Nevýhody: "Friendlier crews"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Výhody: "The crew was pleasant"
Nevýhody: "Baggage checkin & flight boarding was slow & disorganized."
Nevýhody: "KLM crew exceed our expectations"
Nevýhody: "I congratulate the KLM crew!"
Výhody: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Nevýhody: "Pay attention to passengers."
Výhody: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Výhody: "Like the overall KLM experience"
Nevýhody: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Výhody: "Just the cabin crew being nice"
Nevýhody: "Punctuality KLM is always late"
Výhody: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Výhody: "very attentive crew"
Nevýhody: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Nevýhody: "The flight was cancelled and had to be rerouted on United Airlines."
Výhody: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Nevýhody: "My suitcase didn't come with the airline."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Výhody: "Friendly staff"
Nevýhody: "Leg room"
Výhody: "Crew was awesome"
Výhody: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nevýhody: "Boarding was chaotic and congested with not much information or order."
Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Good entertainment options. Nice flight attendants"
Nevýhody: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Výhody: "The leg room, was surprisingly roomy"
Nevýhody: "The food and that there was no entertainment."
Výhody: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Nevýhody: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Výhody: "Arrived Early!"
Nevýhody: "Left Late :-)"
Výhody: "Overall everything was ok."
Nevýhody: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Výhody: "Friendly staff, good service and on time departure/arrival."
Nevýhody: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Výhody: ".Very much on time with pleasant service."
Nevýhody: "Can nit find much fault fir a short run!"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Very friendly and helpful personnel."
Výhody: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nevýhody: "The food was okay, not that great."
Nevýhody: "Long stop over at Schiphol. Too Long!!!!"
Nevýhody: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Jet airways flight till mumbai"
Nevýhody: "Poor legspace in Klm flight till Amsterdam"
Nevýhody: "Terrible service in flight and customer service wise .. app functionality was below"
Nevýhody: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Výhody: "Easy airport business"
Výhody: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Nevýhody: "The seats in economy were a little too small for a 12 hour flight"
Nevýhody: "Only one queue for boarding. Flight late on arrival."
Výhody: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Nevýhody: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Nevýhody: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Výhody: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Výhody: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Nevýhody: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"
Nevýhody: "I had no idea that the flight you booked me on require extra 40 euro fees for check-in luggage. To add insult to injury, the Aegean flight required check-in at a Lufthansa counter which would not accept payment for the luggage fee. I had to wait in a long line of 30+ passengers at the Aegean counter"
Výhody: "Walked away from plane."
Nevýhody: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Nevýhody: "Aegean is an excellent airline one of the best"
Výhody: "The service was excellent. I felt I was flying in first class. Thank you."
Nevýhody: "I think the entertainment should include movies."
Výhody: "Crew was helpful and polite"
Nevýhody: "Apparently Aegean has stopped offering candy before take off. That's a pity as this was a nice (and presumably low cost) way of differentiating from other Star Alliance airlines. Food was mediocre and there was no in flight entertainment."
Výhody: "Seats weren’t as small as other airlines."
Nevýhody: "1 hour wait to check bags because of a flight delay I didn’t know about until I got into the airport and connected to WiFi."
Výhody: "Flight crew and personnel at check in were excellent and professional."
Výhody: "Efficient way the flight was boarded. Crew was pleasant overall a good flight"
Nevýhody: "I would like to suggest in your survey to have NA as a choice because there was no entertainment available on this short flight but I didn’t want to give it no stars as it would affect the overall rating. Thanks"
Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"
Nevýhody: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Nevýhody: "The food was all meat and I am a vegetarian"
Nevýhody: "Again the airport. Its not the airlines fault, but to have ONe set of toilets in a whole airport wing is unacceptable."
Výhody: "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."
Výhody: "This flight was great."
Výhody: "Nice aircraft , excellent crew"
Výhody: "Actually every thing were smoothly going"
Nevýhody: "The trip were As per flight schedule on ticket without further delay. I enjoy on Greece Athens little bit then I moved to Budapest."
Výhody: "Crew is very patient, and have a beautiful appearance. We arrived 1hr late, but an attendant was available to help us to the nxt gate. We only had 15mins."
Nevýhody: "Both connecting flights between Heraklion & Athens where late. This one being 1hr late! When we finally did board, it was a mess! Couldn't hear any instructions, the people for the nxt flight from that gate where all standing in the way. In Athens an attendant did his best to get us to the connecting flight. 15mins was all we had. My travel partner had problems walking & had to try to run to the nxt terminal. An awful experience, especially for her!"
Nevýhody: "The boarding,the flight attendants,the comfort,the entertainment and food"
Výhody: "The fact that you boarded and unboarded on two sides of plane, so quick!"
Výhody: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Výhody: "Everything was fine."
Nevýhody: "I liked everything"
Nevýhody: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Nevýhody: "Everything was bad delayed and unprofessional team."
Nevýhody: "Delay 1 hour and 20 minutes at departure"
Nevýhody: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Nevýhody: "No negatives"
Nevýhody: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."
Výhody: "Lots of leg room"
Nevýhody: "Slight delay, no tv"
Výhody: "The flight was ok, in time."
Nevýhody: "I wasn't expecting such a rude crew, Greek people were incredibly nice everywhere and this was the first time in a flight that I felt so disrespected. From check in being the only one questioned about visa and documents (we don't need visa) to being mistreated during flight. Really disappointed."
Nevýhody: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Nevýhody: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"
Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."
Nevýhody: "Apparently when booking a ticket with Aegan one check bag is not included unless indicated at the time of purchase. This was a surprise to me since during the purchase process this was not highlighted. Additionally the boarding process was VERY unorganized . No clear lines people just rushed to board even though specific numbers were annouced."
Výhody: "on such a short trip, you don't expect a snack and service. They did."
Nevýhody: "zero complaint here"
Výhody: "Flight was canceled and had to stay 3 more nights took boat to Athens. Missed work at home . It cost me over 1000.00 dollars. Reservation was never made by you. I will never use kayak again. Being a senior I became very stressed in a strange country"
Nevýhody: "I don't like kayak"
Výhody: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Výhody: "Served Snack during Red eye without any drink"
Výhody: "We had a technical problem after take off and our flight needed to return to Athens airport. The Captain assured all the pax this was not a safety related issue, and a fresh plane would be ready for us when we landed in Athens. After landing in Athens at a remote gate, we were bussed to the terminal, waited for no more than 10 minutes to another aircraft to make our journey to Paris. As we got on the bus to go to the new aircraft we were handed a letter with apologies for the disruption. In this letter we were offered a free flight anywhere within the Aegean Airlines network, valid for 12 months. I thought this was great customer recovery. The same technical and cabin crew took our new plane to Paris and we managed to make up a reasonable amount of time delay. This was an unforeseen situation handled very well. Well done Aegean."
Výhody: "Everything was very good"
Nevýhody: "No entertainment"
Nevýhody: "When I purchased the ticket the site stated one bag checked was includEd. But when we checked in we were told we had to pay an additional 35 euros per bag. We did not expect the additional expense."
Nevýhody: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
Výhody: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Výhody: "The crew members were so sweet."
Nevýhody: "Flight was late. I missed my connection."
Výhody: "uncomfortable seats"
Nevýhody: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Výhody: "The crew"
Nevýhody: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Výhody: "The crew was great."
Nevýhody: "My seat would not recline at all"
Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"
Nevýhody: "Overhead space on plane was very limited."
Výhody: "I like the food and servise"
Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Nevýhody: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"
Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Nevýhody: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Výhody: "Almost every thing was very good"
Nevýhody: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Nevýhody: "I had a weelchair and nobody assist me in Viene in Austria And I lost"
Výhody: "Flight attendants were friendly, courteous and helpful"
Nevýhody: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."
Výhody: "Everything was good"
Nevýhody: "Red uniforms are ok but red tights awful"
Výhody: "Love the A 380-800"
Nevýhody: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."
Výhody: "Smooth ride, good breakfast and charming flight attendant."
Výhody: "Not a long run."
Nevýhody: "Seats too too tight. Uncomfortably tight."
Výhody: "I had double seat all to myself so that was nice."
Nevýhody: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"
Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Výhody: "On time boarding in Vienna and lending in Chicago."
Nevýhody: "Not enough food for a long flight (only one poor meal was served during the entire flight)."
Výhody: "The plane was comfortable and clean. Internet was offered"
Nevýhody: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Nevýhody: "Flight delayed"
Nevýhody: "Long transit more than 12H without free accommodation nor meals"
Výhody: "I like the food , service and clean airplane."
Výhody: "Short flight."
Nevýhody: "Seat comfort was meh."
Výhody: "Efficient crew, good meals,on time arrival."
Nevýhody: "Took a while to board and could use more updated films-minor details."
Nevýhody: "Nothing to dislike"
Výhody: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Nevýhody: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"
Výhody: "The aircraft was very clean. Very friendly crew."
Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Výhody: "Was on partner airline Austrian Air. Very good service."
Nevýhody: "At Vienna gate G31 it was difficult to hear announcements."
Nevýhody: "seats too cramped"
Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Výhody: "Great grew, great flight. Thank you!"
Nevýhody: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"
Výhody: "Right on schedule!!"
Výhody: "The female attendants were nice."
Nevýhody: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Výhody: "Boarding was efficient and quick"
Nevýhody: "Seats were uncomfortable."
Výhody: "Staff are pleasant and competent."
Nevýhody: "Boarding process was incredibly slow, which delayed our flight."
Výhody: "It was such a short flight, no comment for this leg."
Nevýhody: "No organized boarding system, the entire plane was told to get in line at the gate with the exception of business/first class and elderly or people traveling with children."
Výhody: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Nevýhody: "They could not issue boarding pass for the all the segments of the travel. The agent had to talk to someone in order to even issue the boarding pass and even though the bags were checked in all the way to Pittsburgh boarding passes were not issued. I cannot blame the agent because Luftansa had issued the ticket for this Austrian Airline flight."
Výhody: "Salzburg airport connection first leg flight"
Never took off on time. Always delays flying with Lufthansa. Seems like the planes are getting more and more uncomfortable as well. No room to even stretch out your legs. Pathetic. More likely will book next flight with someone else.
The food is horrible. Even in business class
Food was the most mediocre I have experienced on a transatlantic flight. Crew and staff were superb. Comfort was OK. For the first time ever, my luggage was misplaced between Lufthansa change of flight number and a replacement United flight.
Steward curtesy.Choice of food was only (pasta w/little bit red sauce.
Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "Food was good but it would be great if we can select more options online before boarding the flight. Beverages were served without ice and you have to ask for ice cubes every time"
Nevýhody: "AC in flight from Seattle to Delhi was at high temperature so we didn’t use any blankets or were not comfortable enough to sleep"
Výhody: "Great service as always"
Nevýhody: "Took off late."
Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "The crew was spectacular. They had 20 crew members."
Nevýhody: "Our luggage did not arrive at our final destination of Madrid. It was awful. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Crew was friendly. Received very filling meals. Free movies available for watching."
Nevýhody: "We sat on the runway for over an hour with no explanation as to what was happening. At least overall, we only arrived half an hour late."
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"
Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Výhody: "The flight was very good."
Výhody: "Clean, good pilots and quick"
Nevýhody: "Food was bad"
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Enough space for a long flight, excellent breakfast"
Výhody: "The crew and the flight from Bucharest to Istanbul"
Nevýhody: "The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy"
Výhody: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
Nevýhody: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."
Výhody: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Nevýhody: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"
Výhody: "It was nice"
Nevýhody: "more movies to be purposed ))"
Nevýhody: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Nevýhody: "The departure could have been on time"
Nevýhody: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
Výhody: "Free WIFI, entertainment is good"
Výhody: "as if we were at the beginning of aviation"
Nevýhody: "Everything was perfect!"
Výhody: "Not much"
Nevýhody: "The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great."
Výhody: "The whole process was very enjoyable in the flight was really nice I loved it"
Nevýhody: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"
Výhody: "Boarding too early and then sitting on the plane."
Výhody: "the plane landed on time"
Nevýhody: "luggage came late"
Nevýhody: "Not enougth time after checkin"
Nevýhody: "The flight was 1 hour late to depart"
Nevýhody: "Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?"
Nevýhody: "1h and 30 minutes late"
Výhody: "Boarding was good, flight and landing"
Nevýhody: "Had to go through security check in Istanbul"
Výhody: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
Nevýhody: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."
Nevýhody: "Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated."
Výhody: "Check in , flight info at airport great !"
Nevýhody: "No choice for food."
Výhody: "Received a banana with my meal"
Nevýhody: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Výhody: "Quick and easy to board."
Nevýhody: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
Výhody: "Good communication with crew..."
Výhody: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."
Nevýhody: "They only serve pork meat that was not good"
Výhody: "FOOD and the crew"
Nevýhody: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Nevýhody: "40 minuets delay Bad food No intertatment"
Výhody: "Easy, for what it was."
Nevýhody: "Plane interior was in poor shape"
Výhody: "Very good service"
Výhody: "Small slow turbo prop plane substituted for plane stated on original booking. Airline also changed schedule which was a little inconvenient."
Nevýhody: "O)n boarding we stored carry on bags at the plane to be collected before taking the BUS to the terminal. The problem was that the crew could not get the door on the p;lane open to give us back our luggage on landing. It took them at least 15 minutes to open the door."
Výhody: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Výhody: "Quick boarding, Cordial crew. We got from here to there efficiently."
Nevýhody: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
Výhody: "Staff were cordial and efficient. Boarding was efficient and smooth."
Nevýhody: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
Výhody: "Nice crew, roomy seats"
Nevýhody: "Boarding the plane with a bus was a waste of time and exposure to fumes."
Výhody: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Nevýhody: "They should abolish passport control. Ridiculous!"
Výhody: "The flight was on time and got us where we needed to go."
Nevýhody: "My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently."
Nevýhody: "Food will be good in future stuff i want them to be smile more confortable flght"
Výhody: "safety fly"
Nevýhody: "seats were too small, food looks not well"
Nevýhody: "My baggage was left in Paris and flown with the next flight"
Nevýhody: "There was no entertainment, but that was O.K."
Výhody: "Look, most of these categories for judgment are irrelevant. Good stewardesses. A real sandwich. Left on time."
Výhody: "Check in was very efficient. The flight was on time. All the announcements were given in English and were very understandable. We were served a beverage and lunch!"
Nevýhody: "Not a lot of leg room which is typical of most flights these days."
Výhody: "Crew was great and food was good and plentiful despite being only a quick flight"
Výhody: "Service and punctuality were spot on. No in-flight entertainment for our short flight from Timisoara to Bucharest, so bring a book or e-book. A good sandwich was provided, though. Just found a fare with Tarom and Air France that is half the cost of the other airlines. I would definitely take advantage of this if I were headed overseas again."
Výhody: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
Nevýhody: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
Nevýhody: "The plane was late and no explanation given more excuses. Boarding gate changed at the last minute"
Výhody: "Very professional staff. Reliable and trustworthy pilots. My preferred way to travel from Bucharest to Cluj-Napoca."