Short flight no fuss on time
Nevýhody: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."
Výhody: "Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate..."
Nevýhody: "Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one.."
Výhody: "The size of hand luggage"
Nevýhody: "much more timely assistance following our missing this flight"
Výhody: "Major flight delay"
Nevýhody: "Everything ans basically no updates or info about what was happening."
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience."
Nevýhody: "A hot breakfast"
Výhody: "Crew bright polite and friendly. Professional"
Nevýhody: "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Výhody: "Was a easyJet flight"
Nevýhody: "Could have been Singapore airlines"
Výhody: "Good crew - efficient, polite and made the trip easy"
Nevýhody: "The usual shennanigans being herded into a crappy space before boarding.."
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Výhody: "Straight forward flight"
Nevýhody: "Economy flights are not known for the space"
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "The journey was made easy & stressfree with all our info on the easyJet app. Staff were very friendly on both flights. Paid for the extra leg room & that made all the difference."
Výhody: "All good"
Výhody: "Very fast turnaround, prompt boarding and disembarking."
Výhody: "Overall plane ride was smooth."
Nevýhody: "Big delay causing me terrible losses."
Výhody: "Flight from US got delayed and easyJet charged us full fare for next day flight."
Nevýhody: "Flight from US got delayed and easyJet charged us full fare for next day flight. Really bad services and policies. Should have gone British Airways."
Výhody: "Despite an hour's delay on the runway (not easyJet's fault) and some turbulence, we still arrived with time to spare for our onward travel, so the pilot must have made up some lost time."
Nevýhody: "The wait on the runway - French Air Traffic Control strike."
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Nevýhody: "We were three and a quarter hours delayed"
Výhody: "Cheap fare"
Nevýhody: "No entertainment"
Výhody: "Boarding, take off, landing & early arrival into Agadir"
Nevýhody: "Anti social behaviour by a group of Asian lads"
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Výhody: "Old aircraft and most uncomfortable poor seat and leg space"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "That we had priority boarding because 2e had a small child with us"
Nevýhody: "There was a delay on both flights. I had a small child with me which was hard ."
Nevýhody: "Return flight on Friday night cancelled, no reason given. Next alternative offered Monday afternoon, still awaiting compensation."
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Výhody: "Flew from Manchester to Hamburg. Seated exit row in 11C. Leg room great. Crew was efficient. Good cheap flight. Delayed but kept well informed."
Nevýhody: "Delay and boarding in Manchester. 'Now boarding' on notice board 10 mins before flight arrived."
Výhody: "Take off to landing everything was good"
Nevýhody: "2 hours to get to the aeroplane. 1 hour in easyJet queue. 1 hour in security. Only just made the flight. People should be fired for this continued incompetence and poor customer service."
Výhody: "The online booking & check in saved time. Process from baggage check in to boarding were smooth & hassle-free. That's what I need for a short flight. Will recommend to my brother when he & his wife travel to Europe end of this year"
Nevýhody: "No time so approached the counter staff at the airport about baggage hold, info provided was not complete. Luckily found some time to double check online, saved €€€ on baggage hold. Also, pls ignore rating on the food & entertainment, there were none. Overall, experience good enough for my short flight."
Výhody: "Clean cabin."
Nevýhody: "I always seem to sit next to an obese passenger who simply cannot fit in one seat (so they spill into mine)."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "Modern aircraft, once we were permitted onto aircraft the boarding was quick as both forward and rear doors were used."
Nevýhody: "The crew didn't bother to offer a full retail service on board, aircraft had seat pads missing, crew sat eating for bulk of journey. Delayed inbound meant plane was over an hour late, and not cleaned between service."
Výhody: "The flight was smooth and onboard refreshments ok. Staffs were polite so on the scheme of things it was a good flight."
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "Crew was nice, flight good"
Nevýhody: "You changed the airplane and didn't tell your customers. I did't have my seat and we had to wait 5-10 min before getting seated. We were already on the plane when we discovered what was happening, blocking the aisle. Very unconfortable"
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Výhody: "El vuelo estuvo aceptable, y la atención del personal en el aeropuerto fue bueno."
Nevýhody: "El abordaje fue desagradable. Estaba lloviendo mucho, hacía frío y abordamos desde el aire libre. Salimos desde la sala de espera, nos movilizaron en un autobús, que duró mucho tiempo en partir ya con las personas sobre él, y con las puertas abiertas. Después, la salida del autobús y el abordaje, lloviendo, fue muy desorganizada."
Výhody: "Flights were on time. Boarding was quick with front and rear boarding."
Nevýhody: "Tight seats."
Výhody: "Staff was nice"
Nevýhody: "First, when getting my boarding pass I was NEVER notified that I had the right of one bag only inside the cabin. Once I reached the gate I had to check in one bag and pay a ridiculous amount for it (more than the ticket itself) You should be much more proactive in communicating this as most airlines allow one bag and one personal item on board, so most of travelers might be used to this policy. Then, seating space is very cramped, not even a drink is complementary, and it is not very tasteful to have the place full of advertisements and have a market inside the plane"
Nevýhody: "I was there 10 minutes from my flight because of a lot problems from airline doesnt matter and they supposed to take a flight at 15:30 my flight was delay but we arrived at 15:40 and i was thinking i lost but suddenly i saw that it was missing 10 people more and i was running like hell on it and at the gate they didnt let us to take a bus ... The funny was that the plane departure at 16:20 that was freaking out and Im never gona take that airline ! I always chose Norwegian but i was thinkkng that they have change little bit ° , in Norwegian one time they wait for me 20 minutes 20 minutes ! Ryanair is the most Bad and i feel sad if i m writing for them as well !"
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Airport security was efficient."
Nevýhody: "Every group on plane seemed to have been purposely split up even though there were many empty seats. Difficult to book luggage on the website. They said there were strict size limits on cabin bags, but when we got to the gate they didn’t check any - we had to pay for an extra bag in hold when we could have just used a bigger bag for hand luggage. Everything was difficult. Bag drop didn’t work - we had to queue to to go to the desk 3 times and the lady eventually did it herself. Staff were polite and nice."
Nevýhody: "Boarding in Manchester was a disaster. Scanned boarding passes, let everyone down the stairs to the apron, only for to be told to come all the way back up the strairs again because of a change of aircraft. Had to do the whole pre boarding and boarding process all over again. More interested in selling hot Panninis rather than check if we had a belt for our baby. Even after doing safety checks, they passed us and still didn’t have a belt for our baby. Only when we called them back And asked for a belt did we get one, and all this whilst the aircraft was moving. Waited over 25 minutes for our buggy bag to come out the baggage belt in Dublin."
Výhody: "The flight attendants were very friendly, courteous and professional."
Nevýhody: "Literally everything from checking in to seat and baggage is unnecessarily monetized."
Výhody: "A pleasant journey."
Nevýhody: "It was fine. No complaints."
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Výhody: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Nevýhody: "Everything was rubbish"
Výhody: "'ve Ry quick"
Nevýhody: "40 mins late"
Nevýhody: "The heat, insane air con not working"
Výhody: "In flight snacks were good. Staff pleasant."
Nevýhody: "Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!"
Výhody: "On time and that’s about it"
Nevýhody: "Hot, cramped, slow boarding and ridiculous wait times at the bag drop in. Almost missed our flight despite getting there 2.5 hours before boarding"
Nevýhody: "Everyone stood up the entire flight and being split up from family."
Výhody: "Not much"
Nevýhody: "We boarded on time but ended up 30 minutes late due to the staff running around like headless chickens, seemed very unorganised. Guy making announcements on the plane spoke so fast you couldn’t understand a word. Engine made a terrible buzzing noise for half the flight, so loud you had to shout to hear anyone."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."
Výhody: "Nice and cheap."
Nevýhody: "The window was in the wrong place so I got a bad neck trying to look out."
Nevýhody: "The flight was significantly delayed because of a woman having a panic attack. Other people should not have to wait because one person is afraid of flying."
Nevýhody: "The staff, the crew none could english well enough for anyone to understand them"
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Delayed a little"
Výhody: "Crew were friendly"
Nevýhody: "Everything. I’d rather walk than use this company again"
Výhody: "Managed to sleep most of the way so the journey went very quickly"
Výhody: "Ryan air crew very good"
Nevýhody: "No vegatarian food"
Výhody: "Cheap fares"
Nevýhody: "Front boarding stairs out of use - conjestion at rear boarding Extras for check-in return journey"
Výhody: "We didn't crash and I arrived at my destination safely."
Nevýhody: "The flight was 90 mins late, we were herded like cattle onto the plane which was filthy with empty sweet wrappers littering the entirecabin, which in turn was full of crying children (whose parents appeared powerless/unwilling to comfort them). While none of this was helped by the poor weather creating epic turbulence and a near-miss with another aeroplane, I did take a flight the following day with EuroWings in identical weather which was far better controlled with less nausea-inducing turbulence so I do feel I can blame Ryanair for feeling quite sick as we left the plane. If we'd had to go in for a 3rd landing attempt, I'd probably have turned up for my meeting all covered in vomit as they don't even provide sick bags! Ryanair isn't just basic and cheap, they don't even do the basics properly. It's as though they're deliberately trying to make the experience as horrible as possible. Ryanair is dreadful. Never again!"
Výhody: "Price of tickets!"
Nevýhody: "Walking out on the tarmac to board."
Nevýhody: "leaving later than scheduled"
Výhody: "Prompt take off and easy boarding.decent leg room"
Nevýhody: "My husband was very disappointed with the coffee and the chocolate and cranberry cake. Prices very steep too.."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Comfortable seat"
Nevýhody: "Flight delay and .no air bridge"
Výhody: "Everything about it was smooth and easy"
Výhody: "The price of the ryanair flights are great, and will probably be the reason I continue to use them"
Nevýhody: "I am not bothered that there was no in flight entertainment, or that everything cost extra, a lot extra, like drinks (2.5Euros for a can of cola). It’s what you’d expect from a trip that only cost £14.99 each way... But, the things that don’t cost anything, the things you’d expect from any big brand weren’t there at all. Zero communication from staff about why the fliight was delayed (until we landed at Frankfurt) Zero personality from the staff. They looked unhappy, or overworked, or bored... Lufthansa, British Airways, AA, etc... all happy staff. Staff weren’t even communicating verbally... they mimed a lot of stuff... The safety breif was disorganised and they had to repeat it as the pilot interrupted... and the pilots announcements were very unclear, due to a lack of pronunciation of the words he was saying. If I was to offer a suggestion as to how this could be fixed, Inwould suggest that it has something to do with poor recruiting, low staff morale, or something similar"
Výhody: "Delayed take off , arrived a head of time"
Nevýhody: "Lack of information for delay"
Výhody: "The cabin crew were very friendly"
Nevýhody: "The queuing for boarding and the speed for boarding was bad"
Nevýhody: "= sardines and quite unpleasant"
Nevýhody: "Flight delayed, no baggage tags to put cabin cases in hold and ‘random allocation’ seats actively place people as far away from each other as possible"
Výhody: "The staff were friendly, the boarding crew clear and quick."
Nevýhody: "Late take off, shouldn't happen for a regular short haul flight, meant I was too late arriving at my final destination"
Nevýhody: "The landing very bumpy"
Nevýhody: "Needed more self service bag drop off terminals and better instructions on how to use them. Queue to drop off bags was ridiculous."
Výhody: "Boarding was good. Left & arrived on time. Crew very efficient in spite of the problems encountered with passengers."
Nevýhody: "The flight was not so much Ryanair as Liverpoolair. There were hen & possibly stag parties on board who had obviously had a lot to drink , were very noisy including when the safety procedures were being announced & the crew had to constantly deal with passengers who would not obey instructions."
Nevýhody: "Everything, firstly I checked in early as recommended to find that my wife and I were not sat together. It gave me the option to change one of our seats, stating that it would only increase in cost if we select a more expensive seat. It turns out there were more free seats than reserved but to sit next to my wife (without changing hers) it was going to cost £10, no idea why as they hadn't selected her a more expensive seat. Guess what.....the exact same happened when checking in on our return journey, can't wait to board the plane in a couple of days! When arriving at the airport it is clear Ryanair are removing staff to keep cost down with no care for passenger satisfaction, you check your bags in automatically which appears a scam for over weighing your cases and charging you without having to speak to you. It coat us £10 for being over a kilo, we didn't believe we were but paid it as we thought we had no choice because no staff were close by. A couple beside us were supposedly 3 kilos over and believed this to be incorrect, they kicked off enough of a fuss to be able to go check in face to face and not pay a single penny, doesn't quite seem fair? The final nail in the coffin was the fact that at 8.45 (our supposed departure time) we were stuck in a huge queue watching people get off the plane we were due to board. No delays or hold ups had been announced yet we should have been boarding at 8.15 and told to go to our gate as normal for this time. No plain in sight and when it arrives we can't go straight on as people are getting off it! All in all Ryanair have been awful so far and I am dreading our flight home!"
Výhody: "I like that they are affordable. My flights were very short (1 to 2 hours) so there was no entertainment. I also can't rate their food because I didn't purchase food or beverage. Overall I am very satisfied."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Výhody: "Row 1 seating"
Nevýhody: "40 mins late"
Výhody: "Some crew nice"
Nevýhody: "Not enough room for carry on bags."
Výhody: "It was very cheap"
Nevýhody: "Arrived late"