to wait for some people witch come late."

Výhody: "Friendly crew."
Nevýhody: "Plane was a little late,which was OK. The bigger problem is the lost luggage."

Výhody: "Great crew"
Nevýhody: "Delayed"

Nevýhody: "arrived one hour late to krakow and my baggage was sent to warsow"

Nevýhody: "Flight was delayed by 1.5 hour because of harsh weather conditions. Everything is Okay I wasn't missed my connection flight that time, but perspective to wait for next fight at 1:00 am isn't very appealing."

Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Výhody: "The flight was good. Budapest is an easy enough airport to deal with though why LOT only has one desk available at check in for economy passengers is questionable. The second desk for important passengers did become available when there was no one in line there, but still. Flight crew, staff were all helpful and approachable. Captain gave passengers relevant information and cabin crew did the same. The Flight was problem free no turbulence no delays just well run and well organized."
Nevýhody: "All good."

Výhody: "LOT is the best kept secret in airline industry. Friendly staff, on time, great new planes. Keep it up, stay with low prices and fly on!"

Výhody: "N/A"
Nevýhody: "Had to ask if I get some food too, because I was asleep and as I woke up everyone had food just not I. After 10 minutes I asked for some food. Also the personal could have gotten more times around to bring water. I had window seat and didn’t wanted to disturb my neighbors so I didn’t get up to ask for liquid but other passengers I saw getting up and getting their own drinks by the personal."

Výhody: "With expectations set record low by flying United Airlines this was pleasantly neutral."
Nevýhody: "Limited beverage choice"

Výhody: "Flying with pet and airline could not have been more helpful. The food (dinner) was much better than expected. Wish I had asked for more. The pork, the vegetables salad and dessert had flavor. Flight attendant helped me with back off the plane even."

Výhody: "I book this flight months in advance and got a really good deal. Everything was really good, crew was pleasant food was pretty good, which is rare in the air. Airplane was clean and the bathrooms dint stink. Entertainment was very good, loved it that I could find good Russian comedies. Seats were really comfy, I slept for the first time in a plane. Really recommend this airlines"

Výhody: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Nevýhody: "In-flight entertainment offered a very conventional set of movies from which to select."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"

Výhody: "The entire check in process was smoothe and welcoming"

Výhody: "coffee, snacks."
Nevýhody: "No free wine :-), unlike in flights with Lufthansa or AUA"

Výhody: "the flight and service was decent"
Nevýhody: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."

Výhody: "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Nevýhody: "All 160 passengers where rescheduled only in 3 days for a replacement flight"

Výhody: "Barely nothing"
Nevýhody: "So much waiting for no reason. The luggage takes so much time. The seats were so small that you werent able to fall asleep at all. Very dissapointing..."

Výhody: "Nothing. 0/10 do not recommend."
Nevýhody: "The complete and total lack of a flight."

Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."

Nevýhody: "Rude crew, small airplane, zero comfort"

Výhody: "Very timely and organized."
Nevýhody: "We did have to sit on the tarmac for about 1/2 hour upon arrival in Chicago."

Výhody: "Food movies"
Nevýhody: "Crew"

Výhody: "Very pleasant."

Výhody: "New dream liner from Boeing."
Nevýhody: "Food."

Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"

Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"

Výhody: "It is the first time I flew with Lot airline. I am flying a lot and have 2 million miles with United I never flew LOT before.Now Lot is on the top of my list for my future flights.Everything was superior to many other airlines from the Plane,the crew,the food,the service,etc."

Výhody: "Service, attention, every single detail was perfect while the flight."
Nevýhody: "Nothing to say at this point"

Nevýhody: "Food could have been better than just sugar wafers."

Výhody: "no problems"

Nevýhody: "El trato de la tripulacion, la renovacion de los aviones"

Výhody: "The crew was very friendly and welcoming"
Nevýhody: "The boarding process was pretty terrible and disorganized"

Výhody: "Great selection"
Nevýhody: "Bathrooms are not enough"

Výhody: "NA"
Nevýhody: "Don’t delay flights that messed my return"

Výhody: "Nothing"
Nevýhody: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."

Nevýhody: "The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me."

Výhody: "We landed a bit early"
Nevýhody: "We didn't get the seats that we paid for. And all we could get was the last row."

Výhody: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."

Nevýhody: "Still waiting for luggage 2 hours after flight arrived."

Výhody: "Everything was fine and smooth"

Výhody: "Left on time, arrived on time, new plan, nice crew"
Nevýhody: "Wi-fi did not work"

Nevýhody: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."

Výhody: "Very attentive crew"
Nevýhody: "No complaints"

Výhody: "Seats"
Nevýhody: "Poor boarding process"

Výhody: "Did not have A chance to fly this route."

Nevýhody: "they do not offer even water with no pay"

Nevýhody: "Had to want in aisle to go to bathroom while beverage cart took forever to get to the back of the plane. Line was 12 deep to get there."

Výhody: "On time overall, no delays"
Nevýhody: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"

Výhody: "The flight was on time."
Nevýhody: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."

Výhody: "I never got on this flight."
Nevýhody: "I was at the airport more than 2 hours ahead of my flight time. By the time I made it through check in, security, and immigration, I was already cutting it close. A random security check right at the gate made me miss my flight. There were no timely options to re-route my flight unless it was at a fee of over >$2,000. Horrible, stressful, experience."

Výhody: "Crew for business class was much better than Economy, Nice menu."
Nevýhody: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."

Výhody: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Nevýhody: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Nevýhody: "Seating and not so friendly"

Výhody: "The crew were friendly."
Nevýhody: "The delay"

Výhody: "The discomfort of the cramped seating overshadows everything"
Nevýhody: "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."

Výhody: "Entertainment was great. Nice choice of movies, and boarding was easy."
Nevýhody: "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."

Výhody: "Excellent"
Nevýhody: "Very good"

Výhody: "We flew like we were on a business class service, excellent crew, nice offer of meals, comfortable seats and flawless journey. If you are given the chance to upgrade to Premium, do it."
Nevýhody: "Short selection of subtitles for videos. Catalogue not bad but could be improved"

Výhody: "Landing was perfect"
Nevýhody: "Everything was fine"

Výhody: "nothing"
Nevýhody: "No food no drinks no entertainment and my knees where hitting the seat in front and I am 5 10"

Výhody: "Excellent treatment"

Výhody: "Nothing"
Nevýhody: "Doctor recommended not to travel but no credit given."

Nevýhody: "There was no complimentary water provided"

Nevýhody: "Flt attendants unnecessarily bossy."

Výhody: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."

Výhody: "Flight was early to Madrid (i.e. shorter duration than planned)."
Nevýhody: "Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space."

Nevýhody: "My ticket said operated by British Airways so after an hour of standing in line - why there were two agents baffles me-- I was told to go stand in the Iberia one. I went to a kiosk and it didn't recognize my flight, so I finally got ahold of someone. The night before I was unable to check in because their site had crashed, so there was no way for me to know where to go."

Výhody: "Food was good"
Nevýhody: "I could not cross my legs and my purse would not fit under the seat. Very uncomfortable flight. Fortunately they had a good selection of movies and TV shows to watch"

Výhody: "Take-off and landing was timely."
Nevýhody: "Really disappointed with a lack of service. On the 8 hour flight we had one meal service within an hour of take-off and one within an hour of landing. No water or checks or anything for almost 6 straight hours, unlike my prior flight. I had to finally get up and ask for water. Very disappointed."

Výhody: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Nevýhody: "Nothing really stands out unless you want to make coach like 1st class for the same price"

Nevýhody: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Výhody: "Good Entertainment, ."
Nevýhody: "Iberia Airlines The flight attendants on the Iberia section of the flight from Madrid to Chicago could have cared less. The plane was late and the crew could have cared less. They fasten seat belt sign was on way way too long with no turbulence so they did not have to open the bar. They would not serve vodka from the cart and you needed to go to the back of the aircraft for it. Will not fly Iberia again. ."

Výhody: "Upon boarding the flight attendant looked at my seat # and directed to to the correct side of the aircraft. I found this to be very helpful, since on the trip over I was in the wrong side had to bother people to move so I could get to the correct side of the aircraft. Travel can be very stressful, this made boarding quicker and easier."

Výhody: "Food was great - much better than you get from the US based airlines! Flight wasn't full - which helped tremendously with comfort"
Nevýhody: "Seats are small"

Výhody: "Excellent service and food!"

Výhody: "My family (four of us) flew FinnAir (Iberia) to Madrid and back and found the service outstanding. The flight crews were top notch, the takeoff and landings were smooth and even, as were both flights, the food was fine, the entertainment was great, and the seats were roomy and comfortable. Overall, a superior experience to any U.S. airline I have ever flown. I would fly them again any time. Five stars."
Nevýhody: "On the return flight from Madrid, we ended up having to board the plane from the tarmac, which was interesting. I can remember decades ago when that was done, but it was a first for us. We checked our luggage, so it was no problem for us, but some passengers had to lug big carry-on suitcases up those staircases. I'm not sure what passengers with disabilities had to do to board. I don't think it was the airline's fault, but it was a little out-of-the ordinary."

Výhody: "On time, good food, good entertainment, friendly flight attendants!!!"
Nevýhody: "There was nothing I didn't like"

Nevýhody: "I do not like that I can't check onnline. They mention that because the reservation with Fianair, I only can do the cheking at the desk."

Výhody: "Quick flight and crew was nice."
Nevýhody: "Connecting flight still had security checked that almost made us late and the airline boarded fhe plane early since the flight was not full. Food was not served and entertainment was not available."

Výhody: "Good flight, good connection with other flight transit time"
Nevýhody: "The reservation number with American Airlines wasn't clearly indicated."