Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Houstonu
Pro tuto trasu nejsou k dispozici žádné přímé lety inzerované na stránkách KAYAK. Nejkratší délka letu s přestupem je 17hod 29min.
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do České republiky tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "Great service! Very safe flight!"
Nevýhody: "Warmer food, maybe... but safety was great."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "The food"
Nevýhody: "My seat wasn't working properly and wasn't comfortable."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Cabin cree was helpful"
Nevýhody: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."
Výhody: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Nevýhody: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."
Výhody: "Probably best economy class service and amenities and timings."
Nevýhody: "They dont give water when u ask for it, everything else was good"
Výhody: "On time"
Nevýhody: "Seats are not very comfortable. Narrow and hard."
Výhody: "Service, professionalism"
Nevýhody: "Food is good but very bland."
Výhody: "The friendly people and the ease of flying alone so far away."
Nevýhody: "Narrow space between seats"
Výhody: "Food and entertainment was great"
Nevýhody: "space little cramped but maybe same with other airlines in economy."
Výhody: "Everything went perfect."
Výhody: "Service over all"
Nevýhody: "Alaways delays"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "I was very impressed that I am already looking to travel again with the airline on my next travel!"
Nevýhody: "all of it"
Výhody: "Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good."
Nevýhody: "Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane."
Nevýhody: "The country"
Výhody: "The food, when you get what you ask for, isn't bad"
Nevýhody: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Very uncomfortable seat. Very narrow walk way to lavatory."
Nevýhody: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"
Výhody: "Ground & air crew was very nice on all steps."
Výhody: "They went above and beyond to ensure comfort"
Výhody: "I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road"
Výhody: "Everything was good"
Výhody: "That I heard great things about Turkish Airlines"
Nevýhody: "Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad."
Výhody: "The crew was very nice. The entertainment quite rich."
Nevýhody: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Výhody: "All service, atention, food,"
Výhody: "The seats not very comfortable. The staf not friendly at all."
Nevýhody: "Too long"
Výhody: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"
Výhody: "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
Nevýhody: "Nothing at all"
Nevýhody: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Výhody: "Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!"
Nevýhody: "Nothing that I didn't really like, the price was good and the service excellent."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "The service was excellent. We actually got upgraded because my wife had status on United which was AWESOME."
Nevýhody: "The interior of the planes seem a little outdated. The seats were cloth and had a slightly strange smell to them."
Výhody: "Great price, service, food"
Nevýhody: "they just skipped me once to offer me a drink, but they were very nice when I requested it"
Nevýhody: "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."
Výhody: "Food was ok."
Nevýhody: "I was so cramped and I'm only 6'. My back has hurt for days after that flight."
Výhody: "Overall everything was good, I liked the entertainment and food the best."
Nevýhody: "I had no issues."
Nevýhody: "Airline food could always be better. It wasn’t bad though."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "The movies"
Nevýhody: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."
Výhody: "Crew was amazing"
Výhody: "Perfect in everything"
Nevýhody: "All good"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Nevýhody: "Some of the other passengers were annoying"
Výhody: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."
Výhody: "Great customer service!"
Výhody: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Nevýhody: "Food real bad, hope it will be better from Frankfurt"
Nevýhody: "Small plane, a price for everything."
Nevýhody: "There was no drink service because of “turbulence”. I did not notice any turbulence."
Nevýhody: "Seats way too small and tight. Flight delayed over and over."
Výhody: "Staff was really good"
Výhody: "Crew was helpful"
Nevýhody: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."
Výhody: "On time, pleasant, comfortable."
Nevýhody: "Honestly all good!"
Nevýhody: "Got to pick a seat when signing in"
Výhody: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Nevýhody: "Nothing. All perfect."
Výhody: "Food was great"
Nevýhody: "Hot in cabin and service poor. Seat not comfortable still prefer united clasd"
Výhody: "I like everything. Everything orderly and perfect."
Nevýhody: "The screen for viewing movies were not functioning all the time."
Výhody: "Well in time"
Nevýhody: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."
Výhody: "excellent service and crew"
Výhody: "Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!"
Nevýhody: "Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!"
Nevýhody: "Disaster customer service .. cancelled and mtssed flights"
Nevýhody: "Nothing that i can think of."
Nevýhody: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"
Výhody: "They did it again, lost my bag for the emth time. But this time its seems to be more complicated than previous times this has happened. Just hope i’ll get my bag back eventually."
Výhody: "Flights themselves were ok with friendly crew."
Nevýhody: "Only two passport gates for non EU passengers at Frankfurt. Four employees at EU gates sat there and laughed at the angry crowd. Lufthansa should have anticipated this mass of people and had appropriate passport checkers there from that company. "Not our fault" does not cut it. Two planes 600 people each landed at same time. I'd guess a quarter missed connection. The process of rescheduling was a comedy of lies and inefficiency and lack of concern. Worst air travel experience ever. Ruined first two days of my vacation. Oh yea forgot the worst. No air conditioner running on runway at Houston at three in afternoon. Passengers visibly sweating before a nine out overseas flight. Blamed it on a mistake."
Výhody: "I enjoyed my experience but the food was not that great ."
Výhody: "Staff was friendly and attentive"
Nevýhody: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Flight crew was decent."
Nevýhody: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."
Výhody: "It was UA. Not Lufthansa."
Výhody: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Nevýhody: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "I'm even still here i miss it my flight i have told they are going put me to another flight but I have not received any call yet from"
Nevýhody: "I'm still waiting"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Movie selection was great, food was ok as was the service."
Nevýhody: "Boarding and deplaning was nothing short of a cattle call. No plane ettiquette and no direction from the crew on how to properly deplane. I am a 6'2" tall person stuck in between two 300+ men. Not only did I feel uncomfortable I felt unsafe. When I asked if I could upgrade to premium economy or even business it was a straight no without even looking in the system to see if their were open seats. The girl in front of me ate with her seat reclined which allowed me a whole inch of space to bring my food to my mouth. Terrible airline and terrible experience. If I could cuss in this review I would."
Nevýhody: "My luggage was ripped open."
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Nevýhody: "A disaster but was able to arrive 5 hours later to my destination. Better than a day late."
Výhody: "The service and flight was smooth."
Nevýhody: "Breakfast was terrible. We only got a croissant and jam. It would have been nice to have had an actual meal."
Výhody: "Like the idea of getting on & having access to decent films from when you get of to when you get off. Cheaper than other flights - by approx. $ 300 - short booking due to funeral."
Nevýhody: "Plane delayed 2hrs, then changed gate & delay reduced to 1hr. Bit of a rough landing. Auto darkening windows - nice idea unless you have the window seat and the sun still coming in when flying above the clouds"
Výhody: "The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything"
Nevýhody: "Making sure everything works properly"
Výhody: "We got to our destination"
Nevýhody: "Everything. Possibly the worst airline in Europe."
Výhody: "Crew were excellent, seats were relatively comfortable and in flight entertainment was great."
Nevýhody: "The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance."
Výhody: "Direct flight. That’s it."
Nevýhody: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Výhody: "Friendly staff, good food, comfy seats, clean plane"
Nevýhody: "The lights broke on the plane so we all had to sleep with the lights on. That was the only negative."
Výhody: "Over all good means.........., All well nothing to my dislike"
Nevýhody: "Nothing to dislike"
Výhody: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Nevýhody: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Výhody: "The staff was kind"
Nevýhody: "Too many people"
Výhody: "Got to Prague safely"
Nevýhody: "Old plane. Tired attendants"
Nevýhody: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"
Nevýhody: "Have to pay for everything even soda and snacks"
Nevýhody: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."
Výhody: "Quick flight, good service."
Nevýhody: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Výhody: "The crew was outstanding."
Výhody: "Courteous and friendly staff"
Nevýhody: "Outdated ife and unpleasant buzzing noise from the headphones"
Nevýhody: "Missed the connection"
Výhody: "Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options"
Nevýhody: "Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all."
Výhody: "BA crew was much better this flight"
Nevýhody: "Crew attitudes"
Výhody: "speediness of boarding"
Nevýhody: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Výhody: "I made it finally to Prague."
Nevýhody: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."
Nevýhody: "My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient."
Výhody: "Just perfect ⭐️⭐️⭐️⭐️⭐️"
Nevýhody: "Nothing wrong"
Výhody: "Perfect landing"
Nevýhody: "Not enough food in a meal"
Nevýhody: "I told the ground crew that I would prefer an aisle seat when I checked in, and she acknowledged my need. Yet, it turned out that I was given a window seat while there are vacant aisle seats on the plane."
Výhody: "Easy flight"
Nevýhody: "No food or even water was available without paying"
Výhody: "New plane"
Nevýhody: "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room"
Výhody: "I really liked that the crew were friendly, information was clearly communicated and process smooth."
Nevýhody: "For a long flight the seats weren't that comfy and if it's an overnight I would suggest they let you know when food is coming or lights out so you can plan. Also, just a suggestion but I would prefer to pay less and not have the entertainment stuff or just use a BA app on my phone."
Nevýhody: "The flight was cancelled due to hurricane Harvey."
Výhody: "There were no complications with my flight"
Nevýhody: "Food is not so good, and the flight entertainment and amenities are not as good as other airlines."
Výhody: "Flight nice, crew pleasant."
Nevýhody: "Now have to pay for water and soda! How low can British Air go. Didn't think they were trying to become Ryan Air!"
Výhody: "New plane. Adequate comfortable seating. Relatively punctual."
Nevýhody: "You have to buy even water so it feels like a low cost airline."
Nevýhody: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."
Výhody: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Nevýhody: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."
Nevýhody: "Delayed as usual"
Výhody: "The staff and food option wasn't bad for plane food. We left and arrived on time. Theu kept us informed with what was happening with the turbulence."
Nevýhody: "There were no usb chargers. The tiny screen had white scuffs all over so you couldn't see. The chairs were super cramped."
Výhody: "The crew was great at taking care of everything"
Výhody: "Everything was good! Something to be said when here are no issues!"
Nevýhody: "No issues."
Výhody: "Wider isle and overhead space."
Nevýhody: "TV screen difficult to see."
Výhody: "Food and crew were nice. Smooth landing and take off."
Nevýhody: "Entertainment was terrible. Very limited choices. Water dripped on me from the AC when landing. Headphone jack was nearly stripped out."
Výhody: "Cabin crew was very good"
Nevýhody: "Cabin temperature was a little warm."
Nevýhody: "I missed my connecting flight because I got an email from kayak that the flight was an hour delayed. And it was not delayed."
Výhody: "Everything was ok. Just OK. Decent meal - if small."
Nevýhody: "Not much space in the cabin. Plane was quite tired. Breakfast, as always, terrible."
Výhody: "Discreet and attentive customer service"
Nevýhody: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"
Nevýhody: "There was a loose screw on the plane and they did not detect it until the flight was about to take off! We had a delay -- though not too long, this was preventable."
Výhody: "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Nevýhody: "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."
Nevýhody: "BA lounge sucks big deal! Awful food, full of old and sleeping people, felt like a nursing home."
Nevýhody: "Being able to go home"
Nevýhody: "They lost my suitcase"
Výhody: "Crew was very nice"
Nevýhody: "Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen."
Výhody: "Nice crew seamless flight"
Nevýhody: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"
Výhody: "Clean and friendly crew."
Nevýhody: "No food or drink and a single checked bag was extra money."
Výhody: "Arrived at destination"
Nevýhody: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"
Výhody: "seat empty next to me"
Nevýhody: "food, flight attendants"
Výhody: "The crew was amazing.The seats weren't bad but not super comfortable."
Nevýhody: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"
Výhody: "the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good."
Nevýhody: "seats could be improved but overall not so uncomfortable"
Výhody: "Mucha organización en el vuelvo y muy buena atención por parte del equipo."
Nevýhody: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Výhody: "We arrived on time!"
Nevýhody: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."
Výhody: "Tenía reservado uno y de repente desaprecio"
Výhody: "On time overall, no delays"
Nevýhody: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"
Nevýhody: "No hay distraccion ni almimentacion,. El vuelo era largo de 2:45 h y siendo iberia pense que seria mucho mejor que ineria express"
Výhody: "Iberia offered the worst ever flight of my life"
Nevýhody: "I was charged $55.00 to book early and choose seats. I agreed because I wanted to be sure to sit with my husband and have a view. Iberia changed my seats without my knowledge, and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. Directions to our connecting flight in the airport by Iberia staff was confusing and they were extremely rude. We asked 3 different times! We were in danger of missing our connecting flight. Iberia is the worst airlines I have ever experienced, and I will never purchase a flight on Iberia again! Lesson learned!"
Nevýhody: "IBERIA crew lacks manners & are simply not pleasant. Plane was delayed 2 hrs & crew only told publicly what the problem was about 30 mins after original departure time. Food has been reduced & of less quality. Entertainment system wasn't working & crew didn't seem to understand it's their problem to fix it. It finally worked 3 hrs into the flight."
Výhody: "Everything was perfectly...nice crew"
Výhody: "On time"
Výhody: "The Iberia crew person named Ms. TENORIO was excellent. As an American with disabilities, I felt safe, protected and assisted throughout the flight with my various requests and needs. The rest of the crew was also .efficient and pleasant. Finnair&Iberia are tops."
Nevýhody: "Logan Airport in Boston, Terminal E was so upsetting. There was NOBODY to help me. I arrived early because I am disabled. There should be somebody there at all times. Very distressing-=- me in a wheel chaiir with 2 suitcases and ZERO assistance. I felt helpless and sad."
Výhody: "no stress, the crew was professional"
Nevýhody: "all good"
Výhody: "Crew for business class was much better than Economy, Nice menu."
Nevýhody: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."
Výhody: "Nothing special"
Nevýhody: "Nothing special"
Výhody: "I didn t like when a chose to fligth in Latam and thrn chance for iberia"
Výhody: "Flight to our destination: sat in exit row for extra cost. I was freezing cold and was told no extra blankets. Also staff were rude and unhelpful telling us to remove all things from the floor for take off and landing ( which i accept is the policy) but since we had nowhere to put them except on our laps (she’s, books, sweaters pocket book) as there is no seat in front for an exit row to put under. The staff member kept saying “up, up” motioning with her hand, but made no offer to assist us in finding overhead space. Upon our return flight, our pre booked exit row seats were switched on us right before boarding in a rude and matter of fact wayand my husband and I were separated one on either side of the aircraft. When we queried this, we were told it would be up to us to switch with the person sitting next to us. Overall very disappointing. I would not fly Iberia again."
Nevýhody: "See above"
Nevýhody: "Iberia lost one of our bags and also broke our stroller"
Nevýhody: "Disorganized boarding"
Výhody: "on time"
Nevýhody: "business class is the same as eco...very poor...LH aslo have regional line, much much better."
Výhody: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Výhody: "No free food this time. Shorter EU flight and seats not as spacious because of it."
Nevýhody: "The stewardess spilled coffee on my leg and didnt apologize. then after bumped me in the head with her elbow and did not apologize."
Nevýhody: "Very good"
Výhody: "The codeshare system with American is so far from seamless! The messed up the seat assignment that I paid for and tried to make me feel like it was my fault! It was a huge hassle to change."
Výhody: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Výhody: "The staff was OK for the most part. I liked the entertainment options and WIFI service was easily accessible."
Nevýhody: "The seating was pretty bad. My seat couldn't recline (was in the last row) and the passenger in front of me reclined all the way back even when instructed to not recline so far (in passing, by flight attendants). So I spent an 11+ hour flight as a fairly tall person, in an extremely uncomfortable seating arrangement. I also noted my space issue with said passenger at the beginning of the flight and he still progressively went further back. I would've appreciated if flight attendants were more diligent about ensuring passengers are comfortable for long flights. Food accommodations were ok but they go heavy on bread for whatever reason."
Výhody: "Pleasant crew"
Nevýhody: "I think they should offer complementary water"
Výhody: "Flight time and efficiency was fine."
Nevýhody: "BA doesn't give food. Must purchase... No problem!! BA doesn't accept USA or China CC or debit. I was starving! After using on earlier flight, I knew I could use Apple Pay. Old, dumb, inconsiderate, rude flight attendant wouldn't even attempt trying alternative payment. She humiliated me. I was uncomfortable, embarrassed, hungry, and furious the entire flight. Never ever again! British Airways is incompetent!"
Výhody: "Chaos at the airport, but as soon as inside the airplane almost everything was excellent. Head stewardess in Eco was phenomally friendly"
Nevýhody: "One staff member extremely unfriendly to everybody. Also, Iberia was not able to sit groups together."
Výhody: "I liked the entertainment, the food and the good service from the ladies and gentlemen"
Výhody: "Space, meals, movie selection"
Výhody: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. My family of 6 really appreciated. They have earned our loyalty."
Výhody: "On time, good food, good entertainment, friendly flight attendants!!!"
Nevýhody: "There was nothing I didn't like"
Výhody: "The in-flight entertainment system was good."
Nevýhody: "I generally don't like Iberia customer service, either in phone or in person. Crew at times would behave in a rude fashion to certain requests, and act as if simple requests were an imposition on them."
Výhody: "Staff was friendly and corteous. Out of three times I was flown with Iberia I can honestly said the service has improved tremendously. The crew members were polite and always ready to accommodate to your needs."
Nevýhody: "Everything was great! It is quite a contrast with the customer service over the phone, which service was not very kind all the times. I was afraid the flight service was going to be bad, just for the way some employees were while trying to talk to them over the phone. Your flight crew and service is absolutely different, I would say that is outstanding. :)"
Výhody: "Flight from NYC to Madrid"
Nevýhody: "Lost my luggage for 3 days and no compensation for out of pocket expenses Flight from Madrid to Florence"
Nevýhody: "Boarding was laugh out loud stupid. Worse than cattle. No announcements. Looked like the entire process was run by high schoolers. They wouldn't let us board till the last because we hadn't booked a return on BA. Among the worst flights ever"
Výhody: "Everything was ver y nice."
Nevýhody: "People carrying on bag that are to big so people with the correct size bag don't have room in the over head locker"
Výhody: "Service was great and the airplane was very well maintained."
Nevýhody: "More water, I was thirsty most of the time."
Výhody: "There is nothing to like about the flight"
Nevýhody: "There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it."
Výhody: "We upgraded to first class, so everything was perfect!!"
Výhody: "It got us to our destination."
Nevýhody: "Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room."
Výhody: "The crew was good and went out of their way to help the passengers. The seats were uncomfortable."
Nevýhody: "The entertainment could definitely be better. Newer screens, and more options."
Výhody: "The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines."
Nevýhody: "The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline."
Výhody: "Good crew, new Airbus 321 charging possible."
Výhody: "seat comfortable, crew , quietly professional"
Nevýhody: "larger leg room"
Nevýhody: "Passport control in Lisbon was awful and many people missed their flight in spite of them being made aware of the issue."
Výhody: "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Nevýhody: "All was perfect! Thank you."
Nevýhody: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."
Výhody: "Overall was ok gor a very cheap flight considering it is not a lowcoster."
Nevýhody: "Very incomfortable seats. Hardly reclign, no leg room. I am 5’8” and slim and it was tight."
Nevýhody: "the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers."
Výhody: "Excellent landing, adequate number of attendents, food served, wide aisles"
Nevýhody: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."
Nevýhody: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"
Nevýhody: "Flight delay"
Výhody: "The staff was great, very friendly and helpful. Super accommodating. They had wonderful customer service."
Nevýhody: "The videos weren’t working, so we had no flight entertainment. I didn’t realize I had to pay $105 USD for my ONE 25 kg bag since it wasn’t on their website nor was I told at check-in. They called my name at the gate and told me I had to pay for it. The food wasn’t that great— my potato, or maybe yucca?, was rock hard, and the chicken needed a lot of salt. The seats didn’t decline that well, and the temperature was either freezing or really hot."
Nevýhody: "I did all my research when I booked my flight. Nowhere did it tell me I was booking a discount flight. I had to pay extra for my bag on a long international flight, which I make frequently. Absolutely misleading an unjust. I feel cheated, I will never fly Air Portugal again and I will warn all my colleagues in the travel and tourism industry that I work about the disgrace I felt as a passenger with Air Portugal. It's not the first time I flew with them, but it will be the last!"
Výhody: "Crew was nice and the plane was comfortable"
Nevýhody: "Flight took off two hours late and we were not given frequent updates as to why the delay was taking longer than announced"
Nevýhody: "Flight was late which seems to be a standard with TAP."
Nevýhody: "Boarding gate too small. Suoer overcrowded"
Nevýhody: "I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund."
Výhody: "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."
Nevýhody: "No cnn or fox news in English"
Výhody: "Given the weather in the UK we were expecting delays but we were pleasantly surprised! It was one of the smoothest journeys we have ever had from leaving our hotel to getting home and TAP featured highly in this. We even landed 35mins ahead of schedule - amazing flight with lovely crew."
Nevýhody: "If I have to be picky I would ask that the crew on board speak more slowly when providing inflight information, particularly when English is not their first language as us oldies have difficulty understanding what is being said."
Nevýhody: "The fact that the airline only gave us a 18Euro voucher good enough for one meal. A thievery."
Výhody: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Nevýhody: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"
Nevýhody: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."
Výhody: "Lots of legroom. On board crew was good."
Nevýhody: "Check-in was a little bit chaotic."
Nevýhody: "I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit"
Výhody: "good movies for the long flight. friendly staff."
Nevýhody: "The boarding process seemed very unorganized. The people and police that were working weren't friendly at all."
Nevýhody: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("
Výhody: "Boarding was 3:35hrs late. I landed from Boston around 9 am and left around 12:35. The layover was longer than scheduled. I was not pleased."
Nevýhody: "Your change and return policy is a ripoff."
Nevýhody: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."
Výhody: "Economy/coach leg room was better than expected"
Nevýhody: "shuttle bus delayed once passengers had boarded for transfer to plane and delayed release to plane once we arrived at the plane, perhaps due to a plane repair, but wasn't told what the issue was before boarding"
Nevýhody: "I was so dissatisfied with the customer service and lack of help provided after a FULL and LARGE flight was cancelled to Lisbon (then ultimately to Rome for me). I would like a FULL refund for my flight plus my miles accredited to my account for the full trip to Rome."
Výhody: "the service from the crew was ok"
Nevýhody: "The plane was very old for such as long trip. Seats very uncomfortable and no enough space to stretch your legs. the entertainment system was very old as well, so the experience for such a long trip was very poor."
Výhody: "We are still alive."
Nevýhody: "Crew was rude, unhelpful, and the business class seats were essentially coach with the middle seat unoccupied. It was extremely uncomfortable and made worse by the crew being very impatient and not helpful when we had people in our seats, a 3-year-old we were trying to seat, and all of the overhead compartments closed so unclear where to place bags. Boarding began 20 min late and then we had to stand on the boarding ramp for another 20 min while the crew finished "cleaning" the aircraft."
Výhody: "Efficient, courteous flight attendants"
Výhody: "Very efficient and friendly crew and boarding personnel"
Nevýhody: "This time we got one of the older plane desperately needing some updating Old style entertainment system"
Výhody: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."
Nevýhody: "i could had something sweet, but it was ok anyway"
Výhody: "Crew were friendly, and the food and wine were good."
Nevýhody: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."
Výhody: "This is the third time I fly with TAP and they are always late. Plane seats have zero legroom. TAP staff are not friendly and seem uncaring for the most part. If possible, I will not fly that airline again."
Nevýhody: "My TAP flight from Lisbon to Madeira island was 2 hours late arriving so I lost all of my flight connections back to Boston and San Francisco. I was stuck in Lisbon Portugal for one extra day - was told to get out of the airport, then asked a bunch of people what to do, finally got in a very long line of people within a very hectic and loud airport full of travelers. 60+ people in a line being helped by only 2 rude counter staff. I waited in TAP member services line for 2 hrs and 30 minutes. They gave me a voucher to a motel and a taxi cab where I would have to spend the night. On my way back, I was diverted form Boston to Miami and the whole ordeal was unpleasant. It seems like TAP staff doesn't care about inconveniencing passengers. I overhead a conversation between a young 30+ year old TAP male staff wearing a dark blue sweater and dark blue pants belittling a British woman passenger. While waiting in line I was surprised to see how rude the counter TAP staff were to passengers who were frustrated that they lost their flight connections because of the TAP plane's late arrival. IF possible, I would never fly TAP again."
Výhody: "Food. Movies. Recliner in business class. Assistance when i had a stroke in Portugal"
Nevýhody: "No country music"
Výhody: "Great seats, service and above all meals were very good. On time, nice crew."
Nevýhody: "The entertainment system on executive class is old and needs a refreshment to compete with other airlines covering this same segment (VOD is nowadays a standard)."
Výhody: "Everything was perfect. More than I expected and would certainly fly with them again."
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