Nevýhody: "Crew miss my drink"
Výhody: "Cabin crew was amazing!"
Nevýhody: "Food was mediocre and we've had better on Singapore Airlines before."
Výhody: "Crew was amazing"
Nevýhody: "I recomended yo my friend"
Výhody: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Nevýhody: "For a premium economy service, it was really good."
Nevýhody: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Výhody: "Superb service."
Nevýhody: "Meals were average for airlines"
Výhody: "Great seats and efficient service all round."
Výhody: "Excellent service"
Nevýhody: "More tasty snacks throughout the flight"
Výhody: "Cabin crew knew how to work."
Nevýhody: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Výhody: "Generally good Flight was operated by Silk Air"
Nevýhody: "Entertainment score is not meaningful because of the short flight time."
Výhody: "Service was great on both sectors"
Nevýhody: "Premium economy seat is still not comfortable enough in comparison with economy."
Výhody: "I like everything crew, etc"
Nevýhody: "Nothing reallly"
Výhody: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nevýhody: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Nevýhody: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
Výhody: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Výhody: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Nevýhody: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Výhody: "The flight attendants were nice, attentive and joyful!"
Nevýhody: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Výhody: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Nevýhody: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Výhody: "Flight crew, food, boarding and entertainment great."
Nevýhody: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Výhody: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Nevýhody: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Výhody: "Everyone was very attentive and nice. The leg room is decent ."
Nevýhody: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Výhody: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Nevýhody: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Výhody: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Nevýhody: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
Nevýhody: "Food wasn't the greatest but it was adequate considering shirt trip"
Výhody: "crews were helpful"
Nevýhody: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Výhody: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Nevýhody: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Výhody: "I like the services from Singapore Airlines."
Nevýhody: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Nevýhody: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Výhody: "Service was great."
Nevýhody: "Bit on the cold side."
Výhody: "smooth service with refreshments"
Nevýhody: "No working seat audio"
Výhody: "Friendly crew, efficient boarding"
Nevýhody: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Výhody: "Friendly, attentive crew. Clean plane."
Nevýhody: "Cramp set space. Lack of movie choices, not all had closed caption."
Výhody: "the crews were very polite and very helpful"
Výhody: "Not much turbulence"
Výhody: "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
Nevýhody: "There was nothing that I didn't like."
Výhody: "Safety, Friendlyness, Seats, Entertainment"
Výhody: "We did not die in a hellacious ball of flame Aviation incident!"
Nevýhody: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
Výhody: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Nevýhody: "I didn't care much for the meals, but my husband loved them."
Výhody: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Nevýhody: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Výhody: "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Nevýhody: "That I could not afford to travel first class! which must have been marvellous when economy so good."
Nevýhody: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
Výhody: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Nevýhody: "Beware of babies on board."
I will never change airline company the best
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Seats were very uncomfortable"
Nevýhody: "too expensive for flights"
Výhody: "The food"
Nevýhody: "My seat wasn't working properly and wasn't comfortable."
Nevýhody: "Food was late and terrible seating arrangements were horrible they placed my infant in a different section don’t recommend it if you are old or traveling with family"
Výhody: "On time"
Nevýhody: "Seats are not very comfortable. Narrow and hard."
Nevýhody: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Výhody: "Food, service, movie selection, wine selection, seats in business class."
Nevýhody: "Unimpressive selection of scotch when compared to competitors."
Nevýhody: "My seat."
Výhody: "Service, professionalism"
Nevýhody: "Food is good but very bland."
Nevýhody: "Narrow space between seats"
Výhody: "Love the food, service and movies."
Nevýhody: "Seat adjustments on both our seats in Business Class were not working!!"
Výhody: "Food and entertainment was great"
Výhody: "The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable."
Nevýhody: "The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR."
Nevýhody: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"
Výhody: "Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth."
Nevýhody: "The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat."
Výhody: "The flight crew was great. The ride was smooth"
Nevýhody: "The food was ok....Not an option for vegetarian"
Výhody: "The food and boarding went fine."
Nevýhody: "There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "The crew was good and courteous. The food was pretty good.great entertainment options."
Nevýhody: "Could not access the wifi."
Výhody: "Movie selection was great"
Nevýhody: "The seats were stained and especially very tight on legroom."
Výhody: "Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good."
Nevýhody: "Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane."
Nevýhody: "The food was rubbish. I ordered Hindu veg meal. The food was just plain and there was no glavors at all."
Nevýhody: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"
Výhody: "I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road"
Výhody: "Everything was good"
Výhody: "The overall experience was good"
Nevýhody: "The food is not so good."
Výhody: "That I heard great things about Turkish Airlines"
Nevýhody: "Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad."
Výhody: "The food on board was better than average."
Nevýhody: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."
Výhody: "In flight entertainment was great. The crew were very courteous."
Nevýhody: "It was so hot, nearly unbearable. Not sure why, maybe a one time thing, but definitely very irritating. The food was mediocre at best. As well, the tray of food kept sliding off the retractable table. Seats were pretty cramped."
Výhody: "The crew was very nice. The entertainment quite rich."
Nevýhody: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Comfortable plane Good food Excellent entertainment options Friendly service"
Nevýhody: "Turkish flights always seem to be late in boarding"
Výhody: "Food was good. Entertainment was great."
Nevýhody: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Nevýhody: "Flight from Istanbul to Amman boarding was a mess"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Ecellent food, service on board, on time departures,"
Nevýhody: "Huge Plane and only 3 WC"
Výhody: "Good tasting food"
Nevýhody: "Slow crew with no flexibility at all. They did not respond to any "custom" request.(e.g. milch for the kids.)"
Výhody: "Great price, service, food"
Nevýhody: "they just skipped me once to offer me a drink, but they were very nice when I requested it"
Nevýhody: "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."
Výhody: "Food was ok."
Nevýhody: "I was so cramped and I'm only 6'. My back has hurt for days after that flight."
Výhody: "Flight crew was excellent"
Výhody: "lots of leg room good food"
Nevýhody: "Flight was delay and we are waiting in plane food was not enough good, no menu was provided, the plane was dirty..."
Výhody: "As usual the Crew and the onboard flight experience were first rate. the food and service are top class. Friendly and the food the best in the industry I think, thank you once again for the great flight."
Nevýhody: "The boarding experience was ciaos and terribly unorganized. I find it hard to believe that you have international flights to the US and you have to bus to the aircraft! The gate experience was horrid, there were no representatives to tell people what to do, then there were no signage and the general layout was garbage. No way to know business class entry from the economy. Many very disillusioned people and you probably lost customers because this was their first time THY experience. I have been a loyal customer for THY for a long time, love you airline and am a big fan, but was personally embarrassed for you. The flight made up for it but you need to fix this,"
Výhody: "Punctual clean excellent service overall I'd like to add that accommodations were more than expected thank you for a enjoyable stay overnight in beautiful Istanbul"
Nevýhody: "Meals were delicious and crew were kind and helpful"
Very friendly and relaxed service
The flight from Sydney to Adelaide was never ticketed and I was stranded in Sydney! Worst experience ever!
It was so smooth…it was so nice to hsve no issues flying. This was the first time in a while that everything was effortless Thank you
Good but delta needs to be more upbeat about the boarding process in Atlanta
There was a storm brewing in NYC but you would never know it from the flight. Great experience and barely any turbulence considering the storm.
Just a standard Delta flight: comfortable, excellent flight attendants. We had a direct flight, seated in Delta Comfort Plus, so it had a lot going for it, nevertheless, it was a good flight…
It was good that there was a vegetarian option for lunch in First Class. The sandwich was pretty good.
Výhody: "Quick boarding"
Nevýhody: "With flying there is nothing perfect all the time. I was able to sleep on the flight and had a place for my carry-on luggage. I wish unboarding was mad less complicated."
Nevýhody: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"
Výhody: "Competent crew"
Nevýhody: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"
Nevýhody: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Výhody: "Very professional crew. Nice equipment. Very pleased."
Výhody: "Good movie selection"
Nevýhody: "Always late to depart. Seating was cramped and uncomfortable"
Výhody: "Just the crew was super sweet and amazing. Everything else sucks. My seat won't recline and the flights get delayed all the time. Worst was the state LaGuardia is in right now."
Nevýhody: "More on time performance would be great from Delta. Seats that actually recline and not get stuck. Screens in all the seats to enjoy entertainment."
Výhody: "The flight crew was friendly and communicated well. They also had a friendly attitude."
Nevýhody: "A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area."
Nevýhody: "The flight had over six hours in combined delays!!!"
Výhody: "Quick flight"
Nevýhody: "I wish there was a way to access the delta movies in small planes that don’t have seat back entertainment"
Výhody: "New plane, video in every seat"
Nevýhody: "Organizing boarding better. Confusion in rules."
Výhody: "Overall was a good experience"
Nevýhody: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Nevýhody: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."
Výhody: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Výhody: "The flight was probably only half booked, the crew was awesome, very attentive and accommodating. Legroom at seat 13A was plenty. Also the fact that messaging is free is convenient."
Nevýhody: "No food to purchase. The flight was over dinner time. Boarding - the ground staff’s announcements weren’t very intelligible."
Výhody: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Nevýhody: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."
Nevýhody: "Seats are hard to get comfortable in. Headrests are awkward"
Výhody: "How they take off and land"
Nevýhody: "The price versus other companies"
Výhody: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Nevýhody: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"
Nevýhody: "Very uncomfortable flight. Seats are to close to each other"
Výhody: "Very friendly crew"
Nevýhody: "Seatbelts very short given ample seat size"
Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Výhody: "I found the seating to be to cramped on such a long flight. The person in front of me reclined back and the distance between my knees and his seat was just about an inch. I'm not s big guy on height or weight so I was quite uncomfortable. Other then that everything was great."
Nevýhody: "Cramped seating"
Nevýhody: "Aircraft was smelling bad! Hygiene is the key"
Výhody: "I would like the airline service to do more for our veterans. Especially the 100% disabled veterans"
Nevýhody: "Seats not comfortable enough"
Nevýhody: "I understand delays happen, but Delta delayed the flight significantly and only informed customers around the time they had arrived at the airport - especially for an early morning flight, where you are counting on being able to sleep on the plane ASAP, that is absolute hell. If they had messaged even 30 mins earlier, we could have rescheduled our cab and slept at the hotel given we were on 2 hours sleep. We received the text 3 minutes before we arrived at the airport and tried to sleep on benches as the front desk kept delaying the boarding time by 20 minutes 4 times, each time exactly at the previously extended ETD, which is far more frustrating than if they had just extended it once by 80 minutes so we could legitimately relax."
Nevýhody: "Delta costumer service was terrible. Cancelled my trip twice. They lied to us saying that they were going to give vouchers for hotel, that we were going to be automatically booked for next flight and that our bags would arrive with our flight. Waited 7hs to talk to an agent in the airport. 24h wait in Atlanta had to sleep in airport. They wanted me to wait three days in atlanta. They forced me to check a carry on because they didn't have room in the plane. They told me my bag would arrive with my flight. It never did. I still dont have by only bag. Unbelievable."
Výhody: "gate personnel delivered bad news routinely"
Nevýhody: "contingency planning was zero to get flight crews to next flight..."
Výhody: "Boarding time and schedules were as expected or faster and good attention from the flight crew."
Nevýhody: "Breakfast was mediocre for First Class."
Výhody: "smooth landing, little turbulence and very accomadationg staff. Plane was clean and comfy seats. My youngest had not been on plane in quite some time, and the flight attendants my her very at ease"
Výhody: "Flight was on time"
Nevýhody: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"
Výhody: "Great service, a lot of food, good entertainment"
Nevýhody: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."
Nevýhody: "The seat was very uncomfortable in delta comfort zone."
Výhody: "Rebooked to Atlanta because of a delay."
Nevýhody: "Delta notifications and Kayak notifications were giving me conflicting information, however once I arrived at the Houston airport a Delta representative clarified my issues."
Výhody: "When we were landing!!!!"
Nevýhody: "To crowded, seats to to!!! close need personal space not everyone baths!!##!!"
It was great. A bit hard to sleep at night but I bet it had to do with the time rather than with the seats :)
Nevýhody: "Airline food could always be better. It wasn’t bad though."
Výhody: "Crew was competent"
Nevýhody: "The plane was hot the entire flight"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."
Výhody: "The movies"
Nevýhody: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."
Výhody: "Crew was amazing"
Výhody: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Nevýhody: "Some of the other passengers were annoying"
Výhody: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."
Výhody: "Great customer service!"
Výhody: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Nevýhody: "Food real bad, hope it will be better from Frankfurt"
Nevýhody: "Small plane, a price for everything."
Nevýhody: "There was no drink service because of “turbulence”. I did not notice any turbulence."
Výhody: "Staff was really good"
Výhody: "Crew was helpful"
Nevýhody: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Food was great"
Nevýhody: "Hot in cabin and service poor. Seat not comfortable still prefer united clasd"
Výhody: "Nice big plane, good/frequent beverage service."
Nevýhody: "Didn’t arrive on time. Breakfast was weird and flavorless."
Výhody: "I like everything. Everything orderly and perfect."
Nevýhody: "The screen for viewing movies were not functioning all the time."
Výhody: "Well in time"
Nevýhody: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."
Nevýhody: "More food favorites"
Výhody: "excellent service and crew"
Nevýhody: "Disaster customer service .. cancelled and mtssed flights"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Nevýhody: "Nothing that i can think of."
Nevýhody: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"
Výhody: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
Nevýhody: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."
Výhody: "Staff was nice. The flight was on time."
Nevýhody: "The touchscreen tv seevice was the slowest I have ever seen. The entertainment options were very limited, even less optikns for kids. The back of my chair was not reclining. The food was terrible. Kids did not eat anything at all."
Výhody: "I enjoyed my experience but the food was not that great ."
Výhody: "Staff was friendly and attentive"
Nevýhody: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "The seats are normal, the food was fine, but the service was lovely, smooth and always with a smile. We left arrived in Frankfurt almost on time and I would definitely fly Lufthansa again!"
Výhody: "Flight crew was decent."
Nevýhody: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."
Výhody: "There service helping us with the boarding process was phenomenal!"
Výhody: "Extremely roomy seats! So glad to have the room after a cramped flight from Europe!"
Výhody: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Nevýhody: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"
Výhody: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "Lots of entertainment. Everything fine."
Výhody: "Movie selection was great, food was ok as was the service."
Nevýhody: "Boarding and deplaning was nothing short of a cattle call. No plane ettiquette and no direction from the crew on how to properly deplane. I am a 6'2" tall person stuck in between two 300+ men. Not only did I feel uncomfortable I felt unsafe. When I asked if I could upgrade to premium economy or even business it was a straight no without even looking in the system to see if their were open seats. The girl in front of me ate with her seat reclined which allowed me a whole inch of space to bring my food to my mouth. Terrible airline and terrible experience. If I could cuss in this review I would."
Nevýhody: "My luggage was ripped open."
Nevýhody: "A disaster but was able to arrive 5 hours later to my destination. Better than a day late."
Výhody: "The service and flight was smooth."
Nevýhody: "Breakfast was terrible. We only got a croissant and jam. It would have been nice to have had an actual meal."
Výhody: "Like the idea of getting on & having access to decent films from when you get of to when you get off. Cheaper than other flights - by approx. $ 300 - short booking due to funeral."
Nevýhody: "Plane delayed 2hrs, then changed gate & delay reduced to 1hr. Bit of a rough landing. Auto darkening windows - nice idea unless you have the window seat and the sun still coming in when flying above the clouds"
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Same problem with aeroplan
Výhody: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Nevýhody: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Výhody: "Service was very good"
Výhody: "Everything was excellent . I was very happy with this flight.Thank you so much."
Výhody: "They have Economy class seats on the business class. Uncomfortable."
Výhody: "No wifi or any entertainment. Flight delays and lost baggage!"
Nevýhody: "No wifi or any entertainment. Flight delays and lost baggage!"
Výhody: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Nevýhody: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"
Výhody: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Nevýhody: "Boarding was incredibly chaotic, seats were old and uncomfortable."
Nevýhody: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."
Výhody: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"
Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."
Výhody: "Movie selection, crew was very polite"
Nevýhody: "Main meal was a little funky and boarding is always a hassle"
Nevýhody: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"
Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"
Výhody: "Very friendly staff"
Nevýhody: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."
Nevýhody: "Flyght was terible"
Nevýhody: "They cancel the flight without letting me know!"
Výhody: "Very comfortable aircraft"
Výhody: "Very nice crew."
Nevýhody: "Buses to aircrafts. No snack on short flights."
Výhody: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Nevýhody: "The food quantity was skimpy considering the duration of the flight."
Výhody: "Ground crew was very kind"
Nevýhody: "My ordered vegetarian meal was missing on the way back :("
Výhody: "The rep was able to get me on Air France instead."
Nevýhody: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."
Nevýhody: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."
Výhody: "The food and service were fantastic!"
Nevýhody: "If possible, perry there could have been entertainment on the plane."
Výhody: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Nevýhody: "Flight attendants were a bit stoic but did their job."
Nevýhody: "It was late No food"
Nevýhody: "Both flights were delayed. Food selection was poor."
Nevýhody: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."
Nevýhody: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Výhody: "very short layover and my check luggage made it all the way home with no problems"
Výhody: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."
Výhody: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Nevýhody: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"
Výhody: "Best take off, Best Fight, Perfect Landing...!!!"
Nevýhody: "Diner was tasty...but, no breakfast... would have been great..!!!"
Výhody: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."
Nevýhody: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."
Výhody: "Flight attendance were amazing Smooth flight Comfortable seats"
Nevýhody: "Boarding was very unorganized"
Výhody: "It went smoothly and my luggage showed upon time"
Nevýhody: "Cramped quarters good thing it was a short hop"
Výhody: "Really enjoyed the quick and pleasant service from the crew."
Nevýhody: "This was actually one of the better flights I have been on."
Výhody: "Ground crew was very helpful. Nothing remarkable about the flight"
Nevýhody: "Flight was late. This made the connection in Vienna very stressful"
Nevýhody: "Seat was small and narrowed with no leg room at all Worst I've ever seen"
Výhody: "Crew was nice, plane was new and clean, flight was safe with no issues"
Nevýhody: "Plane was so small, I had a feeling I was on a low cost carrier in Europe. Even carry on couldn't fit above in the bins. This is very disappointing for an airline that used to be great. That plane was like the bottom level of the Titanic where people were squizzed in. Upon arrival in Vienna getting off the plane we had to take the stairs and the bus to the terminal - that's how small the plane was. Just awful."
Výhody: "The girl next to me got this special food in actual plates and so forth-the food I think came from business class. Kind of upsetting that my food looked not even 20% of what she was eating."