Výhody: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Nevýhody: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Výhody: "Flexible seating due to only very few passengers. On time departure and arrival"
Výhody: "crew was pushing , no time in an rush all the time"
Nevýhody: "service level"
Výhody: "Great inflight entertainment"
Nevýhody: "Have WiFi that is working"
Nevýhody: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Výhody: "The crew was very helpful and courteous."
Nevýhody: "The flight was delayed and I decreased my time in Singapore"
Výhody: "Crew was attentive."
Nevýhody: "The entertainment was rather limited."
Výhody: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Výhody: "Singapore airlines never disappoints"
Nevýhody: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Nevýhody: "Reservation online"
Výhody: "Great crew and cabin!"
Nevýhody: "Meals were just ok"
Výhody: "The crew was amazing. The seat were uncomfortable"
Výhody: "This was the most comfortable business class mid haul flight I've ever taken."
Nevýhody: "Absolutely nothing went wrong."
Nevýhody: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Výhody: "personel provided excellent service"
Nevýhody: "food was ok. A faulty entertainment system did make our flight feel longer."
Výhody: "Everything else"
Nevýhody: "Food was less than marginal"
Výhody: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Nevýhody: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
Výhody: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nevýhody: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Výhody: "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
Nevýhody: "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
Výhody: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Nevýhody: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Výhody: "crew very helpful with seating service on board also good"
Nevýhody: "head phones for entertainment very uncomfortable Food not to my taste"
Výhody: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Nevýhody: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Výhody: "Ease of check in, very quick."
Nevýhody: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Výhody: "Entertainment excellent, cabin crew superb"
Výhody: "The serivce was amazing. Also it was clean and the food was great."
Výhody: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Výhody: "Loved the hot towel service"
Nevýhody: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Výhody: "Premium economy"
Výhody: "Crew was good."
Nevýhody: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Výhody: "food. schedule was on time"
Výhody: "Overall experience"
Nevýhody: "Could have had a better selection of movies"
Výhody: "Foot rest, large movie screen, good food"
Nevýhody: "They ran out of diet drinks."
Výhody: "Service is very good."
Nevýhody: "Too warm/hot inside the cabin throughout the flight."
Výhody: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Výhody: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Výhody: "Red wine was good"
Nevýhody: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Výhody: "Best serves ever will fly every time"
Výhody: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Nevýhody: "Really nothing. I loved flying with them."
Výhody: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Výhody: "Hard to find lounge for bclass users"
Nevýhody: "Old planes and screens."
Výhody: "Vegeterian breakfast was good thou ."
Nevýhody: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Nevýhody: "cramped uncomfortable seats freezing cold in the plane"
Výhody: "Flight on time"
Nevýhody: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Výhody: "Service was great, food was alright, was able to move from a middle seat to a window."
Nevýhody: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Výhody: "I wouldn’t know t"
Nevýhody: "To let me on the flight"
Nevýhody: "The pilot take off, navigation in the air, and landing were horrible ."
Výhody: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Nevýhody: "Drink and snack service, but captain was concerned about "bumps""
Nevýhody: "So uncomfortable with tiny seats"
Nevýhody: "Hand out headphones, my phone doesn’t have compatibility."
Výhody: "price great; direct flight;"
Výhody: "On time, comfortable flight. Great crew and service."
Nevýhody: "Nothing. Everything was great."
Výhody: "They were awesome"
Nevýhody: "Nothing I was at my best on the best airline and crew"
Výhody: "Crew was great as always. Friendly and professional"
Nevýhody: "We had a delay that complicated our getting home but all ended up OK"
Výhody: "Boarding was fast"
Nevýhody: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
Výhody: "Crew was amazing and super helpful."
Nevýhody: "Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before."
Nevýhody: "Leg room was lacking."
Výhody: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Nevýhody: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Výhody: "Left ontime great breakfast. Good service No complaints"
Nevýhody: "I loved the trip No negative comments."
Výhody: "Cabin service was decent"
Nevýhody: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "I liked that I was able to check my carry-on to for free"
Nevýhody: "I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers"
Výhody: "Great services ce."
Výhody: "The Gate Agents were excellent and very helpful with accommodating our family traveling with an infant and a six year old."
Nevýhody: "The flight attendant saw that we were confused about the seat map and did not offer any assistance."
Výhody: "Everything. Pilots and crew"
Výhody: "Nice crew members always polite and courteous.maybe over polite if anything. Australians don't require subservient service deliverers. The constant "your very welcome" regardless of the service and response to that delivery is off-putting to me. But al in all pretty good in most areas."
Nevýhody: "ON ticketing at New Orleans I wasn't allocated a seat number. At the gate shortly prior to boarding I needed to attend the desk for that allocation. I was also not told which Terminal the plane would go to in LAX and which terminal the connecting flight would be leaving from. They were not sure! Consequently I floundered around at LAX wasting time and bothering people for information that should have been known to me. The security checks are over the top and inconsistent in the US."
Výhody: "I enjoyed the upholstery and comfort of the chairs."
Nevýhody: "I prefer to be made aware of delayed flights sooner than an hour before the flight. I would much rather wait in the comfort of home or a hotel over waiting in the airport."
Výhody: "I liked getting home"
Nevýhody: "I didn’t like the delays without warning or any benefits at the end."
Výhody: "The crew was friendly and accommodating. Although the flight was several hours late the crew and staff were very professional and apologetic. The alerts were accurate and timely. Once we were in flight I was extremely please with the ride. Thanks to the captain and crew my granddaughter and I made it home safely."
Nevýhody: "The plane was delayed several hours."
Nevýhody: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."
Výhody: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Nevýhody: "If some takes up two seats , then they should buy two seats. Very simple"
Nevýhody: "There was no gluten free snack option."
Nevýhody: "Extremely long queue"
Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Výhody: "Friendly staff.."
Výhody: "Free pretzels and drink"
Nevýhody: "Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable"
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "The fact that there were no delays!"
Výhody: "Great gate agent at JFK on the layover."
Nevýhody: "No assigned seats on second flight til we got to JFK."
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Výhody: "Left ontime, arrived 30minutes early."
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Výhody: "Seats in economy had a little more elbow room and space. They offered free movies and free satelite tv as well as better snack options."
Nevýhody: "Not being able to pick seats until the gate. Traveled with 4 friends and all of us sat separate. 4 of us in middle seats."
Nevýhody: "Delay from Seattle to pasco."
Výhody: "The complimentary entertainment was great, made the flight enjoyable."
Nevýhody: "The con was the need for a connecting flight and the second plane didn't have the same perks."
Nevýhody: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."
Nevýhody: "No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger."
Nevýhody: "The flight was delayed when the pilot's tablet failed and he had to run to operations to get another. Seemed odd. While this was going on they decided to fuel the plane. Seemed like an excuse because they didn't have their act together on the fueling. Tablets are pretty reliable, do they really rely upon an ipad to get us where we are going?"
Výhody: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Nevýhody: "Nothing,just the seats. Cleanliness was perfect"
Výhody: "Crew is excellent, polite and personal!"
Nevýhody: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Výhody: "Confort and kindness"
Nevýhody: "It was too cold"
Výhody: "Usual faultless KLM experience"
Výhody: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Nevýhody: "Food quality was not so good."
Výhody: "Friendly crew"
Nevýhody: "KLM lost one piece of my luggage"
Nevýhody: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Výhody: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Nevýhody: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Výhody: "Lovely crew, very helpful"
Nevýhody: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Výhody: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nevýhody: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Výhody: "Flight duration"
Nevýhody: "Very stingy with the drinks Cramped seats"
Výhody: "Everything is alright"
Nevýhody: "Still waiting to board after missing this connection had to be booked on another airline"
Výhody: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Výhody: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Nevýhody: "No complaints about anything."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Nevýhody: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Výhody: "Good service onboard, good food. On time."
Výhody: "Flight crew was fine. Food was good."
Nevýhody: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Výhody: "Very friendly crew"
Výhody: "The food and the punctuality"
Nevýhody: "The technology in interteiment is not touch screen"
Výhody: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Výhody: "Short-hop flight, fit for purpose."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Nevýhody: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Nevýhody: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Nevýhody: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Nevýhody: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Výhody: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Nevýhody: "Nothing to improve"
Výhody: "Crew was friendly, and the food was better than the usual KLM fare."
Nevýhody: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Výhody: "Atmosphere, crew were very professional and friendly"
Nevýhody: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Výhody: "Very good flight, excellent service and good food."
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed that the flight didn't have wifi / USB):"
Výhody: "Staff, service"
Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Nevýhody: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Výhody: "early arrival,comfort"
Nevýhody: "late boarding while standing around waiting for pilot to ararive"
Nevýhody: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"
Nevýhody: "Lost lugage not yet delibered"
It was only an hour flight, but at that, it was still late
The crew was very friendly and attentive. Business class seats were comfortable and the food was good. Positive experience
Nevýhody: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."
Výhody: "Crew was kind and helpful. The flight left on time and was smooth."
Nevýhody: "The food could have been better! Also, the entertainment options could have been more current."
Nevýhody: "The travel has bien good"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "The crew was very friendly, and overly willing to help."
Nevýhody: "The crew called ahead to warn our connections of our delay. Unfortunately, Lufthansa doesn't care about honoring their duty to paying customers."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Lufthansa is always high quality"
Nevýhody: "I dislike how one must stow the entertainment system so early before landing"
Výhody: "The agent worked hard to find us another flight to rome"
Nevýhody: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"
Výhody: "This space intentionally left blank"
Nevýhody: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."
Nevýhody: "We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need"
Nevýhody: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."
Výhody: "Easy and smooth check in and everything else! Friendly service! Love flying with Lufthansa"
Výhody: "Crew was ok. Had to manage difficult passengers."
Nevýhody: "No entertainment. Average food. Little space for legs."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "The staff was friendly and professional"
Nevýhody: "The seats were too cramped, no chance to sleep on an overnight flight. In fact my back was quite sore from being cramped in the seat with no leg room and no under seat room for a small backpack. I’m only 5’2”"
Výhody: "The Cabin Crew was excellent! Very impressed"
Výhody: "Crew was great, boarding great, honored request for vegan meals"
Nevýhody: "8+ hour flight is difficult with limited leg room- United is spending so much money putting Pod seating (or laying) options up front .... but Economy seats are ridiculous. Clearly we are. It that important. Row 34 window seat has a big metal box so Zero legroom"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Nevýhody: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."
Výhody: "Crew was pleasant and helpful, even once we had a long delay"
Nevýhody: "The cabin was very tight and the seats were very uncomfortable"
Nevýhody: "This is a brand new airplane. The size of these seats has hit a new low. To expect an adult to spend 8 hours crammed into this thing is barbaric. It's been a week and my back still right. Enough already."
Výhody: "Food, crew and comfort was alright"
Nevýhody: "Boarding was a mess. There was not announcement. Everyone rushed to board and was very chaotic"
Výhody: "We checked in online into row 12 without any error messages about the fact that kids cannot sit there. When we arrived at the airport we were given different e.seats and we could not sit together with our kids."
Nevýhody: "No food, mixed up seating, no entertainment"
Výhody: "Overall excellent experience."
Nevýhody: "Flight sat at the gate for an hour due to take-off slot, reached 45 minutes late."
Výhody: "I love lufthansa"
Nevýhody: "We waited 1 hour inside the plane for a tore change. That should have been done before take off time."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "as usual flight itself was okay"
Nevýhody: "no major complaints"
Nevýhody: "Frankfurt airport chaos Lyon customs downstairs in arrivals checkin upstairs so they can't view your items if you are claiming tax back. Clever French move. Obviously happens a lot"
Výhody: "Standard Lufthansa short haul, Crew attentive"
Nevýhody: "arrived off stand"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "The flight was on time, smooth connection"
Nevýhody: "The special menus items do not cater to people who have peanut and tree nut allergies. i was only able to eat pretzels and drink coca cola."
Výhody: "Nothing horrible experience"
Nevýhody: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"
Nevýhody: "Boarding was in organizes."
Nevýhody: "My Name is Randy Frye. I left my head phone on the plane, spoke with a Lufthansa rep they called and said I would not have time to go back for them but they would send them to me. then the flight going from Munich to Frankfurt was late so I missed my flight from Frankfurt to Dusseldorf. Waited for 3 hours then the flight to Dusseldorf was canceled. waited for 2 hours for a train ticket. then had to take another train to the airport to get a rental car. GOT TO THE HOTEL AT 11:30pm Saturday night had to be at work at 7:00am NOT HAPPY"
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Nevýhody: "the monitor at my seat did not work and I could not watch any movie. Everything else was fine."
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "The staff was so prompt and friendly, the food was the best airplane food I've ever had, and the entertainment options were great!"
Nevýhody: "cramped leg space"
Nevýhody: "Seats have too little legroom. Even pushed to back in seat, my knees pushed seat in front of me. Not on person seemed to watch entertainment, because of the program you have to sign up for. Seems like basic tv or so could be free, even if there is charge for movies."
Nevýhody: "This flight had a lactose free meal but not gluten free."
Nevýhody: "They charged me extra for advanced seat reservation. When I got to the airport the reserved seat was gone and they were offering me another seat that wasn't as good. They said this is normal and were not able to refund the extra money they charged!!!"
Nevýhody: "Kayak is a horrible company and not easy to work with. They have screwed me royally and I will say nothing but bad things about them. They should not even be in business the way they have handled my situation including hanging up on me multiple times and changing the rules for flight changes, etc. Saying I am unhappy is an understatement."
Výhody: "Nothing. Lost money on flight"
Nevýhody: "Refunding our flight and not stealing our money during the pandemic"
Výhody: "Friendly and helpful crew"
Nevýhody: "Disembarkation at Belfast"
Výhody: "Quick boarding and departed on time."
Nevýhody: "Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible."
Nevýhody: "flight was late."
Nevýhody: "Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different"
Výhody: "Flight on-time."
Nevýhody: "Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi."
Výhody: "Seat was fine ! I was very thirsty and no free water.."
Nevýhody: "Free drink/ water !!!"
Výhody: "No food no entertainment"
Nevýhody: "Smaller seats"
Nevýhody: "They dropped me from the flight. I am in a hotel in Dublin, and will go direct from Dublin to SFO this morning, the next day."
Výhody: "Excellent service from the crew! Good food and drink"
Nevýhody: "We left an hour late due to "paperwork". Made for a long flight on a long day."
Nevýhody: "not even free water."
Výhody: "Great service from entering the airport to leaving. Flight a little bumpy at times.."
Výhody: "Airline was a little behind schedule but they made up for it enroute. Staff was courteous and professional. A good airline by all count!"
Výhody: "Quick boarding"
Nevýhody: "Gate unknown till last minute"
Výhody: "Great service at the airport from Iberia, once in the plane, slow service with the drink cart, but comfortable seats and pleasant flight."
Nevýhody: "Signed up and paid for luggage when checked in online. Paid 30 euro total... found out did not need to pay for luggage when checked in at airport."
Nevýhody: "The entire crew needs to be a little attentive to their passengers you could visually see when they needed to assist a guest it was a bother to them."
Výhody: "Everyrhing as wxpected for a small plane"
Výhody: "More comfortable than overseas flight"
Nevýhody: "No snacks available without cost or drinks"
Výhody: "In flight entertainment"
Nevýhody: "They don’t even give you water unless you pay. Three hour flight. Ridiculous"
Výhody: "underbooked flight, so there was lots of room. Seatback tvs with good selection of movies and tv."
Nevýhody: "lack of USB chargers. lack of fish option for a flight out of a catholic country on a friday during lent."
Výhody: "Short but great had a window seat so slept most of the time"
Nevýhody: "Staff didn't engage much"
Výhody: "Lovely crew and comfortable seats. Didn’t try food or entertainment"
Nevýhody: "There was a terrible draught almost like an open window!!"
Nevýhody: "very little leg room"
Výhody: "The employees were friendly."
Nevýhody: "I was surprised You had to pay for a cup of coffee."
Nevýhody: "Screen inop boarding terrible"
Výhody: "Flight attendants were excellent."
Nevýhody: "Food was so so. Entertainment selection was so so. Entertainment technology was substandard."
Výhody: "Excellent service and courteous staff"
Nevýhody: "I didn't like they charge for all drinks including water on a 2hour flight"
Výhody: "The Dublin to Manchester leg of the flight was far friendlier. Food was bad. No service to speak of on transatlantic potion. Couldn’t even get a refill on coffee after one tiny cup at breakfast."
Výhody: "The crew was friendly and nice."
Nevýhody: "Children were running up and down the aisle during the flight. This is not a reflection of the staff, but it made trips to the bathroom difficult and cumbersome."
Výhody: "The flight was quick and smooth. We didn’t have any trouble getting onto the flight and finding our seats."
Nevýhody: "I didn’t like that there was no complimentary drink service . When they came around with tea or coffee is was 3€, I wasn’t informed that until after I asked for a tea. I would never have got it otherwise. That may have been my misunderstanding since on our other Aer Lingus flights we had been given complimentary tea."
Výhody: "Boarding was fast but take off was very slow"
Nevýhody: "The flight attendant from JFK to Dublin was rude. She wore glasses and was blond"
Výhody: "Lovely crew"
Nevýhody: "Aer Lingus are always late departing, but it was a blessing this time as I'd have missed the connection otherwise!"
Nevýhody: "Spilled a coke on me due to person in front of me recling his seat. Flight attendant asked if i was ok. Told her no. She waited on three more people before offering 2 napkin. Not sure what I was supposed to with those other than wipe the residue from the tray as it was now all soaked into my jeans"
Výhody: "clearing customs in Dublin rather than US was nice. Since we chose the flight based on price, It's reasonable to expect some corner cutting."
Nevýhody: "Aer Lingus operated the flight. Haphazzard ticketing/check-in procedure would have been stressful if it wasn't clear that everyone else on the plane was there in line too. Both legs of our trip with Aer Lingus were on older planes, that had obviously flown a lot of miles. It was a short flight, so food wasnt a necessity, but no beverages were complimentary. Given airline security, water, at least, should be complimentary on any flight."
Výhody: "on time"
Nevýhody: "no movies"
Nevýhody: "The aircraft was too old and poorly kept."
Výhody: "Crew on board were very nice and very helpful.Apart from that I am struggling to see how this is a 4 star airline. It's a joke"
Nevýhody: "AerLingus use a Boeing757 on this route and the seats are old, uncomfortable and many have dips in them.The entertainment system is ancient and had limited stuff on it. The food was as bad as airplane food gets. The 'beef' Shepard pie was lumpy and over salted. Also you must pay for beer and wine on this 4 star airline. They use "smart flies aer Lingus " as their advert tag line. In my opinion smart flies someone else"
Nevýhody: "Flight was late departing and late arriving."
Nevýhody: "The food was terrible, could not consume."
Výhody: "SItting on the aisle near the toilets"
Nevýhody: "Seat curved up on the sides which strained my back & thigh muscles."
Výhody: "Short flight to London"
Nevýhody: "There was no boarding pass issued for the Lon - Ny trip. Additionally, when we arrived to London, there was no direct transfer from our landing gate to our departure gate forcing us to have to exit and then reenter. There was no ground avail to assist either. Since the dub - Lon flight was delayed, we have 60 min to get a boarding passes / re renter security / & had to run to the flight which was a mile all with a 2 yr old."
Výhody: "Wonderful crew"
Nevýhody: "paying for everything including a little sandwich and a glass of wine. Being late departing and having a rowdy group of men on board going to drink beer in Prague"
Nevýhody: "It was freezing cold in the airplane."
Nevýhody: "The seats are extremely small and narrow. God forbid you need to get up mid flight."
Výhody: "Flight crew was very friendly. Seats were comfortable. Boarding went smoothly. You have to pay for food and drinks, but that doesn't bother me. It clearly mentioned this when booking. I would rather pay less for the flight and purchase my food at the airport or before arriving at the airport."
Nevýhody: "I have no complaints."
Nevýhody: "The plane was delayed by an hour, they didnt have a plane so gave us a random budget airline plane from a company noone has heard of. Wasnt a big enough plane, so requested we check our hand luggage. Got on the plane and for a 7 hour flight there was no entertainment- unless you had a fully charged phone or tablet as they had an app but no where to charge your phone or tablet. Half way though the flight, it was announced that we had gone from 4 toilets to 1.5 (????) Landed in the us and it took an extra 30 minutes for luggage to show up on the conveyor / carousel. What a joke!"
Výhody: "The crew was nice."
Nevýhody: "The snack was really bad."
Výhody: "Food, movies, snacks"