Najděte levné letenky Frankfurt nad Mohanem

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."

Nevýhody: "Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays."

Výhody: "Crew was amazing"

Nevýhody: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Výhody: "The flight was smooth and on time. The flight crew did everything alright."
Nevýhody: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Nevýhody: "Having no entertainment in the flight"

Výhody: "The BUD-ZRH flight was on Swissair aircraft, not on Edelweiss or another low cost feeder airline. Over the years, I have flown both options, and while Edelweiss is a fine carrier, Swissair flights are still a cut above. Contributing to the positive experience was the friendly agent at check-in at BUD."

Výhody: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Nevýhody: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Výhody: "Good crew."
Nevýhody: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Výhody: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Nevýhody: "Comfortability , mediocre service."

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Nevýhody: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."

Výhody: "Great service & lots of room to sleep"

Výhody: "Arrived safe"
Nevýhody: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "Flight was exactly on time as described. Crew was friendly"

Nevýhody: "My tv screen wasn’t working."

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Good staff, good boarding, good announcements"
Nevýhody: "The chairs are so small!"

Výhody: "Pretty much on time even with snow conditions!"
Nevýhody: "Coffee was pretty much cold."

Výhody: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Nevýhody: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Výhody: "Excellent, super-friendly crew, excellent meal"

Výhody: "Chocolate"
Nevýhody: "Staff not very friendly. Very small seat. Worn out plane."

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Nevýhody: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "good food, excellent entertainment selection"
Nevýhody: "late boarding, late take off, missed my connection"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Nevýhody: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Nevýhody: "gate number on ticket was different from where plane left from. Almost missed my flight."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Nevýhody: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "Friendly staff"
Nevýhody: "This aircraft should be retired long time ago"

Výhody: "The attendants were cordial"

Nevýhody: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Výhody: "The Crew was wonderful."

Výhody: "The food was great, the seats were thin and we had a lot of room and the staff was super!"
Nevýhody: "Nothing, we would have stayed in this airplane longer...."

Výhody: "the captain was great"
Nevýhody: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Výhody: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Nevýhody: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."

Výhody: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Nevýhody: "Very bad service, staff was not polite or helpful"

Výhody: "Customer service by the crew"
Nevýhody: "Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad...."

Výhody: "Very friendly and helpful"
Nevýhody: "Boarding could be better organized"

Výhody: "The food was good and was served with professionalism.It was an excellent service no doubt."

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Výhody: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Nevýhody: "3 out of our 4 flights had some sort of delay."

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Výhody: "Nothing!"

Výhody: "Cabin staff were cheerful and helpfully"
Nevýhody: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"

Výhody: "Absolutely amazing service"
Nevýhody: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Výhody: "Service"
Nevýhody: "Delay for both leg trip."

Výhody: "Respect and politeness of the staff"
Nevýhody: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Nevýhody: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Výhody: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Výhody: "The flight was on time, perfectly organized, excellent flight attendants and efficient service"
Nevýhody: "There were no negatives (and rarely are with Lufthansa)"

Nevýhody: "Food was not edible. Everything else was good."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "747-8"

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Nevýhody: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "Professional crew. Good simple check in."
Nevýhody: "Nothing."

Výhody: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nevýhody: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Výhody: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Nevýhody: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Výhody: "Pleasant flight"
Nevýhody: "We were delayed & missed our connection"

Výhody: "Overall KLM experience is good"
Nevýhody: "Food quality was mediocre for a business class flight."

Výhody: "yes"
Nevýhody: "not really"

Nevýhody: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Friendly hostesses"
Nevýhody: "Flight was delayed 3 hours"

Výhody: "Overall booking and airport was ok. Food was also actually quite good."
Nevýhody: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Výhody: "Shirt flight but well catered, boarding was efficient and quick."
Nevýhody: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Výhody: "Great service"

Výhody: "The flight was perfect! Great food,movies and I even got to sleep !"
Nevýhody: "All was well!"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Nice crew; clean plane; decent dinner"
Nevýhody: "No entertainment system; insufficient knee space"

Výhody: "The crew were hardworking, responsive, conscientious and friendly"
Nevýhody: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Výhody: "Great service"

Výhody: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Výhody: "Flight crew was fine. Food was good."
Nevýhody: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Výhody: "Good information and helpfil boarding."
Nevýhody: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Výhody: "Seats were comfortable"
Nevýhody: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Nevýhody: "Crowded seating, wake-up for breakfast service two hours before arrival"

Výhody: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nevýhody: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Výhody: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nevýhody: "The amount of extras you have to click no to while checking in online."

Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"

Nevýhody: "Dutch sub titels would be nice."

Výhody: "Good efficient flight crew friendly and helpful"

Výhody: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Výhody: "quick and relaxed"

Výhody: "newer plane, good staff"
Nevýhody: "need better and more food options, more often"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Nothing"
Nevýhody: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Výhody: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nevýhody: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Výhody: "They were awesome."

Výhody: "Easy airport business"

Výhody: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Nevýhody: "Nothing. This is filler text to meet min characters."

Výhody: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Nevýhody: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Výhody: "Staff, service"
Nevýhody: "Nothing"

Výhody: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Nevýhody: "Food was not very good Tasteless and rubbery"

Výhody: "The flight crew were kind, polite, and attentive."
Nevýhody: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Výhody: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Nevýhody: "They didn't give any napkins out with the food which was weird."

Výhody: "--"
Nevýhody: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Nevýhody: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Výhody: "Crew was very professional. USB port to charge your phone or tablet. Nice selection of music from many different eras."
Nevýhody: "No maps on the screen in front of me. Not the best selection of comedy TV shows. No veggie option for Vegans."

Nevýhody: "The airplane is to small inside, very limited space."

Výhody: "Plane was newer and the cabin crew were courteous."
Nevýhody: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Výhody: "Delayed without explanation"

Výhody: "That we landed safely"
Nevýhody: "Flying with other company"

Výhody: "The flight was relatively short, so that was nice."
Nevýhody: "It left a lot to be desired for a Business Class fare."

Výhody: "Nothing to like in this Lufthansa flight."
Nevýhody: "Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Nevýhody: "Soft drinks should be free of charge"

Výhody: "We had to line up in a very long que when arriving from Zagreb. It took too long."
Nevýhody: "The crew was very nice"

Výhody: "The crew was friendly but it was obvious they were poorly trained."
Nevýhody: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."

Výhody: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Nevýhody: "N/A"

Výhody: "Direct flight"
Nevýhody: "Long flight."

Výhody: "Overall it was a good flight"
Nevýhody: "small plane, tight seats, noisy."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "I liked the plane, smooth landing."
Nevýhody: "They lost my daughter’s luggage!Not good since we will only be in Krakow for 4 days!"

Výhody: "Absolutely nothing"
Nevýhody: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."

Nevýhody: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Nice crew and comfortable seat"
Nevýhody: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Nevýhody: "The flight was late, almost 45 minutes"

Výhody: "Flight on time... arrived on time.... food was great...."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Professional crew."
Nevýhody: "Late boarding, aircraft was full and the seats had very narrow width making the trip very uncomfortable for the passengers. Food was only served for extra payment (I didn't buy budget airline ticket at least the price didn't reflect that!). Parking in Frankfurt far away from the terminal, the busses were waiting long till start fully packed with people very frustrating."

Výhody: "We didn't even really fly this route. Had to go to Hamburg then Frankfurt."
Nevýhody: "Our flight was cancelled. Employees lied to us about other flight information. Other passengers received food and water as a small compensation and we received nothing, even though our same flight was cancelled. They had to rebook us twice due to their mistake and no one even apologized. Barely made any effort into helping us from their own mistake."

Výhody: "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Nevýhody: "No entertainment at all"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Nevýhody: "It was connected flight and was delayed had to run through the entire airport with no chance to buy a butltle of water. I'm over 60 years old and this was horrible. The flight and crew were excellent."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "Appreciate the heads up on flight changes"

Výhody: "There was an incident with a passenger. He had an emergency and the plane went back to Berlin and got him an ambulance. From my point of view, if it wasn't for the Doctor (passenger) on board, he wouldn't have made it. It could've been anybody, even me or my friend traveling with me so, Great job! Congratulations to the Pilot and all the crew!"
Nevýhody: "WE tried to Check in online and it gave us a bit of trouble. I think it was because of the connecting flight, it kept checking us in to the second flight but not the first one."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "very good service"

Nevýhody: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."

Výhody: "The service crew in the plane were cordial and professional."
Nevýhody: "The ground staff and customer service staff made mistakes with our infant's name and twice her ticket got canceled. Instead of saying that they will just fix it they blamed us and were very rude to us when they had to fix their mistake. I suggest that you train your staff in customer service or you will continue to lose good customers"

Nevýhody: "40 min. Delay"

Výhody: "Poland!"
Nevýhody: "Not much."

Výhody: "Pleasant personal, great service!"

Výhody: "The flight was great, good leg room, comfortable seats, pleasant crew"
Nevýhody: "all good"

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Nevýhody: "no Wi-Fi..."

Nevýhody: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"

Výhody: "nice plane"
Nevýhody: "entertainment system did not work properly,food was worse than fast food,cabin crew was average at best."

Výhody: "Thought the food was airplane-great and the cabin was super clean. The windows had a nice blue-polarized dimming feature."
Nevýhody: "Entertainment was mediocre. Onboard announcements seemed overly frequent and used maybe twice as many words as needed — multiply that by each announcement repeated in two to three languages, and it made for a tedious process compared with other international flights/airlines. Fewer free snacks on offer compared with other international flights/airlines as well."

Výhody: "Prince polo"
Nevýhody: "No tea or coffee"

Výhody: "The crew was very friendly, the pilot gave us some interesting information en route."

Nevýhody: "Entertainment online"

Nevýhody: "Entertainment online"

Nevýhody: "We paid for our bags on booking and then paid for them on both flights again."

Nevýhody: "Flight not being late"

Výhody: "cheap"
Nevýhody: "more cheap, hahaha"

Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."

Výhody: "Nothing"
Nevýhody: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"

Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Výhody: "Really disappointed"

Výhody: "I booked and pey 83.5 € and when I want to get a boarding Rayan air get 55€ agin!!!!!! What has happened there?!"

Výhody: "price"
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."

Nevýhody: "The gate staff did not make it clear where and when passengers with Priority seating should stand in line."

Výhody: "Fly on time"

Výhody: "None"
Nevýhody: "Boarding improvement Delay flight both ways one hour l missed reservations of car as will hotel this costs me money"

Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "nothing"

Výhody: "Comfortable seats and good communication at the airoplane"
Nevýhody: "Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour"

Výhody: "We made it."
Nevýhody: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."

Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"

Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."

Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"

Výhody: "Nothing."
Nevýhody: "Travelling on such a lousy airline."

Výhody: "Nothing"
Nevýhody: "Everything"

Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."

Nevýhody: "Baggage policy, no room between sits, the fact that you have to pay for everything on board including water, flight attendants have been transformed into salespersons, delay of flight for 30 minutes due to technical last minute checking."

Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."

Nevýhody: "two roads with Ryanair, each time delay of about one hour"

Výhody: "Flight was fine"
Nevýhody: "I had trouble connecting to the WiFi at my hostel and online check in closes 2 hours before the flight, so I just decided to check in at the airport. Well, I learned that doing this results in a €50 charge per ticket zapping preshious funds for the rest of my travels."

Nevýhody: "Poor comfort Poor customer service and high fares Hike price on website if you search same seat second time though plane had 25% empty seats"

Výhody: "It got me to Frankfurt, that’s it!"
Nevýhody: "This flight was over one hour delayed, waiting in line to board with no information, after landing we took a long tour of the Frankfurt airport, meaning between landing and getting out of the plane was about 1 hour again and when I picked up my suitcase it was all broken! So not a good experience at all!"

Nevýhody: "They charged me 50 € because I was unable to check in online"

Výhody: "it wasnt that turbulent and great staff"

Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."

Nevýhody: "Plane was an hour and a half late showing up and taking off."

Výhody: "I don’t need anything fancy for a short flight. Low cost, safe travel is the primary goal, and that’s what we got. The ratings chart doesn’t allow you to choose N/A but there was no food or entertainment for me to rate anything, and for such a short flight, it wasn’t needed anyway."
Nevýhody: "Baggage fees are too high. €40 for one bag, each way? Too much. €20 each way is more reasonable, in my opinion, especially when standard international carry-on bags are not allowed. So for one bag for a family of four, we had to pay €80 and still had to buy a carry-on bag that was small enough to be allowed, other than taking the kids’ school backpacks. Please reduce the cost of luggage if you need to maintain the much smaller carry-on bag size. Also, passengers should be directed to keep their carry-on above their own seat, and not fill the front overhead compartments if their seats are in the back. It causes a lot of confusion at time of boarding and de-planing. Some elderly travelers were unable to manage their luggage, let alone go against traffic in the aisle to find overhead space in the back when they likely paid more to have their seata in the front. Not fair at all to pay more for front seats but not have the benefits of those seats. Also, I used the online chat tool before the flight to understand the baggage fees. The representative on the chat was particularly rude. Not good customer service. I figured out what I need to know so that’s the most important thing, but there was no reason for his nastiness."

Nevýhody: "Terrible customer service."

Výhody: "Easy boarding, cheap, quick and comfortable"
Nevýhody: "paying extra for 20 kg luggage"

Výhody: "It was very punctual and the flight were very smooth."
Nevýhody: "The seats don't recline and you have to pay for everything (even printing of boarding passes)."

Výhody: "The price of the ryanair flights are great, and will probably be the reason I continue to use them"
Nevýhody: "I am not bothered that there was no in flight entertainment, or that everything cost extra, a lot extra, like drinks (2.5Euros for a can of cola). It’s what you’d expect from a trip that only cost £14.99 each way... But, the things that don’t cost anything, the things you’d expect from any big brand weren’t there at all. Zero communication from staff about why the fliight was delayed (until we landed at Frankfurt) Zero personality from the staff. They looked unhappy, or overworked, or bored... Lufthansa, British Airways, AA, etc... all happy staff. Staff weren’t even communicating verbally... they mimed a lot of stuff... The safety breif was disorganised and they had to repeat it as the pilot interrupted... and the pilots announcements were very unclear, due to a lack of pronunciation of the words he was saying. If I was to offer a suggestion as to how this could be fixed, Inwould suggest that it has something to do with poor recruiting, low staff morale, or something similar"

Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."

Nevýhody: "The sits"

Výhody: "Nothing"
Nevýhody: "Had to give up my hand luggage, card machine on plane did not work on my card, even though the keypad said pinok amd transaction authorised their iPhone saying it did not. By law I should have been given a declined receipt from the card machine, that is consumer law"

Výhody: "None"
Nevýhody: "No food no watet"

Výhody: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Nevýhody: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"

Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."

Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Výhody: "Early arrival."

Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"

Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."