Výhody: "plane is comfortable and business class bar is great"
Nevýhody: "Boarding was a mess and food is terrible"
Výhody: "Friendly crew"
Nevýhody: "It was okay"
Výhody: "Yes comfortable flight"
Nevýhody: "Toilets to be checked for cleanliness more frequently."
Výhody: "everything from security check, boarding, crew, food was excellent, I have no complaints about my trip from Dubai to NewYork, I wish it was the same between Mumbai to Dubai..again Emirates need to train their staff @ Mumbai airport, It was one of my bad experience ever on any airlines or airport."
Nevýhody: "everything is great, no reason to complain."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Nevýhody: "It was impressive. Can’t yhink of anything."
Výhody: "The crew was forgetful and would always pass by me when it was time to serve"
Nevýhody: "I don't know, maybe it I took another carrier"
Výhody: "Every thing was great"
Nevýhody: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Výhody: "Smooth flight"
Nevýhody: "I wished I was in business class..."
Výhody: "Great service and attitudes by staff."
Výhody: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Nevýhody: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."
Výhody: "Direct flight"
Nevýhody: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Nevýhody: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
Nevýhody: "gate was poorly labeled. Screens and boarding card said "E11" but there were 3 gates "E11A" "E11B" and "E11C" and most passengers wasted time trying to find the right one (including "E11C" which was the first gate # passengers saw, and required going up stairs to a different floor to determine it was the wrong gate). Terrible signage, awful experience. Someone should be fired."
Výhody: "I love everything about Emirates."
Výhody: "Nice flight sttendents"
Nevýhody: "Seats too small"
Nevýhody: "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
Výhody: "Efficient and good actually good for airline food"
Nevýhody: "Electronic equipment a bit out dated and below standard"
Výhody: "Plane was clean, on time and pleasant seats. Staff was attentive but not exceptional. We landed early! WiFi was free for a bit but very slow. Variety of entertainment was excellent."
Nevýhody: "Entertainment system was excessively complex for no good reason. Seats were about average for business class. Screens were older and too far. Sound system was subpar."
Výhody: "Excellent service and smooth take off!"
Výhody: "I love the meal"
Nevýhody: "Some crew member is bad customer service they're not pay attention on you."
Výhody: "Good leg room"
Nevýhody: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
Výhody: "Crew made the flight a pleasant time dispute the 13 hours in the air. Good service, Good food and reasonably comfortable accommodations."
Nevýhody: "The entertainment system needs some updating - kept freezing and needed to rebooted to continue watching. Wouldn't normally care but with all that time captured in air you need it to work."
Výhody: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Nevýhody: "all good."
Výhody: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Nevýhody: "Just the coffee was terrible lol,"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Výhody: "I loved everything from the food, the crew, the in flight entertainment."
Nevýhody: "I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight."
Výhody: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Výhody: "The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift."
Nevýhody: "Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE."
Výhody: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
Výhody: "Almost everything"
Výhody: "So roomy on the a380 Vegetarian food great"
Výhody: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Nevýhody: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"
Výhody: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Nevýhody: "Rude and racist cabin crew!"
Výhody: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
Výhody: "enough leg room"
Nevýhody: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
Výhody: "Friendly staff awesome planes wonderful experince"
Nevýhody: "Service was a bit slow. Drinks and food took quite sometime to arrive."
Výhody: "It was a smooth flight"
Nevýhody: "It was ok"
Výhody: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Nevýhody: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."
Výhody: "check-in process was efficient"
Nevýhody: "food should be better quality"
Výhody: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Nevýhody: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Výhody: "Even a coach seat on emirates seems luxurious in comparison to most airlines. Inflight entertainment works and very well setup. Universal power plug plus usa style plugs USB plug."
Nevýhody: "Meal was good for this 40 minute flight but could be a little better. Drink service was simply coffee and water."
Výhody: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Nevýhody: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."
Very helpful and fast serving crew . Can improve on seating space
Výhody: "Cleanliness, orderliness, and cabin service."
Nevýhody: "Flight was delayed by about 45 minutes to Madrid, due to which I have missed my next flight."
Nevýhody: "Wearing a face vizor on top of the face mask is silly"
Výhody: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Nevýhody: "Some alcoholic drinks"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "On time departure and arrival. Hard working crew members."
Nevýhody: "No slippers for long flights."
Výhody: "Clean, modern planes, on time, good service amd team."
Nevýhody: "If they bump me up to First or Business class.... :p"
Výhody: "The crew was very friendly and helpful"
Nevýhody: "Longer wifi time and faster connection"
Výhody: "Crew was superbly amazing which made flight enjoyable."
Nevýhody: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Nevýhody: "maybe they can offer more snacks on the plain"
Nevýhody: "Lots of noisy babies / young children"
Výhody: "The crew was amazing and delightful."
Nevýhody: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Nevýhody: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."
Výhody: "Service and entertainment."
Výhody: "Aircraft was very nice and comfortable. Flight crew as friendly."
Nevýhody: "everything. see what i mentioned above. i will not book through your company again"
Výhody: "Same again the crew were fab"
Výhody: "exellent in everything"
Nevýhody: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."
Nevýhody: "Will fly in a bit.still in Qatar airport waiting for my flight"
Nevýhody: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Nevýhody: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Výhody: "Crew were very helpful and courteous"
Nevýhody: "Did not make this flight."
Výhody: "Older plane Older entertainment system"
Nevýhody: "Older plane Older entertainment system"
Nevýhody: "Theyt cancelled my trip"
Výhody: "Helpful crew"
Nevýhody: "Food quality and quantity Cramped seating"
Výhody: "the attention in general for me was excellent."
Nevýhody: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Nevýhody: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Výhody: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Výhody: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Nevýhody: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"
Výhody: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Nevýhody: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Výhody: "The foods on the plane and the time as they said it happened I mean no delay."
Nevýhody: "The most thing the foods were hot and fresh."
Výhody: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Nevýhody: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."
Výhody: "Comfort of the seat/bed"
Výhody: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Nevýhody: "No leg room, can't stretch your legs properly so my bad knee was in pain"
Výhody: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Nevýhody: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Nevýhody: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."
Výhody: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Výhody: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Výhody: "Crew are great and entertainment options are good."
Nevýhody: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Výhody: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Nevýhody: "Lack of movies"
Výhody: "Service and crue was good"
Výhody: "It was a good flight. I'd give it 4 of 5 stars."
Výhody: "Quick and easy boarding and decent crew."
Nevýhody: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."
Výhody: "The entertainment selections and the comfort of my seat."
Nevýhody: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Výhody: "Absolutely nothing!!!!!"
Nevýhody: "Again, our flight was cancelled without notification!!!!!"
Nevýhody: "Great service, friendly team and most importantly great food"
Nevýhody: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
Výhody: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Nevýhody: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"
Nevýhody: "The only kosher foodi is no good must change"
Výhody: "Everything was great."
Nevýhody: "Waited on the plane for a while before takeoff"
Výhody: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "Options for vegetarians were not really good."
Výhody: "First leg (Mia to Instanbul) crew was excellent!"
Nevýhody: "second leg (Istanbul to Johannesburg) crew were rude!!!"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Service, food, staff—all excellent!"
Nevýhody: "The cabins on both flights were too warm."
Výhody: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Nevýhody: "same, boarding crew was not friendly, and it took a while for boarding."
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
Výhody: "Every thing about the flight but the"
Nevýhody: "The Customer Service at the Istanbul air port is the WORSE service I have ever seen in the entire world, in fact you can not call it customer service, these people duel on older people that depend on their services and they treat them like garbage. I have always like Turkish Airlines but now I will try to go with any other Airline because of that problem, all their flight are routed true Istanbul and I do not want to risk being stacked there again!!!!!"
Výhody: "Good entertainment system with lots of options."
Nevýhody: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "customer service, food, entertainment."
Nevýhody: "small seats"
Výhody: "Excellent cabin crew, food and entertainment"
Nevýhody: "Connection time between arrival time from Tel Aviv to Miami was very short. We had to sprint from the transit security area, through the crowded main terminal, to gate 705 to our sole connecting flight to Miami. A bus or other form of transportation should be provided to gates that are very far away. We were the last ones to board. Private security staff at the gate prior to boarding the bus to take us to the plane confiscated my Bluetooth headphones under the assumption that they fell under TSA's prohibited electronic devices (which they do not). When on board the plane, I noticed another passenger with similar headphones which were not confiscated- selective enforcement."
Výhody: "Offered us a free meal for the poor service."
Nevýhody: "Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful."
Výhody: "Crew was amazing, food was incredible, service awesome, awesome airline"
Nevýhody: "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"
Výhody: "they fed us on both flights and offered drinks"
Nevýhody: "my knees were pressed into the seat in front of me. Im 5/8"
Nevýhody: "Please change my meal request from diabetic to regular"
Výhody: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Nevýhody: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
Výhody: "I eventually arrived at the destination."
Nevýhody: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Not trying to be flattering here but it really is a good airline."
Nevýhody: "The boarding time on the email was 21:40, but the real boarding time was at 20:40. I missed my flight, because of this, very unhappy and unsatisfied with the service. I had to search urgent trip and pay twice more, than i should, because of that mistake. Very poor experience"
Výhody: "The variety of films on show was decent"
Nevýhody: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
Výhody: "excellent food, service"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Nevýhody: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "food, service and sea"
Výhody: "The flight out of JFK was late. I was seated way in the back. If the steward had not thought to offer me an empty seat way up in the front, I would not have made my connecting flight."
Nevýhody: "my seat back did not recline."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Nevýhody: "Seat was very uncomfortable. Stiching placement is very bad and hurts. We had to turn back and switch plane after some technical issue. We landed in Budapest with more than 3 hrs delay."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Nevýhody: "No entertainment on board. Food served was rather bland. Seats weren't very comfortable."
Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "Smooth and easy flight"
Nevýhody: "Food and drinks served late"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Nevýhody: "No complaints. Good vegan food."
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "The service was outstanding!"
Nevýhody: "Someone stole my phone charger :("
Výhody: "Great service as always"
Nevýhody: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"
Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."
Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Nevýhody: "The on board entertainment sucks you need to upgrade"
Výhody: "Great food!"
Nevýhody: "No entertainment"
Nevýhody: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Not a thing"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Nevýhody: "It was delayed by 9.5 hours!!!!!"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "Munich airport is convenient and boarding went smoothly"
Nevýhody: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Výhody: "The flight was very good."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Výhody: "Very short fligh so there was no entertainment but everything else was perfect"
Dreamliner was comfortable and entertainment system good
Výhody: "Boarding was efficient and the crew were nice."
Nevýhody: "the seating is horrible. it was the tightest seating I've ever experienced."
Nevýhody: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Výhody: "Information sharing by pilots and crew. Economy class leg room is good."
Nevýhody: "All good up to the level"
Výhody: "Decent price for economy comfort seat, 4A."
Nevýhody: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Výhody: "Food was great, enjoyed watching videos, staff very profession and friendly."
Nevýhody: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Nevýhody: "Flight got cancelled"
Výhody: "Fantastic gate agents!"
Nevýhody: "The food was terrible."
Výhody: "The crew was pleasant"
Nevýhody: "Baggage checkin & flight boarding was slow & disorganized."
Nevýhody: "I congratulate the KLM crew!"
Výhody: "The crew was amazing, flight on schedule and good entertainment."
Nevýhody: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Nevýhody: "Don’t be late"
Výhody: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Výhody: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Nevýhody: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Výhody: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nevýhody: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Výhody: "Entertainment options."
Nevýhody: "Service was poor, seat did not recline, and the food was terrible."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Nice people and good service"
Nevýhody: "Not much"
Nevýhody: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Výhody: "Crew was excellent -kind nice and very attentive"
Nevýhody: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Výhody: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nevýhody: "Except for the man next to me - great!"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Výhody: "Good flights. Good prices."
Výhody: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Výhody: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nevýhody: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Výhody: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nevýhody: "The amount of extras you have to click no to while checking in online."
Výhody: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Nevýhody: "Dutch sub titels would be nice."
Výhody: "Excellent experience with the cabin crew."
Nevýhody: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Výhody: "Comfort economy well worth the extra."
Nevýhody: "suitcase didn't turn up, although connection was quite tight"
Výhody: "The crew were pleasant"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "Food and staff were great"
Nevýhody: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Výhody: "Spacious cabins, friendly service"
Výhody: "Good flight, we got a nice snack despite it being a short flight, the staff was great."