Nevýhody: "Food options were very similar. And the pre-made meals are hit or miss"
Výhody: "Crew professional. Clean. Safety and security and health prioritized."
Nevýhody: "food could have been better."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Good flight"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "Food was terrible. It’s worse among the airlines."
Nevýhody: "Delays twice which cost me lots of stress and taxi $"
Výhody: "Crew were helpful"
Nevýhody: "Luggage didn't make it onto flight, from transfer flight"
Výhody: "Crew was good! Food was good! Boarding was on time !"
Nevýhody: "Economy comfort could be better."
Nevýhody: "It could be better if they serve food from Doha to Islamabad."
Výhody: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Nevýhody: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Výhody: "Many movies (entertainment) I got front seat with leg space (comfort)"
Nevýhody: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."
Nevýhody: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."
Výhody: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Výhody: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Nevýhody: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Výhody: "The crew was awesome had the most caring crew anything you need thier there to make us happy I’m absolutely happy"
Nevýhody: "I dislike the economic class on a 19 hour journey to Doha to Dallas Texas I felt so tight and annoyed with people next to me when asking to go to the bathroom that’s my mistake next time I surely will go on bussiness class other then that everything was great."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Same as above"
Nevýhody: "Same as above"
Výhody: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Výhody: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Nevýhody: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."
Výhody: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Nevýhody: "Internet kept cutting off despite me paying."
Výhody: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Nevýhody: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"
Nevýhody: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Výhody: "Hindu meal only be vegetarian"
Nevýhody: "All is good"
Výhody: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Nevýhody: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Výhody: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Výhody: "the flight was comfortable"
Výhody: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Nevýhody: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Výhody: "Service outstanding"
Výhody: "Crew attention and care"
Nevýhody: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Nevýhody: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Výhody: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Nevýhody: "Boarding in Qatar was a bit disorganised."
Výhody: "Crew was great"
Nevýhody: "Out of mango juice and the plane was too old."
Výhody: "Everything was good."
Nevýhody: "More movies, no wifi, better food"
Výhody: "New plane. Decent legroom."
Nevýhody: "Not enough food was served for a 16.5 hour flight."
Výhody: "The food and crew."
Nevýhody: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Výhody: "The crew members are amazing."
Výhody: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Nevýhody: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Výhody: "Food was good."
Nevýhody: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"
Výhody: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Nevýhody: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."
Výhody: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Výhody: "The service from the crew was amazing"
Nevýhody: "The food was not bad compared to some air lines"
Výhody: "The friendliness of the crew."
Výhody: "Schedule of flight"
Nevýhody: "Space between seats were smaller"
Výhody: "Almost nothing"
Výhody: "Food and drink options. Courteous."
Nevýhody: "Smells from others"
Výhody: "The Boing 777."
Nevýhody: "Flight attendants English very poor."
Výhody: "Qatar airways equipment very good."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Crew was fantastic!"
Nevýhody: "I wish they would use newer planes on this long route but other than that everything was excellent!"
Výhody: "The staff were good"
Nevýhody: "Better seats and it was not Turkish Airline they change to another company"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Plenty of films."
Nevýhody: "Cabin was too hot."
Výhody: "Best crew, clean, well maintained, good flight experience"
Nevýhody: "Flight was delayed by 1:30 hrs Not much info was given"
Nevýhody: "Flying out of the Istanbul airport was horrible."
Nevýhody: "Boarding. The gates were cheep changing. Poor room between seats."
Výhody: "Plane clean, newish. Went up, took us there, landed."
Nevýhody: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Výhody: "I go economy. It's the most comfortable economy I've ever experienced. Every seat was filled."
Nevýhody: "I have no complaints."
Nevýhody: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Výhody: "The food, cabin crew behavior, entertainment systems were decent."
Nevýhody: "1. Aweful legspace and overall space: I am 5'11'' and an average guy. It was like fitting myself into a cage. 2. Ground management is very bad. I felt that in both Boston and in Istanbul. They make people wait and the queue becomes long to adjust their delays. My flight from Istanbul to Dhaka was scheduled at 3:40 am. They started boarding passagers at around 3:10 am. Before that, they even bothered to show up at the boarding bridge, let alone informing people about their delay. The behavior of the groud crew was an embarrassment."
Výhody: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Nevýhody: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."
Výhody: "The check in at Budapest was very helpful."
Nevýhody: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "N O T H I N G"
Nevýhody: "Very unorganized and poor communication services"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."
Výhody: "Service. Very professional staff. Great food and drinks."
Nevýhody: "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."
Výhody: "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
Nevýhody: "We liked everything."
Výhody: "The seats reclined very far and were super comfortable! I never sleep on planes and I slept the whole 13 hour flight. The staff was so friendly and made sure you were as comfortable as could be. The food was delicious and they give you a menu so that you can make a selection."
Nevýhody: "One of my meals they ran out of the pasta so I had to eat rice meal instead. Nothing too crazy but I was a little disappointed."
Výhody: "Crew friendly and accommodating."
Nevýhody: "Much of food, esp mac and cheese, cold."
Nevýhody: "The seats were hard and lacked legroom"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Nevýhody: "Seats not to comfortable but can't really change that without upgrade."
Nevýhody: "They moved the time up without prior notice. I could have lost the flight. They checked my bag in Antalya via Istanbul to Naples. When arrived in Naples no luggage. After long wait was told it is held in security in Istanbul. They should have not boarded me if they had problem with the luggage or at least they should have told me in Istanbul not after arriving at destination and have to search for an answer. Extremely poor airline and will never fly with them again."
Výhody: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Nevýhody: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Nevýhody: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Výhody: "The entertainment choice and availability of USB port for charging was excellent."
Nevýhody: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Food was very good"
Nevýhody: "the smell of the airplain was very bad"
Výhody: "very comfortable and plesant"
Výhody: "The crew was incredible and helped to cater to all our needs. The full meals were delicious. The comfort/ entertainment on our international 11 hr flight was very good. Personalized tv with loads of options, USB outlet for phone charging, headsets, pillows and blankets all included."
Nevýhody: "We had to wait over an hour for our bag after landing. This may have been due to the rainy weather/ large plane."
Nevýhody: "Staff was rude, was so bad cannot even use word customer service to describe it"
Nevýhody: "Delay in receiving luggage ,"
Výhody: "Excellent service, excellent food, very friendly crew"
Nevýhody: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Nevýhody: "From the moment we boarded until we arrived home he trip was a disaster"
Výhody: "Enjoyed the flight, airports, service."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Plane seats were comfortable."
Nevýhody: "Got sick from food. Stewardress skipped over me for service."
Nevýhody: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"
Výhody: "Every thing was perfect and the service too"
Nevýhody: "The only problem is I didn't one of my luggage on time after 3 days I was upset and made"
Výhody: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nevýhody: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Výhody: "Services is good ."
Nevýhody: "Food can be better"
Výhody: "Confort and kindness"
Nevýhody: "It was too cold"
Výhody: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Výhody: "Usual faultless KLM experience"
Výhody: "Flight arrived on time"
Nevýhody: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Výhody: "Crew was great and helpful despite oversight in my special meal."
Nevýhody: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Nevýhody: "Head support for 6 feet plus people on seats would be good"
Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"
Nevýhody: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Nevýhody: "They left my bag off the plane. Ridiculous."
Výhody: "Crew was fantastic."
Nevýhody: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Výhody: "Nice aircraft"
Nevýhody: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Výhody: "Crew was nice and friendly"
Nevýhody: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Výhody: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nevýhody: "The earphones could have worked!"
Nevýhody: "Larger meals."
Nevýhody: "Not enough leg room"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Výhody: "Efficient crew"
Nevýhody: "Long, slow line at check in. Not many new movies or tv shows"
Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."
Výhody: "Food and staff behaviour"
Výhody: "Everything is top notch for an airline company."
Nevýhody: "Nothing.... I enjoyed every moment of the flight."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Nevýhody: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Výhody: "Sandwich was incredibly tasty (although not much filling)"
Nevýhody: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Výhody: "Really friendly staff. Great service"
Výhody: "Premium economy service was good."
Nevýhody: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Výhody: "Booked extra room seat which gave me good room for seating"
Výhody: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Výhody: "The food service was good and the flight attendants were friendly."
Nevýhody: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Výhody: "Pleasant flight"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nevýhody: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Nevýhody: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Nevýhody: "Tiny old cramped plane."
Výhody: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nevýhody: "Not much to comment on here."
Nevýhody: "Two hours delay in the start."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Loved the service...everything was excellent"
Nevýhody: "The bus class seat was a bit narrow at the feet"
Nevýhody: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Výhody: "Eveything is well arranged"
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Výhody: "great choice of entertainment content, friendly crew"
Nevýhody: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Nevýhody: "Terrible service in flight and customer service wise .. app functionality was below"
Výhody: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Stuck in Chicago O'hare overnight, had to sleep in terminal until flight in the morning. Gate changed three times.
It was only an hour flight, but at that, it was still late
Fast boarding, great entertainment on board, lots of updates from the capitan during the trip, no lost luggage issues
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "Boarding be insured as I have a ticket"
Výhody: "Thanks for the good care."
Nevýhody: "Beta information for the flight"
Výhody: "It was very comfortable and service was great and good food and drink"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Nevýhody: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"
Výhody: "Crew and food were nice."
Nevýhody: "The flight was delayed for 60 minutes"
Výhody: "Easy and smooth check in and everything else! Friendly service! Love flying with Lufthansa"
Výhody: "Movie choices were great! The crew was very nice and accommodating."
Nevýhody: "Uncomfortable seats, but that's a problem with every airline."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "I couldn’t eat the food"
Výhody: "Everything except boarding"
Nevýhody: "Boarding process was incredibly disorganized"
Výhody: "Efficient boarding process"
Nevýhody: "Only got a cookie for food"
Nevýhody: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
Výhody: "The atmosphere they create is very comfortable"
Nevýhody: "I don’t now"
Výhody: "Early flight, from getting on the plane to out at bag check it took less than an hour! Flight was not full so middle seats were also free."
Nevýhody: "Nothing, great flight!"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "My booking and ticketing went very well Lufthansa was great"
Výhody: "Crew was warm and considerate."
Nevýhody: "Flight was jam packed and a huge guy sat next to me and made my entire flight miserable. In economy, huge guys are a big inconvinience as they spill over your space (which is already cramped). The passenger in front pushes her seat back and when i do the same, someone from behind says it makes them uncomfortable. Wish crue can take care of these situations."
Výhody: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nevýhody: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"
Nevýhody: "I didn't like anything"
Výhody: "There was a problem with baggage self checkin and it was hard to tell what to do"
Výhody: "Good service.good movies.Good food."
Výhody: "Congratulations for your pilot! He gave us the best landing ever! Very smooth and safe landing. One minute we were in the air and the other he was just parking the airplane!"
Výhody: "Efficient loading. Flight was on time. Nice crew."
Výhody: "Efficient boarding"
Nevýhody: "Food was poor, dried up and not enough for 10 hours flight. You did have the option to buy more."
Výhody: "comfort, crew"
Nevýhody: "long delay which made me miss my connecting flight, poor choice of on-board entertainment"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "The space and service. It's far beyond what you get on other airlines!"
Výhody: "made sure we didnt miss our connecting flight to denver after flight from paris was delayed. met us at landing and took us to immigration and gate"
Výhody: "Crew was great... food was wonderful. The lie-flat seat made my day."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "Nice attendants."
Nevýhody: "They left one of the bags at Frankfort and we had to wait 8 hrs at the airport till they could get it back."
Výhody: "We arrived safely and on time. They served food on a fairly short flight, which would never happen on a US carrier."
Nevýhody: "Boarding was chaotic as we were bused to plane and told to board via the rear stair if our seat was above 20, which was inconvenient. The food was tasteless."
Výhody: "I liked that Lufthansa was able to get me a flight home on the day planned in spite of the strike. I love Lufthansa's customer service. The flight was excellent. As usual the fight attendants were great. They worked together to get every thing done and make passengers comfortable. I prefer to fly Lufthansa"
Nevýhody: "There were many empty seats in the economy plus section. Once in flight passengers were offered an upgrade but it was still about 300 dollars. I understand that if the price for an upgrade dropped once in flight people would just wait until then to upgrade. However, I think something should be done differently somehow. If economy plus is frequently not full then please consider refiguring your planes to give regular economy just a bit more space, even an inch or two would make it nicer. At the end of our flight the passenger behind me was crying because of pain in her jaw and face. The flight attendants were very attentive, and did all the right things. Except they advised the passenger to see a dentist before her flight home. They should know that sinus pressure, or pain from a sinus infection, can feel like a tooth problem. Just FYI. A suggestion to visit an urgent care center that day would be more appropriate. An urgent care center would be able to take care of sinus problems (she sat behind me for a transatlantic flight I can tell you she had some). An urgent care center would also be able to refer her to another provider as needed."
Výhody: "The Flight itself ,service was excellent, however the experience at Frankfort airport was bad."
Nevýhody: "Terminal at Frankfort -Too long a walk to reach buisiness lounge from arrival gate from Bengaluru,by the time we reached there it was time to walk back all the way for Tampa departure gate."
Výhody: "Boarding was done well and plane was on time."
Nevýhody: "The staff was not very friendly and very lax in prep for take-off and landing."
Výhody: "All were as per timing . Professional attitudes."
Nevýhody: "A long flight but no LCD screen for entertainment."
Nevýhody: "Boarding it was not good"
Výhody: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Nevýhody: "Not charger ports, or entertainment of any kind."
Výhody: "The plane dream liner"
Výhody: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nevýhody: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Nevýhody: "Really I have taken this flight several times and they are always perfect"
Výhody: "Our flight got delayed for 3 hours and they where ri rude to us"
Nevýhody: "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."
Výhody: "Lenient on the luggage allowance but human relations need to"
Nevýhody: "The flight arrived late 1.30 hours, so I miss the domestic flight."
Nevýhody: "Not to sit in the midddle seat."
Výhody: "The food was really great, and the crew was so helpful"
Nevýhody: "The boarding time was delayed. The boarding process could have be more streamlined."
Nevýhody: "The problem with you guys with priceless they made reservation under my name and i want to correct this at the time to my sun but they didn’t send me anything about fhe reservation until the next day so i lost the ticket because i am not traveling they should asked before they made the reservation"
Výhody: "crew was great"
Nevýhody: "business seats could be more comfortable"
Nevýhody: "3 hours delay !"
Výhody: "There is nothing I like when I travel with egypt air we lost our bag and finally they find it after 9 hours Really bad experience with egypt air"
Nevýhody: "They need to really understand the difference betweeen the business and economy ppl pay extra to feel comfort and have a priority boarding but in EGYPTAIR business and economy is the same no difference"
Výhody: "Service not bad, other then that not good"
Nevýhody: "Straight flight is better then connecting"
Výhody: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Nevýhody: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"
Výhody: "On time"
Nevýhody: "Crew in boarding was very rude"
Výhody: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Nevýhody: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"
Nevýhody: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
Výhody: "The seat was comfortable the boarding crew was so helpful"
Výhody: "It’s alwa on time"
Nevýhody: "Nothing really"
Výhody: "Respectful, cheerful, and helpful crew members"
Nevýhody: "Food quality on Both flights was not that fresh!"
Výhody: "Good flight. Arrived on time and left relatively on time"
Nevýhody: "Luggage took a long time to arrive in the terminal"
Výhody: "Nice trip good food"
Nevýhody: "Everything is bad, food is horrible, tea is cold, AC is not cold and not serving even water for 2 hours since the take off. When arrived we got transported to terminal in old bus after waiting long time for the bus to return from taking the first patch of passengers."
Nevýhody: "Long time at jfk airport"
Výhody: "Great overall service and treatment."
Nevýhody: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Výhody: "The cabin service was excellent and attentive"
Nevýhody: "We were unable to board. They said it is over booked.my whole trip to Luxor was ruined. Paid money to Luxor tour gone wasted. They rescheduled but trip gone wasted."
Výhody: "Food was okay and it's commendable that the airline offered hotel rooms for passengers with long layover."
Nevýhody: "The plane should be at least clean. Sat close to the window twice and it was dirty with some weird stuff. The seat beat was also dirty."
Nevýhody: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Nevýhody: "Food ordinary"
Výhody: "Thé smiling and helpful flight attendant"
Nevýhody: "The kind of movie"
Výhody: "Crew were professional, despite flight was almost fully booked. Food portion (i had beef meal) was very small (beef). Drinks are ok. Landing was very smooth."
Nevýhody: "Egyptair online check-in failed to issue the boarding pass, just managed to change my seat. The same failure occurred on my way back to Cairo, and reasons are not clear!"
Výhody: "Great crew, members always welling to help"
Nevýhody: "Close flight without care of me and they charge me extra fee to get a new booking"
Výhody: "Flight from Kuwait to Cairo was great."
Výhody: "Crew were nice, food was good, overall pleasant experience"
Nevýhody: "Boarding was slightly late and so flight was a bit late."
Nevýhody: "Sat on hot plane Cairo to Amsterdam waiting for take off"
Výhody: "Everything was fantastic"
Výhody: "Was good trip in terms of timing!"