Výhody: "Loved this flight, crew was amazing!"
Výhody: "Arrived early, nice bus. Class lounges"
Nevýhody: "Friendly flight attendants, more comfort . Better food. Faster service"
Výhody: "The crew was cranky at the beginning of the flight."
Nevýhody: "More space!"
Výhody: "The crew was awesome, super funny, excited, and helpful."
Nevýhody: "The seat was incredibly uncomfortable."
Výhody: "Food and crew were good"
Nevýhody: "The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Crew were good"
Nevýhody: "Delayed departure resulting in missed connection. 2 hours in lineup and ‘service’ from Lufthansa. Rebooked through Zürich with overnight there - had to find own hotel as they said all the ones on their list were booked. Will not be using this airline for a long time ( they lost our luggage for 4 da"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Big and unjustified dekay"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Lots of legroom"
Nevýhody: "As with most long-distance flights, the bathrooms got somewhat dirty though I did notice flight attendants on two occasions entering to clean them"
Nevýhody: "Long delay in taking off. Terrible food."
Nevýhody: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "The forward economy cabin was too cold. When the passenger in front of me had his seatback all the way back, I could not get out of my seat, lean forward, nor see the entertainment screen or eat easily."
Nevýhody: "50 minutes late"
Výhody: "Clean plane. Friendly staff"
Nevýhody: "Worst selection of movies."
Nevýhody: "Again 2 hours delay"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Service was great, meal was fantastic, seats were very comfortable, and the assortment of things they provided for entertainment were fantastic."
Nevýhody: "Flight was delayed. Neither United app nor in flight entertainment worked. Boarded way too early, then sat on the plane for over an hour."
Výhody: "I like flying with Lufthansa. It is one of the best airlines to fly with but a bit pricey."
Nevýhody: "The food was not good at all. For a flight that cost so much, the food could be better."
Výhody: "The service and the air hostess were very nice and kind"
Nevýhody: "The chairs are not comfortable at all :("
Nevýhody: "Requested vegetarian and was served vegan"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Nevýhody: "No entertainment system at all - no movies, no music and no WIFI"
Výhody: "Very efficient, clean and comfortable."
Výhody: "Food was pretty good except for breakfast. Hospitality is great. Wish there was more access to water."
Nevýhody: "Big passengers sitting near smaller passengers is annoying as they encroach on the limited space that exist and armrests suck as per usual."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Standard short flight."
Nevýhody: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."
Výhody: "The 30 min delay was madeup and the flight landed on time. Service was Good!"
Nevýhody: "it started 30 min late and my time to catch the connecting flight was reduced to 1 hour"
Výhody: "Entertainment choices, flight crew, terrific seats"
Nevýhody: "Think boarding process would be so much smoother if you went from the rear of the plane to the front."
Výhody: "Excellent accomadations"
Výhody: "You fed us a lot, which was appreciated. The food was pretty good, especially for airline food. And you were generous with the alcohol:-)"
Nevýhody: "My seat mate was very difficult. I'd appreciate more movie selection, like newer US films."
Nevýhody: "Announcement system sound quality so poor we couldn't hear the onboard announcements. Our flight attendant was not very friendly and he continued to address us in German even after he was aware that we were English-speaking (he spoke perfect English so that was not the problem). He didn't offer brandy to anyone on our aisle after dinner, even though I heard the attendants on other aisles offering it."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "Great service and relaxing flight"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Nice crew, water waiting for me at my seat and other small amenities that made a big difference. Great entertainment system on board."
Nevýhody: "Boarding was a bit chaotic."
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."
Výhody: "The crew was very nice and accommodating."
Nevýhody: "The bread was still cold/frozen"
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
Výhody: "The flight was pretty smooth considering it was a small plane."
Nevýhody: "I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space."
Nevýhody: "The flight was delayed 40min So i missed the connection in Leipzig"
Výhody: "Boarding and getting off the plane was fast"
Nevýhody: "Our luggage space was occupied with bags from passengers from other rows."
Nevýhody: "It was so late and we were not told anything!!!"
Výhody: "Easy boarding"
Nevýhody: "Leaving on time"
Výhody: "It was efficient"
Nevýhody: "More comfortable"
Nevýhody: "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"
Výhody: "Smooth experience, no problem."
Výhody: "Seats were comfortable"
Nevýhody: "Change in gate was not anounce"
Výhody: "The crew was nice, seats were comfortable."
Nevýhody: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."
Nevýhody: "Everything, flight was super late, no explanation whatsoever,"
Výhody: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Nevýhody: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Nevýhody: "Terrible hard landing"
Výhody: "Quick efficient boarding - on time."
Nevýhody: "Not terribly comfortable seats but for short haul flights, just fine."
Výhody: "Friendly and attentive crew."
Nevýhody: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Výhody: "On time"
Výhody: "Muy cumplidos y personal amable"
Výhody: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Nevýhody: "Chair didn’t lean back, unclear that water wasn’t free"
Nevýhody: "There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already."
Nevýhody: "12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English."
Nevýhody: "Timing Food Service Entertainment"
Nevýhody: "Delayed, causing me to miss all other flights."
Výhody: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Nevýhody: "Nothing really, just a typical budget flight."
Výhody: "We had one of the more legroom seats so that was nice"
Nevýhody: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."
Nevýhody: "The seats are broken and the crew treats the passengers like they do not matter."
Nevýhody: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."
Nevýhody: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."
Nevýhody: "Is there anything more to say?"
Výhody: "Crew was friendly and punctual."
Nevýhody: "Service and seat comfort not as by the same standard as Eurowings."
Nevýhody: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."
Nevýhody: "I wasn’t offered any refreshments despite having pre-paid for it, onboard Wifi and entertainment did not work, cabin crew were no polite"
Nevýhody: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."
Nevýhody: "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."
Nevýhody: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Výhody: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"
Nevýhody: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Výhody: "Check in was easy, employee was pleasant."
Nevýhody: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."
Nevýhody: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"
Nevýhody: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Nevýhody: "Once again,1,5 hours delayed !!! Not the first time !!! Not the first time. It's not funny with a5 month ago kid!"
Nevýhody: "More than 3 hours delay and this is a lot of times !!! Absolutely no matter what the relationship is about This company is disastrous !"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Výhody: "Service onboard was very efficient. Flight was short"
Nevýhody: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Výhody: "Nice friendly service at the gate for boarding and onboard"
Nevýhody: "Flight a bit delayed plus we experienced an aborted landing in Düsseldorf"
Výhody: "We did not have to board outside so that's a plus. Staff and crew were very pleasant. A short flight."
Nevýhody: "The usual problems with an economy flight -- very crowded, stuffy, and no complementary food."
Výhody: "They rebooked me to a new airline to get to my destination."
Nevýhody: "Multiple gate changes then flight was delayed 10mins, 40mins, then for an hour. No attendant ever came to the gate until the last minute. I had to be rebooked on a different airline."