Najděte levné lety z Prahy do Johannesburgu

Výhody: "Great crew! Excellent business class suite"

Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Nothing."

Výhody: "Perfect"
Nevýhody: "Perfect"

Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"

Výhody: "Crew was very attentive,"
Nevýhody: "Have all the food choice in the menu available. And add sudoku to the game"

Nevýhody: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Výhody: "N/A"
Nevýhody: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Výhody: "Crew is amazing"
Nevýhody: "The Entertainment screen wasn’t working"

Výhody: "Food and leg room"
Nevýhody: "All was fine"

Nevýhody: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Výhody: "Food selection. However, the snacks need to be readily available on long flights."
Nevýhody: "Entertainment is lacking behind other international carriers"

Výhody: "Very comfortable plane and entertainment offered is excellent"
Nevýhody: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."

Výhody: "seat was great"
Nevýhody: "flight attendant should be nicer"

Výhody: "Ambiance"

Výhody: "The crew were very friendly and helpful."
Nevýhody: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Výhody: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Nevýhody: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Výhody: "There was adequate seat room. The device was good."
Nevýhody: "There was nothing I didn’t like."

Výhody: "In time me ,food ,clean"

Nevýhody: "Internet bad"

Výhody: "Staff was great"

Výhody: "Crew were very helpful and courteous"

Výhody: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Nevýhody: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Nevýhody: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Nevýhody: "Seat to LA was broken"

Výhody: "great entertainment system friendly staff"
Nevýhody: "very cramped flight, even when just partially full light food for an 8 hour flight"

Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Nevýhody: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Výhody: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Nevýhody: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."

Nevýhody: "Same as above"

Výhody: "The friendliness of the staff from check in to arrival!"

Výhody: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Nevýhody: "The sandwiches are a little dry and movie selection a little limited."

Výhody: "Qatar airways is the best in middle East"

Výhody: "Good attitude from staff"

Výhody: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Nevýhody: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Výhody: "Unfortunately..."
Nevýhody: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."

Výhody: "Great selection of movies and tv shows"
Nevýhody: "Entertainment screen is too dim even on highest brightness setting"

Výhody: "Service of air stewards very friendly and polite"
Nevýhody: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."

Výhody: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Nevýhody: "I did not have wifi available from Doha-Johannesburg"

Výhody: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Nevýhody: "Lack of movies"

Nevýhody: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"

Výhody: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Nevýhody: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Výhody: "Helpful and frieendly"
Nevýhody: "Counters should have opened earlier so we could have done aome ahopping at dfs"

Výhody: "Great crews, excellent airplanes, wonderful in transit experince."
Nevýhody: "In flight coach meals were average."

Výhody: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Nevýhody: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."

Výhody: "Again on time and effortless boarding made the overall experience a good one."
Nevýhody: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Výhody: "Exceptional Service Great Food New Planes Overall excellent"

Výhody: "Lots of space as the flight quite quiet. Very friendly staff."

Výhody: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Nevýhody: "Food needs to be asked for rather than offered."

Nevýhody: "not friendly staff delayed and no help. cost me so much did not get anything"

Výhody: "The service from the crew was amazing"
Nevýhody: "The food was not bad compared to some air lines"

Výhody: "The seating, food, safety measures"
Nevýhody: "You are best nothing to improve"

Výhody: "Crew was helpful. Leg room is good. Overall the flight was good."
Nevýhody: "Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water."

Výhody: "Friendly crew"
Nevýhody: "It was okay"

Nevýhody: "Economy seat leg support could be better"

Výhody: "Yes comfortable flight"
Nevýhody: "Toilets to be checked for cleanliness more frequently."

Nevýhody: "The food"

Nevýhody: "The seats were so uncomfortable , the leg space was too small ."

Nevýhody: "The boarding could have been better."

Nevýhody: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Výhody: "Smooth flight"
Nevýhody: "I wished I was in business class..."

Výhody: "Great service and attitudes by staff."

Výhody: "Direct flight"
Nevýhody: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Nevýhody: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Nevýhody: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."

Výhody: "I love everything about Emirates."
Nevýhody: "N/A"

Výhody: "On time boarding . Crew was helpful"
Nevýhody: "Food was not satisfactory"

Výhody: "Nice flight sttendents"
Nevýhody: "Seats too small"

Výhody: "Efficient and good actually good for airline food"
Nevýhody: "Electronic equipment a bit out dated and below standard"

Výhody: "The exit row due to my size good choice"

Výhody: "Seats were comfy and as expected perfect seat 79k"
Nevýhody: "Stewards took a while to respond to the buzzer yet I was sat by the quarters Also food wasn’t offered the choice as they had ran out"

Výhody: "All great!"

Výhody: "Staff was wonderful, food goood !"
Nevýhody: "More you to stretch out"

Výhody: "What I like is the food served, the entertainment, and the toilet."
Nevýhody: "Their services has drop, which is quite sad. As I heard from my Friend that Emirates is the best, but it seems not."

Výhody: "Good leg room"
Nevýhody: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Výhody: "Aircraft and entertainment are still among the best , and overall it compares well to intl competition"
Nevýhody: "Emirates of a few years ago was more comfortable and the rewards scheme was more generous. I hope they can think about giving Uae residents a fairer shake as we seem to pay a lot more for flights. Silver members used to get access to lounges but not anymore?? Taking things away feels worse than if we never had it before. Abu Dhabi Doha and Sharjah are all near and cheaper to dxb and it’s tempting to switch as they offer a comprable service. Also dxb is overcrowded itd a long taxi and walk depending on your gate."

Výhody: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Nevýhody: "all good."

Výhody: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Nevýhody: "Just the coffee was terrible lol,"

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Výhody: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Nevýhody: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."

Výhody: "I enjoyed the service on board including the stability of the plane"

Výhody: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Nevýhody: "Nothing"

Výhody: "Plenty of room even in economy. Good food for a plane. Very friendly"

Nevýhody: "Fantastic customer service and attentive staff"

Výhody: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Nevýhody: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Výhody: "I love the experience of fly with kayak and look forward to many more"
Nevýhody: "Nothing. Everything was expected from a good flight."

Výhody: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."

Výhody: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Nevýhody: "Nothing"

Nevýhody: "Rude and racist cabin crew!"

Výhody: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Nevýhody: "Food while trip to India was good But food while trip back to sfo was very bad"

Výhody: "Friendly staff awesome planes wonderful experince"
Nevýhody: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Výhody: "It was a smooth flight"
Nevýhody: "It was ok"

Výhody: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Nevýhody: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Nevýhody: "It is about 14 hour long flight. There should be m more number of meals served. Pizza served as As snack was cheap, ok but not that great, should have been a meal (lunch or dinner)"

Výhody: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Nevýhody: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Výhody: "In-flight entertainment was good."
Nevýhody: "Was sitting in 41D. By the team they came to my seat, they ran out of the standard vegetarian meal. I was told I 'had to pre-order' the veg meal, although it had never happened in the 10+ long haul 14-hr flights I've taken with Emirates in the past. I was under the impression you only had to pre-order special meals like religious (Jain, Hindu) meals and not the std veg meal. Emirates should advise so while booking a ticket. Secondly the flight attendant who was telling me this was INCREDIBLY rude. This was extremely uncharacteristic from Emirates crew as I had always come across very pleasant flight attendants. This particular attendant constantly, and very indifferently, asked me if I wanted chicken or lamb, despite me repeatedly saying I am a vegetarian. This continued for a couple of minutes, and then she got flustered, rudely asked again if I want to eat or not. I said I am not going to eat a non-veg meal, and then she dragged the tray away. Without offering me any kind of veg alternative (Emirates carries pizzas as well in this long haul flights). I ended up not eating anything for that meal. Extremely unpleasant experience which was not expected from Emirates."

Výhody: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Nevýhody: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Nevýhody: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Výhody: "The movie selection is always good."
Nevýhody: "The crew on this flight were rude which came as a shock to myself as I usually have a great experience flying with Emirates. I wish that was the case this time."

Nevýhody: "There was no wheelchair available at Dubai airport."

"Flight was very good. Seats are comfortable and food and entertainment were very good. Crew is attentive and responsive."

Výhody: "The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice"

Výhody: "Very professional and polite crew"

Nevýhody: "The airline lost my luggage. I have to wait two days for it's return."

Výhody: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Nevýhody: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"

Výhody: "Everything"
Nevýhody: "Everything"

Výhody: "Entertainment was good."
Nevýhody: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."

Výhody: "Super"

Výhody: "Everything was great."
Nevýhody: "Waited on the plane for a while before takeoff"

Nevýhody: "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Nevýhody: "Options for vegetarians were not really good."

Nevýhody: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"

Výhody: "First leg (Mia to Instanbul) crew was excellent!"
Nevýhody: "second leg (Istanbul to Johannesburg) crew were rude!!!"

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."

Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Výhody: "Service, food, staff—all excellent!"
Nevýhody: "The cabins on both flights were too warm."

Výhody: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Výhody: "Food's always good and the staff friendly"
Nevýhody: "The sound on the entertainment system is not good...it used to be good but not anymore"

Nevýhody: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"

Výhody: "Good entertainment system with lots of options."
Nevýhody: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."

Výhody: "Comfort, food, staff, everything"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Výhody: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Nevýhody: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"

Výhody: "All service, atention, food"

Výhody: "Crew did their utmost"
Nevýhody: "Customer service said that I was confirmed on my new flight, after the snowstorm in NY caused a cancellation, and that I had a Kosher meal. Neither were true. Had to spend over an hour at the airport to get a seat and almost missed the flight. Something is wrong with the customer service."

Výhody: "I eventually arrived at the destination."
Nevýhody: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."

Výhody: "Complimentary travel kit was a life saver."

Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Výhody: "Not trying to be flattering here but it really is a good airline."

Výhody: "Everything"
Nevýhody: "Nothing :D"

Výhody: "The variety of films on show was decent"
Nevýhody: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."

Výhody: "It was an amazing overall experience."
Nevýhody: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

Výhody: "excellent food, service"

Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Výhody: "Same problem coming back, my flight IST to IAD missed because my my layover was only one hour, and when I got the desk of my connecting flight, I was not allowed to board, even though there were last few passengers were still moving to the plane. This time I had to spend another 8 hours on IST."
Nevýhody: "I would have like quite a few things, but delays which were not uncontrollable ruined my whole trip"

Výhody: "A great example of excellent service. The entertainment system really couldn't be beat."

Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."

Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "They had really friendly staff."
Nevýhody: "The leg space between the chairs was really cramped."

Nevýhody: "I am fairly tall and lanky, so the configuration of the seats makes it very difficult to get comfortable. In this specific case, the person in front of me kept trying to recline their chair despite the chair pressing painfully into my knees."

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"

Výhody: "Check-in counter staff"
Nevýhody: "boarding process"

Výhody: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Nevýhody: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Výhody: "The plane size & comfort was excellent. The staff were very friendly"
Nevýhody: "N/A"

Výhody: "Impressive service... amazing crew, very friendly and professional"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Nevýhody: "Time"

Nevýhody: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Výhody: "Crew helpful. Food good."
Nevýhody: "Better range of movies please"

Nevýhody: "Flight got delayed 30 minutes"

Výhody: "Crew were great"
Nevýhody: "Refreshments"

Výhody: "Great crew, comfortable seating with enough leg room."
Nevýhody: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Výhody: "Nice attention and good food. Plane and seats are confortable"

Výhody: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nevýhody: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Výhody: "The space at my feet with the chair in front was a bit akward."
Nevýhody: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Výhody: "It was all fine"
Nevýhody: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Výhody: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nevýhody: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Výhody: "The crew was amazing and the food was great."
Nevýhody: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Výhody: "yes"
Nevýhody: "not really"

Výhody: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nevýhody: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Výhody: "Gaps between seats are very narrow."
Nevýhody: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Crew was great, very nice"
Nevýhody: "Not enough legroom"

Výhody: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nevýhody: "Nothing to say"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Professional crew. Good boarding."
Nevýhody: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Výhody: "Wifi on Board"
Nevýhody: "Nothing"

Výhody: "Arrived Early!"
Nevýhody: "Left Late :-)"

Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Výhody: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nevýhody: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Výhody: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Výhody: "My bagage broke"
Nevýhody: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Výhody: "Good efficient flight crew friendly and helpful"

Nevýhody: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Výhody: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Výhody: "quick and relaxed"

Výhody: "Thankful for coffee being served without charge. Not all airlines do that."

Výhody: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nevýhody: "Not much to comment on here."

Nevýhody: "OLD plane without comfort or entertainment"

Výhody: "Boarding/unboarding"
Nevýhody: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Výhody: "Everything. Staff incredible."

Výhody: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Crew service"
Nevýhody: "Flight delayed."

Výhody: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Nevýhody: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Výhody: "Was able to check in online, very convenient and easy to access site."
Nevýhody: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Výhody: "Excellent service and comfortable flight"
Nevýhody: "Flight delay roughly an hour"

Výhody: "Good food, good entertainment system, comfortable seating."
Nevýhody: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."

Výhody: "Easy boarding, entertainment"
Nevýhody: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Nevýhody: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Nevýhody: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Výhody: "Good selection of movies."
Nevýhody: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Výhody: "Not much, seats are super uncomfortable"
Nevýhody: "Better code sharing with KLM"

Výhody: "NA"
Nevýhody: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Výhody: "It was very comfortable and pleasant."
Nevýhody: "Could be a little better the service, the dinner was late"

Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Výhody: "Late departure, dirty, staff not friendly."

Výhody: "Staff were friendly and seats in business were super comfortable."

Nevýhody: "See above."

Nevýhody: "The flight delayed for 2xhours from Paris to Cincinnati"

Výhody: "great food, entertainment and seat comfort"
Nevýhody: "nothing"

Výhody: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Výhody: "Very little"
Nevýhody: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Nevýhody: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "Flight crew, pilot,food and entertainment options were great"
Nevýhody: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Výhody: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Nevýhody: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Výhody: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Nevýhody: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Výhody: "nice drink selection on board flights"
Nevýhody: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Výhody: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Výhody: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Výhody: "Free snack and drinks. Good service."

Výhody: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Nevýhody: "no complaints"

Nevýhody: "The room between seats is unbearable."

Výhody: "Everything was very prefect and would love to fly again."
Nevýhody: "NA"

Výhody: "None"
Nevýhody: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"

Výhody: "Boarding and punctuality."
Nevýhody: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Výhody: "Not much."
Nevýhody: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Výhody: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Nevýhody: "Food and coffee were cold. Service on AF is getting worse."

Výhody: "Other crew members were very polite to us, in particular a younger tall woman."
Nevýhody: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Výhody: "I like service of AF"

Nevýhody: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "Same as above, the crew was very friendly and the food was great."
Nevýhody: "Seating was cramped and uncomfortable for a tall person."

Výhody: "normal flight"
Nevýhody: "i would prefer little bit more comfort."

Výhody: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Nevýhody: "Nothing"

Výhody: "Courtesy staff excellent!"
Nevýhody: "Console for gaming poked guy in front. Needed joystick"

Výhody: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."