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Nejčastější dotazy ohledně rezervací letů z Libanonu do České republiky

TOP letecké společnosti (5) nabízející lety z do České republiky

Skóre na základě recenzí zákazníků KAYAK
7,9
Turkish AirlinesCelkové skóre založené na 23096 recenzích
7,8Nástup na palubu
7,8Komfort
8,2Posádka
8,0Zábava
7,9Jídlo
Recenze letecké společnosti
Výhody: "Seats were horrible and the crew was thr most unprofessional crew"
Nevýhody: "Everything"
Přečtěte si více o společnosti Turkish Airlines
Výhody: "Seats were horrible and the crew was thr most unprofessional crew"
Nevýhody: "Everything"
Výhody: "Great short flight. Very smooth star to finish."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Everything was good"
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "It was calm"
Nevýhody: "Maybe in first class"
Výhody: "The crew were friendly and responsive"
Nevýhody: "N/A"
Výhody: "Very comfortable seats & clean"
Nevýhody: "Not applicable."
Výhody: "big screens, big movie selection, nice drink options, good menu"
Nevýhody: "very small seats! hot on plane, with no optional vents, flight staff did not respond to multiple call button requests"
Výhody: "Crew were great and the airane was clean."
Nevýhody: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Výhody: "Boarding was on time and the service was nice. The cabin crew were nice too."
Výhody: "Everything was great."
Nevýhody: "Waited on the plane for a while before takeoff"
Výhody: "Service food timely departure"
Nevýhody: "Nothing to dislike"
Nevýhody: "Seats are too cramped and not enough leg room. Plus our seats did not recline which is painful on a 10 hour flight. The flight attendants and front desk workers had an attitude as well."
Nevýhody: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Výhody: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Nevýhody: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Výhody: "The crew onboard the flight were good and the entertainment was good"
Nevýhody: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Nevýhody: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Výhody: "Services and quality of food"
Nevýhody: "Bit warm the plane"
Výhody: "Everythingn"
Nevýhody: "Nothing beat"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "The food was low quality and delivered in a demeaning fashion."
Výhody: "Everything was superior from A to Z there is no room for complains"
Nevýhody: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
Nevýhody: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."
Nevýhody: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."
Výhody: "Everything is excellent.They are the best in the area of service."
Nevýhody: "There is no bad thing worth telling regarding turkish airlines flight."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Nevýhody: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Výhody: "In time"
Nevýhody: "They did not give me window seat"
Výhody: "nothing"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Nevýhody: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."
Nevýhody: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."
Nevýhody: "The crew is really rude and unhelpful and the seats not clean"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Fine flight"
Výhody: "The crew was incredible and helped to cater to all our needs. The full meals were delicious. The comfort/ entertainment on our international 11 hr flight was very good. Personalized tv with loads of options, USB outlet for phone charging, headsets, pillows and blankets all included."
Nevýhody: "We had to wait over an hour for our bag after landing. This may have been due to the rainy weather/ large plane."
Výhody: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Nevýhody: "all movies offer subtitles, can't turn off which some people might feel disturbing"
Výhody: "Overall everything was fine"
Nevýhody: "Slow serving refreshment, not enough for long flight, need little bit more, aircondition not work so good"
Výhody: "I love Turkish Airlines overall. Their bigger international airplanes have more leg room for a coach for longer flights. Crew were courteous and professional."
Nevýhody: "Delay"
Výhody: "It is very bad all flights been cancelled!"
Nevýhody: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "crew was friendly, I slept through most of the trip."
Nevýhody: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Nevýhody: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Nevýhody: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Výhody: "The crews were pretty great!"
Nevýhody: "The regulating of the temperature."
Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."
Nevýhody: "Boarding was crazy. Could not everyone in the gate area."
Výhody: "Fast boarding"
Nevýhody: "Slow in refuelling, got us delayed for 40-"
Nevýhody: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Nevýhody: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Výhody: "Crew was nice and pleasant"
Nevýhody: "Flight very late"
Výhody: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Nevýhody: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Výhody: "Food and service"
Nevýhody: "Working wifi would be good. Better A/C. More comfortable seats"
Nevýhody: "Staff rude and short"
Výhody: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nevýhody: "the headrest is hard. Apart from that- all was fine"
Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"
Nevýhody: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Nevýhody: "The plane was very hot"
Výhody: "Cabin facilities"
Nevýhody: "They didn’t bring one of my bags"
Výhody: "It was all fine"
Nevýhody: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Nevýhody: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Výhody: "Everything was good except for the entertainment consul for one of our seats."
Nevýhody: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Výhody: "Nice crew pilot food and beverage"
Nevýhody: "No wifi"
Nevýhody: "Nothing special"
Nevýhody: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Nevýhody: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Výhody: "Booked extra room seat which gave me good room for seating"
Výhody: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Nevýhody: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Výhody: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Výhody: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Výhody: "The flight crew was nice. Plane departed/arrived on time."
Nevýhody: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Just great crew."
Nevýhody: "Not comfortable at all and will not book KLM again."
Výhody: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nevýhody: "The amount of extras you have to click no to while checking in online."
Výhody: "Service impeccable!"
Nevýhody: "They have one line of executive class after the kitchen and toilet, is very noisy."
Nevýhody: "Tiny old cramped plane."
Výhody: "Good multi media access and content"
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"
Nevýhody: "old plane, tight and uncomfortable"
Výhody: "Everything - Checkin, crew, food, entertainment"
Nevýhody: "Nothing"
Výhody: "Nothing"
Nevýhody: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"
Výhody: "The staff and crew"
Nevýhody: "Nothing"
Výhody: "Atmosphere, crew were very professional and friendly"
Nevýhody: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Výhody: "Food and staff were great"
Nevýhody: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Výhody: "Same as above"
Nevýhody: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Some of the flight connections did not board by group members, a bit disorderly! Other wise all good, flight attendees were friendly and professional

It was only an hour flight, but at that, it was still late

Steward curtesy.Choice of food was only (pasta w/little bit red sauce.

I liked the whole trip was very good. However the food is getting worse and worse in the flight from the state to Frankfort and vice-versa.

Výhody: "I paid for seats"
Nevýhody: "Sure many"
Výhody: "The crew was friendly and willing to serve."
Nevýhody: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."
Výhody: "Everything was excellent"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "crew was good food was good"
Nevýhody: "comfort"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Every thing"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "The staff is good"
Nevýhody: "The service for a wheelchair is extremely bad"
Výhody: "Nothing"
Nevýhody: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."
Výhody: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."
Výhody: "Crew, food and entertainment were fine"
Nevýhody: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."
Výhody: "The food was very good"
Nevýhody: "Nothing"
Výhody: "The crew was excellent, the food was pretty good,"
Výhody: "Seating, cleanliness, crew courteousy, entertainment."
Nevýhody: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."
Výhody: "Exelent crew"
Nevýhody: "Long distance between gates to transfer"
Výhody: "The trip from frankfurt to boston was amazin"
Nevýhody: "The plane from beirut ti frabkfurt was old. No entertainment on board, no screens"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "every thing was good, so comfortable for a long flight"
Výhody: "Very nice"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"
Výhody: "Even I fly Lufthansa all the time with miles and more it makes you IT'S LIKE TOILET PAPER...VERY DISAPPOINTED...."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Good quality: crew, equipment, customer service"
Nevýhody: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."
Výhody: "Excellent steward."
Výhody: "Courtesy and friendliness of staff."
Nevýhody: "The cheapo headphones"
Nevýhody: "Staff in Bayreuth was very good and excellent specialy miss Suzane Fakhri and mrs.Ahmad Jaber ,and the way the staff was excellent"
Výhody: "everything excellent overall"
Nevýhody: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Výhody: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Nevýhody: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"
Výhody: "Every things"
Výhody: "Friendly crew"
Nevýhody: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "Not enough space. Seats are way to small. No tv's on plane"
Výhody: "I was comfortable, not affraid."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Nevýhody: "No leg room for a long 4 hour flight!"
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Výhody: "Boarding was fine."
Nevýhody: "The food that I got smelled so bad and I told the host that was helping us at that section to just justify and check on my food if he can just get me another one. He said okay he took my food and after like 25 mins I ask him what happened to my food he was like oh yeah i will bring it. although, he never did. I was so pissed to a point where I will never choose this airline again even though. I travel so much through Lufthansa and I tell my friends that this is the best airline but sorry you just lost my bussiness!!!!!"
Nevýhody: "Aweful"
Nevýhody: "Nothing else. All was well"
Výhody: "Crew is excellent"
Nevýhody: "Delays and we had to actually run for the connected flight"
Výhody: "Helpful, friendly crew. Comfortable plane"
Nevýhody: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Nevýhody: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"
Nevýhody: "Better seat"
Nevýhody: "Poorly organised meal service"
Výhody: "nothing really"
Nevýhody: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"
Nevýhody: "Airport Addis Ababa is chaos."
Výhody: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."
Výhody: "Excellent seat"
Výhody: "The short flight and pleased to get food."
Nevýhody: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"
Výhody: "Not much, actually."
Nevýhody: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."
Výhody: "Flight and crew"
Nevýhody: "Food and inflight entertainment"
Nevýhody: "Addis Airport is a NIGHTMARE!!! It took two hours to check in and the lines were insane. It was absolute chaos, people pushing and airport staff did little to manage it. We almost missed our flight because the lines and process was so disorganized. The plane ride - the plane was old. My seat was so old, the cushion was worn down to the point of feeling like a bucket seat. This was really bad..."
Výhody: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Nevýhody: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Výhody: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Nevýhody: "No complaints, well done to the Ndjamena team."
Nevýhody: "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."
Výhody: "Seat layout-767 has only two seats across on the side sections, much better than three, which most planes have. Crew was courteous, captain explained reasons for delay. Plane was not crowded."
Nevýhody: "Flight delayed two hours by weather. Ground operations seemed slow. All planes were delayed by weather, but ours took longer to get ready once weather cleared. Passengers were bussed to the plane for both boarding and disembarking while other planes used jet bridges."
Nevýhody: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."
Výhody: "The plane was very bad and scrambling all time."
Nevýhody: "Smell. Hygiene very low."
Výhody: "Was on time"
Nevýhody: "The entertainment system wasn't working properly. I requested Asian Vegetarian Meal and they gave me regular Vegetarian Meal."
Výhody: "Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful"
Nevýhody: "Little tight on leg room."
Výhody: "Direct flight for a good price and great service"
Výhody: "gud space"
Nevýhody: "Should be aware of the destination in terms of offering meals. very pathetic."
Nevýhody: "The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates"
Výhody: "Modern aircraft, good fleet in general"
Nevýhody: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."
Výhody: "The flight attendants."
Nevýhody: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."
Nevýhody: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"
Výhody: "Plane size, entertainment options and food were all great."
Nevýhody: "The person next to me was rude and leaning over on my side but not much the airline can do about that."
Výhody: "Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service"
Nevýhody: "Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable"
Výhody: "USB plug, nice TV/ entertainment"
Výhody: "Crew members were friendly, movie selection was good, food was nice as well"
Nevýhody: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Výhody: "Extra comfort and quiet in business class worth cost"
Výhody: "NOTHING!"
Nevýhody: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."
Výhody: "seat space was good"
Nevýhody: "the flight was full so drink service was not well organized, lack of water"
Nevýhody: "Please have a vegetarian option that does not contain cheese."
Nevýhody: "Staff didn't seem very efficient. Flight sat on runway for awhile and braking was very abrupt. Bags took too long at the dar airport."
Nevýhody: "We were delayed for 30 minutes, then for one hour, then they announced a delay for 3 hours. They changed the gate twice and the staff was not communicating what is happening and when we are supposed to board. Also, they did not add my miles for my connecting flight."
Výhody: "aircraft was nice and well kept, and crew friendly."
Nevýhody: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
Výhody: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Nevýhody: "About time they introduced WiFi on flights"
Výhody: "Nothing"
Nevýhody: "The food was horrible. My TV didn't work and although I asked for it to be reset several times, the crew kept forgetting. The flight was supposed to be 9 hours, but we left late and it was 11+ hours. I understand things happen, but the crew gave no explanation for the delay or elongated flight. Last, but not least, when we landed in Newark we waited 2 hours for our luggage to come out. We landed at 9:50pm and didn't receive our baggage until 11:50pm. My friend and I were not even the last to get our bags. Overall this was the worst flight experience I've ever had."
Nevýhody: "My daughter's entertainment system crashed after 20 minutes. She ended up sleeping so I watched a movie. When she woke up, we were going to switch seats, but I tried to turn it back on and mine wasn't working. (By the end of the flight, only maybe 10-20% were using theirs as many others crashed as well.) The food was very boring. At one point I was looking for a flight attendant and couldn't find a single one anywhere in coach."
Nevýhody: "The food is terrible."
Výhody: "Half empty plane was the best part of the flight."
Nevýhody: "People treated the plane like it was their home. People threw trash on the ground, let their kids run around. It sucked."
Nevýhody: "I ordered a vegan food. The crew had difficulties in delivering this simple thing"
Výhody: "The flight crew and services"
Nevýhody: "some air hostesses were mean and unpresent when needed"
Výhody: "I enjoyed my stay at the hotel. It was clean and the staff made sure to make every attempt to clean the room. They gave 2 bottles of water each day. The flight on Ethiopian Airlines was smooth, kind crew and clean airplane. Airport was well lighted and had big sighs."
Nevýhody: "This is what I didn't like, there guys there driving white cars or trucks that pretends to be taxi drivers. Don't use them. They are thieves and fake as hell. His name is Nasah, a guy from India, drives a white land cruiser. Please avoid them. Use the regular toyota cars that hat TAXI written on it."
Výhody: "On time, comfortable and clean aircraft, prompt courteous service and good food"
Nevýhody: "Old seats and dirty No entertainment Crew is rude"
Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Výhody: "The crews are friendly and smiling. Seat are comfortable"
Nevýhody: "If they allow the family with young children to board first will be excellent"
Výhody: "Customer service is awful I will never fly Pegasus again"
Výhody: "On time"
Nevýhody: "Food abd more comfort flight"
Nevýhody: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Výhody: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Nevýhody: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Nevýhody: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Výhody: "Evry think"
Nevýhody: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Nevýhody: "We were really afraid from istanbul to beirut."
Výhody: "Cheap ticket prices"
Nevýhody: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Výhody: "Cheap price with basic seats but all in good order and plenty of leg room"
Nevýhody: "The check in processes was very very slow"
Výhody: "The price. It was cheap this time around."
Nevýhody: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Výhody: "The flight was on time."
Nevýhody: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Nevýhody: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"
Výhody: "Everything was smooth from boarding to landing."
Nevýhody: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
Výhody: "Ontime departure and arrival. Friendly crew. Comfortable."
Nevýhody: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."
Výhody: "Friendly crew."
Nevýhody: "Not being able to check-in online."
Nevýhody: "Poor airline"
Výhody: "From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time."
Nevýhody: "Crew members are very rude"
Výhody: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Výhody: "The flight was delayed, presumably due to weather conditions"
Výhody: "like mentioned above"
Nevýhody: "nothing really"
Nevýhody: "Food not included in price of ticket. Food offered for a fee was very limited. But then again the flight was less than 3 hours."
Výhody: "Okay"
Nevýhody: "Old plane"
Výhody: "Was a save travel"
Nevýhody: "Delay 1 hour."
Výhody: "The seats were not too tight and the food is not extensively expensive"
Nevýhody: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Nevýhody: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Nevýhody: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."
Výhody: "The seats are not narrow."
Nevýhody: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"
Výhody: "Nothing"
Nevýhody: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Výhody: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Výhody: "The cappuccino"
Nevýhody: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."
Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Výhody: "anything"
Nevýhody: "everything"
Nevýhody: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."
Nevýhody: "We wait 1.5 hour....no good air conditional....no water and no juice"
Výhody: "The crew was nice."
Nevýhody: "That we didnt get even a glass of water"
Výhody: "Nothing"
Nevýhody: "Everything"
Výhody: "It was a smooth ontime flight, helpful customer service."
Výhody: "Nothing"
Nevýhody: "2 hours delay"
Nevýhody: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Výhody: "Nothing"
Nevýhody: "After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service."
Nevýhody: "not direct flight"
Výhody: "They charged us a bundle for food paid in advance that never showed up. The flight attendants spoke almost no english. All they could do was offer to sell it to us again. We tried, but there credit card machine was not taking any of our cards, they wanted cash, we didn't give it to them."
Nevýhody: "I think this airline is running some kind of scam. Always asking customers for more money, they took my credit card at the airport when I was complaining about my first flight being screwed up and unbeknownst to me charged more money when yhey were claiming they wanted it for verification purposes."
Výhody: "That it got me and my luggage there when scheduled"
Nevýhody: "The seats are cramped on Pegasus flights and you have to pay for everything, including something to drink."
Výhody: "Nothing at all. They're crooks."

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