Najděte levné letenky Londýn London City – Česká republika

Nevýhody: "There was no food ..."

Výhody: "Crew was friendly"
Nevýhody: "Food"

Výhody: "Friendly crew, smooth take off and landing and generous on things to eat and drink."
Nevýhody: "None. Keep up the good work."

Nevýhody: "The baggage took a really long time to be delivered to the carousel"

Výhody: "Amazing crew and great comfort"
Nevýhody: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."

Výhody: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Výhody: "Seats very comfortable; real feather pillow! Everything was on time."
Nevýhody: "Breakfast consisted only of sweet items -- I didn't touch it."

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Nevýhody: "Lost our bags"

Výhody: "Good service"
Nevýhody: "Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich"

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nevýhody: "A little more clean seats"

Výhody: "Nothing"
Nevýhody: "Nothonh"

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "Food and crew were great, very friendly and perfect with timing of serving meals"
Nevýhody: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."

Výhody: "The attendants were very pleasant and the food delicious"
Nevýhody: "A bit cramped in economy"

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "The flight to Zurich was delayed so I would have missed my connecting flight. We were automatically rebooked on British airways which got us home three hours sooner than the Swiss air connections. If they did the rebooking, I find that a real plus but can not rate them on anything else."
Nevýhody: "The"

Nevýhody: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Nevýhody: "They left my bag in Switzerland"

Výhody: "Very professional!"

Výhody: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Nevýhody: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"

Výhody: "The hospitality & staff were impeccable."

Nevýhody: "Not very much space for such a long flight."

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "Too hot. Even after several requests nobody lowered the temperature. Very cold manners except for one attendant who was friendly"
Nevýhody: "Service, Temperature, Attitude"

Výhody: "Very short flight so little to write about."
Nevýhody: "We've got no complaints."

Výhody: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."

Výhody: "It's swiss. everything works. always."
Nevýhody: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Nevýhody: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Výhody: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."

Výhody: "Swiss' Zurich Airport Business lounge is the most comfortable I've experienced. The flight attendants were professional, courteous and very helpful. A very enjoyable flight experience in business class."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "Most things were great"
Nevýhody: "Flight was delayed and almost missed my second flight"

Nevýhody: "The flight was late and I almost lost my connecting flight."

Výhody: "Everything ran like clockwork"

Výhody: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Nevýhody: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"

Výhody: "crew was great. Food was excellent. Bathrooms in good shape."
Nevýhody: "No internet. Very slim choices for entertainment."

Výhody: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
Nevýhody: "In this flight nothing , one of the worst I have ever had ."

Nevýhody: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Nevýhody: "There is no question about check-in?? My ticket, booked through Kayak, did not state that no baggage is included. The Swiss air just said I should have picked it up from the booking and forced me to pay Euro 30, which I will claim back from Kayak. This is gross misrepresentation and on the same ticket flying a luggage was included."

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Nevýhody: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("

Výhody: "Comfortable flight, quick boarding, great crew, good pilots."
Nevýhody: "My laggadge was left behind in Zurich (with my medication). Given age of electronics how hard it to make sure that everything is loaded? Not hard at all. They located Laggage at 12:30, but took them 7 hour to ship to Barcelona, so it arrived at 7:30 pm to Barcelona airoport. And they only delivered next day. Not cool. Advice: read laggage tags to reading device during loading and compare with transit customers flight database."

Výhody: "The food was great and the hosts were professional."
Nevýhody: "Not enough space in economy class, but there's nothing to be done about it. They could have distributed more water over night."

Výhody: "The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious."
Nevýhody: "Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also."

Nevýhody: "They lost my luggage and we barely made it to our connecting flight"

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Výhody: "Nice comfortable flight"
Nevýhody: "Crew was not necessarily warm or curteous"

Nevýhody: "My sun glasses were stolen out of my luggage !!"

Výhody: "Service. Crew genuinely cared about passengers.Well done."
Nevýhody: "N/A"

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Nevýhody: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."

Nevýhody: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Výhody: "Lucked out. Flight was quite empty. Travel was comfortable and easy. A smooth ride all along."

Výhody: "The service was excellent along with the flight being very comfortable."
Nevýhody: "A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails."

Nevýhody: "The flight"

Nevýhody: "Where is my bag"

Výhody: "It was a short flight"
Nevýhody: "Sitting in the exit row meant that we could not rest bags under our seat but no overhead was left for a single backpack between my partner and I (our only luggage for the flight). Additionally other passengers were rude regarding overhead and the crew was not communicative on who should put what sort of baggage in the overhead."

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Výhody: "Crew was excellent. Joseph was great!"
Nevýhody: "Food needs to be improved!!!"

Výhody: "Punctuality! Everything was on time. For a short fly like this one could hardly ask for more."

Výhody: "At least should have good brands of alcoholic drinks. Ugly mag limit the no of drinks consumed but keep better standard drinks"

Výhody: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Nevýhody: "I made seat reservation in the internet and the LH agent change it"

Výhody: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"

Výhody: "Good crew, okay seats, perfectly adequate food"
Nevýhody: "Entertainment choices were not so hot. Lots of movies, but few new ones."

Nevýhody: "Was delayed in a connection and missed flight. No offer or help provided to get me and children on another flight without charging me ~$9000 for another flight. Paid out of pocket for another airline. Cannot believe the extortion and lack of service provided!"

Výhody: "The crew was really nice"
Nevýhody: "There was no entertainment of course!"

Nevýhody: "Where to begin? During the booking process, there was no indication my travel partner and I would be flying Air Canada, and not Lufthansa. We were seated in the last row of the plane with painfully little legroom — even for two women of relatively small stature. The plane was not equipped with modern conveniences of operational wifi, music, or any other means of entertainment over the ten-hour flight. We were nearly an hour late to depart, but were unable to hear anything over the speakers regarding the cause for the delay, nor could we hear any of the flight attendants' safety instructions. What we could hear, however, was the surprisingly loud and nearly constant DINNNGGGG of the passengers' call buttons as they summoned the flight attendants. Because the flight was an overnighter, we attempted to sleep, but it was nearly impossible to do so due to the noise. I had earplugs in and could still hear the chimes, which were positioned right above our seats and made for an unpleasant experience and cranky travelers. The food was subpar as expected, but it would've been nice to be surprised with something resembling a fresh piece of fruit or vegetable. The flight crew was polite and one of the attendants took pity on us and offered a complimentary shot of whiskey, which partially alleviated the discomfort of the experience. That man is a saint and we surely hope he is better taken care of by this airline than we were. Overall a miserable experience. Will definitely rethink flying both Lufthansa and Air Canada in the future."

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Výhody: "Perfect"

Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"

Výhody: "The customer service from the crew. The airplane, entertainment unit and options."
Nevýhody: "Low quality food."

Výhody: "There was very little if anything positive"
Nevýhody: "Delays led to missing connecting flight. Delays could've been avoided. Staff were unhelpful, noncommunicative and poorly informed."

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Nevýhody: "N/A because we missed the flight."

Výhody: "Entertainment options were good and varied."
Nevýhody: "We were significantly delayed on take-off, landing, and taxi to our gate, and the staff was very rude about the whole ordeal. One flight attended shouted at us over the intercom several times. I won't be flying Lufthansa again. The food was inedible and the seats were horrible."

Nevýhody: "At the luggage claim the flight crew collected their baggage first then the passengers. My last bag didn't appear for 40 minutes after the flight crew departed."

Nevýhody: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Výhody: "Even though the flight lasted 12 hours, it was enjoyable. I feel like the crew put the best effort in order to make passengers feel comfortable. They served two meals and two snacks. Beverages were distributed many times. The leg room and the entertaining system were great. I would love to take another flight with this company in the future."
Nevýhody: "I cannot think of anything."

Výhody: "crew was very nice engaging. shopping at Munich airport was unexpectedly good."
Nevýhody: "My seat didn't recline. I changed seats with my sister mid flight so I could sleep."

Výhody: "Stewardesses were very helpful and polite."
Nevýhody: "Didn't like my family (including 14 year old daughter) being assigned separate seating for a long overseas flight! Idiotic!!"

Výhody: "comfortable seats pleasant flight attendants"
Nevýhody: "N/A"

Nevýhody: "Boarding was in organizes."

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Nevýhody: "crowded plane unfrindly staff no choice of meals long wait on board"

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Nevýhody: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Nevýhody: "Boarding was late and a bit chaotic."

Výhody: "So rude crew"

Nevýhody: "Bigger seats the new ones are way to narrow"

Nevýhody: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Výhody: "Confort and kindness"
Nevýhody: "It was too cold"

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Výhody: "Customer care was super supportive"
Nevýhody: "Inflight sandwiches"

Nevýhody: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Nevýhody: "Fix the damn KIOSKS at Vienna!"

Výhody: "Crew were great"
Nevýhody: "Refreshments"

Nevýhody: "Head support for 6 feet plus people on seats would be good"

Výhody: "Good for both."
Nevýhody: "Bigger seats."

Nevýhody: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Výhody: "Food, entertainment and crew was exceptionally friendly."
Nevýhody: "Seats not great for such a long flight."

Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Výhody: "quick/efficient boarding - good staff - good food - easy flight !"
Nevýhody: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Výhody: "the crew was nice"
Nevýhody: "Seat confort on long flights, leg rooms,"

Výhody: "Everything is alright"

Výhody: "Nice crew pilot food and beverage"
Nevýhody: "No wifi"

Výhody: "Everything was clean and well organized."
Nevýhody: "The flight was delayed 1 1/2 hours."

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "Snooth and efficiënt with a KLM service"
Nevýhody: "No entertainment"

Výhody: "Comfort was better than on the previous Dash-8. Food was OK."
Nevýhody: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "Everything excellent. Comfortable seats in business."

Výhody: "The leg room, was surprisingly roomy"
Nevýhody: "The food and that there was no entertainment."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "infotainment was down. Lost my luggage the flight was delayed"

Nevýhody: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Výhody: "Left ontime and service was excellent."

Výhody: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nevýhody: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Výhody: "Entertainment"
Nevýhody: "Food and one bathroom out of service makes an awful flight"

Výhody: "Arrived Early!"
Nevýhody: "Left Late :-)"

Výhody: "Overall everything was ok."
Nevýhody: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Výhody: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nevýhody: "Flight departing late."

Výhody: "The aircraft was clean"
Nevýhody: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Nevýhody: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Výhody: "Everything. A truly faultless experience!"
Nevýhody: "Nothing"

Výhody: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nevýhody: "Not much to comment on here."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Výhody: "Wide selection of entertainment, food was good."
Nevýhody: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Výhody: "Flight attendants were friendly, but they only had limited resources to work with."
Nevýhody: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Nevýhody: "sardines!"

Výhody: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"

Výhody: "--"
Nevýhody: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Výhody: "crew"
Nevýhody: "food"

Výhody: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Nevýhody: "Would be nice if there was wifi on board"

Nevýhody: "entertainment, comfort"

Výhody: "good"
Nevýhody: "improve list of movies"

Nevýhody: "The airplane is to small inside, very limited space."

Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."

Nevýhody: "A faster boarding"

Nevýhody: "It should better boarding organization, and my flight was late because LOT was waiting for the passengers from different flights which made me nervous about catching my next flight. How could they keep us inside of airplane with temperature outside of 35 degree C one hour to wait for late passengers"

Výhody: "Crew was amazing"
Nevýhody: "Flight delayed and we lost connection"

Výhody: "Complimentary upgrade to business class - wonderful!"
Nevýhody: "Delightful service and food."

Výhody: "Roomy"

Výhody: "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Nevýhody: "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."

Výhody: "On time"
Nevýhody: "Baggage destroyed"

Nevýhody: "Flight was delayed"

Výhody: "Food/drink options"
Nevýhody: "Customer service"

Výhody: "It had some interesting movies and food could been great if given two meals. Was able to get more candies and drinks."
Nevýhody: "Only one meal to get and could been more variety of movies like in Spanish and Russian and Polish. More music to listen to."

Výhody: "I went from Belgrade to WAW and then to Chicago. The flight from Belgrade was delayed by almost two hrs which made out flight to Chicago delyed as well. This was my first time flying with LOT and so far so good. I think the flights from WAW are delayed bcz of the other flights coming into WAW are delyed and since there are only one international flight a day they wait for these flights to arrive so they can take off. This is what happened in my case. The crew was very nice. I traveled with two small children and they were very helpful. I would def flight with LOT again"
Nevýhody: "There were no coffee being offered or kids snackes"

Výhody: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Nevýhody: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."

Nevýhody: "Flight cancelled with poor communication."

Výhody: "Flight was smooth, stewardess we're very friendly, and accommodating."
Nevýhody: "Flight was delayed (not their fault) however when we land their was no one to help with transfers or new arrangements with flights that were missed. Had to get 3rd party involved in order to get to destination."

Výhody: "Everything was well organized and orderly, though the staff were not too cheerful or friendly. Even though it was a short 1 hour flight I saw flight attendants giving crayons and papers to the kids and everyone was offered a small chocolate cookie, a tiny packet of sour gummies, and a cup of water for free which I didn't expect. The plane was very small but clean and I was fairly comfortable in my seat for the short flight. There was a magazine in the seat pocket in English and Polish. Mostly I liked the cheap ticket price and that it was an on time flight."
Nevýhody: "When we landed we went down 5 steps to the ground outside and got in a bus to go in the terminal. The plane was so small that there is very little space for carry on bags so that was a problem for some people, and as we entered the plane I noticed that the ceiling of the aisle is so low that my husband could touch his head on it if he went on his toes a bit (he's 6'4") It was odd to me that they had my husband and I assigned to seats an aisle apart, but a kind stranger agreed to change places. Lastly, the carry on baggage weight allowance is very low and they weighed our bags and we had to pay 24 dollars each for our overweight carry on roller bags which were then checked."

Výhody: "The Boeing 787 "Dreamliner" proved to be a great plane. The noise level inside the cabin was low, the legroom and width of the seats was excellent,"
Nevýhody: "The flight attendant was rather "bossy" than customer oriented."

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Nevýhody: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."

Výhody: "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Nevýhody: "The flight wash cancelled."

Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Výhody: "Crew was great."
Nevýhody: "No on-board entertainment."

Nevýhody: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"

Výhody: "Very roomy well designed plane. Good communication from pilot and staff."
Nevýhody: "I lost my iPad during this flight. Luckily it was found in the Warsaw airport but the airline did not do anything to help me besides giving me some phone numbers and email addresses. It would cost more to ship it back to the US then the iPad is worth. It would be nice if lot would provide help to get it to me."

Výhody: "Flight was empty so there was extra room"
Nevýhody: "Entertainment on my seat wasn’t working"

Nevýhody: "old aircraft enterrainment system didnt work food tray broken in many seats"

Výhody: "Quick boarding, clean aircraft"
Nevýhody: "Rude flight attendants, tv screen not working"

Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"

Výhody: "The entire check in process was smoothe and welcoming"

Nevýhody: "Long and hot wait in the transfer bus (you have to take a shuttle to the gate."

Výhody: "No delays nor complications"
Nevýhody: "N/a"

Nevýhody: "Bathrooms"

Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."

Výhody: "Nothing"
Nevýhody: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"

Výhody: "The crew was ok"
Nevýhody: "LOT planes were late to both directions to the place and 2 weeks later from the place. When we flew with my little daughter - toddler to the destination the plane was late and as a result we were late to another plane, so they sent us to the same destination country but to the different place and then I had to find out were to go further while our luggage was lost (found in 3 days). When we flew back, the plane was late once again and I was told that we might will be left until next day morning, so lots of nervous and stress. The food provided was very poor as well - basically just small chocolate bar and water, tea or coffee, so if you are hungry it would not really help you."

Výhody: "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Nevýhody: "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."

Nevýhody: "Food was terrible"

Výhody: "Customer service was good and flight arrived on time."

Nevýhody: "Credit cards didn't work in flight."

Výhody: "Older aircraft had not as narrow seating and was more comfortable."
Nevýhody: "Boarding que at Warsaw is a mess."

Výhody: "The aircraft in general was newer and all the screens were working and clear."
Nevýhody: "The lowest volume was almost too loud for comfort on the entertainment system for headphones. The seat has no cushion left."

Výhody: "Boarding was relatively quick"
Nevýhody: "After the first hour when food/drinks were handed out, the cabin crew (Economy) seemed to disappear entirely to the back of the plane and spend the rest of the flight chatting with each other until the final meal just before landing. I don't expect champagne service in Economy but the flight attendants could have been more proactive in walking down the aisles occasionally rather than just when handing out meals. If you needed a drink the best option was to head to the back of the plane and pour it yourself. In fact, most of the passengers did precisely this!"

Výhody: "Descent plain and service"

Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"

Výhody: "Really fast, great service!!"

Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"