The bad reviews made me worry so much as we are flying with a 17 month old but the flight and service was amazing!
Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Nevýhody: "Not charging for a small bottle of water would be nice."
Výhody: "Crew was good, cheap price"
Nevýhody: "Rough landing, and very poor luggage service upon arrival"
Výhody: "Flight was on time."
Nevýhody: "Check in line was very long and boarding was very unorganized."
Nevýhody: "4 hours late - no communication Rude flight attendants"
Výhody: "On time"
Nevýhody: "Food abd more comfort flight"
Výhody: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."
Nevýhody: "They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus"
Výhody: "The flight was very uncomfortable and dirty"
Nevýhody: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Výhody: "Nice and fast plane ride."
Nevýhody: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Nevýhody: "No tv screens. Have to lay for food. Seats dont recline"
Výhody: "Easy smooth boarding. Peaceful flight."
Nevýhody: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"
Výhody: "I arrived alive!"
Nevýhody: "Service was poor, plane was hot, not my best flight experience by far"
Výhody: "The first leg of my trip was good."
Nevýhody: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Nevýhody: "Wait time, customer service"
Výhody: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Nevýhody: "Landing was very rocky"
Výhody: "Cheap ticket"
Nevýhody: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."
Nevýhody: "Huge delay from my flight to Turkey and again a delay returning to Germany."
Nevýhody: "They lost several passengers’ luggage including mine."
Výhody: "Not much"
Nevýhody: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Nevýhody: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
Výhody: "Friendly crew."
Nevýhody: "Not being able to check-in online."
Nevýhody: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Výhody: "It got me there safely"
Nevýhody: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Nevýhody: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Výhody: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Nevýhody: "No AC in both aircrafts!"
Nevýhody: "Flight got delayed Grumpy crow Seats not comfortable"
Výhody: "Everything was on time, crew was nice, a lot of empty seats"
Nevýhody: "Noisy children..."
Nevýhody: "Everything is charge money"
Nevýhody: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Výhody: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Nevýhody: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"
Výhody: "No problems at all, everything was OK and most important, on time"
Výhody: "It is fine. It gets you from point A to point B."
Nevýhody: "It's almost outrageous that they don't give you water."
Výhody: "Staff was super friendly and efficient."
Nevýhody: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."
Výhody: "Boarding was OK. Price is good"
Nevýhody: "Crew service is not good Lotec airplane Trouble website"
Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Nevýhody: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Výhody: "Although the previous flight was late, the boarding has waited for us to come."
Nevýhody: "The staff's English was not understandable at all even for a native speaker."
Nevýhody: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."
Výhody: "The crew was nice."
Nevýhody: "That we didnt get even a glass of water"
Nevýhody: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Nevýhody: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."