Nevýhody: "Need food upgrade !!!! Paying for food and not available or sold out is big No No!!!"
Výhody: "great new aircrafts"
Výhody: "Very clean. Crew was friendly. Punctual. Efficient."
Nevýhody: "Entertainment selection could be better."
Výhody: "The staff on the airplane was excellent, very friendly and accommodating."
Nevýhody: "all the boarding and ticket agents were less then helpful and made me check a bag that has always fit on international flights. $100 later and no explanation as to why I had to check it. Gate agents were rude and couldn't answer basic questions."
Výhody: "crew was nice. large double decker plane so it was nice"
Nevýhody: "flight delayed for 4 hours."
Výhody: "Not much."
Nevýhody: "Everything. Ridiculously low baggage limit, so they can slam you with extra charges. Then they charge you for food and drink, even in premium economy. Most employees we encountered were unhelpful and indifferent if not outright rude."
Nevýhody: "Trying to get info about the flight in advance was difficult and confusing."
Výhody: "The crew was great, and the 787 is a great plane."
Nevýhody: "Main problem was waiting nearly an hour on the tarmac after landing before reaching our gate."
Výhody: "Great aircraft Boeing 787 Dreamliner! Rome to LAX at 40,000 feet for 12 hours. Smooth flight."
Nevýhody: "Bring your own FOOD and WATER/SODA. Also if you are a big person, the bulkhead seats and seats on the exit rows are narrower than other coach seats due to the folding video screen between seats. If you are a small spindly person, no problem but if you are a big person, the seats are uncomfortable."
Výhody: "We landed in time."
Nevýhody: "my group started boarding only minutes before scheduled departure time. Norwegian charges for everything including use of blankets and headphones and every drink, even water. This seemed extreme in an international flight that was 12 hours long."
Výhody: "longest wait time, so many crowds, so much chaos"
Nevýhody: "Delayed 4 hrs Inflight entertainment down for 9hr flight Have to buy water!"
Výhody: "good space, especially with 3 seats to myself;)"
Nevýhody: "-my monitor/screen did not work (many others too) until they rebooted the whole system after at least 45 minutes into the flight -no food, no snack, no drink"
Výhody: "Courteous staff"
Nevýhody: "Flight delayed"
Výhody: "The service and the Dreamliner"
Nevýhody: "Limited entertainment, poor food"
Nevýhody: "The Fort Lauderdale Terminal process may be one of the worst in the country. A bus takes passengers to a different terminal and customs is both confusing and poorly signed for connections."
Výhody: "Friendly crew Comfortable clean planes"
Nevýhody: "Departure delay JfK Luggage at Amsterdam took way too long"
Výhody: "A couple of crew members were especially helpful. Overall everything was great"
Nevýhody: "The Soggy hot sandwich. No decent dinner selection. The high prices of food and drink"
Výhody: "The movies helped distract me from how cold, parched and starving I was."
Nevýhody: "LAX to Barcelona with no complimentary water or snacks?? So bad for your health. This level of horrible bare bones service goes beyond inconvenient and is simply bad for your health."
Výhody: "We had a 4 hour delay due to mechanical difficulties with our first plane. I get it, it happens. But the delay was not communicated for a while, even though the departure board was showing it. When it was announced, no one from Norwegian was there, just airport personnel and they did what they could. Once the plane did arrive it took forever for them to allow us to board. In the air the flight was fine. Cramped seating for sure, but that is to be expected. The in-flight movies were slim picking, especially for a 8 hour flight, and the food was ok for what it was. Overall, not an enjoyable experience but that was you get with discount flights."
Výhody: "Flight crew were super nice and accommodating, movie choices were excellent, food we ordered on board was pretty tasty (but surprisingly tiny portions)."
Nevýhody: "The staff at the gate at Charles de Gaulle were bonkers, so incompetent that they looked like a Saturday Night Live skit, creating chaos while the boarding passengers tried to act like grown ups and keep their cool. They called over 50 passengers up to the desk by name, gave us no reason, and we milled about in confusion. A passenger in a wheelchair who clearly needed someone to push him was told repeatedly to wait while they did NOT call for help, until someone threw a small fit on his behalf... Then they loaded all the wheelchair and pre-boarding passengers dead last. Passenger lists and boarding pass stubs were repeatedly dropped on the floor, passenger confidentiality was disregarded, and the desk staff alternated btwn arguing openly among themselves and not communicating with eachother at all. Totally unprofessional."
Výhody: "Terrible both ways, there and back it was bad."
Nevýhody: "No good"
Nevýhody: "Other passengers keeping their lights on the duration of the flight. This international flight left at 11:30pm and it would have been helpful to beat the jet lag by being able to sleep."
Výhody: "Worst ever. Never recommend to anyone."
Výhody: "Superb jets."
Nevýhody: "Norwegian doesn't provide food or drinks and it wasn't clear at the time of purchasing a ticket. Norwegian airlines call center customer service rep wasn't able to provide a price of 1st checked-in bag and refered to the entity that sold a ticket."
Výhody: "comfortable and overall good"
Nevýhody: "my luggage didn't come and had to wait until the next evening"
Výhody: "Norwegian offers great prices and is pretty transparent regarding their extra fees"
Nevýhody: "I didn't like the check in process from CPH to LAS. It could have been better organized"
Výhody: "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Nevýhody: "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."
Výhody: "If anything, the leg from Oslo to JFK was worse than Bangkok to Oslo! Hard to believe, but true."
Nevýhody: "Gate waiting area was cleared - no idea why. As a wheelchair passenger, I was simply stuck for over an hour with no clue what was going on, no way to get to restroom or anything else. Flight delayed over 2 hours & worried about my connection at JFK. GROSS INCOMPETENCE. GROSSLY UNCOMOPETITIVE ON PRICE OR SERVICE OR AMENITIES WITH OTHER AIRLINES. I'm beyond disgusted with these clowns."
Nevýhody: "I flew from Milano and transferred in Oslo. We had 1,5 hrs of lay over which should be sufficient to transfer baggage to the NY flight however, my bag didn’t make it to NY. The staff at JFK couldn’t tell me where the bag is, I am still waiting to hear from them."
Výhody: "Seats were comfortable"
Nevýhody: "Staff were not friendly. I specifically heard one attendant who had swapped out a meal for a passenger say out loud "she didn't like her vegan meal so she wanted another one" in front of the passenger. I found that rude and accusing. I know I did not pay for food and I expected that. However, I think that's a bit austere for a 10 hour flight. Not even water offered for non-paying passengers. I don't know how you expect people to be healthy and ok on such a long flight without water.. Will not be flying Norwegian again."
Výhody: "The window technology"
Nevýhody: "Not enough free water available"
Nevýhody: "Not a very large entertainment selection and food didn't look too appetizing, but nothing out of the ordinary for an airline."
Nevýhody: "Check in took forever. You had to first weigh your bag and we’re charged for 1Kilo over 65.00. You had to stand in lines that took longer than they should’ve been. First to check in bag and then another one to pay."
Výhody: "Entertainment was good, nice planes."
Nevýhody: "Not knowing about no food provided but had to buy and book meals 72 hours in advance, which I couldn't do, as it was last minute. No blankets or pillows were provided - had to buy a blanket. No headsets were available, which also had to be purchased, but received text notification to bring my own."
Výhody: "There was enough footroom that I could straighten my legs in coach. Most comfotable overseas flight I have ever had. Great selection of movies."
Nevýhody: "LAX going through rennovations. Had to take the bus to the airplane. They tried to cram too many people on one bus and had to offload some because they couldnt shut the doors. No free plain water offered on the flight. Had to buy all beverages."
Výhody: "Flight was on time."
Nevýhody: "I didn’t realize the airline charges for EVERYTHING! Flight staff was not friendly. We were rarely acknowledged or asked if we needed anything. I will be looking at traveling with other airlines, ones that at least don’t charge me $60 for one bag."
Nevýhody: "They don't give you ANYTHING onboard. Literally NOTHING but a glass of water. You pay for everything. Horrible!!"
Nevýhody: "6 hour delay and the worst customer service"
Výhody: "Its more like an upgraded premium. There is lots of space. Decent value for money."
Nevýhody: "Seat does not recline enough to get a good sleep. Food just OK. Entertainment choice very limited. Mainly old movies that have not changed in the past three months."
Výhody: "The free entertainment"
Nevýhody: "The crew had no authority in the cabin. There were two drunk men loudly laughing, talking, and cursing for the last 3 hours of our flight and the crew never did anything to quiet them down. Also the crew members were the least friendly flight crew I have ever encountered in my travels"
Výhody: "The fresh air...... the roomy storage"
Nevýhody: "It was way too cold on the plain ride...... Couldn't sleep Stewards seemed overworked ....."
Nevýhody: "We had to wait for over an hour to get our bags"
Výhody: "787 dreamliner was ok"
Nevýhody: "$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free...."
Výhody: "Seat spacing very good for the economy class on the 787. Boarding is organized and efficient. No size limit on check in baggage."
Nevýhody: "Ear phone not provided. Only 20 Kilo on check in baggage."
Výhody: "USB connector, entertainment and excellent service"
Výhody: "Very efficient crew, food was great, had wine with my meal at no extra cost! I like The aircraft configuration with the seats, it makes it easier to board the plane."
Nevýhody: "Games could be expanded, missed soduko."
Výhody: "Comfortable seats, entertainment, accomadations and that cool tinted window. Got more than what I paid for. Will be flying with them again."
Výhody: "I have never heard of this airline and was pleasantly surprised at their professional and kind service. Hope I can travel with them again."
Nevýhody: "As above and I was pleasantly surprised also by the cartoons on the drop down screens that were good for all ages."
People are not wearing masks and crew don’t care
Flight was on time. But it is often with Ryanair the loud communication about offers woke me up twice. On such early fight when passengers usually want to take some rest the loud information about current offers is not very welcomed.
Everything was smooth and fine.
Nevýhody: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "Got us from a to b."
Nevýhody: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Nevýhody: "We were delayed by an hour. There was no where to sit and there was no information about what was happening. Onboarding was chaotic. The luggage masters where not by the plane when passengers where ready to board so people just went up without handing in their luggage."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Nevýhody: "Flight was delayed, very uncomfortable seat, excessive waiting time even after landing, cabin crew weren’t welcoming"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Nevýhody: "Everything about Ryanair"
Výhody: "Cheap prices"
Výhody: "The flight was easy; no issues."
Nevýhody: "No USB charging ports on the airplane."
Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Nevýhody: "They didnt took care for me reach my destination. Even After they they new that was ryanair mistake."
Nevýhody: "Plane was dirty, boarding didn't have a good organisation, crew wasn't friendly."
Výhody: "Awesome crews Didn't have food so don't know about it."
Nevýhody: "It was a 6am flight on Monday morning and the crew did not stop using the speaker for stupid and things. Trying to sell all type of good and perfumes. Please a bit of respect for passengers, Its very intrusive."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "Nice easy flight. Staff were up and down with food and drinks."
Výhody: "Seats were more spacious then expected."
Nevýhody: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"
Výhody: "For the price of this ticket the service was really good there are improvements but for the price of the ticket I can't complain at anything"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"