Výhody: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Nevýhody: "I like it the way it is. Keep doing the good job."
Výhody: "Very pleasant and comfortable flight."
Výhody: "Overall experience was good!"
Nevýhody: "Keep the good work up."
Výhody: "The food was good and many entertaining movies."
Nevýhody: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Crew was superbly amazing which made flight enjoyable."
Nevýhody: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Výhody: "Food selection. However, the snacks need to be readily available on long flights."
Nevýhody: "Entertainment is lacking behind other international carriers"
Výhody: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Nevýhody: "Please include Nigerian and Ghana movies"
Výhody: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Nevýhody: "Really we enjoyed this fly"
Výhody: "seat was great"
Nevýhody: "flight attendant should be nicer"
Výhody: "Crew was not mean"
Nevýhody: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Výhody: "Customer service and food."
Výhody: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Nevýhody: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Výhody: "We carefully taken care . The Hotess were alright"
Nevýhody: "Their food are ok"
Nevýhody: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Nevýhody: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "No proper meal provided"
Nevýhody: "PROPER comfort zone not provided at all"
Výhody: "Flight services"
Nevýhody: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Výhody: "Food was very good and plentiful"
Výhody: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Výhody: "Fantastic service, very friendly staff who are always happy to help"
Nevýhody: "Should have internet free of charge in flight"
Nevýhody: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Nevýhody: "Organization of the boarding"
Nevýhody: "The seats were cramped"
Výhody: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Nevýhody: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Nevýhody: "15 passengers waiting in line for the bathroom"
Nevýhody: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Výhody: "Good attitude from staff"
Nevýhody: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Výhody: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Nevýhody: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Výhody: "Great on board bar"
Nevýhody: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Nevýhody: "Food is not fresh and seats are not comfortable. Very little leg room."
Výhody: "Flawless boarding, service, food."
Nevýhody: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Výhody: "Good service, good entertainment options, modern aircraft"
Nevýhody: "My seat is changed without my approval.thats disgusting"
Výhody: "Comfort, entertainment, amenities"
Nevýhody: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Výhody: "Cabin crew courtesy."
Výhody: "I liked the food and the entertainment ."
Nevýhody: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Výhody: "Food was good."
Nevýhody: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."
Výhody: "Perfect landing."
Nevýhody: "My seat was too far from Toilet.."
Nevýhody: "Not allowing water on the flight made it extremely long and unbearable."
Výhody: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Nevýhody: "Nothing to report."
Nevýhody: "Cramped seating on long flight. Headrest not adjustable."
Výhody: "Qatar Airways is always impressing"
Nevýhody: "Nothing at all"
Výhody: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Výhody: "Boarding was done well and plane was on time."
Nevýhody: "The staff was not very friendly and very lax in prep for take-off and landing."
Výhody: "All were as per timing . Professional attitudes."
Nevýhody: "A long flight but no LCD screen for entertainment."
Nevýhody: "Boarding it was not good"
Výhody: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Nevýhody: "Not charger ports, or entertainment of any kind."
Výhody: "The plane dream liner"
Výhody: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nevýhody: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Nevýhody: "Really I have taken this flight several times and they are always perfect"
Výhody: "Our flight got delayed for 3 hours and they where ri rude to us"
Nevýhody: "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."
Výhody: "Lenient on the luggage allowance but human relations need to"
Nevýhody: "The flight arrived late 1.30 hours, so I miss the domestic flight."
Nevýhody: "Not to sit in the midddle seat."
Výhody: "The food was really great, and the crew was so helpful"
Nevýhody: "The boarding time was delayed. The boarding process could have be more streamlined."
Nevýhody: "The problem with you guys with priceless they made reservation under my name and i want to correct this at the time to my sun but they didn’t send me anything about fhe reservation until the next day so i lost the ticket because i am not traveling they should asked before they made the reservation"
Výhody: "crew was great"
Nevýhody: "business seats could be more comfortable"
Nevýhody: "3 hours delay !"
Výhody: "There is nothing I like when I travel with egypt air we lost our bag and finally they find it after 9 hours Really bad experience with egypt air"
Nevýhody: "They need to really understand the difference betweeen the business and economy ppl pay extra to feel comfort and have a priority boarding but in EGYPTAIR business and economy is the same no difference"
Výhody: "Service not bad, other then that not good"
Nevýhody: "Straight flight is better then connecting"
Výhody: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Nevýhody: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"
Výhody: "On time"
Nevýhody: "Crew in boarding was very rude"
Výhody: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Nevýhody: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"
Nevýhody: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
Výhody: "The seat was comfortable the boarding crew was so helpful"
Výhody: "It’s alwa on time"
Nevýhody: "Nothing really"
Výhody: "Respectful, cheerful, and helpful crew members"
Nevýhody: "Food quality on Both flights was not that fresh!"
Výhody: "Good flight. Arrived on time and left relatively on time"
Nevýhody: "Luggage took a long time to arrive in the terminal"
Výhody: "Nice trip good food"
Nevýhody: "Everything is bad, food is horrible, tea is cold, AC is not cold and not serving even water for 2 hours since the take off. When arrived we got transported to terminal in old bus after waiting long time for the bus to return from taking the first patch of passengers."
Nevýhody: "Long time at jfk airport"
Výhody: "Great overall service and treatment."
Nevýhody: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Výhody: "The cabin service was excellent and attentive"
Nevýhody: "We were unable to board. They said it is over booked.my whole trip to Luxor was ruined. Paid money to Luxor tour gone wasted. They rescheduled but trip gone wasted."
Výhody: "Food was okay and it's commendable that the airline offered hotel rooms for passengers with long layover."
Nevýhody: "The plane should be at least clean. Sat close to the window twice and it was dirty with some weird stuff. The seat beat was also dirty."
Nevýhody: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Nevýhody: "Food ordinary"
Výhody: "Thé smiling and helpful flight attendant"
Nevýhody: "The kind of movie"
Výhody: "Crew were professional, despite flight was almost fully booked. Food portion (i had beef meal) was very small (beef). Drinks are ok. Landing was very smooth."
Nevýhody: "Egyptair online check-in failed to issue the boarding pass, just managed to change my seat. The same failure occurred on my way back to Cairo, and reasons are not clear!"
Výhody: "Great crew, members always welling to help"
Nevýhody: "Close flight without care of me and they charge me extra fee to get a new booking"
Výhody: "Flight from Kuwait to Cairo was great."
Výhody: "Crew were nice, food was good, overall pleasant experience"
Nevýhody: "Boarding was slightly late and so flight was a bit late."
Nevýhody: "Sat on hot plane Cairo to Amsterdam waiting for take off"
Výhody: "Everything was fantastic"
Výhody: "Was good trip in terms of timing!"
Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Nevýhody: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"
Nevýhody: "Not charging for a small bottle of water would be nice."
Nevýhody: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Výhody: "Crew was good, cheap price"
Nevýhody: "Rough landing, and very poor luggage service upon arrival"
Nevýhody: "Because of health reasons, we wanted to cancel the flight but there was no such option. firstname.lastname@example.org"
Výhody: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."
Výhody: "The crew was fine."
Nevýhody: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Výhody: "The flight was very uncomfortable and dirty"
Výhody: "Nice and fast plane ride."
Nevýhody: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Nevýhody: "No tv screens. Have to lay for food. Seats dont recline"
Výhody: "Easy smooth boarding. Peaceful flight."
Nevýhody: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"
Výhody: "I arrived alive!"
Nevýhody: "Service was poor, plane was hot, not my best flight experience by far"
Výhody: "The flight was on time."
Nevýhody: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Výhody: "The first leg of my trip was good."
Nevýhody: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Nevýhody: "Wait time, customer service"
Nevýhody: "Landing was very rocky"
Nevýhody: "They lost several passengers’ luggage including mine."
Výhody: "Not much"
Nevýhody: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Výhody: "Friendly crew."
Nevýhody: "Not being able to check-in online."
Nevýhody: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Výhody: "It got me there safely"
Nevýhody: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Výhody: "Cheap Air ticket"
Nevýhody: "Seats are not comfortable."
Výhody: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Nevýhody: "The space between the seats could have been a bit roomier."
Výhody: "price good -- and it worth try again -- get more from this price"
Výhody: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Nevýhody: "No AC in both aircrafts!"
Nevýhody: "Flight got delayed Grumpy crow Seats not comfortable"
Nevýhody: "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"
Nevýhody: "Everything is charge money"
Výhody: "Fast boarding on time departure nice crew"
Nevýhody: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Výhody: "They changed my online check in into front window seats for free Was in time"
Nevýhody: "It's low cost, it arrived in time. It's ok :)"
Výhody: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Nevýhody: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"
Výhody: "Quick flights"
Nevýhody: "Long layover in inexciting airport Long, congested lines to board planes"
Výhody: "It is fine. It gets you from point A to point B."
Nevýhody: "It's almost outrageous that they don't give you water."
Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Nevýhody: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"
Výhody: "30 minutes late leaving Denzili, but otherwise fine. Denzili airport and easy airport to navigate."
Výhody: "It was a fast flight, flights have a low bar for comfort and food. The seats were fine and I slept through the flight so I cannot comment on the food but everything was clean and the staff was polite. The style of the aircraft is what shocked me. It seemed modern and almost like they hired an interior design person for style not function."
Nevýhody: "The flight was delayed. But hey, that happens with flights"
Nevýhody: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Výhody: "The crew was nice."
Nevýhody: "That we didnt get even a glass of water"
Nevýhody: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Nevýhody: "I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???"
Nevýhody: "We were delayed going and coming back! Staff were not helpful on our way back. Unfortunately I had a very bad experience with using kayak as when I wanted to cancel I was very shocked that vayama charges $344 for changing both flights timings were as if I had booked through Pegasus themselves it would have been $75 , never again and I have deleted the app"
Nevýhody: "After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service."